(Translated by Google) They are only interested in money. I found a very weak kitten abandoned and went to the center to help her. They left me waiting 45 minutes in the waiting room. After that time, without any information, a veterinarian comes out with a bill of almost €500 telling me that she has to stay in hospital. They warn me that each day of income will add up separately and they ask me to leave my credit card number. Still not seeing the baby. To see it, they asked me before to pay that amount. I propose to collaborate with the protector of Granollers and take care of half of the expenses along with the adoption of the kitten. They refuse such an agreement and tell me that if I don't pay all the expenses in full, I have no right to know what has become of the little animal. Sad for so little collaboration and for seeing them so peseteros. Call several times. They didn't even want to tell me if the cat was alive. I asked for help from the Cardedeu town hall where I live. They couldn't know anything about her either. Unfortunately, I think that by not charging the outrageous amount they asked me for, they let him sleep forever. I pick up a lot of street cats. I KNOW WHERE NOT TO TAKE THEM. They are just for profit. (Original) Solo les interesa el dinero. Encontré abandonada una gatita muy débil y acudi al centro para ayudarla. Me dejaron esperando 45 minutos en la sala de espera. Pasado ese tiempo,sin ninguna información, sale una veterinaria con una factura de casi 500€ diciéndome que se tiene que quedar ingresada. Me advierten que cada dia de ingreso sumará aparte y me piden de entrada que deje mi número de targeta de crédito. Aun sin ver a la bebé. Para verla, me pedían antes abonar dicha cantidad. Les propongo colaborar con la protectora de Granollers y hacerme cargo de la mitad de los gastos junto con la adopción de la gatita. Se niegan a tal acuerdo y me dicen que si no pago por entero todos los gastos no tengo derecho a saber que ha sido del animalito. Triste por tan poca colaboración y por verlos tan peseteros. Llame varias veces. No me quisieron decir ni si la gata vivia. Pedí ayuda al ayuntamiento de Cardedeu donde vivo. Tampoco pudieron saber nada de ella. Creo por desgracia que al no cobrar la barbaridad que me pedian dejaron que se durmiera para siempre. Recojo muchos gatos de la calle. SE DONDE NO llevarlos. Están solo para lucrarse.

(Translated by Google) This morning, from EMERGENCIES, they have diagnosed STOMACH TORTION, to a German shepherd OPERATED for a long time, STOMACH SEWN precisely so that this would not happen. They have done x-rays, they continued with the same diagnosis They have been asked to do a test to make sure of the diagnosis but THEY HAVE REFUSED They intended to operate on a stomach torsion when the surgeon went into his morning shift, long enough for the dog to have died. They have taken him to the clinic where he underwent the operation to sew up his stomach and evidently IT WAS NOT TORTION OF THE STOMACH, the dog had PERFORATION of the INTESTINE due to having swallowed a foreign object rate yourselves NOO you know very well that I DON'T COMBINE AT THE CENTER, c/ Fransecs Ribas 72, before c/ princess Kalibra dog's name SCHEDULE between 5.30 and 6 early morning, August 11, 2022 BUDGET about €2,500 DO NOT TRY TO DIVERT ATTENTION, WITH LIES (Original) Esta madrugada, de URGENCIAS, han diagnosticado TORCION DE ESTOMAGO, a un pastor alemán OPERADO desde hace tiempo , ESTOMAGO COSIDO precisamente para que no ocurriera esto. Han hecho radiografías, seguían con el mismo diagnóstico Se ha pedido que hicieran prueba para asegurarse del diagnóstico pero SE HAN NEGADO Pretendían operar de torcion de estómago cuando el cirujano entrara en su turno de mañana, tiempo suficiente para que el perro hubiera muerto. Lo han llevado a la clínica donde se le práctico la operación para coser el estómago y evidentemente NO ERA TORCION DE ESTOMAGO, el perro tenía PERFORACION de INTESTINO por haber tragado un objeto estraño Valoren ustedes mismos NOO ustedes saben muy bien que NO ME COMFUNFO DE CENTRO , c/ Fransecs Ribas 72,antes c/ princesa NOMBRE del perro Kalibra HORARIO entre 5,30 i 6 madruga, 11 agosto 2022 PRESUPUESTO unos 2.500€ NO INT ENTEN DESVIAR LA ATENCION, CON MENTIRAS

They have good availability and treat our furry family members wonderfully. Maybe I'm missing a feline specialist. The facilities are new and the separation is appreciated since dogs and cats have their corresponding waiting rooms.

