The Leela Mumbai - Resort Style Business Hotel image

The Leela Mumbai - Resort Style Business Hotel

Hotel

Sophisticated hotel with stylish restaurants & bars, plus an outdoor pool & a high-end spa. People often mention hotel, staff, stay, Leela, Mumbai, room, good, service, comfortable, experience,


Address

Sahar Airport Road, Andheri - Kurla Rd, near Mumbai International Airport, Greater Indra Nagar, Andheri East, Mumbai, Maharashtra 400059, India

Website

www.theleela.com

Contact

+91 22 6691 1234

Rating on Google Maps

4.50 (18.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (73) staff (58) stay (56) Leela (48) Mumbai (47) room (40) good (40) service (37) comfortable (26) experience (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ajinkya v. 1 year ago on Google
    The Leela my overall experience in terms of stay, food, cleanliness, amenities, room size,staff. Everything was top notch. Truly worth visiting. interior is beautifully good collection of drink This was one of the best experiences with a luxury properties. The staff was very polite & sweet. The service was little slow but the food was amazing! they made the stay memorable.silent place in Mumbai.
    6 people found this review helpful πŸ‘

  • 5/5 Dev S. 1 year ago on Google
    From the moment you step into the lobby of the Leela Mumbai, you are greeted with a sense of opulence and grandeur. The lobby is spacious and elegantly decorated with chandeliers, marble floors, and high ceilings. The staff is incredibly welcoming, and the check-in process is seamless and efficient. The rooms at the Leela Mumbai are spacious, well-appointed, and beautifully designed with plush furnishings, elegant decor, and all the modern amenities you would expect from a 5-star hotel. The beds are comfortable, the bathrooms are spacious and well-stocked with high-quality toiletries, and the in-room dining service is prompt and efficient. The hotel has an impressive array of dining options, from the Indian restaurant Jamavar to the Italian restaurant Six Degrees. The food is exquisite, with a wide variety of options to choose from, and the service is impeccable. The hotel also has a lovely poolside bar and a charming tea lounge, perfect for relaxing after a long day of meetings or sightseeing. The Leela Mumbai is a great place to host meetings and events, with state-of-the-art facilities and attentive staff to ensure that everything runs smoothly. The hotel also has a well-equipped fitness center, a full-service spa, and a rooftop infinity pool with stunning views of the city. Overall, the Leela Mumbai is a top-notch hotel that offers a luxurious and comfortable stay for business and leisure travelers alike. The staff is attentive and friendly, the facilities are world-class, and the attention to detail is second to none. If you're looking for a luxurious and comfortable stay in Mumbai, the Leela Mumbai is definitely worth considering.
    2 people found this review helpful πŸ‘

  • 3/5 Ghannasham B. 2 years ago on Google
    The room was really nice, the staff in general was nice, however they had breakfast at the restaurant in the main lobby and the service was awful. It seemed that the staff was not at all interested in service. It was a buffet and there were a few instances where the food items placed there were missing spoons, when I requested spoons from the chef there by the counter, I was told to ask "that other person". During Covid times, this is a big red flag. There was another situation where I was told, go give this request to someone else. Come on guys, I am probably paying 5 times or even more for the food compared other places and I expect the differentiating factor to be service. I don't think I will ever visit another Leela location anywhere. You lost already 2 customers today.
    2 people found this review helpful πŸ‘

  • 5/5 Animesh P. 6 months ago on Google
    Loved the luxurious stay and was treated very well. You will definitely feel the rich vibes here, the ambiance is awesome and has many fountains inside the hotel. And even soothing live music inside the hotel. It has 3 good restaurants. Enjoyed being there.
    2 people found this review helpful πŸ‘

  • 5/5 Nitesh K. 4 months ago on Google
    It's an awesome place for staying and concert halls are available for meeting and events. It's a huge hotel with big parking. Beautiful garden area for walking. I just love this hotel. "Exceptional luxury at The Leela Mumbai! Impeccable service, lavish amenities, and exquisite dining. A true haven of comfort and sophistication. πŸ‘ŒπŸ¨ #TheLeelaMumbai"
    2 people found this review helpful πŸ‘

  • 4/5 Steve B. 1 year ago on Google
    This is a very pleasant hotel in a brilliant location for it’s convenience to the airport. The selling point is clearly with the staff and personal level of service they provide. The whole hotel from the moment you walk in has a very homely and cosy vibe and for an extended stay it would be comfortable. My standard room was very spacious and certainly had all the facilities you would hope for. Both within the room and the communal areas though the hotel is starting to look a little dated, with sections getting worn and paint needing touching up. Obviously this doesn’t make it any less comfortable but does take the edge of the five star setting. Sleep quality was great though, with a very comfortable and large bed, no external noise, decent and quiet air-conditioning and a nice sized TV for the room. The lobby restaurant area is a nice spot to relax in with comfortable seating. The bar next door is much smaller but has some really friendly staff, and sat at the bar they’re happy to engage in conversation, offering recommendations for the area which is nice. Overall it’s a comfortable hotel which I keep returning to, and no doubt will again. However just don’t expect it to be at the height of luxury as the marketing material might suggest!
    2 people found this review helpful πŸ‘

