Premier Inn beds are great. This was close to an event we were attending, so location was great too. Whilst there are plenty of plus points for this hotel, I have to say a huge thanks to the staff, especially Paul and Jordan. These two could not have been more helpful and supportive when my car was broken into whilst in the car park near the hotel. We'd booked out but that didn't stop them making us feel comfortable whilst trying to sort out insurance, etc and Jordan even came and helped clear the broken glass up in my car. You're both a credit to Premier Inn. Thank you both so very much. After a long and breezy journey, I finally got home just before 8pm.

Mini-holiday to Leeds took me to this Premier Inn. I am not from the area, and I think everyone could tell but I was welcomed warmly and enjoyed a comfortable and very quiet stay, which I was very surprised given how close to the city centre the hotel is, and how cheap the booking was, at just over £140 for 4 nights. One of the lifts was out of service while I stayed here, but it was not an inconvenience and the staff were very apologetic about it. Breakfast is as you would expect from all Premier Inn's and the prices aren't too bad, just a touch cheaper than the prices down south. The hotel is a 5-6 minute walk to the station, and around 10 minutes from the main city centre I believe, so it's location is convenient. The area itself is a little dodgy at night, so expect your usual city centre characters knocking around, but nothing that detracts from the hotel itself. Enjoyable stay, look forward to coming back up soon!

Stayed overnight for a work event, got a premier room and have to say it was very nice, even more so considering the price. Convenient for the city centre and has a car park next door so easy to park up if you come by car, also very close to the Train Station. Would not have been my first choice of hotels but have to say if I'm staying in Leeds again I would definitely use it as I was very impressed

Good location a few minutes walk from the station and the city centre. Rooms are quiet and comfortable and the premium rooms are good with an additional coffee machine and fridge - useful if staying multiple days. Staff are excellent, friendly and helpful.

Had a wonderful stay here last night. Big corner room that was spotlessly clean and really quiet. Would stay again in a flash. Only issue I had was not realising there are two Premier Inn Leeds City Centre hotels so be sure to check the postcode first!

Very central location with lots of amenities nearby. Staff were very friendly and welcoming, please be mindful that you have to pay for parking which is only £10 for 24hours and is next door the hotel. Will definitely be visiting again.

Excellent experience! We were far from the perfect customers - with ill children, lots of spillages etc. The staff were nothing but kind and helpful.. really exemplary. Hotel itself was clean and welcoming. Added bonus.. connecting rooms are available (call to book these!)

The stay was comfortable and very relaxing, The staff are really helpful whenever you need something for your room, The food is good, The premier plus suite is brilliant. Would definitely stay again, Big thank you to the staff for dealing with all my requests at tea time :) bet i was a right pain the butt, they still sorted everything i requested and i cant thank them enough.

Brilliant hotel! Really helpful staff, who helped with directions when needed and couldn't do enough for us. Breakfast was delicious and there was plenty of it available. Drinks from the bar also good and very well priced considering its a city centre hotel.

Not an amazing Premier Inn, but not the worst. HDMI port was completely broken and nobody really seemed to care. I needed more towels and no one was at the desk to ask, had to flag down a busy member of staff. I think this particular property is understaffed. Food was nothing special, not a bad choice but nothing too amazing. Best to pick another hotel given the variety around this location.

Everything was quick and efficient. The bed must have been the best I've ever slept on. It's like lying on a cloud. The internet is a joke though - I paid for premium ("Ultimate") and only managed to get it working on my mobile, after a lot of effort. I told reception and Mikey apologized and gave me a complimentary extra code (each works for 24h only). It was also a bit annoying that you had to pay for everything extra on the spot (you can't "put it in the room"), but I realized it made sense because check-out is simply dropping your keycard in a box. Breakfast was great too. I was really bummed that there are no open windows or balconies in the hotel, so in order to smoke or vape, you have to go outside on the ground floor, which at night felt unsafe.

Tried to use self check in on arrival but got right to end and failed so had to wait for staff! Otherwise great stay. Very handy for trains. We found a great pizza bar nearby called Veeno and Sainsburys over the road. We even met a famous actor!

Comfy beds, clean rooms, good food, outstanding service. I dont normally write many reviews but Charlotte B gave me such good service i took the time to write this. On check in i was greeted warmly and service was speedy so i got in my room quickly. Later on she served me in the restaurant and couldnt do enough to accommodate my food allergies, all with a cheery smile and a happy demeanor. A real credit to the company and i look forward to my next stay in due course.

