4/5 Sean C. 1 year ago on Google
Overall
Castle
Leslie
is
a
stunning
location.
The
room
is
gorgeous
with
a
really
comfortable
bed
and
decent
facilities.
We
visited
for
our
1st
year
anniversary.
Regarding
service
it’s
very
hit
and
miss.
The
receptionist
on
check-in
and
the
bar
staff
were
fine,
but
what
you’d
expect
in
a
standard
city
hotel,
not
a
“Luxury
Castle”.
Assigned
dinner
and
breakfast
is
strange
at
best.
We
asked
for
an
earlier
breakfast
slot
as
we
had
booked
the
spa
the
following
day
for
10am
and
we
were
met
with
‘oh
that’s
full,
but
they
might
be
able
to
fit
you
in,
otherwise
you
can
have
it
delivered
to
your
room’.
When
we
went
for
breakfast
the
following
morning
there
was
only
4
tables,
of
the
maybe
25
tables,
filled.
Breakfast
staff
were
lovely,
so
were
the
spa
staff.
Overall
I’d
describe
the
location
as
5*,
but
the
food
and
service
levels
as
mediocre
at
best.
Would
probably
work
well
for
a
wedding,
but
as
a
couples
break
spend
your
money
elsewhere.