Fine hotel - but it's marketed/priced as high-end, when there are hotels nearby for the same money that are better. It's maybe a 3.5 - 4 star, not at all a 5. In my Deluxe room - furniture is a bit cheap, bed is hard, chairs some kind of pleather. Minimum of extras, no kettle, no coffee, only a hair dryer and the mini-bar. Location and sea view. Otherwise it's a fancy Ibis since I think it's the same company and has the same feel but bigger and nicer. Staff were nice, although I also ordered a room service meal and after waiting for 2 hours went down to ask what's going on and the response was "Oh it's been 2 hours, it's probably not coming .... (nothing else)", so I went out and got some pizza from nearby. WiFi is not reliable and I was glad I bought a local 4G sim card because I couldn't use it at all for work or calls.

(Translated by Google) I went to the bar for a few drinks. The hotel is beautiful, the architecture very warm, the location excellent. While the staff is very attentive and friendly, the service is too slow. Little staff for many clients. The drinks had too much ice, little flavor, and were nothing like what they should be, but they charge them at international prices. A pity, but perhaps I will give you another opportunity for the effort in attention. They were overwhelmed. (Original) Fui al bar por unos tragos. El hotel es hermoso, la arquitectura muy cálida, la ubicación excelente. Si bien el personal es muy atento y amable, el servicio es demasiado lento. Poco personal para muchos clientes. Los tragos con demasiado hielo, poco sabor, y no se parecían en nada a lo que debían ser, pero los cobran a precio internacional. Una pena, pero quizás le de otra oportunidad por el esfuerzo en la atención. Estaban debordados.

The overall experience was amazing, I enjoyed the sophisticated, yet relaxed, atmosphere. The hotel staff was truly concerned with my well-being, always caring and making sure my stay was pleasurable and relaxing. I met the manager in the elevator and he was more than happy to go through my whole experience in the hotel. No complaints whatsoever.

(Translated by Google) The hotel is excellent. We spent 3 days as a family without any inconvenience. The rooms are very comfortable and quiet, ideal for rest! The bathroom fixtures are smart and the boxy shower is great. The attention of the staff is very friendly, from the reception, the maids and the boys who serve the bar in the hall where you can try some exquisite tapas with delicious drinks. Breakfast is a buffet (served by the staff due to the pandemic) and very complete and rich. We will certainly return. (Original) El hotel es excelente. Pasamos 3 dias en familia sin ningún inconveniente. Las habitaciones son muy cómodas y silenciosas, ideales para el descanso! Los artefactos del baño son inteligentes y la ducha cuadrada es excelente. La atención del personal es muy amable, desde la recepción, las mucamas y los chicos que atienden el bar del hall donde se pueden probar unas exquisitas tapas con ricos tragos. El desayuno es buffet (servido por el personal por la pandemia) y muy completo y rico. Sin duda volveremos.

(Translated by Google) Good attention, young people and eager to work. The little varied buffet snack service. They almost run customers because they have dinner at 8:00 p.m. The minimalist decor is cute but lacks a touch to stand out from other hotels. (Original) La atención buena, gente joven y con ganas de trabajar. El servicio de merienda buffet poco variado. Casi que corren a los clientes porque tienen la cena a las 20 horas. La decoración minimalista es linda pero le falta un toque para resaltar entre otros hoteles.

(Translated by Google) We went for tea for two. Buffet table with salty and sweet. The scones are somewhat hard. Variety of cold cuts and cheese good. Alfajores, assorted cakes. We found most of them very sweet, somewhat cloying. But it's up to taste. Very rich fruit tart. Orange juice and strawberry very good. The attention of the young men is good. The receptionist in the tea room did not allow us to sit at a table against the window, because according to him it had already been reserved before our reservation. After a while we saw that he gave it to some ladies known for their way of treating them, who had first sat in another place. In short, details that lower the consideration of the place. It has an agreement with a Santander card, which makes it somewhat more accessible. (Original) Fuimos a tomar té para dos. Mesa buffet con salado y dulce. Los scones algo duros. Variedad de fiambre y queso bien. Alfajores, tartas variadas. Nos pareció la mayoría muy dulces algo empalagosas. Pero va en gustos. La tarta de fruta muy rica. Jugo de naranja, y frutilla muy buenos. La atención de los mozos buena. El recepcionista del salón de té no permitió que nos sentaramos en una mesa contra la ventana, porque según el ya la habían reservado con anterioridad a nuestra reserva. Luego de un buen rato vimos que se la dió a unas señoras conocidas por su forma de tratarlas, que primero se habían sentado en otro lugar . En fin, detalles que bajan la consideración del lugar. Tiene convenio con tarjeta Santander lo que lo hace algo más accesible.

The staff is awesome! Gabriel & Susan working the restaurant every breakfast and lunch. Diego & Anibal at the bar in the evenings. Maxi & Ignacio at Reception and Management making sure my stay meets my expectations. I enjoy this hotel and the staff very much. I highly recommend it for business trips requiring meetings, casual lunches, and private spaces. Thank you very much!

Our room had an amazing view of Pocitos beach, we enjoyed watching amazing sunsets from here with the old town in the distance. We booked an Executive room with Sea View. The room was large with a huge bed and plenty of cupboards and space to spread out. The hotel has an outdoor pool area with loungers - during the week we had entirely to ourselves. It was really relaxing. There is also a sauna and a well equipped gym. The staff are friendly and helpful. We received excellent service from the lobby bar where we got coffees and drinks

This new hotel in Montevideo is a perfect place to stay while visiting the city. Across from a beach with a beautiful seaside promenade. The hotel is spotless and the beds are very comfortable.

