The appointment was on time. I didn't have to wait at all before being called in. The front desk lady was very kind and helpful. The nurse was professional. Explained things to me before she did it. The PA was excellent. Listened to my complaint about why I had to visit the center. She was NEVER in a hurry. I felt well taken care of. I told my daughter how fast everything went and how nice and professional the employees were as she was driving home. Her answer? That's why I brought you to this particular location. People say positive things about them.

My experience here was great! I got in quickly and Rona at the front desk went above and beyond to help me get my insurance through since I didn’t have my card available at the time. Giancarlo was so kind and made me feel super comfortable with everything going on. Great experience all around.

Can’t do a simple ear wax removal, made my 88 year old client bleed and damaged her ear drum.. we ended up going to the ER where they told us never to come back here! Did more damage then good.. The blond women working here couldn’t answer the questions/concerns my client was asking, she seemed annoyed we were asking questions. Saying she had 40+ year of experience.. but couldn’t do this. My client verbalized her pain and this women didn’t care.. she also left my client with ear wax and water all over her hair and clothes.. didn’t bother to clean her up .Please never come here for your own good. Not a welcoming place, no care for their patients.. so disappointed in this place.

Not a good experience. Beware. Went in and the one taking my vitals slightly kicked my injured foot. When all done with my apt. Was given a perscription for a few pain pills. Took to the pharmacy, and was contacted next morning that it was missing a code so couldn-t be filled. I called legacy, as did the pharmacist a number of times to correct this with no luck. Finally they said the doctor would have to see me again to give me that persription after 3 or 4 days. They said (he) will I was not seen by a man but a woman. They have no clue.

Horrible experience: - for COVID test before surgery, doctor came and told me unfortunately you are COVID positive to discover afterwards that she is joking - another time came with my 6yo for stitches, and the front desk told me they do not do stitching for kids after I came all the way since their website does not represent what they cover accurately - last time, I came for X-ray since they had on their website as limited availability to discover for my surprise that limited availability means Not Available!!! Again with the lack of accurate description!! Conclusion, I will do my best to avoid this urgent care in the future for me and for my family

PA Micah was excellent , a good listener, history of present illness appropriate , thorough and professional. Appreciated a Pertinent physical examination; he did not over test or over prescribe. He was reassuring with a good bedside manner. I’ve been an RN for 48 years and have seen the spectrum of providers . MA efficient, professional Environment clean, good parking , next to New Seasons .

I tripped and fell pretty badly. I was very grateful they were open on Sunday - Google thought that Zoom was open but it was closed. The medical staff were concerned, empathetic and thorough. I felt well taken care of in that regard. When I arrived I was in shock, bleeding from both nostrils and also the significant road rash on my nose. I got my phone number wrong when giving it to the receptionist. I told her I was nauseous and needed restroom immediately. She waived me toward the back in a nonchalant manner. All do these symptoms can be signs of significant concussion. The receptionist literally could not have been less interested or concerned. It took about 20 mins to get me registered - in no small part due to my shock and confusion. She didn’t even offer an ice pack until that process was complete and she knew I had insurance. And So I have very mixed feelings about my visit and care here. I guess the medical exam and treatment should be the most significant part of the experience, but that total lack of interest or concern was unnerving to me.

Long wait, but knew it's a busy time after Thanksgiving weekend. Best staff, had tests done once a room opened. Theresa is best RN ever, did exam and diagnosed all issues and prescribed meds. Definitely use them again.

The staff is AWESOME!! My office manager Jody is always on top of helping in anyway especially any problems with the pharmacy. The care navigation teams are super about getting you the right resources right when you ask for them. The doctors are all very understanding and really there to help you and support you. The counselors are also very very supportive and are super caring. All around EVERYONE really cares and really wants to see people succeed. From the time I made the phone call to get help I felt really cared for, supported, and not judged at all by anyone.

It was very convenient. Easy to book an appointment on line, I got right in at my appointment time. Everyone was friendly and professional. Unlike my regular doctor, GoHealth is open on weekends. I paid the normal copay on my non-Legacy insurance as I would have at a "covered" urgent care location. The record of my visit was available to my physician the next business day. I don't know what could have been better.

#10 Thanks for your quick treatment response to my need. All of you were courteous, professional and caring. You are the best! I walked in without an appointment, and you worked me in immediately because you said someone who had an appointment was going to be late. You assessed my problem quickly and efficiently and prescribed a medication that would eliminate it. You called the medication in to my pharmacy, and I was able to pick it up when I arrived there. The medication began to give me relief from my symptoms very quickly and I continued to take it as prescribed. Again, I want to thank you for your compassion and great service to someone in need.