  • 4/5 Saurabh V. 5 months ago on Google
    The hotel is located in the vicinity of the International Airport terminal, and a metro station is also nearby. Rooms are nice, but if you are near the elevator, then the rooms can be quite noisy. Service is good. Staff is courteous. Citrus, Restaurant is small but the food spread is quite nice.
    1 person found this review helpful πŸ‘

  • 5/5 Savio J. 1 year ago on Google
    We had booked 2 rooms for 3 nights at the Leela and it was an unforgettable experience! My sister and I had taken our aged parents to visit Mumbai for old times sake (they lived in Mumbai for 40+ years before relocating to the south). We were a little anxious how it would turn out since none of us had been to Mumbai in ages but we realized we made the right choice, as soon as we checked in at The Leela!! From the smooth checkin, the delicious food at Great Wall and Citrus and the SPECTACULAR HOSPITALITY by the staff, through out our stay, made this trip memorable. I was a little concerned that the hotel might be a little dated and not up to modern standards but those fears were soon laid to rest. The hotel is maintained meticulously and the decor is ageless. I am just amazed at the cleanliness and overall attention to detail. Thank you to the wonderful staff at the Leela. We hope to come back soon!
    1 person found this review helpful πŸ‘

  • 5/5 Aabhaas W. 1 year ago on Google
    Finally, I managed to stay at THE LEELA! It never stops to excel and surprise with great ambience, serenity, calmness in middle of city’s hustle n bustle! Service as excited above all-customer is in true spirit Center of everything THE LEELA does! I am especially thankful to the staff for making my stay more comfortable by ensuring every little thing important to me at service in timely and most courteous way! The rooms are spacious and very well lit. And the amazing part is it has good amount of walking space unlike other hotels in the city. I strongly recommend this hotel to any valuable guest who aspire to have amazing experience in mumbai!
    1 person found this review helpful πŸ‘

  • 5/5 Faizan S. 2 years ago on Google
    My experience staying with The Leela was fabulous. I got an upgrade to Suite room which was one of the best rooms I've seen in any hotel. Thanks Prathamesh for the upgrade. Dinner and breakfast was also good but there was a queue when I reached for the breakfast. (Maybe due to following COVID norms)
    1 person found this review helpful πŸ‘

  • 4/5 samreen i. 2 years ago on Google
    I like their staff at the gates who are very polite and soft spoken. The staff at the counter is not rood but not polite as well. I felt they are just doing their jobs. Which is OKAY how ever a smile goes a long. Just a suggestion. The rooms are very good the views are good enough. I like that all the bathrooms have TUBS, very impressed with this idea, keep it up. There is a beautiful pool but they have stopped it due to Covid which is a shame. The food is alright I likes it. How ever I feel its capable of improvement.
    1 person found this review helpful πŸ‘

  • 5/5 Rahil A. 1 year ago on Google
    Excellent hotel to stay at which is near the airport! Pros: large rooms (our room a had a substantial seating area), high shower pressure, close to the metro, and the breakfast spread is varied and delicious! We also appreciated the weighing scale in the room to check our luggage before the flight. As a bonus, the lobby is gorgeous and smells amazing, and the general decor is really lovely. Cons (which are not deal breakers) - for some reason we could not plug anything into most of the outlets in the room which was really frustrating, there was no iron/ironing table in the room. Also there is not a free/recurring airport shuttle, which would have been really convenient for a hotel that is so close to the airport.
    1 person found this review helpful πŸ‘

  • 4/5 Sethu L. 2 years ago on Google
    It was a nice stay with Leela. I was welcomed whole heartily. Clean and hygienic environment. Though some employees are not so professional, I would like to highlight Miss Kunika's name in my review. She had a pleasant behavior . She recognized me immediately because I come here often. She was talking like we have known each other for years. I would say Leela got a good employee here. Thank you so much Leela.
    1 person found this review helpful πŸ‘

  • 5/5 Adv.Preesha N. 2 years ago on Google
    It was wonderful stay with delicious food. The room was neat and welcoming. It's a calm place amid busiest place of Mumbai. The staff here are helpful and attentive. Surrounding of this place is calm not to forget it's hot & humid outside the moment you step out. Awesome breakfast & Dinner. Overall this place is wonderful to stay for all.
    1 person found this review helpful πŸ‘

