Was once upon a time a 5 star, now deserves to be probably a 2 star, if not worse. The hotel doesn’t allow occupants to have visitors, which in itself is a ridiculous condition which I have NEVER come across at any luxury hotel. Secondly, this condition was NOT MENTIONED on their own booking website, let alone a third-party platform and yet their staff kept insisting that it’s mentioned on the website and the misinformation was an issue with the booking platform! The manager asked me to pay a deposit for allowing my guest in and refused to give me any written copy for the amount paid. When I insisted on a receipt, the manager stated that he could easily disallow my guest and was making an exception for us. SERIOUSLY?! Unexpected attitude for a so-called 5 star hotel. Non disclosure of rules, arm twisting attitude and no cooperation! Highly doubtful if any “corrective actions” are being taken by their management as mentioned in countless Google reviews. Save your money and don’t book this hotel.

The location is next to Juhu beach so having morning walk at beach was my favourite part of the day. We had morning buffet breakfast, the helper name Anushka did the fantastic job in serving. She was helpful to almost 50 plus guest. I absolutely loved her. She was smiling all the time and kept asking what else we need. Breakfast was good but not extraordinary as per the price charged. The team at reception were always polite and helpful. Room was bit small than expected. Overall very good experience and stay. We would love to visit again

Very nice stay. Warm welcome by staff. Good food and bang on beach location, added value to my stay.

You can’t call this a 5 star hotel. The place is run down and more like a four star. The hospitality is more like a two star. It’s like visiting a government office. An average place that may once upon a time have been glamorous. I had a room booked for two. When I checked in the receptionist asked where is the second person. When I said I am solo he asked why I booked for two? And he was insulting enough to tell me that I should not take any female company to my room because I have checked in for only one. What does he take me for??? I booked asking for a smoking room and when I checked in they said it’s not available and maybe next day. No feedback since then even after reminding twice. My flight out was at 5 pm. When I asked for a one hour extension of checkout the lady was very curt saying you can take only 10 minutes and no more. Service comes from within. And grace and graciousness are what one expects when one pays for 5 star. I would never come back here. They need to learn that hospitality means care and warmth. And it comes from the people who are servicing. Not from the fast fading decor.

Beautiful property. One of my favourite place to stay in Mumbai. Situated Right at Juhu beach and adjacent to Juhu Chaupati. One side of all the rooms have partial sea view & view of running road which keeps the view alive & you never get bore n the room. Best rooms have full sea view from one window & full view of running road & Juhu chaupati from other window. Food & service are good. Staff is very humble & cordial. Swimming pool is at ground floor.

Stayed here for a few nights recently. Rooms were clean, breakfast was good. I read several reviews about club noise in the nights so I requested the staff to give me a room that's away from their convention hall. To my surprise, it was the noise from across the road. There are 2 clubs/pubs on the other side of the road from the hotel. They blast music so loud that it can be heard and felt in the hotel rooms. The location is good, if you like street food, chowpaty(known for street food joints) is just under 100 meters from the hotel. The beach get pretty crowded during the weekends. Can't really say beach near the hotel is pleasant. There are some good food outlets outside the hotel to grab a quick bite.

Ramada Juhu is a truly great hotel. It's spacious with impressive designs, The food is delightful, offering a wide variety of options. Anyone considering staying here can expect a wonderful experience

One of the worst hotels ethically. So the thing is I had booked a room for my parents for the period of Durga Puja, which was a 5n stay and had paid in full for the same. Unfortunately 1 day before the stay commenced, my mom had a major heart attack and was admitted in the hospital and underwent a surgery. I requested the hotel to cancel my booking citing medical conditions and also provided all the necessary medical documents including discharge statement, prescription and a letter from the hospital. To which the hotel denied refunding any amount. I mean you need to understand, when there is a urgent medical emergency one cannot do anything about it, I guess they don't have the basic sense or a heart towards people, they only care about is money. This clearly shows they will never care about their guests, they only care about is the money and their business. Such a pathetic and immoral hotel, and people. I hope one day in search of money they get nothing else. Hope they all go down the drain. The worst hotel and management I have ever come across in my entire life. Will surely avoid this hotel or any of their branches. Utmost shameful and pathetic people.