An excellent stay, the room was great and reasonably priced. Excellent facilities and extras provided. The staff were friendly and helpful, particularly Joseph who helped us with early check in, will definitely be back next time I’m in Leeds

Was just ok. The bed wasn’t comfortable, the heating in the room was so loud you could hear it in the corridor so it had to be switched off which in Leeds in winter isn’t great! The duvet was thin, small bed , not normal for a PI, have stayed in better. Perhaps covid has made them use cheaper quality products ? Lady on reception and bar was rushed off her feet, she did a Sterling job , maybe hire her some help, she was checking people in , running food , serving drinks , tidying up on her own.

Staff helpfull and pleasent, easy checkin, no onsite parking you have to use the paid parking neer to the hotel, £10 after discount. Room was ok, not throuley vacumed still bits on the carpet, the state of the chair was discusting covered with marks and stains, I had to cover it before sitting on it. The sofa/spare single bed in the room was the same, you would need a matress topper on it before using it. The restarent/bar staff we pleasent, the service was slow considering there were very few people eating. I had the Chicken Makhani Curry followed by Lemon Tart. Curry was tasty but very runny and missing the mango chutney. The Lemom tart was a real disapointment, very thick crust and missing the cream which it needed. So overall not up to other Premier Inn statdards.

In a word, excellent! You cannot fault this hotel, it deserves more than 3 stars. We stayed in the Premier Plus room and it was one of the best hotels we have stayed in. The room is a good size, recently refurbished, spotlessly clean, the bed is super comfy, the windows are triple glazed so you don't hear a thing from outside and the staff are friendly. There is a Nespresso machine in the room, with capsules,complimentary water and a Green &Blacks chocolate. For us, this was everything we needed. There is no parking but it is easy to park on the streets nearby (Park Place) for free overnight and you can pay via the Pay by Phone app from 8am if you don't want to move the car. We will be back!

Great location for Leeds city centre. Easiest check in and check out ever. Very clean. Super comfy bed. Highly recommend. You do have to pay for faster wifi but the free one was fine for us.

Right near city centre. Rooms are clean and the beds are super comfy!.Pitch black in the room on a night which I love and even though we were roadside we didn't hear a thing!. Food was good too. Only point I'd make is 2 bath towels needed in a double room not one

The receptionist on check in was great. It was carnival weekend spent Sunday night had a mix up with original premier inn so booked this last minute. They were booked out and was only able to get disability access room. Didn't like it at all was on level one no window to open Didn't expect that, bed was very uncomfortable didnt sleep well at all. Again morning staff were ok but breakfast was not to my liking unfortunately 😕. I love premier inn bit this stay wasn't my best

Have stayed here multiple times and always have a great stay. Staff are friendly and helpful. Love the premplus rooms. The coffee machine, fridge with water and mirror for makeup all add to the luxury feel. 5 minute walk from station or 8 minute walk in to town. Would recommend.

A perfectly situated hotel that is 5 minutes from the train station and 10 minutes from the city centre. Our room was spotless and very comfortable. All you can eat breakfast was very good. The hotel has a Restaurant and bar.

This is no reflection on the staff they were great, the problem is with Premier inn as a business they employ so few staff there is often a delay or no staff available. This is not unique to this particular Premier inn. So to the management team, since covid you have notably reduced the number of staff members with them doing multiple roles, this has lead to a dramatic reduction in quality of service. In short you are endangering your brand and if it continues premier Inn will become the new travelodge and no one wants to stay in a travelodge!

My company booked here as an overnight stay for me whilst attending a meeting and training day. I travelled over from Dublin. It's neat, clean and the beds are VERY comfortable! The service is very good, and the team are very pleasant AND friendly (I'd expect nowt less from Yorkshire folk 😊), with particular mention to a young lady by the name of Caitlin, who looked like some who just loved what she does. As someone who likes there food, I'd definitely be coming back here the next time I travel to Leeds for a match, or just a nice weekend to sample more dishes from Thyme restaurant. I can HIGHLY recommend the wings, as they should come with a fire extinguisher they're so hot, and I absolutely loved the Katsu Curry! The ONLY feedback (not criticism!), that I can give is to maybe provide a wet wipe with the wings, because the sauce is HOT! 😁

Perfect Premier Inn experience. Smart, clean room. Great, helpful staff on night or morning shift. Loved the evening meal and the breakfast. Everything I expect from Premier at a great value price. Handy for the railway station too 🙂

Premier Inn good as usual. Great friendly staff. Very quiet at night for a city centre hotel, so excellent sleep.