  • 5/5 DANISH 10 months ago on Google
    it's a fantastic premium hotel in Mumbai City..once i got a chance to visit inside this hotel.every things are cozy and marvelous. their security personnel are little bit rude to candidates who comes for interviews but staff inside the hotel was polite and courteous to customers.. their all amenities and infrastructure are very awesome, rich people are visiting this hotel mostly. if you have money to spend for having a luxurious life for couples of days then i recommend this hotel in very first place
    1 person found this review helpful πŸ‘

  • 1/5 Sanjukta K. 1 year ago on Google
    The place is nearest to the airport and the ambience is really amazing. It's a great property for stay with friend or family. However the hospitality and services needs to be improved. The staffs managing the cafeteria are rude and top-notch, i requested them to pack me some food at the cafeteria during luch time as i was running late ,the staff started to explain me on how i will be spoiling the taste of the sweet desserts if i pack and take it. I said that i haven't had anything and neither do I have any time left yet he saw me going empty stomach but had no courtesy to pack even a smallest thing as a cupcake or anything for that matter

  • 5/5 Viren M. 1 year ago on Google
    This was my first stay for two night at The Leela, Mumbai. The staff is very good, helpful and courteous. Excellent rooms with amenities. Ample food choices. Breakfast and lunch buffet at The Citrus has plenty choices. For an aging property, it is surprisingly well maintained. Does need some small upgrades in Spa area with age of doors and floor showing. Extremely clean and welcoming. Would stay here again and highly recommend The Leela.

  • 5/5 Mayankyamini J. 1 year ago on Google
    The Leela Mumbai is an exceptional hotel that truly exceeded my expectations. From the moment I stepped into the hotel, I was greeted with warm hospitality and exceptional service. The rooms are spacious and beautifully designed, providing the perfect blend of luxury and comfort. The dining options are also outstanding, offering a wide variety of delicious cuisine. What really stood out to me was the attention to detail and personalized service provided by the staff. They truly went above and beyond to ensure that my stay was unforgettable. I highly recommend The Leela Mumbai to anyone looking for a luxurious and memorable hotel experience.

  • 4/5 Shruti K. 1 year ago on Google
    The location of this hotel is perfect for a stay during layover in Mumbai international Airport. The property is top notch with a super cool salon and spa. Both of them were perfect to relax before a long haul flight. The breakfast spread is huge and leaves nothing more to desire for. The rooms however are slightly dated for my taste but good for a night stay. Overall great experience. Spa: Excellent aroma therapy Salon: Excellent manicure and facial Room: view: Average layout: Average amenities: Average checkin: Excellent

  • 4/5 Ajinkya R. 1 year ago on Google
    Had been to this place to attend a wedding. The approach road to the hotel is not great because if there are 5-6 vehicles waiting to enter the premise then that will lead to traffic and continuous honking. But the moment you enter the premise it is quite and serene. Staff is courteous enough to cater to all your queries and guidance. The lobby is huge. You will not find a problem in parking your vehicle as the valet will take over from the entrance of the reception. If you're planning for buffet breakfast then you're in for a treat. Be sure to spend some time by walking around the premise.

  • 5/5 Shruti S. 1 year ago on Google
    One of the best properties in Mumbai. Excellent service every single time. Every team member is absolutely hospitable, polite and courteous. In room dining delivery is super quick and the food has always been great. Housekeeping staff has always made sure whatever we needed has been got to us in no time. Thank you to the entire team for taking great care of all our needs. πŸ™

  • 4/5 Poorvi G. 1 year ago on Google
    Excellent hotel to stay at which is near the airport! Pros: large rooms (our room a had a substantial seating area), high shower pressure, close to the metro, and the breakfast spread is varied and delicious! We also appreciated the weighing scale in the room to check our luggage before the flight. As a bonus, the lobby is gorgeous and smells amazing, and the general decor is really lovely. Cons (which are not deal breakers) - for some reason we could not plug anything into most of the outlets in the room which was really frustrating, there was no iron/ironing table in the room. Also there is not a free/recurring airport shuttle, which would have been really convenient for a hotel that is so close to the airport.

  • 4/5 Parag K. 1 year ago on Google
    It's a beautiful resort hotel. The staff is well behaved & friendly in nature. Rooms are excellent & equipped with most of the required accessories for business/meetings. There should be more options in food & quality of food to be enhanced a bit for 5star review. 😊

  • 3/5 Ashutosh A (. 1 year ago on Google
    Attended a business conference here after many years. The banquet was fine but the staff at the lunch was extremely rude - when asked for sliced onions, the reply was "it is not included in the buffet menu"! Unbelievable reply from a staff person at The Leela, once a benchmark of high standards of hospitality. Really shocked at this attitude. Although they brought it a few minutes later but the damage is done. The food menu was sparse and quality very poor, maybe the organizers didn't pay enough attention so it is not entirely the establishment's fault. Definitely not hosting any event here in future.