Excelentes Veterinarios! En constante evolución, con un gran equipo que se involucran en cada mascota de manera excepcional como si fueran suyas! Un trato maravilloso, tanto médico como personal. No podemos estar más que satisfechos y agradecidos. Nos han salvado de muchas!!! Todas nuestras mascotas están encantadas! Bruc, Gala, India Paula y los pequeños que ya se han ido.. King, Fufi y el pequeño Horus. GRACIAS POR TODO ABSOLUTAMENTE

👎🏼👎🏼👎🏼👎🏼 Refusing to sell medication for my dog ​​who has heart disease..... My pet's life depends on this medication... Anyway

Primero de todo no creo que debáis mencionar el nombre de mi perro ni su diagnóstico (respuesta a mi anterior reseña) ya que firmé el papel de ley de protección de datos. En ningún momento pongo en duda las técnicas realizadas para la mejora de mi perro. Me quejé de los precios y me contestaron “el veterinario es un LUJO”. Ahora mi perro orina.

After 14 years of experiences with them, some emergencies, other critical situations and other routine ones, we can say that the level of compassion, experience, professionalism, passion for their work, dedication to the animals, wisdom, as well as humanity and empathy with the Humans, who sometimes have a thousand questions, other times a lot of nerves, other times panic and other times simply curiosity, are characteristics that you will not find anywhere else. We have had to say goodbye to our friend after many years, but not without the team having been with us in recent years, accompanying us in seeking palliative care, diet and others appropriate to this last and difficult stage. Our friend LOVED the center, from the first center they had on C/Princesa. It was his favorite place, the sweets, the cuddles.... Never, and despite 2 operations, endless tests and needles, were they something negative for him, because they always knew how to RESPECT and EMPATHIZE with the animal, so that if we passed by the door, I had to go in and say hello. He left us with kisses and hugs, not only from us but from the team as well. So, between sorrow and pain, we can say that we will never doubt where to turn, because the love, affection and compassion that you feel as soon as you enter the door, that is not paid for nor can it be found anywhere else. Our friend has gone to his FAVORITE PLACE, that says a lot. Special recognition to Paula, Jordi and Laura.

I want to wholeheartedly thank each of the people who helped me when my dog ​​broke her tibia and fibula. I recommend this veterinarian for the treatment, quality and price. In such a difficult time that I went through, they always put themselves in my place and I appreciate their understanding from the 10 doctors and my dog ​​recovered 100% without needing rehabilitation. I see other dogs that have had surgery and have not had the same luck of being well. I RECOMMEND IT WITH CLOSED EYES!! Thank you very much, Reinier, thank you

Ahi hice las prácticas de ATV. Son un equipo genial y aman a los animales!! Tienen servicio de 24h y un trato excelente tanto como con la gente como con los animales. Siempre lo recomendaré❤️

Tratan a los animales muy bien pero, se aprovechan de que vas de urgencias y saben que no vas a ir a otro sitio ya que, lo primordial es la salud de tu mascota. Nos dieron unos presupuestos MUY elevados para la operación que según ellos era urgente (al final no lo es). Cobran por la visita unos precios bastante elevados. Cuando me quejo de los precios me dice la veterinaria “ir al veterinario es un LUJO” . Bajo mi punto de vista más que un veterinario es una empresa que se dedica a querer facturar mucho a costa de tu mascota.

