The New Star Motel with Studio-Kitchens: 1950s Extended-Stay Lodging and Retreat Center image

The New Star Motel with Studio-Kitchens: 1950s Extended-Stay Lodging and Retreat Center

Hotel

😠 I'd rate zero stars if I could. My girlfriend was charged $178 for a room that was supposed to be $88 but added up after a 13% tax and credit card fee. The room was very outdated and felt like it came from a horror movie. The owner claimed we took his towels and screwed us over. DO NOT COME HERE, YO... People often mention room, rooms, motel, clean, nice, stay, good, card, owner, stayed,


Address

Historical US395 Route, 13810 Old 215 Frontage Rd, Moreno Valley, CA 92553

Website

newstarmotel.com

Contact

(951) 653-3649

Rating on Google Maps

3.80 (58 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (24) rooms (11) motel (10) clean (10) nice (10) stay (8) good (7) card (6) owner (6) stayed (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Javier C. 5 years ago on Google
    I'd rate zero stars if I could. My girlfriend was charged $178 for a room that was supposed to be $88 but added up after a 13% tax and credit card fee. The room was very outdated and felt like it came from a horror movie. The owner claimed we took his towels and screwed us over. DO NOT COME HERE, YOU'LL FIND BETTER FOR LESS
    12 people found this review helpful πŸ‘

  • 5/5 Homer R. 6 years ago on Google
    This motel is located in an industrial area of town. I did not expect it to be a good place to stay. However, I was pleasantly surprised. The unit that we stayed in was newly renovated. We enjoyed our stay here and would come back again. The manager of the motel, he was very cordial. He was helpful, providing us with good information of restaurants and sight-seeing.
    8 people found this review helpful πŸ‘

  • 5/5 Janice R. 6 years ago on Google
    I was driving with my girlfriend to the Coachella Music and Art Festival last summer. There were no rooms available anywhere nearby. It seemed like the entire southland was booked. I mean booked! Even far away places were gouging people. So we kept driving around. Tired, we drove to Moreno Valley just outside the desert cities. This is a well kept, small motel on the historic 395 road with nostalgia to the 1950s. It reminded me of a survivor of route 66 actually, if you ever travelled across country. I thought the place was beautiful and part of Americana. The architecture and windows were vintage as were the colors of the place. So we decided to check it out. The room was clean and modern. So, I had no quorums in staying there. The carpet in my room was fancy like you find at the Sheraton and the bed was more of what you would expect in a home. The bed was comfortable. I had my own parking spot in a carport and free coffee in my room every morning. I asked for extra towels and the WIFI password and were given them. We were allowed to pick Mexican limes for our Coronas on our day out and pomegranates from the small tree garden. One of our friends caught up to us the next day. The manager was nice enough to allow him to leave his car on the parking grounds while we went about. I stayed two nights for the rest of the Festival and can say that it was very quiet and peaceful. No bad elements. No notorious night activity. Sort of like quiet out in the woods quiet if that is what you are looking for. (If not, look somewhere else.) I had a good night's sleep both nights. I paid $70/night for a deluxe room. No price gouging. Only I guess you get what you pay for: I initially stayed at the chain motel around the corner at $60/night in an apparently more developed area, but I definitely prefer this one and would stay again. The manager also is nice and speaks English for a change. I think of the place as a unique hole-in-the-wall find of the past. It has a lot of character. It is not your run-in-the-mill motel. You can tell, because the people who run it also are different. I'll by dropping again next year!
    8 people found this review helpful πŸ‘

  • 1/5 Steve H. 6 years ago on Google
    If I could rate this a zero I would.. the other reviews on this place are fake, you don't have to trust my review but you will wish you did. This place is hurting for money so bad they resort to ripping off customers.. I called and reserved this room via Google maps. I never visited the web site nor did the lieing owner tell me about his cancellation policy, our phone call was very brief. He asked for a credit card to hold the room and I gave him mine, turns out he charged my card for the room immediately, I didn't know this until later, I told him we were down the street at my grandmother's surprise 80th birthday and we would come view the room as soon as we could. I'm not kidding when I say this.. when you pull into this place you immediately think to turn around, this place reminds me of what earth would look like a few hundred years after we are all gone. There is no signs of life, over grown bushes and weeds taller than you. We had to knock on the door to the office cause it was locked, the little short hairy guy opened the door and didn't even greet us, he just disappeared into a dark door way and re appeared behind the counter, when I asked if we could view the room he seemed very disappointed and even annoyed, I'm sure we weren't the first guests who asked to view their rooms before wasting money. The rooms he showed us were small, dingy and out dated, just cause he threw on a fresh coat of cheap paint and put new sheets on the old bed doesn't mean they are renovated. They have 19" tube TV's. C'mon!! What year is this?? He was charging me $79.99 for the night plus tax and a $2.50 charge to use my card and a $20 deposit.. the room it's self came out over $95... For the non upgraded room and it was going to be an additional $10 if we wanted the room with the new sheets.. I told him we weren't going to stay and he informed me that he charged my card and there were no refunds, I called my bank before I left the parking lot and requested the charges to be cancelled, they are reversing the charges for me.. we ended up at the comfort Inn on sunny Mead Blvd only a few miles away, very nice, modern and clean rooms with an amazing free breakfast for the same price as this dirty place. Again, you don't have to trust my review but you will wish you did.
    7 people found this review helpful πŸ‘