  • 5/5 Shama S. 1 year ago on Google
    The breakfast food was mostly south Indian and it was delicious .I felt a lack of attention by the employees but not by the trainees in coffee restaurant. The trainee Ankit really gave a nice service to me. He was on the live counter still assisted me pretty well 10/10 for his management skills. The overall experience was good πŸ‘.

  • 5/5 N Bohr A. 1 year ago on Google
    I have stayed at Leela Mumbai three different times, spending over a month in total. This is a unique hotel in Mumbai with a lot of open space, which is rare in Mumbai. It is hard to find anything significant to complaint about. No place is perfect, and this place is a bit old now and there is a lot of traffic right outside. It is old but still charming, and traffic is bad everywhere in Mumbai. The staff is helpful and polite, the place is well-maintained, and the gym is nice. If you stay here, consider taking a walk in the evening, visit the gym and enjoy the double-head warm shower when you return to the room. Be careful when you walk as the taxi-wallahs drive too fast inside the gated dimly-lit hotel approach road.

  • 5/5 Zack S. 1 year ago on Google
    Beautiful hotel, clean rooms, and friendly staff. Great pool for relaxing and sunbathing. Good for family and business traveler. Reasonable price, please check your travel website for more information on this. Overall review : 4/5 stars Friendly : 4.5/5 stars Cleanliness : 4/5 stars Food and beverage: 4/5 stars

  • 3/5 Mark Wilber (. 6 months ago on Google
    Very nice room that smelled like mold. Had a hair in our food and the cook actually argued with us that it was corn husk - the zoom lense on my phone showed otherwise - gross. I will say they have an excellent concierge. Very expensive mini bar (over $200 on 3 small drinks and 2 snacks!?) Honestly I cannot in good faith recommend this hotel....

  • 5/5 Alps S. 3 months ago on Google New
    Super hotel with when better staff. They just can't say no to anything Loved it. Ideal for people in transit as near airport

  • 5/5 amit b. 5 months ago on Google
    Located suitably near T2. Luxurious, comfortable & a quiet property. Suitable for travelers who have work related needs at Powai, BKC. Quite enjoyed the food and hospitality... Would certainly like to revisit soon

  • 5/5 Deepak A. 5 months ago on Google
    Best place to live 5 Start life style for a couple of days. Very nice food and Hospitality. They take care of very small things which one can think of for living in a Hotel Room.

  • 5/5 Milind G. 4 months ago on Google
    Excellent property, location is just 10 minutes from international airport, quiet, luxury, lavish buffet breakfast, superior rooms are pure luxury, services are excellent, meetings rooms are spacious and comfortable, quiet, guarantee for sound sleep, value for money. Leela Sahar is one of the very first luxury hotels in India some 30 years ago. I thoroughly enjoyed my 3 nights stay and not only return to it but also recommend toy top contacts should they wish to enquire, ofcourse.

  • 4/5 CT 7 months ago on Google
    Stay at The leela was, although brief, we experienced their hospitality, which was good. We had requested for early check-in and airport transfer, which was arranged swiftly, this aspect certainly deserves a pat, infact the call center based out of Gurgaon was good, the agent took all the details and confirmed shortly with the details. The food was awesome. The room was okay, but the carpet in the corridor certainly needed a change (level 5). The phones in the room need to be upgraded. When compared to ITC Chola, the phones in The leela reminded me of the early 90s. It was stinking. The entrance to the main lobby was grand, and the lobby bar was good. Overall, it was a decent stay as we wanted a place to crash for 7 hours for taking our connecting flight.

  • 5/5 Jagadishkumar R. 8 months ago on Google
    Enjoyed morning breakfast with plenty of options. The gym is well maintained. Ayurvedic products are so good, and I appreciate that. Support staff also kind and provide very good service. Rooms have enough space and are well maintained. Property sourrounded by gardens are good. Overall, it's the best 5 star hotel near mumbai Airport.

  • 5/5 Rupesh K. 6 months ago on Google
    Had been to an event at Leela. Service was very good. The event management company had a bad attitude, which might not be from Leela. Just mentioned,in case they were part of Leela. The venue of the event was good, but required lot of maintenance. We could see the paints not proper and the rusting of metal coverings in many places. Hope Leela takes notice of this on a positive side.

  • 5/5 Smita D. 5 months ago on Google
    Superb Hotel with excellent facilities. Staff is polite and helpful. Prompt services, Breakfast is very good. Location is little concern but it’s near to Powai airport.

