5/5 K 1 year ago on Google
Possibly
one
of
the
few
pubs
in
the
big
smoke
with
Melbourne
on
tap,
it
was
already
a
winner
in
our
eyes.
However
the
customer
service
was
probably
the
best
I've
experienced
in
Melbourne
-
pub,
cafe,
restaurant
or
otherwise.
We
attended
on
a
Wednesday
during
the
popular
happy
hour
and
even
though
the
bar
was
busy
with
patrons
picking
up
a
$10
pint
(a
steal),
the
legends
behind
the
bar
immediately
acknowledged
our
(very
short)
wait
with
a
hello
and
that
someone
will
serve
us
shortly.
We
were
slightly
disheartened
that
a
new
Melbourne
keg
was
currently
being
connected
so
it
might
be
a
wait
again
-
however
there
was
no
delay,
one
of
the
staff
immediately
poured
us
our
drinks
and
off
we
went.
There
is
plenty
of
latitude
in
the
place
and
5
o'clock
the
Inkerman
was
already
buzzing
-
families
were
sat
in
the
bistro
with
plenty
of
reserve
signs
up
-
a
good
sign.
We
made
our
way
outside
to
the
smokers,
plenty
of
tables
and
good
ventilation
for
both
of
us
non-smokers.
No
need
to
pop
up
to
the
bar
-
you
could
order
from
the
kitchen
and
the
bar
with
the
QR
codes
on
the
tables,
a
great
initiative.
We
were
already
thoroughly
impressed
with
the
service
so
far
-
friendly,
quick
and
accurate
but
we
heard
a
lovely
Irish
voice
come
over
the
speaker
to
remind
everyone
that
Happy
Hour
was
coming
to
an
end
and
also
that
the
kitchen
was
going
to
expect
some
delays
tonight
as
it
was
busy
in
the
bar
and
bistro,
and
that
tonight
was
not
only
Parma
night
but
also
Trivia
Night.
Several
voiceovers
occurred
throughout
our
visit
-
to
warn
of
delays
in
the
kitchen
due
to
the
sheer
volume
of
people
ordering.
We
waited
maybe
all
of
20
minutes
during
the
beginning
of
peak
service,
so
wait
times
were
basically
non-existent.
When
ordering
via
the
QR
code,
a
wait
time
also
appeared
to
help
manage
expectations.
We
ordered
both
food
and
pints
-
in
terms
of
food
it
was
your
standard
pub
fare.
Limited
vegan
options
-
I
did
order
a
pizza
with
no
cheese,
but
unfortunately
came
out
with
cheese.
Nevermind
though,
easily
scraped
off
because
it's
cheese,
not
the
plague.
The
parma
was
spot
on
for
a
pub
parma,
nothing
overly
fancy
but
that's
not
what
we
were
looking
for.
It
was
reliable
and
did
the
job.
When
ordering
pints
later
on
during
a
peak
period,
the
QR
codes
indicated
a
15min
wait
time.
No
more
than
5
mins
passed
(if
that
-
wasn't
counting
but
it
was
definitely
quick
and
a
lot
quicker
than
15mins)
and
staff
popped
around
with
the
drinks
and
apologised
for
the
wait
-
no
need,
there
was
no
wait
or
delay!
Regardless,
the
general
public
need
to
accept
that
wait
times
are
an
expectation
at
peak
times
of
service.
People
could
learn
to
be
a
lot
more
patient.
Service
for
the
entire
5
hours
we
were
there
was
impeccable
(and
we
are
seasoned
pub
hounds).
Melbourne
on
tap
is
a
HUGE
plus.
Food
is
edible.
The
atmosphere
was
relaxed
and
social.
Great
pub
all
around.
A
very
positive
experience
and
untapped
gem
of
the
South
of
the
Yarra.
Thank
you
to
everyone
at
Inkerman
Hotel,
you
are
all
doing
a
superb
job.
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