Still the worst stay after more than 50 hotel stays. Stayed there 9/26 - I requested to extend my stay but Carla Ortiz and David Reeves were not concerned about my safety, or showed any concerns that I had to check out while a hurricane warning was in full effect. They practically evicted a paying customer with no remorse, i told them there was a hurricane outside and I was just waiting to have a solution, but it was like talking to deaf ears. I made a last minute reservation at the Epicurean hotel few miles away, but the time I arrived and checked into my room, the team there somehow magically managed to have a champagne bottle already int he room in an ice silver bucket. Both reservations were made using same reservation code and app. I spied a little more for the Epicurean but I felt the stay deserved every single penny and some more. I would actually have paid more if they asked, that’s how good the service was at the hotel. This hotel deserve -3 stars if possible from a customer service. The only employee there that actually deserves any praise is Nasser, he’s too good for this location. He needs to be moved and promoted to a higher level hotel. I am afraid his superiors would have too much influence on his attitude and may cause him to become less friendly and customer oriented

The bathroom was dirty. Shampoo spilled on the shower floor. Room had a horrible smell like a foot odor.. Two reps at the front desk refused to assist us with the gate to the pool that was broken. At the checkout time, the manager refused to hear my concerns. Not a clean hotel

Excellent location and rooms were spacious and nice. Shower was very good. Staff was friendly. Easy 5 minute drive to the Tampa airport.

Maybe I will get a response by leaving a review. Recently, we stayed at the hotel and left a JBL speaker in the room. When we arrived home on Sunday, August 6th and unpacked, we realized that we did not have our JBL speaker, we immediately called the hotel – around 5:30pm and let them know we left the speaker sitting on the lamp. They mentioned that everyone left for the day and someone would call us back on Monday. Monday, August 7th – no one called. Tuesday, August 8th – Called the hotel at 4:30pm and was told no one found the speaker; however, everyone left for the day and to call back the following day. We mentioned someone was supposed to call us but did not. Wednesday, August 9th – Called around 10am, was told no one found the speaker. Now… that speaker was 100% left in that room. There was no reason it was not found by housekeeping. Yes, our responsibility as we left it. However, the hotel’s responsibility was to find it – thus Lost & Found. When we were told, “nope, did not find it” I started thinking… that’s a too bad, so sad answer. It’s a $100 speaker that the hotel just washed their hands of without a care. So I called Marriott Titanium Elite telephone number and filed a claim. They said wait a week and we should hear a response. Wednesday, August 16th – no response, not even an email saying a claim was open or active, anything. Very odd. Saturday, August 19th – called Marriott Titanium to get information regarding the claim filed. They said they can’t do anything. Call/Email the hotel. Monday, August 21st - emailed the General Manager of the hotel as suggested by the Marriott Titanium. Thursday, August 22nd - resent email to GM of hotel plus posted this review. We take full responsibility for leaving the speaker. Shouldn’t the hotel take some reasonability for not collecting the item? We were calling to provide a credit card to ship it back to us. I used to work in the hospitality industry, this is not uncommon – to leave items. It is uncommon to not find an item when a guest says exactly where it is, especially five hours after leaving the room. I just think this has been handled as an "too bad, so sad" by the hotel and Marriott in general.

I stayed here for an event at Raymond James stadium. The surrounding area is very nice and walkable and it’s only 30 mins from the stadium on foot. The room isn’t going to blow you away but it’s clean, has a comfy bed and good pressure in the shower. The breakfast was also pretty good. Overall the price was fair and I would stay here again.

Fantastic hotel. Stayed here recently and had a very great experience. Checked in late as traveling from out of state. DJ the clerk was extremely helpful and made sure we had everything we needed. Room was clean and very spacious. Hotel was also just as clean. Staff was friendly. Location is extremely perfect and located to everything you could need if you stayed extended like we did. DJ was also very helpful in guiding us in extending our stay. Very professional young man. Adding this hotel to my list of places to stay whenever we return to Tampa to visit family that just moved there. Can’t recommend this hotel enough.

We love this hotel. The people are very nice and helpful with what you need. Beds are so comfortable and it's great for my back, plus we slept great. Rooms are nice and clean. Everywhere is quiet except for the lobby. They do have a pool there not sure if it's open we didn't go swimming while there. Hope to go back there if we ever get a chance too.

A fairly average hotel. Stayed here 4 nights. Bed comfortable and generally a clean room. Breakfast was basic and of low quality. Parking was free and easy. There is a small pool but I didn't use it.

