The best hotel l' ve ever been privileged enough to stay at a Gorgeous building and a iconic address @ gateway of India. The rooms were clean, very comfortable, and the staff was amazing and very hospitable. They went over and beyond to help make our stay enjoyable. I will highly recommend this hotel for anyone visiting downtown I had a wonderful experience. Every staff member I encountered was very hospitable, from the valet to the check- in to the cleaning staff were delightful and eager to help! They were extremely accommodating and allowed us smooth check in. I have stayed a dozen of hotels, this tops the list of best stays/experiences ever.

The best hotel I’ve ever been privileged enough to stay at a Gorgeous building and a iconic address @ gateway of India. The rooms were clean, very comfortable, and the staff was amazing and very hospitable. They went over and beyond to help make our stay enjoyable. I will highly recommend this hotel for anyone visiting downtown I had a wonderful experience. Every staff member I encountered was very hospitable, from the valet to the check- in to the cleaning staff were delightful and eager to help! They were extremely accommodating and allowed us smooth check in. I have stayed a dozen of hotels, this tops the list of best stays/experiences ever. Overall, I had a great experience celebrating my spouse`s birthday.

We just visited at once but it gives me a lot of memories ..The hotel is the most beautiful architecture I've ever been before. The indoor and outdoor were stunning with good service. The hotel is stunning! You feel like living in a Palace, not only for the architecture, but also for the hospitality. The staff is extremely well prepared and always ready to help From initial arrival to departure everything was first class. Initial rose petal welcome and room upgrade was a great start on arrival. Although we only stayed for 1 day all service received through out the stay was of the highest quality with all facilities used (hotel car, restaurant, swimming pool, breakfast) first rate.

There is no Zero for rating otherwise I would have give that. I don't know why people gave better rating. after paying INR 58000 you got 1. Empty mini bar 2. Only one tea bag 3. No hand towels 4. Dirty doors and carpets 5.Dirty Room. 6. No welcome drink 7. Poorest restaurant service. Kept waiting for more than 1 hour to sit and when we checked inside at least 15 tables were empty. 8. Risotto we order was not cooked properly. Rice were hard. 9. There were lot of attendant at restaurant but most of them were busy by themselves and no body was keen to talk to guest. 10. Staff definitely was not best of the trained staff. Seems they just picked call centre staff and asked them to do few things.

Great hotel, we really enjoyed our stay. Very friendly staff and amazing facilities. They were extremely helpful when we needed anything and the staff was very friendly with our two young kids. They really expedited the check in process with was great since we were exhausted from traveling and the kids were worn out, which we really appreciated. We spent a ton of time at the pool with the kids and they had a great time. The breakfast every morning was great.

One of the best hotels in India. All Facilities and rooms are available with proper range Service is too good compared to other hotels in India. All staffing behavior is good. Here you can come easily due to location. you will get here full security with family. Indoor and outdoor architecture is good and you will get fresh air through every room balcony. it's completely like home like different trees are available in outdoors.

Finally got a chance to stay at the famous Taj Mahal Tower. Check-in process was smooth & sharing ID proof and vaccination certificate in advance (on email) helped expediting the process. Surprise was the upgrade from Superior City-facing room to a Deluxe Sea-facing one on top floor which made the stay even more memorable thanks to the amazing view of the Gateway of India & the area around. Buffet breakfast was yummy. There isn't much to do around inside the property but the area outside can be explored on foot

Great experience, Enjoyed date at sea side table. Hibernated roasted Lamb Rack was Awesome, Loved the taste. Very Good Ambience.

One of the best hotels in India. We really enjoyed our stay here last year. Excellent location, very friendly staff and amazing facilities. We spent a ton of time at the pool with our kids who had a great time here. Food is very delicious here, especially the complimentary breakfast in the morning. Highly recommended for people of all ages to experience stay in this hotel at least once in their lifetime

The rooms are well appointed and maintained well. Good location. There charges are as per 5 star hotel but foods are poor catagory they have no many food option. If possible search for alternative. I will face something some staff need training in customer service. All over good.

This has by far been my best experience with a 5star.. They are truly The Taj of the hotel industry. Impeccable service by every department, Great food , palatial rooms and exceptionally humble staff. This property offers it all. A must visit to celebrate 🍾 with friends and family..

Beautiful hotel. One of the most beautiful I've ever stayed in. It is pure heaven. Food is amazing and hotel luxurious. Staff are beyond lovely. I can't wait to be back.

We spent a ton of time at the pool with our kids who had a great time here. Food is very delicious here, especially the complimentary breakfast in the morning. Highly recommended for people of all ages to experience stay in this hotel at least once in their lifetime

Kids loved the place, the history. Excellent. Keep it up. Excellent hotel. Unique property with history. Great location with unbelievable service at all levels. People are so welcoming and go beyond call of duty to make you feel welcome znd value.