(Translated by Google) I have had to go to the emergency room several times this week, the terrible treatment making us wait more than 2 hours each time, the high price for what it really is and also they did some tests on my dog ​​where they almost made me spend more than a thousand euros for nothing because in other veterinarians they have not found anything serious and they assured me that he was going to die and needed urgent assistance ... They are scammers, do not take your pets there, try to take them to a better place for their welfare. Of course none of my pets go back there! (Original) He tenido que ir de urgencias esta semana varias veces, el trato pésimo haciendonos esperar más de 2h cada vez, el precio alto para lo que realmente es y además le hicieron unas pruebas a mi perro donde casi me hacen gastarme más de mil euros para nada porque en otros veterinarios no han encontrado nada grave y ellos me aseguravan que se iba a morir y necesitaba asistencia urgente... Son unos timadores no lleveis vuestras mascotas allí intentad llevarlos a otro sitro mejor por el bienestar de ellos. Desde luego ninguna de mis mascotas vuelve ahí!

I was shocked by the prices, I have always taken my cat on Calle Princesa, fewer luxuries, more attentive, what I missed was the workers on Calle Princesa, I had to take my dog ​​for a bundle, and it left me without salary.diagnosis nothing safe.that is to say I left with outstanding debt, for an injection in case it hurt.40 euros.queeeee, I haven't paid you enough.goodbye very good.

I would like to thank you for the treatment given to our little Kira and the empathy shown towards us. Although the ending was not what was desired, since he is no longer with us. I especially wanted to thank Miss Irene for her involvement and effort in trying to make it happen.

Great professionals, kind and empathetic. Our little dog Rocket was admitted for gastroenteritis and infection after eating a foreign object and they saved his life. Very grateful for the treatment, they let us see him every day he was admitted and they were very affectionate with us and with the puppy. Thanks a lot!

(Translated by Google) Our dog Thor became very sick and was hospitalized there for a few days, those days he was super careful, unfortunately they couldn't do anything for him, for us it was devastating and they let us say goodbye to him and be with him for hours, they took great care of us and They accompanied us in that hard moment, we are very grateful. (Original) Nuestro perro Thor se puso muy malito y estuvo unos días ingresado allí,esos días estuvo súper cuidado, desgraciadamente no pudieron hacer nada por el, para nosotros fue devastador y ellos nos dejaron despedirnos de él y estar con el durante horas, nos cuidaron muchísimos y nos acompañaron en ese duro momento, os estamos muy agradecidos.

(Translated by Google) I took the kitten I have in foster care because she has pneumonia, La Queta. The vet who looked after me (I think Miriam) was very professional and very affectionate. She explained and showed me everything she saw in great detail and, apart from being professional, very affectionate with the kitten and me who saw me very nervous and worried. This Sunday I was able to pick her up. Pablo took care of me and also explained it to me in detail, both his evolution and his medication. I will take any of my 3 + 1 cats without hesitation. They convey a lot of confidence and security! Thank you from the bottom of my heart! (Original) He portat a la gateta que tinc en acollida perquè té neumonia, la Queta. La veterinària que em va atendre (crec que Miriam) va ser molt professional i molt carinyosa. Em va explicar i mostrar tot el que li va veure amb molt detalls i, a part de professional, molt carinyosa amb la gateta i amb mi que em va veure molt nerviosa i preocupada. Avui dimenge ja la he pogut anar a buscar. M'ha atés en Pablo i també m'ho ha explicat detenidament, tant la seva evolució com la medicació. Portaré a qualsevol dels meus 3+1 gats sense dubtar-ho. Transmeten molta confiança i seguretat! Gràcies de tot cor!

Clínica bastante grande y muy nueva,instalaciones en perfecto estado y tratan a los animales genial

Me siento ingdinado y estafado por ir de urgencia un animalito que ha sufrido 4 convulsiones no les puedes enviar ha casa y no recetarle nada por si vuelve ha pasar ..solo unas analíticas que las cobran bien y la visita y luego para casa que no tiene nada y por la noche 4 veces más ni un jarabe ni una pastilla ni nada buenos mal que esta mañana fui de urgencia al mío y desiguida me lo cogieron y le pusieron un tratamiento.