  • 1/5 Conrad G. 9 years ago on Google
    Stayed here because everything else was sold out. Bugs in the bed, bugs in the towels, cockroaches in the shower. The guy was nice and explained that it's only open seasonally (which explains the bugs), but for $60 a night I would rather sleep in my car.
    7 people found this review helpful πŸ‘

  • 4/5 Sandy W. 6 years ago on Google
    I like this place. It's a mom and pop place. You do not find those very often these days, just the cookie cutter places that all seem the same to me these days like big blur after traveling so much. As others have written here, the place has this peaceful feel to it. The room I got was clean, had sort of a latin theme to it I guess. The room had nice lighting and fixtures. The bed was firm! I really appreciated that. There was even one of those pillow perfurms to help you get to sleep faster. I never had that offered before in a motel room! The wifi was good. I streamed movies off of my iPAD with no problem. The room had a flat screen DVD combo and a USB plug in the room for my phone. So overall the room was pretty modernized enough to accommodate me. Everything looked brand new in the room really. It had one of those electric air freshens that you get at Costco. That was a nice touch.The bathroom was redone. Toilet was extremely clean. My phone reception in the area was good. The office was a trip down memory lane. Had a lot of 50s and 60s signs and memorabilia. It was sort of a trip to see all that stuff. The desk service was pleasant and registration straight forward. I had to put a credit card for a security deposit. Nothing unusual these days if you are seasoned. I would say at $70ish with a $20 security deposit, it was moderately priced. You can get cheaper if you want to stay in slum motel and could pay more if you want to stay in a business hotel with more amenities. I have stayed in all types of places in the US. This motel is a good medium ground by all means. There are not very many motels in the immediate area anyway. I did not see any vending or ice machines on the grounds. But there is gas station across the street that probably has that stuff. The walk score is low other than the gas station, but not a problem if you have a car. Just depends what you want and don't complain about it afterwards. I have no complaints.
    5 people found this review helpful πŸ‘

  • 5/5 Melanie W. 5 years ago on Google
    I stayed here with my son. The room was clean and comfortable. The owner went out of his way to make our stay pleasant. My son absolutely LOVED the giant dinosaurs in the garden. Parking my car in the covered port was extremely nice, coming out to a hot car is horrible and so this was perfect. I would gladly stay here again!
    4 people found this review helpful πŸ‘

  • 1/5 Clifford l. 5 years ago on Google
    Very dissatisfied. If rooms are booked every were else sleep I’m your car over going to that place. Ants are roaming in the bathroom poor quality bed. Owner not very friendly. Carpets are not clean and shampoo bottles were empty. There isn’t a dedicated staff so your left hanging when you need soap or anything.
    3 people found this review helpful πŸ‘

  • 5/5 jebby j. 1 year ago on Google
    The owner was so nice, rooms are clean and cool, if we ever go to desert daze again we will go here
    2 people found this review helpful πŸ‘

  • 5/5 Kai F. 1 year ago on Google
    The rooms were clean and the staff was extremely friendly and helpful. It was quiet at night, too. Thank you!
    1 person found this review helpful πŸ‘

  • 5/5 Jason T. 1 year ago on Google
    Clean and charming rooms and the owner Harry is easy to work with. I frequently return for a work assignment and never hesitate to book with them!
    1 person found this review helpful πŸ‘

  • 4/5 David H. 1 year ago on Google
    Harry (the manager) is great, you would be hard pressed to find a better option anywhere around this price range.

  • 5/5 Fritz V. 1 year ago on Google
    Room was clean, manager was nice. No problems.

  • 5/5 Rita C. 8 months ago on Google
    I recently had the pleasure of staying at this adorable 60s-inspired motel. The motel been family-owned since the 70s and the care put into maintaining it is evident. Immaculately clean and beautifully remodeled, the charming blue room I stayed in was cozy, comfortable, and had an undeniable romantic touch that made it ideal for a weekend getaway. One of the highlights was the small but delightful orchard, teeming with an array of fruits, and guests were not only welcomed to pick from it but also encouraged to take some home. The personal touch of the owner, who was not just kind and friendly, but an exceptional host, made the experience all the more memorable. I am already looking forward to my next visit.

  • 5/5 Rudolph G. 9 months ago on Google
    I am really grateful to stumble upon this 50's themed retro Motel. It brings back memories and that really leaves a lasting impression. I was surprised to find that Harry had rooms with a full kitchen, I was so tired of these other plain rooms with no amenities. I was able to cook up a storm every meal because of the kitchen, which I enjoyed more than eating fast food restaurants. The room came with a good sized Tv, a really comfortable bed, in some rooms they have a Bluetooth juke box. A full bathroom and in some a couch, and the most important was how quiet it was, not the noisy neighbors all day long or someone stomping upstairs and slamming doors like in most motels. This is my go to place because it has everything I need. Harry is a really nice guy and very helpful, he is also renting some units monthly they are like a studio apartment so yes I would recommend this Motel, because of my experiences I had here.


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