A disaster!!! Leaving children from a Public School who with effort raised money for their trip... without warning, without justification. Totally irresponsible!! I hope they return the deposit they asked for. Shameful!!

THE WORST EXPERIENCE OF OUR LIVES My boyfriend and I are traveling. At first, when we were just finding out, the man (owner of the company) seemed to be very nice, he answered every question. Satisfied with the service and the price, we made the deposit. He sent us the confirmation of the day (January 12, 2019) time (12:30) seats (11 and 12). Great... Until then everyone is happy. Two days before the trip we wrote to confirm if everything was ok. The answer was no longer the same. He let us know and we had to insist to get a response. When he responded (in a bad way) he told us that one would travel in seat 6 and the other in 9. He did not explain the reason for the change. We explained to him that it was our first trip together that the idea was not to go separately the entire way. In a bad way he again agreed to place us in two seats together. The worst thing was that in the bus (capacity for 19 people) we were 8 people traveling. We never understood why they put us in seats together, then they changed us to separate seats since there was more than half of the bus left over. During the trip, at night, this man was going at a (high) speed that did not seem appropriate to us, DRIVING AND AT THE SAME TIME WATCHING A MOVIE ON HIS CELL PHONE, we caught his attention. The next day we did not receive any explanation, much less apologies, he barely spoke to us. This was our experience in Dalfa... Terrible!

Mi experiencia no fue nada buena , Viaje hace algo mas de un mes con ellos . En coche doble piso muy bueno pero su atencion durante el viaja hasta Florianopolis muy malo . Uno de los Choferes Suarez lamentable todo el tiempo hablaba mal. La guia ni siquiera nos dio su nombre y todabia al llegar a floripa nos dejo ahi , y no tuvimos mas guia durante todo el recorrido . El hotel que fue pousada marcos muy bueno , muy buen servicio pero ellos desastrosos. Discutia con todo el mundo el coordinador Javier hablaba todo el tiempo mal. Lo que si sabemos los 56 pasajeros nunca mas con dalfa. Lamentable ,hasta en la aduana tuvo problemas , como sera la cosa , que el jefe dijo no lo dejo dentenido , por no demorarlos a ustedes , Saquen sus concluciones , averiguen bien antes de viajar con ellos.

Fuimos en diciembre de 2017 y en febrero de 2019 con mi señora, mis padres y mi cuñado y la verdad que nos fue muy bien. Y volvemos a ir este 8 de febrero con Dalfa. Paran varias veces a descansar. Te dan bandejas con sandwiches y la bebida vos vas a consumir cuando queres, amen de que te regalan la cena ( tenedor libre)en el parador Grill que es unos kilometros despues de pelotas. Y la posada esta buena, en pleno centro y a 3 cuadras de la playa y con buen desayuno. Tambien te hacen paseos gratuitos a Jurere; Joaquina y la barra da lagoa y la brava. Por lo que pagamos, no nos podemos quejar. El servicio fue muy bueno. No es un all inclusive y hay que entenderlo. Cuanto menos te molesten en las vacaciones, mejor. Saludos. Favio Callejas.

COMFORTABLE BUS AND GOOD TREATMENT! We took a trip to Floripa last week (we bought only a ticket, not a package with accommodation) We traveled very comfortably, the bus had good seats to sleep. The treatment received by the drivers was very good, since they always showed willingness and were very helpful with the ticket. Thank you. Without a doubt we will choose them again!