  • 4/5 Sharad B. 6 months ago on Google
    Nice ambience. Good behavior by staff. Visited the hotel for 2 hours to meet my friend. Overall good experience. Of course, it's 5 star hotel of Mumbai so is little expensive but price is worth the service and quality.

  • 5/5 Azeem K. 1 year ago on Google
    I recently stayed at the Hotel and I must say that I was thoroughly impressed with my experience. From the moment I arrived, the staff was incredibly friendly and welcoming. The lobby was modern and beautifully decorated, and my room was spacious, clean, and comfortable. The bed was especially comfortable, and I slept like a baby every night. The hotel also had a great selection of amenities, including a restaurant with delicious food. I would highly recommend this hotel to anyone visiting the area.

  • 5/5 Mohit r. 1 year ago on Google
    I recently stayed at The Leela Mumbai and was blown away by the exceptional service and luxurious amenities. The resort-style design of the hotel provides a perfect balance of business and relaxation, making it an ideal destination for both work and leisure. The spacious rooms are beautifully decorated and offer stunning views of the city. The staff went above and beyond to make my stay comfortable and memorable. I particularly enjoyed the delicious cuisine at the hotel's restaurants, which catered to all my dietary requirements. Overall, I highly recommend The Leela Mumbai to anyone looking for a first-class experience in a world-class hotel.

  • 5/5 oscar e. 9 months ago on Google
    I would like to start that I do this in fair reciprocity; life has taught a small gesture means sometimes life change to others. I have been multiple times to Leela Hotel. Many locals think there are better, newer properties in the city, and that it looks a bit vintage, but I really love it. No massification, customised attention, trained and experienced staff, servicing in every small action, and some quietness in a bustling city. One of my favourite hotels in Mumbai, a heaven pace to me where I can feel closer to home after a busy business day

  • 5/5 CHANDRA S. 1 year ago on Google
    I recently had the pleasure of staying at the Hotel Leela in Mumbai, and I have to say it was an exceptional experience. From the moment I arrived, I was impressed with the level of service and attention to detail. The hotel is located in a prime location in the city, with easy access to major attractions and transportation. The rooms are spacious, comfortable, and tastefully decorated, with all the amenities you would expect from a luxury hotel. One of the highlights of my stay was the food. The hotel has a variety of restaurants and dining options, and the quality of the food was outstanding. I particularly enjoyed the Indian cuisine, which was flavorful and authentic. The staff at the Hotel Leela were also incredibly helpful and friendly. They went out of their way to ensure that my stay was enjoyable and stress-free. Whether it was arranging transportation or providing recommendations for things to do in the city, they were always ready and willing to assist. Overall, I would highly recommend the Hotel Leela in Mumbai to anyone looking for a luxurious and memorable stay in the city. The combination of top-notch service, comfortable accommodations, and excellent dining options makes it an exceptional choice for both business and leisure travelers.

  • 4/5 ram c. 1 year ago on Google
    Awesome place. Nice ambiance, beautiful plants.The rooms however are slightly dated for my taste but good for a night stay. The location of this hotel is perfect for a stay during layover in Mumbai international Airport. The property is top notch with a super cool salon and spa.Both of them were perfect to relax before a long haul flight. The breakfast spread is huge and leaves nothing more to desire for. Overall a great experience

  • 5/5 Jana 11 months ago on Google
    It's a best spot in Mumbai. Excellent service every single time. Every person is absolutely honest, polite and courteous. In room dining delivery fast and the food taste also great. Housekeeping staff has always made sure whatever we needed has been got to us in no time. No disturbance and it's a peaceful atmosphere. Near to airport. Thank you so guy's for giving to me great experience.

  • 5/5 Arjun 1 year ago on Google
    I recently stayed at The Leela Mumbai and had an absolutely fantastic experience. From the moment I checked in to the time I checked out, the staff went above and beyond to make my stay comfortable and enjoyable. The room itself was spacious, clean, and had all the amenities I needed for a comfortable stay. The bed was incredibly comfortable and the linens were of high quality. I also appreciated the attention to detail in the room's design, which created a welcoming and relaxing atmosphere. The hotel's location was also perfect for exploring the city. It was conveniently located near many of the top attractions and restaurants, and the staff was always willing to provide recommendations and directions. In addition to the excellent accommodations, the hotel's amenities were also top-notch. The gym was well-equipped and the pool was clean and inviting. I also appreciated the complimentary breakfast, which had a wide variety of options and was delicious. Overall, I highly recommend The Leela Mumbai to anyone visiting Mumbai. The staff, accommodations, and amenities all exceeded my expectations and made for an unforgettable stay. I can't wait to come back and visit again!