Just loves the ambience and food . Great breakfast but the dining hall is bit small and disorganized. We had to ask for which way the tea was ...so a little bit haphazardly organized...placement of food items needs reorganization. But overall great food..cooperative staff. 5 star

One of the best place to stay in the city with very nice and hard warming staff . Very luxurious rooms love to go there again

Lovely beach facing hotel which has a decent size swimming pool. Very well Maintained Wonderful experience. excellent would love to stay again in my future visits to Mumbai.The view is even more spectacular, with beautiful natural sunlight coming in.Friendly staff, clean rooms. The hotel is truly value for money. Near a beach amazing view there fire 5 star

I recently stayed at the Ramada hotel, and overall, it was a decent experience. While the hotel is advertised as a 5-star property, it is a bit old and could use some renovations. However, the hotel was clean, and my room was comfortable and well-appointed. One thing to note is that while the hotel is advertised as a 5-star property, it feels more like a 4-star property in terms of the amenities and overall experience. The check-in process was smooth, but the staff was not as warm or welcoming as one would expect from a 5-star hotel. The breakfast was okay, but the spread was not too vast, and the dining area was too crowded. The quality of the food was decent, but it could have been better. One thing that stood out to me was that unlike other hotels, if you order room service, you have to pay by cash at the time of delivery and not at the time of checkout. This was a strange practice in today's time and a bit inconvenient. Overall, I would recommend the Ramada hotel for a comfortable stay, but keep in mind that it may not provide a full 5-star experience. If you're looking for a clean and comfortable hotel with decent amenities, then the Ramada is a good choice.

I would give negative star's if that were possible. Let's just say on Jan 31st around 10pm, I checked in and left to go walk around town. Upon coming back around 1200am, I noticed that my room wasn't cooling (4th floor) fan was obnoxiously loud (I know Indian fans are loud but this was worse), the office desk chair wouldn't stay up, the sink had bonding gunk coming out, and it was moldy and dirty, where the funk stains were at. Needless to say, I went to front desk. They show me about 8 more rooms, and each room had it's issues. Enough that I didn't want to stay here. So the so called duty manager (let's call him Sunny) asked me to check one more room out and that he assured me that this room had no issues. He said something on 4th floor. As soon as he said that, I notified him that 4th floor was hot and air was not blowing like it should. 1st floor was better. He said it was ok. We went to the room and of course the ac was not working properly. I came back down and now I'm heated more as i asked him why would he send me back up there after I just told him that the air on the 4th floor was not working properly. He had a mask on, but I could tell he was smiling. And he said that he will show me another room. I told him last chance. We t to check out last room and it was on 3ed floor and still ac was not going to cool the room down. If I had to guess it was 78degrees plus in the room blowing 78 degree air. Yet the machine by the bed side said 18 degree Celsius, which is 64 degrees. There is no way in hell that the air blowing was even close to 64. I asked him to give me my refund so I can go elsewhere, and he tells me he can't do that. He tells me that I MUST stay one night for the bigger boss to come to do a refund. I refuse to stay in any of these rooms. I just want a simple refund so I can take my business elsewhere. I could leave here, but I want to make sure 100% that I will get my refund. It's now 1:20am and I am typing this as I'm in the lobby refusing to go to the room. It's highly disappointing that a duty manager who has worked at this establishment for 13 years can't do a simple refund. I wish I took photos. But in light of things I just wanted a good clean room where the ac worked properly and where the fan didn't make too much noise. (The reason for the fan was because the AC isn't strong enoghf to cool a room down. 1st floor ac was blowing colder air than the 4th floor but the fans were obnoxiously louder than expected.) This hotel is way outdated, remodeled at the cheapest expense, and managed poorly. Ok, so the picture I posted is of their lobby area.

The hotel used to be a great place to stay but I feel their rooms needs some upgrades, especially the light and AC control console on the bedside. They also have this weird policy of making you pay every room service bill on room delivery, not consolidated at checkout. Really irritating when you are in the middle of a call or work and the waiter is standing there on your head to make you pay up.

The hotel location is awesome. But staff has a casual approach towards customer. Looks like they are in government job and customer satisfaction doesn't matter. One awful experience I had was, we had our 4 year kid with us. In all the hotels in have stayed recently, like Hard Rock in Goa and The Park in New Delhi, have provided complementary milk for my kid. I called and no question was asked, they just delivered milk. At Ramada, they gave milk in a very small glass (100 ml) milk. When I told this is very less quantity you should at least give 200 ml of milk. They said in that case you have to buy it. Even after complaining to reception manager, he didn't do much.

If you are just choosing Ramada for your stay because it is just next to Juhu beach. Please look some other option as it is total waste of money. Spending 6.5k for this hotel is waste. Not at all a good option rooms are very small. Food is just ok, not too good. You can get much better food outside in any normal restuarant. Even the staff was not at all friendly. They are charging extra money for sea view which also just a waste as you can sea actual sea just coming out. Never stay in Ramada if you are visiting Mumbai. There are much better options then this.