(Translated by Google) For me it has been a great luck to know this clinic. 100% recommended, all his team is friendly, attentive, professional and you notice the love for animals. (Original) Per mi ha estat una gran sort conéixer aquesta clínica. 100% recomanable, tot el seu equip és amable, atent, professional i es nota l'amor pels animals.

(Translated by Google) We have loved the attention received towards our dog. From the first minute the attention has been excellent, both towards us and especially towards Osa. We had to admit her from the emergency room and the truth is that we are enormously grateful to all the hospital professionals, in addition to keeping us informed, both in person and over the phone and transmitting the care we must have so that Osa recovers from her operation . Excellent care it has received. Thank you very much to all. Completely recommended! ❤️❤️❤️ (Original) Nos ha encantado la atención recibida hacia nuestra perrita. Desde el primer minuto la atención ha sido excelente, tanto hacia nosotros como sobre todo hacia Osa. Hemos tenido que ingresarla de urgencias y la verdad es que estamos enormemente agradecidos con todos los profesionales del hospital, además de mantenernos informados, tanto de forma presencial como a través del teléfono y transmitir los cuidados que debemos tener para que Osa se recupere de su operación. Excelente los cuidados que ha recibido. Muchas gracias a todos. Completamente recomendable! ❤️❤️❤️

(Translated by Google) I took Thor to the hospital because my daughter works there, I am delighted with the treatment and support we had, at the medical level, everything was done to get him through, although in the end we had to put him to sleep. I am very grateful to the entire team, who explained and informed us of everything at all times and in a way that was easy to understand. I was accompanied at the time of euthanasia and we were able to say goodbye quietly in a separate room. Even if my daughter left the hospital, she would return as I only have good words for the entire team of veterinarians and auxiliaries, especially for Raquel, Ana, Pablo, Duna, Lidia, Oriol and Carme. (Original) Llevé a Thor al hospital porque mi hija trabaja allí, estoy encantada con el trato y el apoyo que tuvimos, a nivel médico se hizo lo imposible por sacarlo adelante, aunque finalmente tuvimos que dormirlo. Estoy muy agradecida con todo el equipo, que nos fue explicando e informando de todo en todo momento y de una forma fácil de entender, estuve acompañada en el momento de la eutanasia y nos pudimos despedir tranquilamente en una salita a parte. Aunque mi hija se fuera del hospital volvería ya que solo tengo buenas palabras para todo el equipo de veterinarios y auxiliares, especialmente para Raquel, Ana, Pablo, Duna, Lidia, Oriol y Carme.

(Translated by Google) Rage we have inside!! They just look at the money and don't even empathize. Thanks to you our Lola rests in peace for two days. I am not going to comment on anything else, I know that we will never return, the pain we feel is priceless. He suffered until the end due to lack of professionalism !! And do not answer me like others saying that you do not have a file and that blah blah blah... Save your words and at least respect the pain we feel (Original) Rabia que tenemos por dentro!! Sólo miran el dinero y ni siquiera empatizan. Gracias a vosotros nuestra Lola descansa en paz desde hace dos días. No voy a comentar nada más se que no volveremos nunca más el dolor que sentimos no tiene precio. A sufrido hasta el final por falta de profesionalidad!! Y no me contestéis como a otros diciendo que no tenéis ficha y que bla bla bla... Ahorraros las palabras y como mínimo respetar el dolor que sentimos

(Translated by Google) We went several times with our puppy we just adopted and super good, it's a bit cute but worth it. Very good team! Thanks! (Original) Hem anat varies vegades amb el nostre gosset que acabem d'adoptar i super bé, es una miqueta caret pero val la pena. Molt bon equip! Gràcies!