Apparently a 5 *. Arrived and had an overcooked burger and oven chips at the bar as menu was very limited in the lobby at lunch, although not as limited as at 18.00 as they were having the gala for Christmas Eve. Opted out of gala as it was a fairly generic buffet option and we had been up since 04.30 with travelling. Breakfast was ‘fine’. Went out walking, at 15.00 asked if the room could be cleaned and went to the beach. Came back at 17.00 still no housekeeping service. HK Arrived at 17.45 when we had just showered and stood in the corridor for 45 minutes in a dressing gown while housekeeping entered. Tray with tea and coffee still outside the room from 09.00am. Completely understand it is Christmas, but it was our Christmas Day too and burger was not our chosen food option, neither was standing waiting for a room to be cleaned in public loc in a dressing gown. Horrible experience. Never again.

Stunning 5 Star hotel. We had the 6th floor with beautiful sea view. Huge bed, modern fittings and a lush bathroom. All staff were extremely helpful especially Guillaumo who was able to communicate with us in English. Nothing was too much trouble for him. Thank you. The pool area is really nice. Heated which was a massive plus. The only down fall is it was a little dirty.. I am sure it’s not always like that. 5 stars :-)

The staff was very friendly and helpful with giving recommendations in the area. The hotel felt very safe, was beautiful, well located and our room had fantastic views of the Rambla and the water. The room was also well thought out with international outlets and all the small necessities. We enjoyed the pool & sauna as our own little oasis. The restaurant was absolutely delicious for breakfast and for dinner. 10/10 would come back to Hotel Costanero when we return to Montevideo.

Good view towards the sea, good breakfast. very good location close to water, shopping and restaurants. the only bad thing i experienced was a broken glass bottle in my minibar and poor wifi coverage.

Great service and excellent food, I have only got great memories, thanks for making my stay fantastic...

Very nice venue with a beautiful and clear view on the coast. Great choice in the menu and good quality of the food.

Overall a good hotel. The rooms are new and cozy. Excellent bed. The location is great. The price however is very expensive and value for money you get is not so good. Everyone is helpful and kind. If I were to win the lottery, I would definitely stay here for longer

Very good location, just across the street from de beach....

Very nice, new hotel. As a new hotel, still improvements are needed. E.g. breakfast starts 6:30 but at that time we had to wait for the milk, and some other stuff. Excellent location.

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Lovely hotel and great chef

Top location, top hôtel, very good restaurant. Rooms with view on the sea that is just 100 m away. I liked the wood and brass deco all in curve. Real king size bed very comfortable, very clean 30 minutes from the airport

We had a great stay, the hotel fulfilled all our needs and is of superior quality. Among other things I really liked the modern gym with ample space that I frequently used. Most to my liking was the supportive attitude of the staff especially from Paul. Every time we needed some assistance we could contact him and got an immediate and helpful reply. Many things in Uruguay were not as as straight forward from the start and is just great if people from the reception can do more than just handing out room cards :)

(Translated by Google) I went to the restaurant, they allow reservations until 3 pm but the kitchen closes it. 3:30 p.m. You can't ask well. And if you do, the waitress was in charge of telling us that we were past hours several times. Until we feel guilty. The food very rich. (Original) Fui al restaurante, permiten hacer reserva hasta las 15 horas pero la cocina la cierra. 15:30. No alcanzas a pedir bien. Y si lo haces la mesera se encargo de decirnos que estábamos pasadas de horas varias vece. Hasta que sintamos culpa. La comida muy rica.

(Translated by Google) The best hotel on the waterfront! We chose it for the design of the general setting, very modern, with quality furniture, wood, iron and leather. The rooms are just like the photos on their website. All very new and well maintained. The rooms with many light effects that make them very warm. The impeccable mattress, very firm. Pillows a bit high for my taste. The immaculate bathroom, with a smart toilet and a shower with very good water pressure. The restaurant for breakfast, on the first floor, overlooking the river/sea, had very varied pastry options and many alternatives for a healthy breakfast. The coffee is of the American type, but you can order expresso coffee with an extra charge. I would have liked to use the pool space but it is on the second floor, in the morning it was totally empty and the gardeners were just working. The lobby with many spaces to meet people and a bar with a beautiful long bar. (Original) El mejor hotel sobre la costanera! Lo elegimos por el diseño de la ambientación general, muy moderno, con muebles de calidad, madera, hierro y cuero. Las habitaciones son tal cual las fotos de su pagina web. Todo muy nuevo y bien mantenido. Las habitaciones con muchos efectos de luz que las hacen muy cálidas. El sommier impecable, bien firme. Las almohadas un poco altas para mi gusto. El baño impecable, con inodoro inteligente y ducha con muy buena presión de agua. El restaurante para desayunar, en el primer piso, con vista al rio/mar, tenian opciones de pasteleria muy variadas y muchas alternativas para un desayuno saludable. El café es del tipo americano, pero podes pedir café expresso con cargo extra. Me hubiera gustado usar el espacio de piscina pero esta en el segundo piso, a la mañana totalmente en sobra y justo estaban trabajando los jardineros. El lobby con muchos espacios para reunirte con gente y un bar con barra extensa hermoso.

(Translated by Google) Unmissable view. It eats very rich. You have to oil the service, although it is certainly very attentive and dedicated. It is not cheap, it is not available to anyone. Beware of wine errors, they can be very expensive! (Original) Vista imperdible. Se come muy rico. Hay que aceitar el servicio, aunque sin duda es muy atento y dedicado. No es nada barato, no está al alcance de cualquier persona. Ojo con los errores de vino, pueden salir muy caros!!

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