How dare I remove even 1 star from This fabulous hotel? This abode of princes , potentates and politicians. Hear me out. Nothing against the hotel itself. Top class maintenance, super luxurious rooms (we were in the heritage wing) and fabulous location. Hold it. Location? What was once the gateway to India is now a tacky tourist magnet with a loud sound and light show that runs twice daily . Just entering the hotel whether by taxi or feet is quite an effort. Try walking outside even in the morning. It’s smelly . Hotel was born in and for a different century IMO. Pic shows me with the Gateway of India from my room balcony. We visited the Harbour Bar. Decent and Masala Craft- needs improvement in food quality!

Even though I didn't go inside, I was really impressed by how amazing the Taj Hotel in Mumbai looked from the outside. It stood so tall and fancy next to the Gateway of India. The hotel's design was so fancy and cool, it felt like a mix of old stories and modern luxury. Even though I didn't get to go in, just looking at it made me think about all the interesting things that might happen inside those walls. Seeing the Taj Hotel reminded me of how our city can be both traditional and super stylish at the same time.

This hotel in India is highly regarded. It offers a wide range of facilities and rooms, with excellent service compared to other hotels in the country. The staff is friendly and accommodating. The location is convenient and provides a sense of security for families. The architecture of the indoor and outdoor areas is impressive, and each room has a balcony for fresh air. It feels like a home away from home, with various trees adding to the outdoor ambiance.

The hotel's grand entrance immediately set the tone for the luxurious experience that awaited me. The staff warmly welcomed me and efficiently checked me in, ensuring a seamless and hassle-free process. Their attention to detail and genuine hospitality were evident throughout my stay.

One of the best hotels in India. All Facilities and rooms are available with proper range Service is too good compared to other hotels in India. All staffing behavior is good. Here you can come easily due to location. you will get here full security with family. Indoor and outdoor architecture is good and you will get fresh air through every room balcony. it's completely like home like different trees are available in outdoors.

One of the best hotels in India. We really enjoyed our stay here last year. Excellent location, very friendly staff and amazing facilities. We spent a ton of time at the pool with our kids who had a great time here. Food is very delicious here, especially the complimentary breakfast in the morning.

The rooms were average; there was nothing particularly special about them. The service was a bit slow, as Zomato proved to be faster than their in-room dining. However, the staff were wonderful and the level of hospitality was commendable.

Great ambience. You get a grand welcome by the staff, makes you feel special. Totally worth your money. Great food, especially italian cuisine. A must visit place once.

We went ther for birthday celebration of my daughter....it was warm welcome for all of us. nice hospitality, many restaurants to try different cuisine, service was perfect....many attendent to assist.... Really loved it....🥰✨🥰

Really enjoyed our night here. Good food, great service. A bit pricey. We had a selection of dishes to share and especially enjoyed the Lebanese pizza, hummus, breads, falafal etc. The view was obstructed by a railing outside the window so we had to stand to see the lights and view outside.

I left Taj Mahal Tower with a sour taste. Upon checking out, I was video recording the lobby in order to post it online for my friends to see but a lady staff approached me with rudeness to tell me that I am not allowed to video record and delete it immediately. I replied to her that is it because I am a foreigner I am not allowed to since many other Indian people were taking videos... other than that the room I was staying was also noisy. I can hear the Horning of the cars...

It is truly an iconic place to stay and experience Mumbai. The majestic hotel lives to its expectations - hospitality, excellent service, beautiful rooms, lovely dining options in 9 restaurants, and the location right across from Gateway of India. You experience their hospitality and service from the time to enter the hotel. You are greeted with welcome garlands and traditional guest welcome that's usually common in homes. The hotel check-in process is comfortable, and you are served a welcome drink (non alcoholic) while you wait for the host to complete the process. You can enjoy a drink at the pool if you choose to. The rooms are large in size with comfortable beds and a balcony that opens to the Gteway of India's views. What a place to experience Sunrise or sunset. The bathrooms are large with a jacuzzi. The hotel has several restaurants, and each of them offers a great selection of dishes that are worth trying during your stay.

This is not just a hotel but an experience all together! The sea view is breathtakingly beautiful !! The staff courteous, kind and very helpful. My husband had requested some decor for our anniversary and the staff was kind enough to help.

Great location. Thoughtful and friends staff always happy to help. Attention to detail everywhere throughout the hotel.

