1/5 rynw 1 year ago on Google • 8 reviews
Dreadful
experience!
Do
not
go
here
if
you
expect
quick
service.
Arrived
and
ordered
at
the
self
service
checkout
where
we
ordered
food/drinks
and
inputted
a
table
number.
Upon
sitting
down
we
realised
we
had
to
then
go
to
the
brew
counter
to
let
the
'barista'
know
what
we
ordered.
Got
our
drinks
but
there
weren't
any
napkins
or
clean
spoons.
Sat
there
for
about
40
mins
before
our
food
arrived!
Majority
of
the
food
wasn't
bad
but
the
roast
beef
is
a
definite
no-no,
for
£7+
the
amount
of
beef
given
was
10%
and
the
rest
was
vegetables!
Main
annoying
points:
Why
have
the
ability
to
order
drinks
at
the
self
service
point,
when
you
then
have
to
repeat
your
order
at
the
brew
counter?
They
should
have
the
order
in
front
of
them
already
and
then
serve
the
drinks,
they
also
got
my
order
wrong
and
there
were
also
no
special
beans
which
I
had
ordered.
Why
have
the
ability
to
select
the
table
numbers
on
your
order?,
when
the
assistant
comes
out
and
shouts
the
table
number/food
anyway,
and
the
customer
has
to
then
say
where
they're
sat.
When
it's
loud
and
busy
this
is
terrible.
There's
no
one
manning
the
counter
and
everyone
is
in
the
kitchen,
no
idea
what
theyre
doing
in
there!
By
the
time
someone
comes
out,
there's
a
huge
queue
formed!
There's
just
no
process/logic
to
how
they
do
things,
there
was
a
lot
of
people
walking
in
and
out
carrying
cups/plates
on
multiple
occasions
when
they
could
have
done
all
this
in
one
trip
with
a
tray!
Whilst
we
waited
40
mins+
for
food,
our
drinks
went
cold.
There
must
have
only
been
5
other
orders
they
actually
served
in
that
time!
-
the
restaurant
wasn't
even
50%
full,
it
was
25%
max.
I
would
love
to
see
how
they
try
and
handle
a
full
restaurant,
it
would
probably
take
about
2.5
hours
for
you
to
get
food.
It
was
so
bad
that
there
were
at
least
2
tables
who
asked
for
a
refund
as
one
waited
over
an
hour
and
didn't
get
served!
All
in
all,
probably
one
of
the
worst
experiences
I
have
ever
had
in
a
cafe/restaurant!
If
it
wasn't
for
the
Morrisons
name,
this
place
would
have
closed
down/gone
bankrupt
ages
ago!