4/5 Nina B. 4 years ago on Google
Morgan's
is
a
good
jewelry
store
that
l
believe
means
well.
But
there
is
a
little
story
about
my
experience
with
the
store.
I
finally
got
a
ring
that
I
do
really
love,
but
the
story
behind
it
is
unusual,
and
not
what
I
would
have
expected,
even
though
the
end
result
is
OK.
I
first
wanted
to
get
a
diamond
solitaire
ring
that
my
husband
of
17
years
could
give
me
for
Christmas,
and
things
went
okay
with
the
sales
lady
I
was
working
with
even
though
I
felt
it
was
a
little
pricey.
But
then,
I
changed
my
mind
about
a
week
after
taking
it
home,
deciding
that
I
wanted
to
upgrade
to
a
three-stone
ring.
That
is
where
things
got
dicey.
From
the
way
things
went
when
I
came
back
in,
I
kind
of
felt
like
the
saleslady
didn't
seem
really
enthusiastic
about
the
idea,
even
though
it
meant
the
store
would
make
more
money
off
of
me!
But
I
might
be
imagining
that
part.
In
any
event,
I
wound
up
picking
3
new
stones,
of
which
two
were
from
stud
earrings,
only
.10
of
a
carat,
and
one
was
a
larger
stone
of
.40
of
a
carat.
I
wasn't
offered
a
new
setting
(the
band
was/is
very
narrow,
and
I
think
a
slightly
less
narrow
band
would
have
been
better
for
three
stones)
but
told
that
they
could
redo
the
current
mounting
to
hold
three
stones.
But,
the
strangest
thing
happened
after
that.
It
was
one
thing
that
I
didn't
get
a
call
when
it
was
ready,
and
it
was
promised
the
week
before
I
went
on
vacation,
so
I
was
trying
to
stay
ahead
of
that;
but
what
was
really
odd
was
that
when
I
came
in
to
pick
it
up
after
calling
and
learning
that
it
was
there,
the
saleslady
told
me
that
she
had
switched
the
center
stone
out
for
a
different
one
that
was
slightly
larger
but
of
a
slightly
lesser
quality!
Both
had
equal
color
and
cut,
believe,
but
the
one
I
picked
was
supposedly
VS1,
and
the
one
she
switched
to
was
supposedly
VS2.
As
it
turned
out,
granted,
it
did
make
the
ring
more
impressive;
but
I
was
not
given
the
chance
to
see
the
stone
and
give
my
approval
before
they
went
ahead
and
set
all
3
stones
in
the
ring!
I
don't
feel
it's
right
to
go
behind
a
customer's
back
and
select
and
set
a
different
stone
than
the
one
the
customer
originally
picked.
I
was
trying
to
design
my
own
ring,
and
I
wound
up
feeling
like
it
was
really
the
saleslady's
ring
that
I
had
paid
for.
What
had
been
done
didn't
really
hit
me
until
I
came
home
and
gave
it
some
thought
-
I
then
realized
that
I
felt
like
something
had
been
done
on
the
sly,
and
that
I
couldn't
just
let
that
go,
so
I
needed
to
contact
the
management.
When
l
called
and
said
I
would
like
to
speak
with
or
see
a
manager
about
what
had
happened,
I
was
treated
very
well.
I
was
invited
to
come
in
and
see
the
store
owner,
and
he
told
me
they
just
wanted
to
see
me
happy,
and
that
I
could
switch
the
stone
back
out
to
the
one
I
had
originally
selected,
which
was
still
available.
I
was
also
shown
another
stone,
but
it
was
larger
and
of
much
higher
quality,
and
would
have
cost
too
much
more
money
above
and
beyond
what
I
had
already
spent,
which
I
felt
was
not
that
unreasonable,
at
least.
I
had
also
been
given
a
written
appraisal
when
I
picked
up
the
three-stone
ring.
I
was
told
that
the
saleslady
and
the
store
had
my
best
interests
at
heart,
but
at
least,
I
felt
that
the
owner
did
understand
why
I
felt
a
need
to
pursue
the
issue.
In
the
end,
I
decided
to
keep
the
ring
as
is,
because
it
really
is
very
beautiful.
See
attached
photo.
The
photo
shows
yet
another
ring,
and
that
is
because
I
actually
got
another
ring,
a
6
stone
diamond
eternity
band,
online
from
a
fine
jeweler
during
a
Christmas
sale,
to
accompany
my
wedding
ring
and
the
new
ring
from
Morgan's,
because
I
wanted
so
much
to
have
a
ring
that
I
could
say
I
actually
designed!!
I
think
they
make
a
beautiful
combination
all
together.
I
would
give
the
store
5
stars
because
of
the
diamond
quality;
but
I
gave
it
4
stars
although
I
would
have
preferred
to
give
it
3-1/2,
because
honesty
with
the
customer
is
always
the
best
policy,
and
I
didn't
feel
it
was
there
in
this
case.
Beautiful
jewelry
indeed,
though!
I
will
give
it
that!
