1/5 Melody B. 1 year ago on Google
When
my
mother
was
first
admitted,
I
was
thinking
what
a
great
place
this
is.
However,
my
opinion
CHANGED
DRAMATICALLY
over
the
course
of
her
stay
(even
though
it
was
only
for
6.5
days).
-
With
the
exception
of
two
of
the
aides
and
one
of
the
nurses,
the
level
of
care
was
unsatisfactory.
If
I
hadn't
been
there
from
9am
to
8pm
(or
whenever
they
threw
me
out),
my
mom
would
have
sat
in
a
dirty
diaper
for
hours
and
hours
on
end.
Even
after
I
requested
that
they
change
her,
the
usual
response
was
"Okay,
I
will
tell
X
to
do
it".
Of
course,
"X"
never
came.
Also,
they
were
asked
to
shift
my
mom's
position
every
few
hours...that
never
happened
either.
There
were
many
other
simple
requests
such
as
"please
put
in
mom's
hearing
aid
and
dentures
in
the
morning"
that
were
ignored
most
of
the
time.
-
The
doctor
didn't
come
to
see
my
mother
until
her
fifth
day
there
-
this
is
unacceptable.
(Some
kind
of
a
Nurse
Practioner
saw
her
-
but
sorry,
that's
not
a
doctor.}
The
doctor
never
followed
up
with
me,
even
after
repeated
requests.
-
Also,
they
did
not
not
do
bloodwork
until
her
fourth
day
there
and
they
had
no
plans
to
follow-up
at
some
point
with
another
set
of
bloodwork.
They
started
giving
my
mom
Procrit
(for
low
hemoglobin),
but
they
didn't
follow-up
to
discuss
it
being
given
to
her
going
forward.
They
also
said
that
she
might
have
pneumonia,
but
did
nothing
to
confirm
or
treat
it.
Getting
information
from
anyone
was
next
to
impossible.
-
The
dietician
never
once
came
to
see
my
mom
or
to
speak
with
me
(even
though
I
left
many,
many
messages
both
on
the
phone
and
with
the
staff).
They
were
giving
my
mother
food
that
she
would
NEVER
eat
-
some
of
it
due
to
religious
beliefs.
-
The
rooms
(double
occupancy)
are
small
and
dreary.
They
definitely
need
to
to
upgraded
and
brought
up
to
modern
standards.
(They
were
kept
relatively
clean
though.)
-
I've
left
numerous
messages
with
administration,
head
of
nursing,
and
others
who
are
"in
charge"
at
this
facility.
I'm
still
waiting
to
see
if
anyone
gets
back
to
me.
Believe
me,
I
will
be
contacting
Genesis
about
this
poorly
run
facility.
-
The
ONLY
bright
of
the
stay
was
the
caring
and
wonderful
staff
of
the
Rehabilitation
Department
and
also
the
staff
in
the
Social
Services
Department.
They
were
all
very
knowledgeable,
helpful,
kind
and
dedicated.
(They
are
the
only
reason
that
I'm
not
giving
this
place
0
stars.)