Easy to make appt, on time, very fast, efficient and thorough. Test results for strep came back fast and I had a scrip sent to my pharmacy immediately. Very pleased.

The full experience was wonderful. I called and needed to be seen the same day. The lady on the phone was understanding and helpful. She set up an appointment and expectations. The full staff on-site was friendly and I felt like they heard my needs and listened to all of my concerns. I was in and out quickly with everything I needed. I could not be more impressed.

My partner went in for a deep cut he got at work. His doctor Teresa, was very kind and pleasant. She stitched him up quickly and we both really enjoyed her. This office was a little out of our way, but we definitely will be coming back to this location if need be. They were able to get us in really quick.

My daughter was very ill and left to sit in an exam room waiting to be seen for over an hour. No one bothered to check in with her and explain the delay. Interestingly, the clinic did not appear to be very busy and when she finally gave up waiting and exited the exam room, she encountered staff and visitors chatting socially in the reception area. No one apologized for the delay. Since it was after noon, it was impossible to get into a provider at another clinic the same day.

They got me in without an appointment. Friendly , caring and knowledgeable staff. I felt well taken care of!

They were booked yet they still made time for me and got me taken care of super fast. They were friendly and professional and I couldn't have asked for better service. I'll definitely be back!

Online it said “next available walk in 15 minutes” and was counting down (along with “walk ins welcome on the building) I walked in to try and get seen and the receptionist turned me away. I just had gotten in a car accident and wanted to get looked at for some of the pain I was having but had no luck. The receptionist was rude and said that the count down on their website wasn’t true… why have it on your website then?

Legacy GoCare in Lake Oswego proved to have the same quality of care as any hospital ER. The PA, Lyndsey, was every bit if not more conscientious as any ER physician. She took the time to figure things out and gave me the referral that I needed. Far less stressful than an ER. I would give it 5 stars if they had been able to do blood work.

I just received a bill of $414 for a visit in November. My shoulder was troubling me. The recommendation was take Tramadol left over from a recent root canal. The dentist was hesitant to prescribe Tramadol, because it's an opioid. I spent roughly ten minutes in the exam room. Staff and the nurse practitioner were kind and friendly, but this visit was costly and accomplished nothing.

I'm a Zoom Care gal. Always have been, always will be. Unfortunately, the Zoom Care near our home was not open and we needed an alternative. Hence, our visit here. The clinic was not well run. The music was too loud, the receptionist was too loud, the MA who swabbed my daughter's throat didn't use a swab that could be cultured so hence had to swab her throat a second time when that could've been avoided. My daughter has a horrible gag reflux and there was little compassion or kindness shown. The wait times throughout the whole process were extensive whereas in Zoom Care it is very smooth and well run with the utmost professionalism. I would avoid going here again.

When the appointment was made for me the person forgot to let me know there would be a $35 co-pay, which I wasn't prepared for. The lady at the front desk informed me and she was able to work it out so I got the Covid Testing for surgery. There were 3 staff members I interacted with and everyone was very efficient and made me feel comfortable. Thank you.

The staff was relaxed and explained what was going to happen in detail. The staff seemed to enjoy working there which added to my confidence.

I appreciated the courtesy and professionalism of the doctor who treated me. I was also glad that I got checked in right away when I walked in.

Excellent staff and experience from the minute I wheeled my father in to the minute we left. Front desk, nurse / screening and PA all did an outstanding job.

Excellent provider and staff! Very thorough and was able to get referrals for a GB Sono (which I got the next morning at Good Sam) as well as a surgical referral the next day. Blood work, UA, EKG done in a timely manner. I felt the provider and staff members were all working well as team. They were very busy, but kept me well informed and things moving along. I can highly recommend this urgent care clinic.

I had a very disappointing experience today at this clinic. I normally look at the web page to see what services are available before booking my appointment. So I arrived and the nurse overhead my check in and said that the clinic has limited ability. Which I already knew. And the nurse continue to say that I would be best care for at ER. without knowing the reason I'm there assuming the worse focusing on the limitations of the clinic. I explained that I was already ware of it. Yet he continue and persisted with the clinic limitations. So during the CNA check my mom's oxygen level was at 93 which is very normal especially for someone with COPD. The CNA said we may not be able to see you here. Again focusing on limitations not at the patient and what is normal for a particularpatient. All the patients need to have the oxygen level at 95..... so if you have any need to go there I wouldn't. Services at that location is only for something very light like a cold or flue shot. Don't waste your time there.

To be seen fairly quickly by a provider who listens to the patient. Can't ask for more than that these days. Have had diverticulitis a couple of times before and was pretty certain that I was dealing with it again. Provider agreed with me and got me going on some augmentin right away. Three days out and I am feeling much better today. Thanks folks, Wes