Pet Tienda Articulos Mascotas image

Pet Tienda Articulos Mascotas

Pet store

😠 TERRIBLE ATTENTION from the brunette lady. I have been a customer for at least 4 years and there is no day I hate going to this place more. The truth is I kept going because I was across the street. But still, being a customer for FOUR YEARS, I have to be asking them to give me the measly 10% discou... People often mention customer, good,


Address

Av. 18 de Julio 1527, 11200 Montevideo, Departamento de Montevideo, Uruguay

Contact

+598 2400 1572

Rating on Google Maps

3.70 (66 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 6:20 pm
  • Friday: 11 am to 6:20 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: (Carnival), 11 am to 6:20 pm, Hours might differ
  • Tuesday: (Carnival), 11 am to 6:20 pm, Hours might differ
  • Wednesday: 11 am to 6:20 pm

Featured Reviews


Frequently mentioned in reviews: customer (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fabian C. 3 years ago on Google • 7 reviews
    I will never buy again, on different occasions I bought toys for my dog, compared to other places here that are really expensive and of poor quality. Today I bought a ball (expensive) which broke after 10 minutes (he is a medium dog whose balls last a long time), when I went to complain and they washed their hands saying that the balls puncture and are designed to break I understand that they break after a few days but it seems absurd to me that it breaks after a few minutes, it is a clear quality failure for which they were not responsible, the other toys I bought there were also terrible. They care more about saving a few pesos than about a satisfied customer, I won't waste any more money there again.
    4 people found this review helpful 👍

  • 3/5 Lizzie C. 10 months ago on Google • 6 reviews
    The truth is I have been a customer for years but I no longer feel like going because of the terrible service, it's a shame because the place suited me well but the service is so bad that I don't want to go!!
    3 people found this review helpful 👍

  • 1/5 Paula A. 1 year ago on Google • 3 reviews
    They sold us a dog kennel that my dog ​​couldn't fit in (so it had no use). Then we tried to make a change but they rejected it due to a defective detail that was very difficult to identify (we don't know if it wasn't there before). Conclusion: we do not recommend this veterinarian, an unserious company that sells poor quality products and is not interested in taking care of its clients.
    3 people found this review helpful 👍

  • 3/5 Grecia A. 2 years ago on Google • 73 reviews
    I would have liked to go in and they would let me see everything because if I see something nice, even if it's not what I'm looking for, I'm probably going to buy it, but I didn't because they immediately ask you what you want to buy and if it doesn't work for you, you end up leaving. In other words, for me it is better that they leave the customer a little free, sometimes the employees give bad advice and lose sales... because in fact I left and from the window I saw that there was a product that was useful to me and they had not offered it to me
    2 people found this review helpful 👍

  • 5/5 Cassondra G. 1 year ago on Google • 220 reviews
    They've got an excellent selection of stuff for my cats. The staff are really nice and helpful.

  • 4/5 Maria Noel M. 1 year ago on Google
    (Translated by Google) I go to this store very often, it has many things for pets. They let you in with your pet and they have several branches. (Original) Voy muy seguido a esta tienda, tiene muchas cosas para mascotas. Te dejan entrar con tu mascota y tienen varias sucursales.
    1 person found this review helpful 👍

  • 2/5 elafi F. 2 years ago on Google • 66 reviews
    If they buy items that can be exchanged later and on that day they have promotional discounts. Don't buy them, because when you have to change it and there is a price difference they take it at the price you paid with a discount, not the real price! In other words, they end up recovering what they deducted from you!!!🤦🏽‍♂️

  • 5/5 José G C. 4 months ago on Google • 38 reviews
    Excellent service and variety of products!

  • 1/5 Ma del Carmen C. 9 months ago on Google • 6 reviews
    Today I came across the sad situation in which they have two lop-eared rabbits without enough shavings to maintain hygiene and without water to drink in a fish tank that is not appropriate to their size. The display is regrettable. I have a rabbit and if they are cared for they are not dirty as it looked (they bathe) nor desperate to drink water. I was told "they drink a lot of water, file a complaint if you want." A large rabbit in summer drinks more than 250 ml per day (and it is a maximum). It's so hard for them to take care of them even at the price they sell them for? Not even to sell them are you interested in having them in decent conditions?

  • 4/5 Isa P. 2 years ago on Google
    (Translated by Google) Very good place to buy, since I have my baby I visit them. (Original) Muy buen lugar para comprar , desde que tengo mi bb los visito.

  • 4/5 Leonor P. 2 years ago on Google
    (Translated by Google) Beautiful, very friendly vendors, you get any clothing you need and at very good prices (Original) Bello , muy amables sus vendedores, consigues cualquier vestimenta que necesites y a muy buenos precios

  • 1/5 rafael c. 1 year ago on Google
    (Translated by Google) I do not recommend this veterinarian, an unserious company that sells poor quality products and is not interested in taking care of its customers. (Original) No recomiendo esta veterinaria, empresa poco seria que vende productos de mala calidad y no le interesa cuidar sus clientes.

  • 5/5 Alejandra G. 1 year ago on Google
    (Translated by Google) Very good service and a wide variety of items. (Original) Muy buena atención y gran variedad de artículos

  • 5/5 CRamonSanabria 1 year ago on Google
    (Translated by Google) Very good shopping experience. (Original) Muy buena experiencia de compra.

  • 5/5 Yéssica 1 year ago on Google
    Excelente atención, encontré todo lo que buscaba para mi pequeño: un hámster 🐹🥰

  • 1/5 Liliana D. 1 year ago on Google
    Malísima te cobran un recargo del 10% por pagar con débito o crédito.

  • 4/5 Virginia C. 2 years ago on Google
    (Translated by Google) Very good service and good variety of products. The prices are more expensive than in other veterinarians (both accessories and food) (Original) Muy buena atención y buena variedad de productos. Los precios son más caros que en otras veterinarias (tanto accesorios como alimentos)

  • 5/5 D L. 2 years ago on Google
    (Translated by Google) I always buy here. Good quality/price/variety ratio. Excellent attention. (Original) Siempre compro aquí. Buena relación calidad/precio/variedad. Excelente atención.

  • 5/5 guillermo c. 1 year ago on Google
    Sucursal pet mas mascotas accesorios comidas raciones todo para tus amiguitos . Y ahora en colon ,lezica a pasos de garzon no dejen de vistarlas

  • 1/5 Manuella S. 1 year ago on Google
    (Translated by Google) Terrible attention. They don't make a point of you being a customer, they treat you as if they were doing you a favor. I will not return and I do not recommend. (Original) Pésima atención. No hacen cuestión de que seas cliente, te atienden como si te estuvieran haciendo um favor. No vuelvo y no recomiendo.

  • 1/5 Antonella M. 1 year ago on Google • 2 reviews
    TERRIBLE ATTENTION from the brunette lady. I have been a customer for at least 4 years and there is no day I hate going to this place more. The truth is I kept going because I was across the street. But still, being a customer for FOUR YEARS, I have to be asking them to give me the measly 10% discount because if I don't tell them, they won't do it. ALMOST DAILY I GO. He doesn't greet, the attention is detestable. Obviously I'm not going anymore, I prefer to carry 5 blocks with things before continuing to see this lady's face. I have nothing to say about the young girl
    5 people found this review helpful 👍

  • 2/5 Gino F. 3 months ago on Google • 1 review New
    very friendly but a lot of lack of basic information for the buyer


Call +598 2400 1572 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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