I had a great experience at Taj, was celebrating my wife's birthday They did some decoration with Cake which I felt was truly exceptional...also the heritage walk was an amazing experience

Had lunch at Shamiana as a member The icecreams which we ordered despite being high priced,did not taste like Taj Icecream at all. The lobby is flooded by all kinds of people,does not look like it is Taj.Shamiana is only good for nonveg, but for veg go Masala Craft only.

Awesome place, good food. Entrance area is a bit congested due to security & other public places around.

The best experience ever. Totally worth it to enjoy this oasis, where you can feel like queen and king.

Well there is a reason you choose the Taj! Impeccable service that is warm and friendly. Extreme attention to detail. The food was spectacular. And the pool was a vibe in itself. I was celebrating my birthday and Ms Alisha at the front desk made sure we were made to feel special. For any momentous occasion I would recommend you choose the Taj!

Amazing stay experience!!! Though I have had staying experience at multiple 5 star hotels in various countries, the stay here is absolutely scintillating and had been a great one cherished by my family as well. If you are in Mumbai and still wanting to get a stay experience, stay at this hotel once which will give you an amazing feeling which you can cherish for your lifetime. It's worth every penny you pay. Look for weekday offers as the weekends are really crowded and deals are pricey. You should opt for a breakfast inclusive package and experience the massive and lavish spread of breakfast menu which is never ending. The portions of the live from counter dishes are small enough, which is a brilliant idea, not to waste and taste more dishes. Staff are so kind and the service is excellent. Again, it's a Tata promised service which can be blindly believed.

The hotel is very cosy. The food tastes nice but there are less options on the menu. The rooms are fine. The in room entertainment is good. You get to watch all HD channels on a really big screen tv. The most annoying thing for me was there was constant smoking in the lobby outside my room and even the same smoke was getting in my room as well. Have never experienced this earlier ever in my life in any other hotel. Nothing else to do in the hotel. There is no lawn. Or a separate area where you can take a walk or relax. You can have a stroll outside (Gateway Of India) but it's very crowded and you would like to avoid it looking at covid situation. It is more like a business hotel. I definitely prefer Taj Lands as far as rooms, surroundings, food and overall experience is concerned. If you want to go to Taj in Mumbai, Taj lands Bandra is the best.

a typical Taj experience with a great view. would have loved it if the room had a bath tub as well. lobby and parking/valet is a little over crowded given the location but room/view is worth the hassle. will try the food next time

Awesome and one the best places I had stayed. I didn't take the sea facing but it's a great place, awesome service. The harbor bar was neat and quiet. I was expecting Crystal glasses but maybe they would have been serving before the renovation

Iconic hotel right across from Gateway of India. Extremely busy. Rooms adequate tick all the boxes. The snacks and food during the function in ballroom were well above average. Shamiana had a standard wide range perhaps the servers could have been more attentive. Look forward to my next visit.

The food was great and the service was wonderful. They made it special for my daughter to cook personalised food in to form of animals. Excellent. Will visit again. Suggestion: only take the sea facing room

Came back here after a delightful stay about a decade ago in the Palace Wing. It seems that Taj has fallen from grace since then. I completely swore off the Taj brand after a terrible experience at one of their Delhi properties but have given them a second chance only because of the hospitality I received the last time I stayed here. I’ll have to rethink staying with them again henceforth. The atmosphere here now is generally unwelcoming and that of paranoia. The warmth of the staff which used to be in abundance is largely absent and the general attitude of everyone is quite cold, as if they are doing you a huge favour by letting you stay here. The security staff at the entrance treat every guest with suspicion. While the catastrophe this property had to deal with is understandable, the staff could definitely use some training on how not to look at every guest as a potential threat. The experience doesn’t get any better after you walk past security. The general attitude of the staff, everyone from the front desk to the bell desk to the restaurant is quite nonchalant and lacking courtesy. Staff here previously made you feel very welcoming and the hospitality was unmatched. Not anymore. They do not allow outside food to be brought in. So if you travel half way across the country or the world and would like to enjoy some local food in the comfort of your room, or fancy something that you like in a local cloud kitchen whose only option is delivery, you don't get to enjoy any of it on your vacation. Their excuse is that it is a security issue "because of the attacks". Nevermind the fact that they scan everything you bring in anyway. When asked about the logic, all you receive is a curt "that's our policy". It feels like you've walked into a jail rather than a luxury hotel. I appreciate the fact that they take guest security seriously but there needs to be a balance. Other properties which were affected do not make you feel unwanted in their premises. The state of the rooms and bathrooms is also in disarray as is evident in the pictures. After paying a premium for a room, you expect a certain level of class, comfort and commitment from a brand like Taj. But the pictures here show otherwise. There are stains everywhere, indicating that no attention is given to sanitation and the room is falling apart with peeling wallpaper in the toilet, torn bed runners and non-functioning lights. The mesh in the balcony is extremely dirty and just plain disgusting! Overall, a terribly disappointing stay.

