A fabulous place to visit in every way! Food at the restaurant is such good quality, the pool and other facilities are family friendly and the hotel accommodation is really great. Staff are super friendly and prices are very reasonable for the standard you are getting. There is also a gym and beauty therapy facilities including hair salon and massage facilities. Definitely recommended for a day visit or longer whether for business or leisure.

Food was good. Staff were friendly, welcoming and helpful. Rooms were comfortable. No complaints, although I found it a little overpriced.

Disappointing food, corridor music can be heard in the rooms at night. Rooms are lovely and spotlessly clean but the lighting is flat overhead so it feels clinical - needs lamps and a switch by the bed. Staff are all great.

The staffs at this hotel are excellent in terms of respect, politeness, behavior and very cheerful.

The place has great food, good hospitality

For kabwe it's very good. Clean rooms, hot water, good water pressure, beds are decent and comfortable.

Liked the fact they have vegetarian food options like vegan sausage.

Great rooms and great pool, the food can improved mostly the conference pack.

The place was cozy, with friendly staff. The aircons were not working too well. The food & drinks were fine. Generally the ambience was great

Very good atmosphere and the service is very good. Told recently graded to four star hotel

Very beautiful place, I love the inside car park and drive through to the reception. Place to be. Very beautiful.

The hotel is placed at a location where it's difficult to expand as it's closely surrounded by residential houses making it compacted. This makes it difficult, e.g. to take a meaningful walk around the hotel. Otherwise, it's a wonderful place to book when you are in Kabwe town.

Location is not the best for easy access. Service was poor it was almost like we were by the way customers and we were neglected waiting for food for a really long time. Also we could hear kitchen staff screaming at each other or something Please improve on your service

Today was the perfect day for the urban bliss experience! I ordered a passion fruit mocktail, which tasted amazing until the very last drop. It did not lose its sweetness even after the ice melted (I've had mocktails that did lose their sweetness, and as a sweet tooth I did not appreciate that) For dinner I had a mixed vegetable curry with rice, which also tasted divine. I also had a taste of the chips and they were crunchy and crispy on the outside but soft on the inside. Will definitely go back again soon to try other items on their menu. Easy 5 stars.

The place is absolutely stunning! From the decor to the ambiance, to the service and the food. They have a spa, a gym and a pool that are accessible to their guests, and their rooms are just gorgeous. The only thing I’m a bit not happy with is the extravagant prices for meals and services like laundry. I’d advise you order take out and carry your own iron cause these services will cost you an arm and a leg. Otherwise it’s a very posh place you’ll definitely enjoy. A jewel in the town of Kabwe.

Clean hotel, spacious rooms, sort of stands out in the area, I really liked how it looked. Shower was buggered and the water came out funny, a couple of us (around 4) ordered a medium steak and got an almost burnt one although I managed to return mine and get an almost well done one but better than the 1st I got. When we had to pay since we were a large group at 7am, had to pay one by one since there was only one cashier which was another disappointment You have to pay for a cooked breakfast which was disappointing.

I have not been there in person , so I am In no proper position to say much about the place but I still cant leave the stars empty . So there for I say it's a okay place 😉.

The place is good and there is need to improve the services to match what is being charged.

Beautiful place nice service easily accessible

Beautiful place, clean spacious rooms, polite and respectful staff and delicious menus. The place is easily accessible. It is Urban Bliss Hotel.

Workers should not hold back the food and drinks paid for by the client after the function eg Wedding Function. Give package to the guests if food remains During wedding function, provide a variety of foods to enhance customer choice.

The service is generally good. Appearance very executive. Nice food and excellent setup. It is not very far from town centre. It has a natural effect of water fountains and vegetation

Beautiful place! It's a bit out of town, but offers very comfortable space in a contemporary urban design. The driveway and parking near the reception feels tight and odd, but overall this place is great!

Clean, reliable, super friendly staff. Good spot. Negatives: bad wifi, no phones in the rooms so you have to go down to the reception if you need anything, takes too long to get food - my colleagues waited for not than an hour for a hot breakfast plate. Anyway, it's the best hotel in Kabwe, I think.

Over priced, not clean. Low grade slow breakfast many small issues. Clearly designed to be to be something else but 110$ a night hotel in Kabwe. Avoid.

It was awesome experience. Planning of going back for a meal with family

Nice quiet environment... refreshing water body and serene surroundings. Good for a getaway in a town... the food is nice but it isn't the best...

It's a Beautiful place with a unique outlook Compared to other hotels, its definitely a must go to place for a good time

One of the best places I stayed in. Roomy and very clean environment plus great customer relations. The staff are attentive and receptive.

Its a wonderful place, they have a nice pool, not so big though. Nice conference rooms wifi and great customer service

We had a wonderful stay, my husband was attending a conference there for the weekend. Great facilities, delicious food and incredibly friendly and professional staff.