Pentagon Scunthorpe | Peugeot and Motability image

Pentagon Scunthorpe | Peugeot and Motability

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😠 Terrible experiance with Pentagon Scunthorpe. We purchased the car during covid restrictions so we were not able to view the car. We did a video with the sales rep and numorous emails and conversations in which nothing was said about the damage to the car. When it was delivered to us the car was f... People often mention Jamie, service, recommend, Pentagon, purchased, highly, process, Scunthorpe, video, sales,


Address

A18 Brigg Rd, Scunthorpe DN16 3RL, United Kingdom

Website

www.pentagon-group.co.uk

Contact

+44 1724 747700

Rating on Google Maps

4.40 (307 reviews)

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Featured Reviews


Frequently mentioned in reviews: Jamie (17) service (14) recommend (9) Pentagon (7) purchased (7) highly (7) process (7) Scunthorpe (6) video (6) sales (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shaun G. 2 years ago on Google
    Terrible experiance with Pentagon Scunthorpe. We purchased the car during covid restrictions so we were not able to view the car. We did a video with the sales rep and numorous emails and conversations in which nothing was said about the damage to the car. When it was delivered to us the car was filthy which I was unhappy about as we were unable to my make a decision on the car. The next day i had it cleaned and the wheels needed 3 applications of commercial alloy wheel cleaner. The windscreen was badly scratched (something that cannot be repaired so would need a new windscreen) There were chips and scratches on more than 1 part of the vehicle. ------------ Fast forward just 8 months and we had the car looked at by the local pentagon dealer because we were having dangerous condensation issues. The dealer diagnosed that the aircon system wasn't working and needed a full regas and the pollen filter was blocked. More was said which I can't elude to but its obvious the dealer hadn't serviced the car fully before delivering to us as my wife has only done 3000 miles in it! Overall very poor and they even failed to return the call from the sister group company to cover all or part of the cost! AVOID
    3 people found this review helpful 👍

  • 5/5 Mark C. 2 years ago on Google
    Viewed car on internet. After asking several questions Karl offered to send video of it within half hour. Sure enough I received the video and decided to purchase based on this along with its description. Two days later I collected the car and was not disappointed. Thank you to Karl and the garage for the excellent service I received. Would highly recommend. Thank you.
    1 person found this review helpful 👍

  • 5/5 Elaine 1 year ago on Google
    Recently bought a used Seat Ibiza and cannot fault the process at all. Jamie Davies provided informative help throughout, was polite and professional yet friendly. I was sent a video of the car I was interested in very promptly, and he contacted me with any answers when he said he would. Would recommend with no hesitation. And I love my new (to me) car! Thank you for all your help.

  • 5/5 Ava C. 11 months ago on Google
    If I could give more than 5 stars I would but I can’t I visited here snd by far the best place so welcoming and helpful offered a drink and didn’t wait long derek dealt with me intentionally and could not be more helpful he was amazing and then I was passed too Jamie who deals with mobility more and I have too say what a awesome pair of guys they are they both helped me explained everything went through all the paper work above and beyond I could not thank them both enough amazing people amazing place even the valeted helped me as I couldn’t or should I say I was not knowing what door too go through he was lovely busy doing his job polite Thankyou guys anyone wanting a car this is the place happy beyond and love my car

  • 5/5 Alexander A. 1 year ago on Google
    Recently purchased a used Seat Leon FR from Pentagon Scunthorpe. Jamie Davies provided an excellent service from start to finish and was offered a competitive part exchange deal for my previous car. Couldn’t be any happier with the Leon. Many thanks!

  • 5/5 Trish J. 1 year ago on Google
    Reserved a car online, had an appointment booked. Karl sent me a video of the car. Loved the car and the process was simple, Karl evem sorted the road tax. Just over 2 hours after arrival was driving away in my new car. Only slight negative took 11 days for reservation fee to be refunded. But cannot fault Karl and the branch

  • 5/5 Birgit T. 1 year ago on Google
    Came here after going to nearly every other car dealership and being ignored, my son wanted to exchange his old banger and other places probably thought he wasn't worth dealing with. We had great service from the start and he ended up getting a great deal on a new car so he was worth the time and effort!! A big thank you to Jamie for his great customer service. 👍

  • 5/5 Denise T. 1 year ago on Google
    We purchased our nearly new 208 GT just before Xmas. We live in Kent 200 miles away so it wasn’t feasible to see the car before buying so the process required a leap of faith. This is where Jamie came in. He provided an accurate description of the car’s condition together with a video. No pushy sales talk - which I liked and he always phoned when he said he would and in fact took much of the anxiety out of a long distance transaction which also included a part exchange. We are really pleased with our new car. Thanks Jamie!

