1/5 Patrick W. 11 months ago on Google
Staff
are
pleasant
enough,
found
the
place
kept
pretty
clean
and
the
food
is
well,
KFC,
tastes
good
enough.
My
only
issue
is
the
order
accuracy
which
is
extremely
poor.
I
tend
to
pop
by
once
every
3
weeks
or
so
when
work
allows
and
place
an
order
of
2/3
meals
for
my
family.
Having
worked
in
fast
food
as
a
teenager
I'm
well
aware
of
the
process
followed
to
ensure
the
right
orders
go
in
the
right
bag.
Once
the
receipt
is
printed,
therefore
you
know
you've
been
charged
correctly
and
that
you
should
receive
the
right
food,
then
the
order
should
be
processed
fairly
easily.
However
this
is
very
often
not
the
case
here.
I've
not
received
extra
food
on
any
visit,
however
items
being
missing
from
my
order
tends
to
happen
the
majority
of
the
time.
Usually
I
get
round
this
by
emptying
the
big
bag
on
the
counter,
going
through
the
items
and
telling
them
what
they've
missed.
I
was
in
a
rush
today
so
didn't
have
time
to
do
this
and
unfortunately
it
was
at
least
just
the
popcorn
chicken
that
was
missing
this
time,
not
a
massive
amount,
but
£4
is
still
£4.
My
point
is
that
due
to
this
happening
all
the
time,
either
management
have
hired
highly
incompetent
order
packers
(and
are
giving
them
regular
shifts)
or
order
pickers
that
are
unable
to
read.
The
only
other
alternative
would
be
management
themselves
asking
them
to
skip
items
from
the
orders
regularly
to
improve
their
yields,
but
I
think
the
former
much
more
likely.
Either
way
I'd
advise
any
customer
visiting
and
ordering
more
than
one
or
two
things
to
empty
their
bags
on
the
counter
upon
collection
and
count
and
check
the
items
out
first
before
you
leave
so
the
staff
can
be
corrected
more
times
than
not
and
you
receive
everything
you've
actually
paid
for.