Poor gym, equipment dated and worn out and nothing seems to get fixed quickly. Plunge pool out of order and not to be re opened. Steam room forever breaking. For the membership price they ask for you get little for your money. Pool now does not do lane swimming until after 7pm every week night which is no good, really gone downhill as a gym over the last few years, not enough class variation and the booking system of classes is poor quality, people book and don't turn up but classes show full so cannot book on to them. As big as a franchise as total fitness is then it really needs to re evaluate the whole process and them gym. Another gym where the money comes first above customers and customer service.

This is an awesome gym. I have registered here and the facilities are numerous to chose from. There are so many classes but I haven't tried any yet. There are saunas, steam rooms, and bubble jacuzzi to relax and reinvigorate. There are a couple of pools to swim 🏊‍♀️. The gym is clean and smells good. Air circulation is great. Adequate lockers and changing facilities. I would recommend you try.

Worst experience I’ve ever had with a gym. Used a guest pass for my first visit ever, the receptionist didn’t show me anything barely said hi, she seemed like I was bothering her with coming there and that she had to open the gate for me to get in. Only half of the machines had pins to choose weights and the equipment doesn’t make sense - smith machine is going sideways (not much use), cables are actually flat rubber so you can’t use it properly for anything because It’s limiting the angle. Benches are wobbly and too narrow. If you are an experienced fitness person don’t bother training there because you really have to improvise to have a quality training but it won’t be great like it is in a proper gym. The only good thing was sauna - Spent couple hours in the welness area, but thanks to the ignorant staff I came home to a £100 fine - only later I found out that their parking Isn’t actually theirs and you have to put your registration in a machine inside - but you will only learn the hard way as the staff won’t tell you anything. Been to at least 40 gyms across UK and Europe but this is the first ever scam-gym I’ve come across. Wakefield

I've been going here for nearly a year now. I plan to cancel my membership. The roof leaks in many places when it rains. The equipment is dated and always something broken. Its frustrating to find a lot of its members dont put things back, like weights etc. In busy periods it's hard to get on equipment. I dont feel for the price I pay I get to enjoy the gym experience.

While the staff are all fantastic and approachable, the centre itself is becoming quite dated and in desperate need of a revamp. The Treadmills are good, but that's about it when it comes to the cardio machines. Half the 4 rowing machines dont work, the x-trainers are the old style paddle that your feet constantly come off because they're not smooth enough. Bikes, while functional, are not as smooth as they would of been when new. The changing rooms are a great size and an integrated sauna is a great idea. the problem is, they haven't actually spent the time and effort or even money to look after these things since putting them in. Unfortunately upkeep is key. The swimming pool is great, never really busy, but im not surprised when you feel like a fish in a tank with all the gym goers looking down on you whilst they're running or on the bikes. This really could do with being looked at, maybe one way film, or blocking up the bottom half of the windows. The jacuzzi is a great size, just doesn't seem the cleanest. The steam room is very smelly. This really needs attention. The saunas out on poolside, again while great facility, they are just tired now and not looked after. All in all, the concept is great, the leisure centre/health club idea is just what I want. However, the Wakefield site is certainly not close to being worth £48 (Ish) per month membership. not without the overdue investment it needs to compete with other local health clubs such as bannatynes and nufflield. The place is simply just not up to scratch. Yes, it will have a small number of loyal clients, but it won't last. The place needs to reduce the price OR desperately needs to have a revamp of equipment, and maybe provide 1 extra staff member every day to really keep on top of the maintenance and cleanliness. (which I would much prefer) However for now, if all I am getting from Total fitness is basic equipment, old well worn equipment, tired facilities with questionable cleanliness, then I may swell save myself the money and go to a different local gym. I hate this.....all I really want is for Total fitness Wakefield to be WORTH me spending £48 per month to go.

The folk who work there have been nothing but helpful and seems to be some lovely folk who attend. The showers and changing areas are well looked after and clean. Alas joined in December and in search of a new gym with pool. For various reasons I can't access the main pool but joined anyway as they have a small pool and a hydrotherapy pool. Hydrotherapy pool floor is a little slippy to do physio in (the main reason I joined). I therefore need to use the small pool. Unfortunately the small pool is dirty. Has debris floating (hair and other stuff I don't want to think about) and the sides of the inside of the pool are green in places. The base of the pool also has questionable black marks. I have reported the issues. Will try again next week and if its still the same will reluctantly cancel my membership. The membership is not cheap and I would expect more for what I'm paying.

Brilliant gym, high quality machines loads of space and 3 pools, kinda expensive per month but more than worth it if your a frequent gum goer. Staff are friendly and helpful and cafe is a bonus. Best and most comprehensive gym in the area for the money, would highly recommend

After forcibly having to transfer from closed down Huddersfield TF branch this year, the facilities are just the same but the staff are not as friendly and professional as Huddersfield.. or Lincoln where I originally came from in 2020. I suggested a couple of inexpensive additions to the gym i.e weighted hulahoop and donated a skipping rope but not seen them in the gym so far! Complacency seems to have set in and concerned that they do not Covid temperature test every person who goes through the barrier into the premises!