Booked for an overnight stay as part of my job escorting international nurses for their OSCE exams. Came on a Friday afternoon. Check in by my colleague was quick and straightforward albeit having 16 people to check in. Keycards were provided at the ready, and staff were more than happy to welcome us and assist with whatever. The reception hall was large enough, having enough seating areas, vending machines, and bag check room. On the opposite side of the hall was where the restaurant/breakfast area was located. Being a big hotel, it was quite busy when we came, and although there was a lot of activity, the area did not seem cramped. There are 2 lifts for guests to use with card access - as well as the door to the stairwell. I was given room 205. When I got there, I could easily smell that the room was clean. The bed was spacious, and bathroom, impeccable. Airconditioning was great - although - I wasn't sure if it turned itself on and off depending on the room's temperature. Mine seemed to work fine and then it seemed to shut down in the middle of the night, and turn itself on again about 6AMish. But, it wasn't a deal breaker for me. There was a nice sized wardrobe with drawer and hangers so that I could easily stow away my clothes and belongings. I liked that there was a tiny (but mighty) hair dryer prepared in its little nook. (I always tend to panic when I don't see one visible 😅) Breakfast was included in our room booking, and there was a hugeeee selection of hot and cold items. When we got down in the morning, we waited to be seated, and then we were advised to "go crazy!" (which we did! 🤣) I especially loved their cumberland sausages! Location-wise I think it's really accessible as its just a short walk from the train station. There's a Sainsbury's nearby, and some pubs and coffeeshops too, if you don't fancy a walk into the city centre. Staff are big on security - as they reallllly don't allow you access when you don't have a keycard 😅 - they had to personally verify with my colleague if I really was with her - when my phone ran out of battery and I couldn't contact her. I guess it was a nuisance at that moment for me, but I get what they were trying to implement. Great stuff! Only thing I could complain of is the free wifi - not really stable past level 2. But I guess that's why it's free? Would want to come back again, hopefully for leisure the next time!

The staff were very friendly and helpful. Kieran was very helpful made our stay very pleasant and comfortable. Overall a very good hotel and good nights. Will definitely stay there again.

All good on this one. Nice and new, clean and quiet rooms. Welcoming staff. Breakfast was excellent and the restaurant area is really nice. Location is good for Leeds too and the parking is nearby.

Joseph is the best hotel manager I have ever met he managed what could've been a difficult situation with ease and treated me with so much consideration and kindness. Joseph is a true professional and an inspiration to his team. Beautiful Katrina was the sweetest waitress who clearly enjoys her role being part of the team. Nowadays it's rare to meet happy, positive professionals who provide service with a smile, but this young lady really added to my experience. I watched her genuinely engage and positively interact with all guests who she left with a smile. I had the best night and highly recommend this hotel., this was easily the best Premier Inn that I have experienced. Keep up the high standards your all doing an exceptional job, well done guys. Amazing, the room was clean, spacious and everything looked brand new Amanda

Stayed for one night whilst in Leeds. Friendly and accommodating staff. room was nice and clean with heating and air con. No complaints and if I’m ever back in the Leeds area I will stay here again

Great location to the train station and the shops in city centre. Didn’t hear much noise at all during the night. Help yourself breakfast is always a winner. The staff members i interacted with where very friendly and helpful. Would definitely stay again.

Great stay at the hotel. Check in/out was quick and easy. Staff were polite. Bed was proper comfy and the room was dark. Good location too for £52

It was an overnight stay as I was meeting some friends near tobthe Hotel in Leeds. I couldn't really fault the stay other than I had to go to reception to ask for a towel. I had a good night's sleep in a comfy bed. The breakfast was pretty good as well.

Great location, 5 minutes from the train station and in the city centre. Also close to the canal to enjoy some quieter walks. The premier plus bedroom was very spacious, the bed incredibly comfortable and the bathroom clean and nice. The shower had great pressure and it was new. Nice desk and chair to work, in case needed, even though you need to pay extra for the premium WiFi that annoyingly disconnects. It comes with an iron and ironing table, as well as, a coffee machine.

