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Frequently mentioned in reviews: rooms (9) stay (8) hotel (7) room (7) Multan (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hotel Serena p. 2 years ago on Google
    Excellent Room
    3 people found this review helpful 👍

  • 5/5 Zubair A. 1 year ago on Google
    I visited the hotel with my family, they have been cooperative and helpful.God bless them.
    2 people found this review helpful 👍

  • 1/5 Muhammad I. 1 year ago on Google
    The pics and the rooms are poles a part, if you are looking the pictures and than making your booking please think twice, staff is not trained even they have not enough staff to look after, if you ordering a breakfast it will be served at lunch time
    2 people found this review helpful 👍

  • 5/5 Saifullah 1 year ago on Google
    Good hotel and room service main location of Mulan Its a kind of best family Guest House in Multan Low rates best accommodation in Multan.
    2 people found this review helpful 👍

  • 4/5 Kamran G. 2 years ago on Google
    Very good and clean environment. Easily accessible and management is very nice.
    1 person found this review helpful 👍

  • 1/5 Manzar A. 1 year ago on Google
    Booked and when reached they asked double price with excuses that one u booked wasn't in order and the one alternative available is price 75% higher.
    1 person found this review helpful 👍

  • 5/5 Abid Ali S. 2 years ago on Google
    Nice and affordable place to choose. Staff is very cooperative. If you can compromise on small parking this is the good option in the middle of the city.
    1 person found this review helpful 👍

  • 4/5 Asim M. 2 years ago on Google
    Nice and clean place to stay. Staff was very co operative. No good facility of food. For short stay its highly recommended.
    1 person found this review helpful 👍

  • 1/5 Khurrum Z. 1 year ago on Google
    We people didn't understand the level of their Services. Actually they tried to minimize customers expense. Let see ! They started making breakfast at 8:00 am but unfortunately the highly trained chef didn't complete their order until 11:45am because they believed if the customer spent money on breakfast then he should skip the lunch and save money. If anyone wants adventure in multan then it must be recommended. Otherwise stay away.
    1 person found this review helpful 👍

  • 3/5 Yousuf K. 1 year ago on Google
    Very local type of rooms. Just ok to stay.

  • 1/5 Ali H. 9 months ago on Google
    Nothing went well here except it's location. Smell in rooms, dirty floors, garbage below the beds & side tables. Felt bad with my family here. Not recommended.

  • 5/5 Saif 1 year ago on Google
    Luxury hotel accommodation in Multan. Best Family friendly guest house or group accommodation in Multan

  • 1/5 Adeel R. 1 year ago on Google
    Not recommend. Unhygienic and dirty bed sheets and comforter. No heater in winter season.

  • 5/5 wasim a. 10 months ago on Google
    Really enjoy our stay highly recomended

  • 5/5 Muhammad Z. 5 months ago on Google
    I recently had the pleasure of staying at Serena Hotel Multan and thoroughly enjoyed my experience. The hotel's staff was exceptional, providing attentive and friendly service throughout my stay. The room was spacious, well-maintained, and had all the amenities I needed. The hotel's restaurants offered a wide range of delicious cuisines, and the breakfast buffet was particularly impressive. The hotel's location was convenient, making it easy to explore the city. Overall, I highly recommend Serena Hotel Multan for its excellent service, comfortable accommodations, and enjoyable dining options.

  • 2/5 Ahsan Ul Haq P. 8 months ago on Google
    Service was pathetic, overcharged 500 extra after the commitment on the phone. Washroom zero star.. Smelly rooms Ac was not working well, Colling stage was like it's on 30. Ac remote control was not available. 30 rupees chilled local water bottle priced at 200. Tea ☕ is like the worst of lifetime 😭 Parking was available only on the road . No security check or security person available.

  • 4/5 Aijaz Ali A. 2 years ago on Google
    Good service. Nominal rates

  • 5/5 Muhammad B. 1 year ago on Google
    Room's rent are less but conditions are not satisfactory. Services are okay. Parking is available

  • 2/5 Haseeb A. 1 year ago on Google
    This hotel is old property, and rooms need to be refurbished. ok for a night stay,

  • 2/5 Ahmad Amanullah K. 1 year ago on Google
    Think 100 times before you visit, very old fashioned property

  • 4/5 Mujahid H. 1 year ago on Google
    Hi, i am stay one night in Hotel Serena Palace Multan. i am happy for this hotel room, service & specially counter services. he is cheapest and easily affordable for all the people.

  • 3/5 Nabeel A. 1 year ago on Google
    Rooms are just okay if you wish to spend a night or two. The washroom was not up to the mark as the sanitary had stains on it and shower had water leakage. Fan was also not up to the mark. It was working slow and was very dirty. The air conditioner was working well. They asked for 4k per room but we negotiated for 3k per room for 02 rooms. However since we only had to spend the night; we did not look for other options. But these kind of rooms are not worth more than 2-2.5k imo. Thanks

  • 2/5 Ali Z. 2 years ago on Google
    Not good. The rooms are small and no proper basic things are available like sope, tawal etc.

  • 5/5 M Y. 1 year ago on Google
    Experience was very Gud Service 10/10 Rooms 10/10 Location 10/10 View 10/10 Management 10/10

  • 5/5 Ahmad A. 2 years ago on Google
    MAA SHAA ALLAH, it is very good, spacious rooms with all the facilities, specially everything is neat and clean. Highly recommended.

  • 1/5 HR ADVOCATES PAK HR Assocites . com . p. 1 year ago on Google
    They didn't keep their word better to find other

  • 1/5 Ahmed R. 2 years ago on Google
    Such a nonsense mis committed staff. I did a booking via booking.com and they refused to provide the room as mentioned on booking.com. Although the room was available and he was asking for additional money. Such a shameless management who are destroying hotel industry. Please avoid this hotel as max.


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