  • 4/5 shubham d. 1 year ago on Google
    I recently had the pleasure of staying at your Resort Style Business Hotel and wanted to take a moment to share my feedback with you. Overall, I had a wonderful experience and found your hotel to be truly exceptional. Firstly, I would like to commend your staff for their outstanding service. Everyone I encountered was friendly, professional, and went out of their way to ensure that my stay was comfortable and enjoyable. From the front desk to the housekeeping staff, everyone was welcoming and helpful. The room I stayed in was spacious, comfortable, and well-appointed with all the necessary amenities. The bed was incredibly comfortable and ensured that I had a good night's sleep. The room was also very clean and well-maintained. I also had the opportunity to dine at some of your restaurants during my stay, and I was thoroughly impressed with the quality of the food and the service. The breakfast buffet was especially impressive, with a wide range of options to suit all tastes. Finally, I appreciated the attention to detail throughout the hotel, from the beautiful decor to the well-manicured gardens. It truly felt like a luxurious escape from the hustle and bustle of the city. Overall, my stay at The Leela Mumbai was fantastic, and I would highly recommend your hotel to anyone looking for a luxurious and comfortable stay in Mumbai.

  • 3/5 krupa C. 1 year ago on Google
    This is basis stay over a weekend. Rooms are very good but the breakfast, lunch and dinner buffet was disappointing. Leftovers from lunch buffet was a part of the dinner buffet and leftovers from the dinner buffet were a part of the breakfast the next day. Almost same salad bar in all three buffets, not sure if leftovers were even moved. Very disappointing for a hotel chain of this stature! Gymnasium and pool is clean and hygienic. The personal trainer gave proper guidance and trained well.

  • 5/5 vara p. 1 year ago on Google
    It's a best spot in Mumbai. Excellent service every single time. Every person is absolutely honest, polite and courteous. In room dining delivery fast and the food taste also great. Housekeeping staff has always made sure whatever we needed has been got to us in no time. No disturbance and it's a peaceful atmosphere. Near to airport. Thank you so guy's for giving to me great experience.

  • 4/5 Elisha Tanya P. 2 years ago on Google
    I've stayed in The Leela at Goa as well as Mumbai... While at Goa it really did feel like I was staying in a 5 star... At Mumbai, the rooms felt more of a 4star plus. This had everything to do with how it was maintained, especially the bathrooms. And I was excited about the food at Leela but realised its no longer commands superiority in that segment, even though the food was good.

  • 2/5 Vishnu R. 2 years ago on Google
    Standards have certainly gone down . Room service is really bad. Moreover there is no coordination between central reservation and the hotel. Things need to improve at The Leela. There are much better hotels in Mumbai .

  • 1/5 Anand Govindaraj R. 2 years ago on Google
    Looks very old, when customers inside room they are changing the door locking system with huge bang noise, no pickup and drop available properly, food was worst, quarantine box meal is very bad, housekeeping has to been improve alot. Consignee dept.must be enhance alot

  • 4/5 Satish K. 2 years ago on Google
    Dinner buffet at Leela's , mixed feelings. Wide assortment but a tad disappointing menu. Certain dishes were amazing including the thin crust pizzas. Choice of Veg Starters could have been better and also the deserts . Service was very good . Surprisingly the restaurant was crowded .

  • 4/5 Hariharan V. 2 years ago on Google
    Good place to stay right in the immediate vicinity of the airport. The Citrus restaurant in the hotel has good spread in its buffet platter. The South Indian food in the breakfast buffet was great. The taste of varities of chutneys and sambar will make south Indians feel at home in Mumbai.

  • 3/5 Digesh P. 2 years ago on Google
    This hotel makes ur life busy and complicated. Normal USB plug-in are missing next to bed. There is no available plug next to be bed for charging phone. You can’t order food from food delivery places. They will stop delivery person at a main gate and will ask u to walk there to get ur food. That walk is almost a mile long. Excuse they give is due to COVID. But then they hold big conferences without worrying about COVID. Good side is Room service staff is awesome. Sanjay and patil are the best.

  • 5/5 Kishore K. 2 years ago on Google
    It was wonderful stay with delicious food. The room was neat and welcoming. Best part is you can listen music while showing or relaxing in the bathtub. Lighting in the room is cozy. It's a calm place amid busiest place of Mumbai. The staff here are helpful and attentive. Surrounding of this place is calm not to forget it's hot & humid outside the moment you step out. Overall this place is wonderful to stay for vacation. Love it. Overall it was a good stay but could have been amazing. Thank you for the hospitality though.

  • 5/5 sandeep s. 2 years ago on Google
    A beautiful hotel to stay.. you can spend a whole day just roaming inside the hotel. Awesome breakfast.

