5/5 Anand M. 1 year ago on Google
Itβs
not
very
often
that
one
feels
inclined
to
pay
a
complement
towards
hotel
hospitality
unless
they
meet
high
standards.
Iβm
glad
to
mention
that
Hotel
Bawa
International,
Mumbai,
presented
me
with
one
such
opportunity.
From
the
moment
I
checked
in,
my
hunch
proved
right.
The
reception
staff,
if
I
may
be
permitted
to
mention
by
name,
M/s
Saloni,
is
a
true
epitome
of
what
courtesy
&
sincerity
is
all
about.
Having
left
instructions
with
her
to
keep
my
room
ready
when
I
arrive,
I
was
pleasantly
surprised
&
appreciative
of
the
fact
that
the
deluxe
room
I
was
allotted
matched
the
ambience,
hygiene
&
elegance
of
a
5
star
hotel.
Very
rarely
do
we
come
across
staff
in
the
hospitality
industry
who
go
the
extra
mile
to
satisfy
a
guest.
In
the
brief
moments
I
was
at
the
reception,
she
along
with
her
colleague
went
out
of
their
way
to
attend
another
guest
who
had
come
up
with
a
vexing
issue.
The
housekeeping
&
restaurant
personnel,
too,
were
top
class.
The
food
preparation
was
tasty.
Overall,
the
service
was
above
board.
Thank
you
Bawa
hotels
for
the
little
things
you
care
about
that
makes
our
stay
so
pleasant.