Featured Reviews


Frequently mentioned in reviews: hostel (10) registration (8) stay (6) booking (6) money (6)
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  • 1/5 Anis K. 4 years ago on Google • 35 reviews
    The RACIST hostel I've ever lived in ! My stay started on June 11th. And before I got into the hostel I was lost in the metro station. I called the hostel because in their we site they said they speak English. But the receptionist who was a lady, told me in Russian that she doesn't speak English and hung the phone. I came a little bit earlier to the hostel just before the check in. But the receptionist was so rude. She didn't even let us in or neither our luggage l ( 2 big suitcases and 2 small ones). She was racist. First of all in the website they said that they speak English but it's not true. She only knows some words. All through the stay I was struggling to communicate with them. On the website none menshioned that you should apply for a registration. But once we got there, she asked us to pay for those fees. And told us that it will be ready next morning. And it was a lie! Next morning when I demanded my registration she told me it's not ready yet. I should wait two other more days ! And in that same day I was arrested by the police because I didn't have any registration. The hostel was so filthy and dirty. In the room I was sleeping it was stinky with feet smell 🤮🤧🤧🤢. It's literally rotting. And it was so loudy and noisy that I couldn't sleep. For the toilets they only provide one roll of toilet paper per toilet all day long even if it's over. The showers stink. The kitchen is so small and there was no plates at all. The receptionists were all rude and RACIST. Ah I almost forgot, she told us to pay for a magnet key to open the street door. And when we will leave she will pay us back. But she didn't All are liars. If I could rate it 0 I would. Worst experience of my life !
    5 people found this review helpful 👍

  • 3/5 Cláudia R. 4 years ago on Google • 686 reviews
    Located in Moscow and with Lenin Mausoleum reachable within 2.5 km, B&B (Bed&Beer) provides a bar, non-smoking rooms, free WiFi and a shared lounge.

  • 1/5 ARJUN M. 4 years ago on Google • 116 reviews
    Extremely bad. These guys are cheats. I had already paid through booking. Com but he demanded more money upon arrival even booking. Com agent wash shocked. They are racist uncultured russians. Horrible keep shouting at customers.
    1 person found this review helpful 👍

  • 1/5 shadi e. 5 years ago on Google • 46 reviews
    Unfortunately I should say that the management was super unfriendly. We got a relocation from booking and they treated us really bad. First they totally refused it. We spend 3-4 hours calling booking to talk to manager again and explain for her. They had a poor network connection inside reception and the manger did not walk only 10 step towards the door to talk to booking on phone to solve our problem and actually she ignored us all the time we were there. after 3-4 hours negotiation with booking, they gave us a room which didn’t have privacy and the other guests had to pass our room to go to their room 😳. And after talking to them about that they literally throw us out.
    1 person found this review helpful 👍

  • 1/5 Dylann O. 5 years ago on Google • 36 reviews
    Simple NEVER visit this place. I booked and payed with Expedia for tonight; at arrival: extra fee for 'registration'. The staff is RUDE and not polite, AT ALL. Location is good, but read all the reviews for this place; simple AVOID it.
    1 person found this review helpful 👍

  • 1/5 hamidreza s. 5 years ago on Google • 5 reviews
    This place is the worst place you can ever imagine! The staffs are unbelievably rude. During the world cup they offered rooms but literally their hostel was under constructions. All the time we heard the sound of drilling and workers walks all around the rooms. There is no definition for privacy here! They cannot speak English at all and they are very rude they were talking Russian to each other during the registration and laughing at people there. We left there as soon as we could. Just stay away from this hostel because it is a nightmare.
    1 person found this review helpful 👍

  • 2/5 Viktor T. 3 years ago on Google • 187 reviews
    Horror.

  • 1/5 Elena M. 3 years ago on Google • 31 reviews
    Dirty toilets and showers, terrible bed linen, very bad beds and mattresses‼

  • 2/5 Muntadher M. 3 years ago on Google • 31 reviews
    I don't go

  • 1/5 Aleksandrs G. 4 years ago on Google • 20 reviews
    Awful experience. Personnel is very unfriendly and incompetent. Attention: in Russia, every hotel /hostel is obliged to register tenants with local migration authorities. This hostel promises to do so, charges money for it (separately), however does not do it. After 10 days in the hostel, I checked out and went to another place. Submitted request for prolongation of my registration, however migration authorities could not find my previous registration. Thus could not make a new one and threatened with extradition. Attention! This hotel is a fraud! Cheating with registration! Cannot reach the manager - all requests stay with the receptionist. I have been travelling for many years and staying in many hostels. Never had such a bad experience.

  • 3/5 Praveen D. 2 years ago on Google • 16 reviews
    Te rooms are okay for the money. The location is great, but the kitchen is not so good. There's just a microwave and a kettle.

  • 5/5 Жанна �. 3 years ago on Google • 6 reviews
    Clean, quiet, peace. The beds are comfortable, new mattresses. We'll stay for a long time, I like it.

  • 1/5 Spiritual a. 4 years ago on Google
    It's the worst ever. I had paid before arriving. But they want more money 870rub. I said that I'm already paid, and he don't wanted to accept me. I had to taka a Taki to and other place and pay again. They DON'T SPEAK ENGLISH, AND WHEN I ARRIVED THERE HE MAKE WAIT OUT SIDE ONE HOUR BECAUSE DE CHECK IN WAS AT 2PM. It's the worst ever. NEVER GO THERE.

  • 1/5 Olga A. 5 years ago on Google • 2 reviews
    This place was a nightmare, the workers are rude and they dont give a second thought to finishing their work on time, they took 750 rubles for the regestirstion which is NOT MENTIONED ANYWHERE WHEN BOOKING, they also charge you 100 rubles every day for keeping your luggage, the beds are very small and hard, they refused to give me thep lower bunk bed even though there were clearly empty spaces, the place is not clean and the service is terrible, i stayed for 3 nights and on the morning that I was leaving on they still haven't made the registration for me!! Then they told me I have to wait 5 minutes, Then 20 minutes and it's disgusting, I'm still currently waiting and when I asked them questions about why they didn't do it during my stay they would ignore me and give me shallow replies, it you are seriously considering this place JUST DON'T it's absolutely not worth it, it would've been better if I stayed on the streets than in this terrible place.
    3 people found this review helpful 👍

  • 1/5 chantal z. 4 years ago on Google • 1 review
    I dont advice anybody to go there. First of all they take money from your bank account when you arrived at the property they collect more money from you. Second of all the place is very dirty it really smells There is no kitchen The staff is very unfriendly I spend Just 4 hours there they took almost 2 000 Rubles from me that they are refusing to refund its Day Light robbery.

  • 5/5 Дмитрий �. 3 years ago on Google • 2 reviews
    Excellent location! And for service!!!

  • 5/5 Vladislav B. 3 years ago on Google • 2 reviews
    Wonderful


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