The room I was placed in was horrendous and filthy. The sofa bed had urine stains and the entire room was dusty, particularly round the edges and parts of the furniture. I had complained to staff immediately I checked into the room and they said there was nothing they could do except I wait till the next day and MAYBE it can be changed. I escalated it to the Manager but no one attended to me until I went by the office myself. At this point a man presented himself as the Manager and said he couldn’t do anything about changing the rooms. I found this surprising because it was Christmas Eve and the traffic at the hotel was especially light and on checking online, I found there were rooms available. I asked instead that can the sofa be removed and the response from a lady was well you’re not sleeping on it while the male “Manager” adamantly refused. Having a urine stained sofa that my toddler can be rolling around on was unacceptable and I insisted I would be moving it out myself. I had to move it out on the corridor for them to take it away - a request they initially refused. In my view this particular venue failed to fulfil its implied legal contractual obligation of providing a service that is satisfactory. I felt the treatment I was given was extremely prejudicial and unkind, particularly at a period such as Christmas and having attended the hotel with a child. I must say I have stayed at several other Premier Inn locations and their selling point is using their stellar customer service but this location was particularly deficient in that area. The Manager actually threatened to have me removed from the hotel and cancel my reservation when I insisted the treatment I am receiving is biased. Totally disappointed!

Great stay at the Premier Inn Leeds (Whitehall). Good hotel, clean & comfortable rooms. The staff have been wonderful - special mention Joe, Jake, Poppy & Paul - they've really hone out if their way to make everyone feel welcome!!

I can honestly say this is the best Premier Inn I’ve stayed in (and I have stayed in a few) I am a wheelchair user and the room and facilities were second to non. On booking an accessible room I had a choice of a room with a wet room style bathroom, or one with a lowered bath. I went for the one with a wet room as I am not able to use a bath, but I imagine that would be a good option for those with slightly more mobility than me. I stayed on my own, as I was there for a work trip. I was easily able to access the room, there were 2 decently sized lifts that took me up to the floor and from there it was really easy to get to the disabled room, plenty of space to manoeuvre my wheelchair and let myself in. The room itself was a really good size, especially considering it was only £66 for the night. The bed was also lower than other places, which made it really easy for me to transfer. Everything was clean with the room having a nice ‘cosy’ feel, despite its large size. The staff were all extremely lovely and were very happy to help when I needed it. I didn’t have the breakfast as I was rushing out to the work event, but it seemed like the standard price and quality of premier inn restaurants, which are always great. The hotel itself is very central, which is fantastic for disabled people. Not far from the train station, so easy enough to get yourself and your luggage to the hotel without any difficulty. I did venture out to the shop a bit later in the evening, but felt very safe in the area as a whole - just a normal city vibe to be honest. Although, whilst in the hotel room it is very quiet and peaceful. I enjoyed it so much that I plan to go back soon as a mini ‘holiday’ so I can relax and enjoy the area and hotel a bit more. I would definitely 100% recommend for disabled and non disabled guests, looking to go to Leeds.

Very poor hotel. Bad service. Basically no room service. Had to ask for toilet paper 3 times. Had to ask to take out litter 4 times and the litter was taken out whet I put it in outside the room. Family room - not for family. It was just 2 additional beds into standart room. Breakfast- underground level. I've traveled a lot but this was the my worst experience in a hotel. I would never come back to such place.

The best premier in I have ever stayed in, and I have stayed in lots all over the UK. The staff were so welcoming and friendly, couldn’t have done enough for us. Rooms were clean and so quiet. Would recommend to anyone!

An excellent stay with amazing staff the rooms were great the breakfast and other food was good. the only thing I could criticize would be the beers from the taps. We have had free upgrades and never once had any issues. the train station is close by as is wetherspoons.

Always stop at this hotel, when we go to Leeds to visit our son. Always good value for money, and friendly and helpful staff. A special shout out to the young lady called Jordan on Tuesday night who dealt superbly with 2 obnoxious customers checking in. She was a credit to her company, and they should be really proud of her.

This is by far the worst place ive ever stayed in. This branch is horrible, service is bad, no room service or cleaning services. We had to take the trash out on our own. Dirty spotted towels and lots of random hairs in the room. The lifts on our floor specifically did not work and I am pregnant with a toddler to carry had to go down by foot everyday with all my things. Wouldnt stay here again and now I am worried because I have another booking at this hotel in a different city.