2/5 Sofia B. 2 years ago on Google
I
have
only
been
going
to
La
Bottega
since
2018,
however
my
most
recent
visit
in
the
Spring
of
2021
left
a
very
bad
taste
in
my
mouth.
While
I
try
my
best
to
be
understanding
that
it
is
still
a
pandemic,
and
businesses
are
struggling,
this
seemed
more
of
a
scheduling/service
issue
that
was
handled
very
poorly.
I
scheduled
an
appointment
at
2
o
clock
on
a
Saturday,
with
Christina-
the
woman
who
has
done
my
blowouts/trims
in
the
past.
As
I
was
about
to
leave
home
for
my
appointment,
a
receptionist
called
me
from
the
salon
to
inform
me
that
Christina's
previous
client
was
running
a
bit
overtime,
and
she
would
need
about
10-15
more
minutes.
I
said
not
a
problem,
especially
since
I
am
the
one
who
usually
is
running
late.
When
I
arrived
about
a
quarter
after
2,
I
got
my
hair
rinsed
per
usual
and
then
waited
for
Christina
to
start
the
haircut.
Fast
forward
to
when
she
was
about
to
blowout
my
hair,
she
told
me
I
would
need
my
hair
washed
AGAIN
because
it
was
not
rinsed
out
properly
and
there
was
too
much
residue
to
give
it
a
proper
blowout.
Frustrated,
I
agreed,
because
I
knew
it
was
only
because
she
wanted
me
to
get
my
money's
worth.
Still,
I
was
annoyed
that
it
resulted
in
this
(an
improper
rinse)
in
the
first
place.
After
wash
#2,
Christina
proceeded
the
blowout
once
again,
only
to
be
interrupted
by
the
receptionist
saying
her
next
client
was
there
for
her
3pm
(?)
appointment.
As
I
have
mentioned,
I
have
been
here
quite
a
few
times,
and
having
long
thick
hair
they
usually
allot
~90
minutes
for
my
sessions.
I
heard
Christina
mention
to
the
woman
that
she
hadn't
even
finished
my
trim
yet,
and
would
probably
need
20
minutes
minimum.
Sound
familiar?
I
knew
it
wasn't
the
girl's
fault
who
had
the
3
o
clock
appointment.
And
if
I
was
her,
I
wouldn't
want
to
wait
either.
But
if
my
appointment
didn't
begin
until
2:15,
why
not
at
least
notify
this
woman
that
they
were
running
behind
and
see
about
rescheduling
to
a
different
time?
I
have
been
very
satisfied
each
time
I
have
gone
to
Christina,
which
is
why
it
made
me
almost
furious
when
she
told
me
a
different
stylist
would
be
finishing
my
trim/blowout
and
that
I
was
in
"good
hands"
...Seriously?
If
I
was
late
for
my
appointment
and
the
next
client
was
waiting
for
their
slot,
I
would
be
a
bit
more
understanding.
However
I
was
TOLD
to
come
at
a
later
time,
kindly
agreed,
had
to
rewash
my
hair
due
to
no
fault
of
my
own,
only
to
have
my
session
cut
short
(no
pun
intended)
because
the
salon
over
booked
themselves?
I'm
sorry
but
that's
just
not
right.
Maybe
it
was
just
a
very
busy
day,
or
an
off
day,
but
it
seemed
like
it
was
one
thing
after
the
other
and
months
later
it
still
makes
me
very
upset
to
think
about,
especially
after
3
years
of
very
pleasant
experiences.
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