(Translated by Google) Yesterday I was at the clinic for the first time, they treated me great.. They are very professional, both on the side of the reception girl, and the veterinarians, Veterinarian Nerea visited us ... very affectionate and very attentive in everything I was finally able to find a fit vet 😊😊 Many thanks! (Original) Ayer estube en la clínica por primera vez, me atendieron genial.. Son muy profesionales, tanto por el lado de la chica de recepción , y los veterinarios, Nos visitó la veterinaria Nerea..muy cariñosa y muy atenta en todo Porfin he podido encontrar un veterinario en condiciones 😊😊 Muchísimas gracias!

(Translated by Google) Very happy with the service and attention of the hairdressing service. We have a Persian cat with a lot of knots and Laura always does a very good job. (Original) Molt contents amb el servei i l’atenció del servei de perruqueria. Tenim una gata persa amb molts nusos i la Laura fa sempre una molt bona feina.

(Translated by Google) Happy with the care and attention to our cat who came in with a bladder obstruction. The only thing that seems exorbitant to me is the prices of the veterinarians since that makes it more difficult for people to fear a pet (Original) Contenta con el cuidado y la atencion a nuestro gato que entro con obstrucion de vejiga . Lo unico que me parece desorbitado los precios de los veterinarios ya que eso hace que la gente le cueste mas temer una mascota

(Translated by Google) They are wonderful people and efficient in their work. Nala has been brought back to life twice already. I only have words of thanks. (Original) Son maravillosas personas y eficacia en su trabajo. A Nala le han devuelto la vida dos veces ya. Solo tengo palabras de agradecimiento.

(Translated by Google) Excellent treatment and magnificent professionals. Thank you all!! You have attended and cared for Tommy with great affection. Special thanks to Paula, Irene, Andrea, Carme and Oriol. (Original) Excelente trato y magníficos profesionales. Gracias a tod@s!! Habéis atendido y cuidado a Tommy con mucho cariño. Gracias especialmente a Paula, Irene, Andrea, Carme y Oriol.

(Translated by Google) A very good attention. Large and well-made facilities. When it comes to kittens, they are the best. And for the rest too, of course (Original) Una molt bona atenció. Unes instal·lacions grans i ben fetes. En temes de gatets, són el millors. I per a la resta també, és clar

We cannot feel more sadness, helplessness and rejection for this veterinary clinic, Lola was, I say was, because she is no longer with us, we took her healthy to the clinic, she only went to have two dwarf cysts removed from her breast, like Lola had a heart murmur, we did the necessary tests to be able to operate in case they had to give him general anesthesia, we gave them some pills to strengthen the heart just in case, that is, we took all possible precautions, even though it was a very simple operation and with local anesthesia and with confirmation from the professional who performed the echocardiogram to be able to operate, these results being totally positive. Lola was a dog who was afraid of dogs and became very nervous, so she stayed with the veterinary center that we would take her to at 9 a.m. so that she could have surgery at 10 a.m., which did not happen, they kept Lola locked in a room. Caged for more than 4 hours, when she came out of the operation, Lola's heart stopped beating due to the nerves of the delay in operating her. Lola did not die due to illness, accident or old age, Lola died due to the negligence of the veterinary clinic, for leaving her alone for so long for more than 4 hours without attending to her, knowing and knowing Lola, that she could not be left alone. She died because of neglect, she died because of money, since they take many animals to operate on the same day. The Greed they have to earn money has no limits and Lola suffered it and consequently the entire family. Lola was our family. We have a horrible sadness and a pain in our hearts that will never go away. If Lola had died due to an accident, an illness, it would be hard, but that was not the case, Lola was a victim of neglect, of inaction, and that is the helplessness we feel.

Excellent treatment, all workers are very professional and very passionate about the work they do. I have been taking my rabbit to check-ups with them for years now and I couldn't be happier. My rabbit is very skittish and does not like to leave his comfort zone, but thanks to them, my rabbit does not get stressed by being in a place that is not his home. They always explain the results to you in great detail and give you advice to keep you healthy and happy. I recommend 100%.

The personal treatment of most workers leaves much to be desired, very little empathy. Not recommended.