  • 4/5 Sidney F. 2 years ago on Google
    More choices on the Salad counter. The Salmon cooked for us along with the sides was outstanding. The Best of Best. Cooked rightly...Fresh.. Perfect.

  • 4/5 Ujjwal Kumar S. 2 years ago on Google
    A palatial hotel with utterly ambrosial aroma all around. Fair service with amenities which might not be overwhelming but adequate. Personally It feels exactly the kinda of hotel that I'd recommend to a senior citizen.

  • 5/5 Aditya 2 years ago on Google
    Great hotel. Located near airport. Very helpful staff. Would recommend to stay when in mumbai. Breakfast also on point.

  • 4/5 Dinyar M. 2 years ago on Google
    Beautiful ambiance, great food and cordial staff. Went for their dinner buffet and it was a good spread. Enough options for us and the kids. Most important point was peace of mind as all COVID protocols were being followed by staff and guest.

  • 2/5 Devika J. 2 years ago on Google
    Got an opportunity to stay at the Leela Mumbai Airport for one night. We ordered in room dining and the food quality was sub standard. Unbelievable for a brand like Leela. The staff at Citrus seemed least interested in providing best in class service. Disappointing service levels for the price they charge. No special care taken to ensure that guests follow Covid protocol at all times.

  • 5/5 Pooja A. 2 years ago on Google
    It was wonderful stay with delicious food. The room was neat and welcoming. Best part is you can listen music while showing or relaxing in the bathtub. Lighting in the room is cozy. It's a calm place amid busiest place of Mumbai. The staff here are helpful and attentive. Surrounding of this place is calm not to forget it's hot & humid outside the moment you step out. Overall this place is wonderful to stay for vacation. Love it.

  • 5/5 Dwayne D. 2 years ago on Google
    Good experience.... Top notch service levels and we were left impressed at every stage... Be it reservations or restaurants... everything one would expect from a 5star property....Special mention to Gerald at reservations and Tushar and Lokesh @citrus for being proactive and responding to our every need....

  • 5/5 Vivek B. 2 years ago on Google
    Stayed there twice in last 2 months. Felt safe during these times, keeping in view the protocols they follow. Comfortable stay, courteous staff and good food as always.

  • 5/5 pranav v. 2 years ago on Google
    In quarentine for international travel ahead, leela hotel has amazing staff, quality service and best customer relationship, which I have never seen in India before. After experiencing Set food menu for quarentine guest with optimum calories intake, courier delivery services and house keeping helps, I would certainly recommend this property for staying individuals or organisation groups. Thank you Leela group and staff.

  • 3/5 Saad R. 2 years ago on Google
    The hotel was sparkling clean and well mannered. Rooms were little small but they managed to fit everything in without making it congested, bathroom's were spacious with bathtub and shower. All the staff seems professional and very helpful in nature. But, the problem i faced here was the power failure in my room and not just one but four times in a row which gave me a bad vibe about the hotel, couldn't get that peaceful sleep as there were pillow menu for the perfect nap but unfortunately didn't experience such thing and made me very disappointed. In the beginning I was so happy about the choice I made by coming to this hotel but regretted later on because everything else can be acceptable but power failure in a 5 Star hotel doesn't even fit. Hope someone take care of it and not end up again disappointing someone else. I wanted a perfect getaway but unfortunately it was a disappointment. Also, they provided in room breakfast(American and Continental)which I loved the most as everything in it was soo delicious that i would go back for the breakfast only πŸ˜…πŸ˜‹ Overall it was a good stay but could have been amazing. Thank you for the hospitality though.

  • 5/5 Sunil D. 2 years ago on Google
    It was an awesome experience. The staff are taking a lot of care and precautions, following all measures for us to have a safe and comfortable stay. Super courteous staff, each and evey one of them. Food was marvelous, lovely variety spread for all meals. Room was super clean and tidy. What more can one ask for?

  • 3/5 praveen j. 2 years ago on Google
    The hotel is beautiful 😍 the staff of the hotel are very helpful, knowledgeable and gentle. Only the thing I don’t like are insects 🐜, when i woke up this morning I found some ants around the corner and a small fly. Please look after this issue. Thanks for housekeeping staff for helping me to clear all this .

  • 4/5 Viswanathan R. 1 year ago on Google
    Staying at the Leela Palace Mumbai was a part of my bucket list. Glad that I am able to tick it off. The Grandeur of the Place indeeds reminsce you of a Palace. Check in process was a slight short of pace. The room the ambience, the service was all top notch. Buffet spread at the Citrus was beyond what I could have asked for. It definitely had a handful of dishes a person would like. Overall a Good Experience. Looking forward to my next stay at Leela Palace Mumbai

  • 5/5 Harsh S. 2 years ago on Google
    I stayed here for 1 day with my family. Staff here was very courteous and helpful. Hats off to the hospitality Rooms were awesome, Food was good. Ambience here was amazing.

