3/5 Shaheer B. 11 months ago on Google
The
hotel
rooms
are
badly
in
need
of
renovation
and
repair.
My
room's
thermostat
was
not
working
so
I
did
not
have
access
to
air
conditioning.
Several
phone
calls
to
the
front
desk
over
two
days
and
the
issue
was
not
resolved.
Finally
I
was
told
that
the
hotel's
air
conditioning
was
out.
That
was
not
true
because
I
had
a
colleague
staying
in
another
room
who
did
not
have
that
issue.
The
hotel's
solution
was
to
open
my
room
windows.
I
did
not
really
have
another
choice
but
was
kept
awake
the
entire
night
by
the
loud
noises
of
the
people
and
cars
outside.
For
a
4
star
hotel,
I
expected
a
lot
less.
The
bathroom
is
very
much
outdated.
The
showers
and
toilets
all
need
to
be
redone.
The
saving
grace:
the
hotel
staff
was
fantastic,
friendly,
and
efficient.
The
daily
buffet-style
breakfast
is
wonderful
with
lots
of
variety.
It
is
separated
from
the
main
dining
room
so
there
is
always
an
open
table.
The
view
from
my
20th
floor
room
was
mesmerizing.
The
location
is
ideal
as
it
in
right
in
the
heart
of
downtown.
Overall,
you
do
not
get
a
4
star
experience,
especially
for
what
you
pay.
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