Popped in for some pens and card and the whole time I was there I heard a cheery happy welcoming voice in the store. After helping me find what I was looking for, Emily took payment and was so happy. It’s refreshing to see someone enjoying making people feel welcomed and taking the time to interact. Emily could teach many people in the retail industry how to be a lovely member of the human race! I hope your company appreciates your dedication to your job.

staff are amazing always happy and helpful brilliant store

Want to express my thanks to James and Jamie who helped me with a last minute helium birthday balloon. I’d left work early and drove to Scarbs (like a maniac) in the hope they’d still be open. I got there just in time! James and Jamie were brilliant and my balloon is probably the best balloon money can buy. Top marks to the staff! Thanks!!

Went into The Works in Scarborough today and just wanted to say how helpful and pleasant the staff are in this shop. Thank you for helping me out in finding what I was looking for. I Whenever I go into the store I always find the staff cheerful and so helpful. Thank you.

The young lady serving at approx 4.30pm on the 8th December was exceptionally helpful and friendly even though the shop didn't have what I was looking for. Well done and thank you for a very positive customer experience. Keep up the good work👍😊

One of my favourite shops. The staff in here were so polite and friendly and did enforce the social distancing rules which was nice to witness after staying in the hotel we did in seamer. The staff could not have been more friendly and professional if they tried, would definitely go back here.

I really love this shop im always in there shopping, such an array of things to suit everyones taste. The prices are very reasonable but above all the staff at the scarborough branch are so friendly and welcoming ita a pleasure to go into the store

Love this shop excellent value for all kids books and for me xx and