2/5 vipul s. 1 year ago on Google
Bad:
1.
This
is
not
good
for
small
kids(age
less
than
1yr.)
and
for
sr.
citizens.
2.
Rooms
are
very-2
far
from
the
lunch/dinner
area,
it
took
20
min
by
walk
on
one
side
(40min
to
and
fro),
so
many
stairs
and
steep
roads
for
walking,
you
may
feel
fatigued
instead
of
relaxing
with
small
kids,
so
please
avoid
with
small
kids.
3.
We
have
2
families
and
both
have
small
kids
(age
6
months),
it
was
very
terrible
to
walk
so
much
every
day
with
kids
for
breakfast
and
dinner.
4.
We
have
informed
to
Reception
area
to
provide
the
rooms
as
we
have
kids
very-2
small,
and
the
lady
at
reception
had
ignored
our
concern,
they
had
the
immature
staff
at
the
reception.
5.
We
ordered
the
dental
kit
in
the
morning
and
received
it
in
the
evening
once
we
come
back
from
our
one
day
tour,
the
room
service
team
is
lazy
actually.
6.
The
major
problem
for
the
CM
Kandaghat,
there
is
no
one
leading
person
with
whom
we
can
track
the
customer
problems.
7.
Need
to
improve
on
the
Reception
staff,
it
should
be
more
mature
in
understanding
the
customer
need.
I
had
asked
to
drop
at
room
in
the
night
by
car
service,
it
took
20
min
to
wait
for
e-car
and
finally
no
response,
finally
we
went
to
a
room
by
walk
at
night
with
the
kids.
Looks
like
we
have
done
a
mistake
to
pick
this
hotel,
which
did
not
have
any
concern
about
customer
pain.
8.
We
have
ordered
the
milk
powders
with
multiple
reminders.
Some
memorable
moments
as
also
there.
1.
Very
-2
Good:
The
Play
area
of
the
Club
Mahindra
Kandaghat
was
excellent
and
the
complete
play
zone
team,
Miss.
Kusum
did
great
good
and
the
whole
staff
at
the
play
zone
2.
Couple
Photo
zone:
This
was
fantastic
work
done,
provided
one
pic
to
us.
3.
Anniversary:
They
have
provided
the
cake
as
a
surprise
to
us.
thanks
to
the
team
who
take
care
of
these
areas.