1/5 Irene 2 years ago on Google
Laser
hair
removal
experience
Day
1.
Staff
did
the
orientation,
laser
machine
selection(diode
laser)
and
performed
laser
on
me.
Got
severe
burn
marks,
patchy
skin
and
hyperpigmentation
on
my
knees
after
laser
hair
removal.
I
told
them
that
I've
done
IPL
and
YAG
laser
(medical
grade)
hair
removal
before
for
the
same
area
in
other
clinics
but
it's
only
here
that
I
experienced
burns
and
severe
pigmentation.
Day
5.
Even
after
5days
of
applying
the
cream
they
gave,
2x
a
day,
my
skin
was
still
sore,
dry,
burnt
and
has
patches.I've
contacted
the
clinic
on
and
sent
photos
over
email
abt
my
condition.
The
soonest
the
clinic
could
accommodate
my
request
for
follow
up
was
10days
after
my
laser
session.
Day
10.
7/5/2021
Doctor
was
kind
enough
to
accommodate
me
in
his
busy
schedule.
Short
dialog
with
him
was
more
focused
on
how
they're
angry
about
my
feedback,
threatening
me
and
defending
their
clinic
rather
than
attending
to
the
problem
caused
by
their
machine
on
my
skin.
They
refused
to
attend
to
my
situation
and
any
future
treatments.
I
understand
laser
treatments
could
have
these
side
effects
but
the
clinic
is
taking
no
responsibility
for
it
and
just
putting
it
on
me.
What
I
was
looking
for
was
post-treatment
support,
which
they
refused.
In
the
end,
going
to
clinic
for
follow
up
was
useless
-
no
corrective
treatment
or
assistance
given
I
even
suggested
to
doctor
that
it
would've
been
better
if
he,
with
his
years
of
experience,
supervised
the
treatment
course
and
not
left
it
to
his
staff's
decision
which
machine/level
to
use.
Doctor
just
said
it's
difficult.
My
first
and
last
experience
in
this
clinic
was
a
disappointment
and
I
do
not
recommend
anybody
for
this
clinic.
It's
more
than
the
treatment
itself.
Service
to
customer
also
is
important,
in
which
they
both
failed
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