3/5 Sarah B. 3 months ago on Google • 6 reviews New
Recently
had
my
son's
birthday
party
here.
We
arrived
a
few
minutes
before
the
party
start
time
expecting
to
be
able
to
set
up
with
our
balloons
and
cake
etc.
The
previous
party
had
not
yet
finished
despite
ours
been
about
to
start.
Nothing
had
been
cleaned
between
parties,
there
was
what
appeared
to
be
cake
smushed
into
the
carpet.
I
asked
the
staff
if
they
were
going
to
clean
up
and
the
response
I
recieved
was
"we'll
try!"
I
then
saw
staff
begin
to
wipe
tables
however
by
this
point
our
party
guests
were
arriving
and
starting
to
sit
down.
The
toilets
had
water
all
over
the
floor
which
was
a
slip
hazard
for
anyone
going
in
to
use
them.
Staff
did
not
speak
to
us
other
than
to
ask
me
to
take
the
children's
desert
orders
and
to
chase
me
for
the
final
payment
of
the
balance
which
was
due
on
the
day.
My
son
and
his
friends
enjoyed
the
party,
which
is
why
I
have
given
it
3
stars
but
the
lack
of
cleanliness
left
the
adults
disappointed
as
for
the
price
paid
we
at
the
very
least
expected
the
venue
to
be
clean.
It
might
be
an
idea
to
look
at
the
party
timings
offered
and
leave
at
least
15
mins
between
parties
to
allow
staff
to
make
sure
that
the
venue
is
cleaned
and
presentable
when
people
arrive!