  • 5/5 Adithya D. 1 year ago on Google
    Very close to the airport. Spacious, amenity rich rooms, brilliant service & the conference rooms/halls on offer make it just the right place to host a small soirees and events. Their buffets are quite exceptional & easily one of best in Mumbai. They also have a reasonably well done pool if you'd fancy a dip. Parking isn't a problem as well as they have a valet service.

  • 5/5 Aditi T. 2 years ago on Google
    One of the best experience of royal stay😍 they surprised me with birthday pastry on my birthday. So sweet and kind staff. Smooth check in. The manager also gave free upgrade to the room, as it was my birthday. Yummiest breakfast with loads of food varieties. Leela just made my holiday a better one❀️

  • 4/5 Ayush J. 2 years ago on Google
    We stayed here for 2 nights during the weekends. Although the property was running at full occupancy the staff handled all the requests promptly. The ambience of the gallery and lobby is well maintained but the lower lobbies seem very outdated and need an upgrade The rooms were comfortable but nothing extraordinary. Addition of tubs in bathrooms are always great joy. The breakfast options are vast but the quality can definitely be improved upon.

  • 5/5 SURYA S P. 2 years ago on Google
    Very well maintained!! All COVID protocols followed!! They made you to feel safe!! Food is great!! Rooms are excellent!!

  • 5/5 Kiran 2 years ago on Google
    Excellent service. You get room service without any delay. Pleasant experience without any hassle. I had a flight to catch next day. The location is very close to airport. Perfect hotel for a stay if you have a flight to catch.

  • 5/5 narendra k. 2 years ago on Google
    All good, except food packets to room that also corona restrictions. Not bad one way.

  • 3/5 JAYANTA K. 2 years ago on Google
    It's a good hotel. I was quarantined here. House keeping, dining and front desk stuffs are very helpful.

  • 5/5 Shreyans B. 2 years ago on Google
    They have maintained a retro kind of a look to the property which makes it elegant. Its a beautiful property located near the airport and touched to the metro station which makes it very convenient and connected to the rest of the city. Their hospitality is appreciable and they were serving with a smile.. my room upgrade to a suite was a cherry on top to the already good experience that i have had here. RECOMMENDED!

  • 4/5 Sankarsh Kanth Aekbote V. 2 years ago on Google
    Overall pretty good service. I was pretty happy with my stay. Only complaint was the TV wasn't working.. had to make calls to get it fixed. Was bummed with the closed pool, but I understand the covid guidelines.

  • 5/5 Dina M. 2 years ago on Google
    Our stay was very pleasant, and our happy moment was breakfast at Citrus. Siva has been super hospitable and always cheerful. We would be greeted with a warm smile (behind the mask) and our morning would have the much needed happy start. Thank you Siva We will be back and hope to see you again soon

  • 5/5 snehha k. 2 years ago on Google
    I had the best times at the Leela Mumbai β™₯️ The staff was so nice and well spoken they took care of me and my best friend well. I have always stayed and The Leela and never ever felt different ! Thank you so much for the best service.

  • 4/5 Chris D. 2 years ago on Google
    This property used to be once one of the more premium hotels in andheri.. also the preferred hotel for people using the international terminus. They still have good buffets for lunch and dinner. Rooms are a little rundown over the years but is still good. Staff still isnt as polished as it used to be but i guess its due to the covid conditions that we are still recovering from.

  • 3/5 Vinesh V. 2 years ago on Google
    Nice hotel .rooms are clean. Staying here for quarantine. South indian breakfast option should also be included in the menu and the preference asked.

  • 1/5 Anupama S. 2 years ago on Google
    Not a stay, but experience with Leela. I tried calling to find information about COVID related rooms. The operator connected me to the duty manager, who didn't answer and that was the end of it. I called a second time, she just put the hold music on and after a moment came on to say the duty managers line is bust, call later. I explained my query was urgent and I can't believe the Leela wouldn't have one person who can answer. She didn't say a word to acknowledge or empathise, connected me to same number again, no one answered. End of story. Utter unresponsive attitude for someone with an issue. If it was possible I would give it a zero star for this experience.

  • 5/5 sourabh g. 2 years ago on Google
    Wonderful Hotel! We had a great experience at this hotel. Staff, was always very friendly and helpful. The room was clean and comfortable . The choice of restaurants is also good but we normally eat the buffet at Citrus. It is superb. Excellent service too.

  • 5/5 Sunay K. 2 years ago on Google
    In between the city shore a place where you can find peace and serenity. A well experienced staff . Excellent housekeeping. Mouth watering foods and exclusive property to stay.


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