  • 5/5 Leon 1 year ago on Google
    I recently visited on Sunday as a first time buyer looking for my first car. Upon arrival was greeted by Jamie. If I may say, what an absolute top bloke! Jamie was so friendly, polite, listened to everything I had to say, and found the best deal that would suit me. Jamie made me feel at ease and comfortable in going through this entirely new process for me. Jamie was not pushy in anyway and I’d highly recommend him to anybody out there wanting to find the best deal for them. I travelled from Lincoln, but would travel from anywhere to deal with Jamie due to how superb his service was. Even after I left, he’s kept in touch, kept me up to date and I’m really satisfied with the whole process. Thank you Pentagon and an even bigger thank you to Jamie. I really appreciate everything and I’ll certainly be referring anybody I know looking for a car, to you. Top service, friendly staff and an even greater attitude to their jobs. Look forward to dealing with you all going forward. A very very satisfied and happy first time buyer 😁

  • 5/5 john w. 1 year ago on Google
    Excellent service and great interaction from Jamie Davies. From first contact to handover was a pleasure doing business with him. Always happy to help answer any questions about the vehicle and no pressure applied at any stage , which can gives sales executives a bad rep. Highly recommend and thanks again for everything!

  • 5/5 Jacob V. 1 year ago on Google
    Great service. All staff very professional especially Daniel who dealt with my car service. Kept updated throughout and ensured needs met. Would highly recommend this garage. Actively drove further away from local pentagon at lincoln due to incredibly poor experience. The staff at scunthorpe clearly need to teach Lincoln as know how to do it right in every sense. Will no doubt return to this garage for next work required.

  • 5/5 Geoffrey P. 1 year ago on Google
    I have recently purchased a new vehicle from Pentagon at Scunthorpe- although I am some 300 miles away and have never visited the site I was dealt with in a very professional manner by Jamie - all throughout my purchase Jamie was in constant contact with me to make sure the purchase went through smoothly- I have never purchased a vehicle this way and was quite uncomfortable in doing so however Jamie went above and beyond in his service and I would highly recommend him to anyone who is thinking of buying a car My new car was delivered today by Carl who patiently went through the car with me explaining everything I needed to know - again excellent service Geoff Price

  • 5/5 ashleigh l. 1 year ago on Google
    Malcom Derek and Matthew have been amazing! As a Motability scheme user, I haven’t had the best of experiences until now. They have been helpful above and beyond and have done everything they can to make my situation easier. Definitely visit these guys if you’re in the market for a new car!

  • 5/5 Mick S. 2 years ago on Google
    I can't say enough good things about the people at Pentagon Peugeot Scunthorpe. The service you get from every one is absolutely outstanding. I have been getting my vehicle serviced by them and they have gone the extra mile to make sure every spot on. Just recently I bought a new 2008 from them and the sales guy (Malcolm Riley) was really patient and helpful, he felt.like a friend nit a sales person. Derek the sales manager was the same , nothing is too much trouble for any of them. Absolutely Brilliant

  • 5/5 Debbie W. 2 years ago on Google
    Purchased my 3rd car from Pentagon in Scunthorpe last week. As always, the service was great. The process was made extremely smooth by Malcolm Riley the Peugeot Sales Executive. He kept me fully informed at every stage. He was extremely patient and nothing is ever too much trouble for him. He has gone above and beyond on every car purchase that I have made and I can’t thank him enough. I highly recommend Pentagon and will continue to purchase future cars from them through Malcolm.

  • 5/5 Chris 1 year ago on Google
    Good service and great prices when we purchased our New Seat. Was the first time we have bought a brand new car and we will buy again in a few years once the wife has scuffed my alloys to death.

  • 5/5 Paula W. 1 year ago on Google
    We have just been and bought our 4th car from Rob Harris and the team at Scunthorpe. From start to finish the process was very smooth and simple. It has been a pleasure dealing with the team again and we will continue to do so in the future.

  • 5/5 Sam G. 1 year ago on Google
    Just want to say a massive thank you to Matthew Jowitt and the team at pentagon Scunthorpe. Excellent customer services and customer care. Thank you so much for all your help support and advise . One very happy customer and Peugeot was delivered as scheduled.

  • 5/5 Kieran T. 1 year ago on Google
    Recently purchased a car with this company worked closely with Jamie from start to finish. Would highly recommend asking for him if you visit. Polite, friendly, honest opinion throughout his services were very fast and would definitely ask for his help in the future. Great person highly recommend


Call +44 1724 747700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

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