I stayed here before and after my cruise around the Caribbean. Very clean and in a good location. There are shopping centres and places to eat within 10 mins of driving. The staff are very helpful and friendly. I'm disabled so they made sure I had a room on the ground floor near the lobby so I didn't have to go far. Their buffet breakfast was a real winner with a good choice of food to pick from, both hot and cold. Well worth staying here if you are in Tampa.

Excellent hotel and affordable. I stayed here with my husband and 9 year old son and we all really enjoyed it, even my picky husband. The room was clean, and the furniture and linens were all fresh and newer. The beds were very comfortable. We went swimming in the pool which is heated and it was amazing and super warm! The breakfast was convenient and made our mornings easy so we didn't have to deal with finding food. The location was perfect for visiting the area because it isn't too far from anything. We would definitely stay here again!

The service is very indifferent and unfriendly. The breakfast was low quality with eggs that literally tasted like they were plastic. The room is average. The bed was comfortable. The shower leaked - didn't turn off all the way. The cleaning crew had not been trained with common courtesy. They didn't appear to have a service elevator and so the cleaner didn't wait to take the next elevator with his cart, but instead got on the elevator first, knowing well that I had been waiting for the elevator. No manners! We would not stay here again.

I really enjoyed my stay at Fairfield Inn. Everything from the time I entered the building it was all great. All of it was well worth me booking my stay with them. Big room and a big bed clean and fresh and bright. Bathroom was way bigger than I thought it would be. So places give you a great room. But the bathroom are a after thought. Hugh walk in shower which I love. I will definitely staying with you guys my next visit anywhere.

This was a very run of the mill hotel. Nothing fantastic but a bed that was decent and soft pillows. Breakfast was very generic, and something that was middle of the road. I appreciated the staff kindness, approach to helping,

I’m a Marriott Gold member, this is the worse hotel stay I ever had in my 34 years of living. The south of the border have better service than this. As long as they have Cuella De Vil checking people in the hotel will not prosper. I will be contacting Marriott.

Great price Comfortable room Friendly staff Didn’t use the facilities but everything was clean and well maintained Lots of reasonable places to eat just a five minute walk from the hotel Perfect place if you need an overnight before or after flying from TPA

Booked this hotel checking the amenities and services they have on their website. Surprisingly they didn’t have a dry cleaning service. They explained that their vendor closed due to COVID and that’s understandable. They should have removed from the list a while ago but haven’t done. I suggested to update the site but they said it takes time so they don’t do it. Why…

Great service, comfort and location for weary travelers on late flights into Tampa and need a close, restful stay on their first night. Young man named Joe was our desk clerk. He was very polite and gracious. He was helpful and friendly. Thanks Joe!

Nice, clean hotel. Friendly staff. Website does not say that the airport shuttle only runs M-F 9-5 and that’s a huge factor when picking a hotel close to the airport. So be warned. Lyft and Uber are extremely unreliable. They also use the unsanitary bulk shampoo and body wash containers in the shower.

Room (king suite) was spacious. Housekeeping came once during our stay and only fixed the bed and replaced the towels—floors were very evidently not vacuumed and the trash was not emptied. The shower was poorly designed and water spread far into the rest of the bathroom every time we took a shower. There was something wrong with the temperature adjustment on the shower—it was either scalding hot or ice cold. My husband found”the trick” by our last morning—to turn on hot and then quickly lower it to just above “cold.” When I informed the front desk about the problem, I didn’t get an apology, just an “ok, thank you.” Breakfast was ok—not many choices. It was disappointing considering the cost of the hotel. Also, the elevator doors close too quickly! My friend had the door close into her on our second day. There are better hotels for this price range in this area.

I have zero complaints. The staff is amazing and the rooms were great. I think sometimes if someone doesn't travel a lot they have unreasonable expectations from a hotel. I like this place.

This particular Fairfield Inn is a bit on the “tired” side. Our room had wallpaper peeling off the wall and the bathroom rack that hold the towels was extremely rusty. The lady at the front desk was very indifferent to our stay.

From the moment we were greeted by Joe, i knew it was going to be a nice stay. This was our 3rd hotel this week and i must say, the best. The rooms were clean, the bathroom was spacious. Breakfast was ok, nothing extraordinary. But i did recover some sleep. The beds were very comfy. Definitely will come back.

They booked me a room directly next to some HVAC system for the whole building. It was extremely loud. I don’t know how it’s even legal to rent a room like that. Worst hotel experience I’ve ever had by a mile. Didn’t get a minute of sleep all night. Complete scam.

I really like this place. Location is outstanding. Check in was simple and quick. My room is pretty big with a lot of places to sit. The staff has a great sense of humor. I will definitely be back!!