(SUMMARY AT THE END) Horrendous experience. The service on board, terrible. We asked if the bus had Internet on board and they told us that it did, but that they were trying to save its use because they had another trip coming up (an excellent reason to brandish a client). On the way out they offered us chewy candies and 1 (one) glass of still mineral water or a glass of Coca Cola throughout the journey. On the return it was worse, the options were 1 (one) glass of sparkling water or guarana (return not suitable for diabetics or those who suffer from gastritis). They dropped us off at Floripa on a Sunday morning, at 07:50, almost 3 hours before check-in (they got the arrival time wrong because Brazil changed the time just that day). They know how to carry out the relevant procedures at customs, manage the travel medical insurance contract, and they don't know when a clock should go 60 minutes slow. What a danger! Surprisingly, 2 hours after arriving, and with families without having entered their rooms, they returned to Uruguay to look for another trip and left us alone until the following Sunday. They reserved 7 rooms in the hotel and 8 families traveled, so one had to relocate to another "hotel", which looked more like a favela perpendicular to the ground. The Uruguayans who were to inhabit that construction did not have the slightest opportunity to ask the guide for help or advice, since he was on his way to Uruguay, in search of new (and unbelieving) adventurers. The bathroom gave off a smell from the beginning to the end, both on the way there and on the way back. They promised us that the bus had a plug to charge the cell phone, and I can't complain, they delivered. There was 1 (one) outlet for the entire bus. My complaint about this is that they should have at least placed a number vending machine (just as they do in large stores) or employed a singing child to assign shifts, making the trip more enjoyable. Movies, supremely boring. One from the '80s, with terrible audio, and another more current, but in English without subtitles (I suspect that the use of these films was for sleeping purposes, not recreational). SUMMARY: If you are an adventure lover, you should definitely travel with this company. It is identical to traveling alone, without a company, except that you will have a larger vehicle, incessantly scented, with sleeping pills included in the price (see, movies) and a kind of raffle, minute by minute, to charge your mobile device, conveniently accompanied by a sip of some carbonated drink and some chewy candy (tip: try to choose the one that is less moist). The peak of the adventure will happen, if what happened on the trip is repeated, when you get out of the vehicle in Brazilian territory, notice that you still cannot enter the hotel, there are more than 2 hours left to do so, and they inform you that you will only stay for 7 days. Go practicing Portuguese and enjoy the experience!

(Translated by Google) Very good service. It has technical stops and very comfortable buses. when you go on vacation You want to rest and not have anyone guide you. dalfa is perfect Highly recommended. Frequent travelers. (Original) Muy bien servicio. Tiene paradas técnicas y muy cómodos los buses. Cuando te vas de vacaciones Querés descansar y no que nadie te vaya guiando. Dalfa es ideal Muy recomendable. Viajeros frecuentes.

Good morning, I contacted the number 598529829 several times, online and by Whatsapp, why did my daughter leave a cell phone on the bus to the teacher in charge of the trip? They confirmed that they found 2 cell phones, one of which was returned to the teacher, and I am writing for him. of BLACK BLOCK AND A, I WRITE HERE BECAUSE I NEED A CONTESTION THE TRIP WAS ON MONDAY THE 20TH WITH GUYS FROM THE UTU OF MALDONADO AND PUNTA DEL ESTECORAZÓN ROJO my daughter and I don't get a response, the cell phone is ZTE, BLACK WITH BLACK

Very BAD EXPERIENCE with this company, they take a long time to respond and when they finally do, they are very rude, arrogant and arrogant. They treat you the same way if you call them on their landline; if you have any questions they answer with irony. Now reading the comments and with my own experience I realize that they have been like this for years, so it was enough for me not to travel with them. Read the reviews before buying, no one deserves to be mistreated and have a bad vacation by these types of people.

They hit me from behind and they don't have insurance on their units. At the time I crashed I was transporting children in a car (without valid insurance from any company)

(Translated by Google) My trip to Florianopolis was good, cheap and the place was good, with a movie during the trip, friendly staff, they are not tour operators, they did not give information during the trip as they do in other companies and neither games and activities among the passengers. (Original) Mi viaje a Florianopolis fue bueno, barato y el lugar hospedaje bueno, con película durante el viaje, el personal amable, no son operadores turísticos, no daban información durante el viaje como dan en otras empresas y tampoco juegos y actividades entre los pasajeros

(Translated by Google) Excellent atention (Original) Muy buena atención

(Translated by Google) I TRAVELED ON AN OPPORTUNITY WITH A COUPLE OF FRIENDS AND THE ATENCOPN WAS EXCELLENT. I WOULD TRAVEL WITH THEM AGAIN. (Original) YO VIAJE EN UNA OPORTUNIDAD CON UN PAR DE AMIGOS Y LA ATENCOPN FUE EXCELENTE. VOLVERIA A VIAJAR CON ELLOS.