My stay at Taj was pretty good, but when I left my air pods in the room I called up the lost and found of the hotel to notify me once there find it. I was surprised to get a return call which stated that the ear pods were missing. This makes me question the integrity of the housekeeping staff.

The room is disappointing, the bathroom is so small. You can hardly find space to do your make up and place your toiletries. The vanity area is smaller than a door. The view from the room is isn’t great, it’s the dusty mumbai which you would wake up to. Essentials like bathrobes is only on a requested basis. I did request but I didn’t get any. For me a good sleep and a nice bathroom to freshen up is the basic of a five star experience. The perfume or air freshener used in the hallway isn’t a pleasant smell. (It smells bad) What I love the most is the masala chai tea. That’s the best in their menu without a doubt. The checkin process is good. Hence the 2 starts. Overall It’s overrated to call this a palace when the basics of a 5 star experience isn’t delivered. For me a good sleep, cleanliness and nice space to relax is what would deliver a 5 star hotel experience. I completely understand outside surroundings isn’t in the control of the hotel but it’s up to the hotel to ensure the internal environment is kept to meet the right standards for the guests.

Hotel right across from Gateway of India. Extremely busy. Rooms adequate tick all the boxes. The food was spectacular. And the pool was a vibe in itself. I was celebrating my birthday and Ms Alisha at the front desk made sure we were made to feel special. For any momentous occasion I would recommend you choose the Taj

I recently had the pleasure of staying at this hotel and it exceeded all my expectations. The staff was incredibly friendly and attentive, always ready to assist with any request. The rooms were spacious, clean, and beautifully designed, providing a comfortable and luxurious atmosphere. The hotel's amenities were top-notch, including a fantastic pool area and a delicious on-site restaurant. Overall, my experience at Taj was absolutely delightful, and I would highly recommend it to anyone looking for a memorable stay

Iconic hotel right across from Gateway of India. Extremely busy. Rooms adequate tick all the boxes. The snacks and food during the function in ballroom were well above average. Shamiana had a standard wide range perhaps the servers could have been more attentive.

Amazing & Iconic hotel right across from Gateway of India. Extremely busy. Rooms adequate tick all the boxes. The snacks and food during the function in ballroom were well above average.

It was beautiful hotel nice view of hotel Amazing & Iconic hotel right across from Gateway of India. Extremely busy. Rooms adequate tick all the boxes. The snacks and food during the function in ballroom were amazing. Room was big and beautiful

Great place to stay if you can afford it. Quite an experience. But they should inform on their website if some wedding is there as they do not allow walk in customers to their restaurant of it is booked for wedding. This was the highlight of our India tour. We stayed two nights. We asked for a nice place to see sunrise, an employee took us to a hilltop next to a fort above the palace, and carried for us some tea and biscuits. The tower gives a view to the life of princes had hundreds of years ago, the original decorations and furniture are still there.

I recently visited to this hotel. Having a great experience with them by their hospitality they shown was brilliant. Their employees are very professional related to their work. Their other great thing was their architectures was pleasing to eye. Provides best quality food according to their time in which their customers demand. Hotel have contain everything feature that their customers wanted. Having a pool, spa, bar, fitness centre and also having the airport shuttle. They have everything that wanted from best hotel. Lastly i want to say that visit the Mumbai's best ever hotel and experience the joy that I'm having their.

We visited at once but it gives me a lot of memories ..The hotel is the most beautiful architecture I've ever been before. The staff is extremely well prepared and always ready to help From initial arrival to departure everything was first class. quality facilities used (hotel car, restaurant, swimming pool, breakfast) first rate.

I recently had the pleasure of staying at this hotel and it exceeded all my expectations. The staff was incredibly friendly and attentive, always ready to assist with any request. The rooms were spacious, clean, and beautifully designed, providing a comfortable and luxurious atmosphere. The hotel's amenities were top-notch, including a fantastic pool area and a delicious on-site restaurant. Overall, my experience at Taj was absolutely delightful, and I would highly recommend it to anyone looking for a memorable stay.

I visited the hotel 7-8 days ago. My experience at the hotel was totally amazing. Infra, services and cleanliness of the place is well established and maintained. The hotel staff is so supportive. Me and my friends didn't find any difficulty during check - in and out. A recommended place to visit.

Great location for the offered price. Very friendly and cooperative staff beginning from the entrance, They offer a good variety in breakfast. Many places are walkable from the hotel. The rooms could have been slightly bigger. Bathroom is of decent size. Overall, it was a pleasure staying here.