Worst experience, outrageous service , told me to come today for the bags , and walked 30 mins to store , however, sales lady told nothing available for me. False info given to waste time, unprofessional.

Staff are having bad attitude plus if they are assisting you and someone else comes to them they will simply ignore you and go to the other client.

It is a very small Hermès store and they have a very limited stock. Not even oran sandals. No bags… don’t expect to get lucky here. And the sales associates were not that friendly either… Disappointing

Worst customer service ever We just walked out from the boutique, the staff was very very rude and racist and she treated us like trash bcz we are Arabs, we were about to show her a picture of a bag and immediately she said no and walked away, and she was checking us out bcz we r wearing slippers We are from Dubai and we are a customers of Hermès, this staff is a bad effect on Hermès and it’s brand image We are a business owners and the first thing that we teach to our staff is treating the customer as a guest and not judging the ppl by their looks, and the funny part of this bad experience is the security guy was so nice and most welcoming

The staff looks like they don't want us to spend money there. The girl is on her phone. They are not interested at all 🤷‍♀️

Fantastic experience. The staff is amazing and very professional

No Greeting. Very cold service. Not so many products available.

(Translated by Google) Spectacular professional store staff moderate prices (Original) Personale professionale negozio spettacolare prezzi modici

People were a bit snotty. Did not like the asistance I recieved. They were careless to sell or not.

Very professional and friendly staff. Didn't find the right size bracelet but opted for the second choice with the help from multiple staff members. Felt accommodated and cared for. Overall fantastic experience.

It was nice to be there! the one who treated us was really kind and had a great experience. However the other seller (don’t know her name though..) was little bit rude that’s why I give 4-star-rating here.

Extremely bad assistance. Better to buy using website.

(Translated by Google) Nice .. To visit (Original) Bello.. Da visitare

(Translated by Google) The worst experience in a Hermès store! If I could put zero I would have put it gladly. First of all I confirm what was said in the previous comments, icy welcome .. then after a few minutes when there were only 2 other customers in the shop at that time a man ended up by us ask if we need help, I explain my research to him and luckily the pair of shoes I was looking for was available, at no time was I offered to sit down or if I wanted even a glass of 'water. So I ended up trying on my pair of standing shoes while holding on to my husband's shoulder .... For some reason I find that my usual size does not fit, I have a doubt and I therefore ask advice to the seller and who simply replied "well if you usually take 37, you need 37" (euuuuh ooook you could also have looked at my foot, tell me that due to the heat the foot swells , well just do your job and advise me, accompany me in my purchase and not just hand me a box). My husband is so shocked at the lack of attention that he doesn't even want me to buy the pair from this shop but I end up picking them up anyway (but it's the first time that I haven't taken any pleasure in buy something from Hermès) and what I found strange at the time of payment at no time was I asked if I was registered with them ... in short if you want to treat yourself, have a good time do not stop in this shop, the luxury brands around will receive you much better !!!!!! (Original) La pire expérience dans une boutique Hermès ! Si je pouvais mettre zéro je l'aurai mis volontiers. Tout d'abord je confirme ce qui a été dit dans les commentaires précédents, accueil glacial.. ensuite au bout de quelques minutes alors qu'il n'y avait que 2 autres clients dans la boutique à ce moment là un homme fini par nous demander si on a besoin d'aide, je lui explique ma recherche et par chance la paire de chaussure cherchée était disponible, à aucun moment on ne m'a proposé de m'assoir ou si je désirai ne serait ce qu'un verre d'eau. Je finis donc par essayer ma paire de chaussure debout en me tenant à l'épaule de mon mari.... Pour je ne sais quelle raison je trouve que ma taille habituelle ne va pas, j'ai un doute et je demande donc conseil au vendeur et qui me répond tout simplement "bah si vous prenez du 37 d'habitude c'est du 37 qu'il vous faut" (euuuuh ooook vous auriez aussi pu regarder mon pied, me dire que dû à la chaleur le pied gonfle, enfin juste faire votre travail et me conseiller, m'accompagner dans mon achat et pas juste me tendre une boite). Mon mari est tellement choqué du manque d'attention qu'il ne veut même pas que j'achète la paire dans cette boutique mais je finis quand même par la prendre (mais c'est bien la première fois que je ne prends aucun plaisir à acheter quelque chose chez Hermès) et ce que j'ai trouvé bizarre au moment du règlement à aucun moment on ne m'a demandé si j'étais enregistré chez eux .... bref si vous voulez vous faire plaisir, passer un agréable moment ne vous arrêtez pas dans cette boutique, les enseignes de luxe autour vous recevrons nettement mieux !!!!!!

My SA was fantastic helping me get exactly what I wanted!

Cool

Great service

Don’t come as visitors you will get nothing

I will come tomorrow please help sos

Very bad experience We all the way to come to the store and the sales can’t stop asking her manager to help which made us very unpleasant!!!!!! Worst experience ever!!!!

bad service. The waitress don’t care you, pretending help you check the stock actually they just don’t want to sell you any.