(Translated by Google) Excellent very kind, highly recommended (Original) Excelente muy amables, muy recomendables

(Translated by Google) Dalfa is an excellent company, we are going on the 3rd trip with them and we are very satisfied. I recommend them (Original) Dalfa es excelente empresa, ya vamos por el 3er viaje con ellos y estamos muy satisfechos. Los recomiendo

A quien corresponda, Deseo expresar la absoluta disconformidad con el servicio contratado con su empresa, no cumplieron el horario, ni los dos buses contratados ni el servicio profesional que dicen tener. Habiendo cobrado la seña acordada con anticipación, cosa que consta en los correos que intercambiamos previamente y en el ticket de ABITAB. El día 9/11, día de muestra final de la escuela siendo las 17hs. no se presentaron los buses contratados en tiempo y forma. LLamo a la empresa, cel que aparece en propaganda para tratar de ver que pasaba que no estaban los buses, la persona con la que hablé, planteó excusas y me cortó la llamada hablándome de muy mala manera y no volviendo a atender el teléfono. Sólo uno de los dos buses llegó 17.20hs. realizando un primer viaje, cuando regresa a buscar otro grupo de alumnos exige el pago antes de realizar el segundo traslado, a lo que se le dijo que no tenían el dinero (El dinero lo tenía yo, Directora, en la torre esperando un segundo viaje del único bus que había aparecido hasta el momento). Tuvimos que enviar varias chicas en taxi por lo que se gastó mucho mas dinero de lo previsto. Creo que es un pago desmedido la seña que entregamos para un solo viaje y un servicio tan lamentable. Como responsable de la fiesta y de la escuela estoy indignada y me siento estafada. Me gustaría que el dueño se hiciera cargo de su responsabilidad y diera una explicación coherente del accionar de la empresa. Saluda atte. Ana Escandell

(Translated by Google) very good company (Original) Muy buena empresa

Sería mejor la puntuación si tuviesen un wpp o teléfono que cuando uno llama respondan agilmente

The attitude of leaving the children of School No. 131 who were super excited, counting the days until the trip, is regrettable. They should have at least warned that they would not comply with what was agreed, the least they can do is return the money the sign that many parents made sacrifices to be able to put up the money for an educational outing that did not take place.

Today they left children, family members and education professionals, from a PUBLIC SCHOOL, jilted. Having booked more than a week in advance and paid 50% of the fees to the company. Regrettable. Educational outings have planning and time to work with the children. Besides money. We were all very excited. Regrettable attitude of the company. It is not recommended.

Terrible moment. I traveled with a tourism agency that hired the Dalfa service for an excursion. The driver (a bald man whose name I don't remember) arrived 45 minutes late and when we got into the car he mistreated us, the passengers and the trip coordinator, who didn't know how to apologize. He shouted violently and said that if passengers are asked to arrive at 7:15, it is normal for the buses to arrive at 8:00, because people are always late. However, all the passengers arrived at the time that the excursion girl told us. They didn't answer the phone while the guide called them to find out if something had happened. During the trip, when I asked him to open the hold to take out my chair, he also spoke to me in a bad way. It was scary to ask him for something because of his general bad manners. Unfortunate, because I have already traveled with the girls on the excursion and I had never had a moment like this because they hire decent drivers. I hope they do something about it because looking at the comments I see that tardiness, mistreatment, and a lack of desire to work are common.