3/5 Puneet V. 5 months ago on Google • 6 reviews
It's
all
about
how
positively
this
property
takes
the
feedback.
First
of
all
I
would
talk
about
the
positive
point
then
for
the
opportunity
areas.
Positive
-
The
complete
staff
is
humble
and
professional
(except
restaurant).
Lobby
and
outer
premises
of
the
property
is
well
maintained.
Also,
I
must
mention
that
I
got
one
level
complimentary
room
upgrade
to
deluxe
room
(I
was
looking
to
book
the
same
category
but
it
was
sold
out
on
all
web
portals
however
front
desk
staff
offered
that
to
me
on
complimentary
basis)
Opportunity
Area
-
Rooms
need
refurbishment/renovation.
Mini
bar
is
empty.
Restaurant
staff
is
absolutely
trying
hard
to
be
the
best
but
need
a
lot
of
improvement
(its
completely
based
on
my
experience,
as
I
am
writing
this
review
today
from
my
room
no.
209
in
the
property
and
just
half
an
hour
back
my
5
year
old
son
found
blood
in
a
raw/under
cooked
mutton
piece).
No
complaints
about
it
because
my
son
did
not
have
that
piece
and
also
chef
came
to
our
table
to
apologize
but
our
experience
was
spoiled
and
we
are
afraid
of
having
non-veg
cuisine
now
in
the
property.
Its
completely
hotel
management's
decision,
if
they
would
like
to
work
upon
the
feedback
and
a
suggestion
to
viewers
of
this
review.
You
can
surely
stay
at
the
property
to
enjoy
the
hospitality
of
staff
but
restaurant
must
be
avoided.
Regards,