in search of Christmas lights and decorations, so i stopped by Lowe's to see what they had. I wasn't disappointed. 🎅🏼

We paid Lowe’s for a new washer and dryer AND to install BOTH of these items. The appointment was for between 12-4 pm. The day before we get a voicemail saying our time slot has been moved, without our consent, to 4-8pm. The time isn’t what I’m worried about but it plays into our experience with Levi the “technician” from Lowe’s Home Improvement (if that was even his name). Everything seems to be going fine, our old washer is removed and new one installed. Our old dryer is removed and then I get told that I “need to clean the dryer vent pipe in a timely manner or they won’t be able to install my dryer that we paid them to install.” He didn’t have the proper tools for the job and I didn’t either considering I paid Lowe’s to install it. I was being berated for 5 minutes about work we paid another company to do before I could even speak to say that. Levi acted as if I installed the old dryer myself and was very condescending. He kept using the excuse “it’s the last stop of the day” to not install the dryer because he was frustrated he couldn’t do it. He was rude to my mom and myself. This is the last time I ever step foot in a Lowe’s or buy anything from Lowe’s or have anything “installed” by Lowe’s. I’m still mad about the whole experience and it’s been 12 hours. Now I have to call around and pay someone else to do a job that Lowe’s WAS PAID to do. Edit 9/29/2023: Called Lowe’s customer service the day after “install” on 9/28/2023 and the earliest they would have been able to come would have been 9/29/2023. That’s unacceptable so I called the “Dryer Vent Wizard.” They were able to install my dryer in less than 20 minutes when Lowe’s was too lazy. They also showed me where Lowe’s failed to install a clamp around the power supply that would have resulted in it failing to work over time. Overall very unsatisfied with Lowe’s.

Horrible customer service and zero accountability. Apparently this company supports the laziness and lack of concern in their employees by not holding them accountable for the accuracy of how things are price marked. The management does not care about customers or how the store is run. I have been a loyal customer to this store for over 10 years, even after another past issue. I will no longer set foot in this store. I will take my business to Home Depot across the street. Perhaps they will appreciate my money more than Lowe's does

This review is specifically for Nicholas at checkout. I needed something specific, asked him where it was.. he was able to tell me without looking it up.. but double checked to make sure I wasn't "wandering in the desert". It was refreshing to have someone knowledgeable and happy to help.

Just left in disgust. I am a dumb woman I guess for asking floor person if a tile on display was suitable for shower walls. After the man sitting at the table got up and looked at the label on the shelf he replies " it says its for floors or walls right there!" Who are you having install it? You gotta have backer board! He did everything but roll his eyes. I replied I saw it was for walls but is it suitable for a shower? I wanted to make sure it was waterproof. Dont worry I left and went across the street to Home Depot. Don't need garbage like that

I’ve always defended Lowe’s but today I went in with my two kids to get some pavers and plants for a project. The cashier at checkout treated me absolutely terribly because I asked/suggested that maybe someone could help me load since I have 500lbs of stuff, a 9 month old in a carrier and a 5 year old with me. She basically told me no and acted like I was insane. And this was after she rang up the wrong paver three times because she was rushing me out. I tried explaining to her the reason I picked what I picked and had a picture of the tag and she just kept telling me “oh they’re probably just in the wrong spot.” Will be doing everything in power to support local businesses rather than Lowe’s from here on out. Sad day when a mom can’t even get a little help to her car without a paid employee giving her attitude.

Normally this store is great, I chose Lowe’s over HD all day long but every time I have an order for pickup that has anything large wood, stone ect. It never gets picked and I end up having to go and get it myself. I even called ahead and they said give us an hour. Come to find out someone started picking my order got to the point of the stone and left my order. And I got lied to and told it was never started. Starting to think HD might be better or just using Ace.

Good location! Has just about anything you could ever need for any type of home improvement! We prefer Lowe’s over The Home Depot. You can expect friendly customer service! One downside is leaving the parking lot. There is only one exit, and it is a very short two-lane exit that leads to long lines and difficulty getting out on the weekends.