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Frequently mentioned in reviews: room (8) staff (7)
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  • 1/5 ANNA W. 1 year ago on Google • 13 reviews
    If you are looking for a room for the night the rooms are just ok. The front desk staff is not friendly. I have concerns that they were prejudice towards me. I did not feel a warm welcome. Breakfast is a $7 additional fee. They refused to accommodate me in any way because I booked online, through a third party. I booked a room with a queen bed, they gave me the smallest room with one full bed refusing to accommodate me in any way, even if I insist on covering the difference. If you want a pleasant experience and friendly staff please do yourself a favor and go somewhere else. The wifi connection is inconvenient. it has to open a separate page to put in their password. hard to navigate. Disconnects randomly, difficulty reconnecting.
    2 people found this review helpful 👍

  • 1/5 Conor M. 1 year ago on Google • 8 reviews
    Horrible and upsetting 1,0 Gustó · Not much to like here. The highlight of it is staying near the bus terminal if you have an early bus. No gustó · What a disaster this place was. The check in was not smooth with the lady not caring that we were waiting for some time. She never fully even acknowledge us. Our room's wifi did not work and they refused to help when I asked, they just said try the vpn. The vpn changing I tired and did not help. The wifi upset me greatly as I had work to do that I couldn't complete. On top of this our door handle was broken, instead of fixing it or putting us in another room they just told us to live with it. Really disappointed.
    2 people found this review helpful 👍

  • 3/5 Elena H. 11 months ago on Google • 35 reviews
    It was ok. I stayed one night last minute as a walk-in and didn’t have time for breakfast. Pros: right across from the bus station. Staff was helpful, check-in easy. Bed was comfortable and shower had good heat. Wifi worked fine, I only used on my phone but it was good. Cons: the light next to the bed was broken and so I slept with the lights on. Shower wasn’t the cleanest, found a hair on the wall. No outlet next to the bed (only minor inconvenience but it’s not a big problem). Slow elevators I would only stay there for the convenience of the bus station.
    1 person found this review helpful 👍

  • 4/5 Jay B. 6 years ago on Google
    Friendly staff, but the hotel is kind of old and needs maintenance especially the bathrooms and mattresses. It's a good location though, but that's perhaps the only reason why I would come back here
    1 person found this review helpful 👍

  • 1/5 Lety M. 1 year ago on Google
    The information on the website says free breakfast or included in the room price, but it is not. The room was okay, nothing more. People not much friendly at the reception and I will not come back here.
    1 person found this review helpful 👍

  • 1/5 Tommy 11 months ago on Google
    The gym is completely out of date. The Wi-Fi is even more ridiculous as it is insanely slow. I can’t even have a video meeting on their slow WiFi.
    1 person found this review helpful 👍

  • 5/5 esseGesse E. 2 months ago on Google • 266 reviews New
    The room was good and clean with comfortable bed. Excellent wifi (a rarity) Easy car parking all around on the streets for free. Right in center. Five stars.

  • 4/5 Mr K. 4 years ago on Google
    Very central location next to tres cruces bus station and short ride to main city centre. Helpful reception staff, comfortable sleep and nice breakfast selection. Have stayed here on several occasions when visiting Montevideo.

  • 4/5 Vishal T. 8 years ago on Google
    This is an excellent location if you're coming into the country on a late flight or are planning to catch a bus in the morning. Apart from the comfort of seeing a north-American brand, it's got all the essentials you need to get a good nights rest after a long flight. Easy to get to, but may be slightly tricky to find if its your first time in Montevideo.

  • 3/5 I j p. 4 years ago on Google
    At best it's OK.. Rooms a bit lacking in cleanliness (especially the bathrooms). Toilets flush slowly and incompletely, helpful staff but the hotel is old and tired.

  • 4/5 Marce 7 years ago on Google
    everything acceptable for what you pay. room and bath are perfect, for 77usd. the staff is kind and polite also a complete breakfast is included, but there's no bacon and eggs... jaja

  • 3/5 Federico P. 7 years ago on Google
    Classic three stars hotel. Friendly staff. Tidy and clean. Breakfast buffet is not a big deal but is ok.

  • 3/5 LUIS R. 4 years ago on Google
    THE ROOM IS VERY GOOD...SMALL...AIR CONDITION NOT SWIBLE. BREAKFAST KIND OF POOR. PEOPLE WORKING ARE THE BEST I EVER FOUND

  • 2/5 Mike J. 5 years ago on Google
    Room was a little Spartan. Close to the bus station if that is important to you but some distance from downtown


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