No problem with equipment. Pool and aqua-robics good. However it is not family friendly. The large cubicles intended for families are either in the ladies changing rooms or the men's This means I can't take my 9 years old grandson swimming as I don't want him to go to the men's changing area alone. It is dangerous. He is too old to be allowed into the ladies with me.

Went to watch my grandson in the pool.it was a great place was very clean every one very friendly.and the amenities they had there was very good. You could even get a nice drink in the café they have.

My son loves coming here every week for his lessons. All the staff are friendly and very helpful. Changing rooms and pool area always clean! Never had any issues. The actual swimming lessons are brilliant! My sons confidence in water has grown so much since joining. Would highly recommend x

Amazing gym, big, spacious and very friendly. Some gyms who charge a premium, without mentioning any names, spend no money to maintain or upgrade. But, this gym is on the ball.

This place is really nice, nice and friendly staff also Plenty of machines to choose from and weights are plenty. There is 2 swimming pools and a hydro pool There are also saunas but obviously at the moment the saunas are closed. Just 1 thing but not really an issue the showers are always cold

Took my little boy swimming. Staff very polite , changing rooms always clean. Pool was warm and well managed. Always a pleasure to visit

The staff here @ Wakefield always go above and beyond. The fitness classes are really well structured. The gym is very well maintained and cleanness is always 100% 👍The staff are very friendly, polite and make my son feel very welcome during his morning swim 😊

I'm new to exercise after 20 years, very friendly and staff helpful. Facilities clean and gym equipment well maintained, highly recommend

Went for a free taster session and Charlotte went above and beyond to ensure I was well informed with what was there including classes and the pools. I initially went to look at the weights. The hydro therapy pool looks very inviting. You get alot for your money if you use all of it.

Spas are always a neat plus when it comes to gyms. Most equipment is pretty jaggered/outdated, they have 2 squat racks and 1 deadlift platform. If they increased the amount (they could easily make room) it would be better. In terms of the cafe they have, you cannot bring outside food for obvious reasons, yet they always run out of sandwiches. There are no neighbouring shops to get nutrition after a session. The staff are very friendly and always open to a nice chat.

Gym equipment limited in girls section , always something not working in the pool area or water temperature cold, with no explanation as to why . Been using alternative now if I no I want to use the pool area as more reliable

It's OK. If you look closely it's very tired and could do with a revamp and a better cafe. Pools also need to be cleaner more regular as it's always full of dirt and other items.

Disappointed to say the least, I decided to join this gym as we were memebers before lock down and pretty shocked how run down, rusty and grubby the machines are now. Definitely not worth the money.

Joined happily because of the ladies only area. Been a member for about 2 months. Abit disappointed as there are only 2 treadmills in thar area and one has been broken since i joined. Took longer waiting for the one treadmill to become available, so took 3 weeks off from the gym so when I return it will be fixed. Disappointed to say returned today and still not fixed. I work full time and as a mother this has really ruined my experience. Hope they fix this asap.

Joined today. Great experience. Jess, a lady from sales, was very informative and helpful. Good facilities, spacious pools and jacuzzi. Nice saunas and a steam room.

Massive Gym, great set of equipment and fairly quiet during the day. Good selection of gym classes but you have to be quick to get booked on some.of them. Really friendly staff. The hydro pool is annoyingly cold though.

Difficult to get a straight answer to a straight forward enquiry. ie "How much is off peak membership please?" Got there in the end but, Gordon Ramsey!

First class experience of excellent customer service received at the Wakefield gym from Tyler in the new membership team From the moment we met this genuinely nice guy took the time to show me around the gym with a top knowledge of everything i needed to know demonstrating fantastic people skills with empathy to myself as an individual Please pass on my thanks to Tyler and the relevant management teams as this should be recognised and commended to an exceptional member of staff Robert Hoodless New Member Joined today Ossett West Yorkshire

I had a yearly contract. I spoke to two girls on the front desk, three times over making sure my direct debit would be cancelled. It hadn't been and they are continuing to take money, unlawfully from my account, after my yearly contract is up. Absolutely disgusting behaviour. Avoid Total Fitness unless you want to be robbed

Place seemed OK but 56 pound for me 39 yo and cheaper for my son per month 18 yo. I asked why they said because of my age, that's discrimination of age. Then to hear some female member of staff in the background say not our usual type of client ! What because I think its an unfair system and compared to other gyms it's nearly triple the cost ? When customers come in to enquire about something it's an A to B conversation unless I asked you the questions C yourself out.

Superb staff and facilities! Extremely clean and safe!!

Good gym with plenty of classes for those who prefer not just working on machines!!

Friendly staff, ample car park, spacious and clean changing room with plenty lockers, amazing sauna facilities and hydro pool