While in the Tampa Area for a wedding, I spent several days/nights at this hotel. This facility was conveniently located, and had several restaurants within walking distance. The staff was gracious/helpful, and the building/rooms were well-maintained. If you are visiting the Tapa Area, I would highly recommend this hotel for your stay.

You get what you pay for with this hotel. Based on the good price, I'm giving 4 stars all around...better than "meh" but not a "wow". Staff would get a 5! We had an ac issue and they tried to fix it. Breakfast was good, place was clean, parking is a 5 too.

As a titanium member having sepnt a great deal on these hotels i would have expected better service the room I was given had a horrible smell it was not cleaned properly there was a water bottle on the floor one of the beds had dirt and hair the furniture also was dusty with hair as well I called down to have someone clean the room and then I went out came back at 5am and the room was not cleaned the lady at the front desk just said ok I will let housekeeping know for going forward. worst experience!!

I stayed there over the weekend and we kept finding bugs in our room. Like flying cockroaches. Yes, it was horrible. I was scared to go to sleep and every time i called the front desk or walked out there no one was there. It was ridiculous. I’ve never had this experience at a Marriott before. Horrible. I will never stay there again! The crazy thing is, the room appeared to be clean but I guess they need to contact a professional company and spray for bugs because that’s disgusting. Very disappointed with Marriott.

I liked everything about my stay here. The room was clean and well stocked. Excellent continental breakfast.

I have used this location a lot since 2017. The staff has turned over several times but I have found each tram to be courteous and attentive. The rooms are clean as are the general areas.

Staff is incredibly RUDE. Eye rolling, walking away while speaking, and generally unkind. They don't know their own policies and/or why they are policies. As a Gold/Platinum Bonvoy member I've never experienced such poor customer service and rudeness. I've also never left a bad review in over 400 Marriott and Marriott affiliated stays. TJ (desk clerk) and Shawn (the manager) need to attend a hospitality class and then learn more about the company they work for. Stay away from this hotel...it's also musty and dirty (I don't think sheets were changed on one of the beds - GROSS).

Clean and friendly. No issues with cleaning, bedding or towels. My room was fine. My deadbolt on thr door was malfunctioning. I reported which they had someone come to take a look. I think it solved the immediate issue but I still think it's not working properly. Overall I would stay here again, although others from out company said their room smelled of musty...mine did not.

Exceeded expectations as far as the room went. Apparently, you have to request your room to be made up at the time of check in...wasn't made aware of that until the day after when our room wasn't cleaned while we were gone. Pool was fine, breakfast was decent and check in/check out was easy.

Reserved two rooms through the hotel 3 weeks ago. Called to confirm that the rooms were connected, as promised, but they canceled my reservation. No email, no call, just canceled. I heard 3 different stories as to why: 1) they were overbooked and just canceled some- was later told this wasn't true 2) they had none of my info and couldn't contact me so they canceled it- was later confirmed this wasn't accurate 3) my credit card declined and they had no address, phone number or email address on file- was later told this was impossible because without those you can't make a reservation. I spoke with 3 different people, 2 were nice but unable to do anything but blame another unconnected department and one who accused me of lying that I had a confirmation email and didn't care that I offered to forward it to her. Book at this hotel at your own risk but I certainly wouldn't.

Hotel charged me $4.95 to use the wifi. When I called they said I had chosen the high speed which was not true. After doing more research they charged me twice $4.95 for high speed internet. When I called again the clerk said “it is what it is” Crooks for sure. Stay away.

Nice location... Ybor just 15 minutes away. Breakfast was nice, rooms were great, staff was super friendly. Definitely worth a repeat.

This newer hotel is a 5-minute drive from the airport. Downtown Tampa is around 15-20 minutes and the beaches about 20-25 minutes away. There are a few restaurants within walking distance and a large mall within a short drive or a longer walk. The staff was kind and even allowed an early check-in! The room was large with a separate seating area with a pullout couch but was not closed to the rest of the room. The room was very clean and bed was comfortable as were the linens. The bathroom was clean as well with a shower only. Other Amenities: - Free WIFI - Outdoor pool - Fitness Room - Laundry room - Pullout couch - Hot breakfast (Eggs, sausage, oatmeal and cereals) All amenities were open during my stay with no restrictions. The hotel encouraged social distancing and has an optional mask policy for fully vaccinated guests and required a mask for unvaccinated guests.

Hot breakfast is back, but if you're vegan options are few otherwise the breakfast is always great. Exercise room and pool ares are clean. Rooms are overall clean but a bit dated. Staff are wonderful and accommodating. Would stay again great for work travel and affordable.