We stayed here for 2 nights. It was a great stay and experience. We got a beach facing room which made our stay even more memorable. We absolutely loved sitting in the room and watch life pass by. Very relaxing. The room was good and spacious. The staff is polite and helpful. The room service staff is great. The checkin and checkout process is quick and efficient. The food quantity and taste is lovely but the price is a bit on the higher side. The location is iconic and perfect. Overall, a really good place to spend a long weekend.

It's an old hotel making accomodation for this age and time a bit outdated. Rooms are a bit small, but they're very clean and tidy. Good views if you have the sea face rooms, and amazing breakfast. More space would've made me give them five stars!

The staff was cheerful in welcoming and assigning the rooms. Rooms are spacious and also comfortable. Some rooms have the city view, some have sea view. Service was good and they tried their best to keep up the expectations. Breakfast has usual had many options.

Good experience! Rooms 5/5 - The rooms are spacious, clean and the view in the evening was just amazing. All necessary things were provided in the rooms. Food 4/5 - Biryani and tandoori were really delicious. The pizza and pasta taste was average. We really like the breakfast buffet (must try). There were so many types of dishes in the breakfast buffet and was tasty. Staff 4/5- Staff was friendly and helpful. Service 3/5- We got disappointed with the service. The first is when we ordered lunch, the one who brought it added a tip in the bill without notifying us and when I asked after swiped my card, he said it was added by mistake. Secondly, when I ordered dinner, we almost waited for more than an hour. Also for clearance, we called them thrice but nobody had come. The dinner plates were there in the room until we checkout. Need improvement.

Stayed in the Deluxe suite sea view. Stunning sea view spacious room. What I enjoyed most was the health center. If you go there please ask for gym trainer Shiv. He is superb! On form, technique and takes a genuine interest to ensure the guests have a good work with the correct form. He was a delight and should be considered for promotion and strong appraisal. Wishing him the best. Good job Ramada also on the jousekeeping service. Very prompt and helpful. - Abhijit

The hotel has a great room, gym and swimming pool. Would definitely rate it as one of the better hotels I’ve been to in India. The gym trainer, Shiv, was also great and gave a lot of helpful information for a healthy lifestyle including massage, gym and yoga.

I stayed for around 14 days in the hotel. The washroom stings of sewage. The vintage housekeeping staff is "nagging" if you call the housekeeping, once you open the door, they will right away enter your room without asking, they will ask you to pay for laundry without a bill, PLEASE DON'T PAY THEM IN CASH. They used to come without bill, just with a slip and ask for cash, i paid the bill via gpay and to my surprise i was asked on the time of checkout by the reception to pay my outstanding "laundry bill". Thanks to online payment i was able to show them the proof. UTTER PATHETIC WAY TO TREAT YOUR GUEST. The reception don't have the courtesy to check the bills even paid online. Even the breakfast buffet had very limited option. I have stayed in lemon tree and Orchid hotels. Never faced such issues. There was a time when Ramada was a name, i don't see today why it was. They are not willing to even customize food orders, i simply asked them to bring smaller proportion of food, i was willing to pay the full amount, they refused. Because i would have been wasting so much food, i had to order online most of the days. Will not recommend this hotel to anyone.

hotel with its classical and modern look located at Juhu Beach, very ideal for vacation, Party celebration , Business meets , and national and international tourist, The hotel offers a array of its cuisines and best services. Supporting staff is friendly as per standards and hospitality culture. The hotel offers luxurious amenities along with best facilities. Beautiful , well cleaned and well maintained swimming pool, beautiful parks and well cleaned , beautifully decorated rooms with all modern facilities. A great experience to stay in the hotel for all point of views.

Very prompt service and clean rooms! Was quiet at night and garden view was nice (plants/palm trees). Shower was hot and had good water pressure. Towels and sheets seemed clean. Breakfast buffet was also delicious! The location was also convenient.

Wonderful experience. excellent cuisine. I was given a room with a magnificent view of the sea. I spent one night there with my relatives. There were no problems at all. Also very prompt was the room service. Overall, a wonderful stay. Regards to the entire staff. They are very helpful.

I have visited this Hotel with my family for vacation and it exceeded all my expectations as a truly exceptional 5-star establishment. From the moment I stepped into the grand lobby, I was greeted with warm smiles and impeccable service. The hotel's elegant décor and attention to detail exuded a sense of luxury and sophistication.

I stayed at the Ramada Plaza by Wyndham and it was an amazing experience. The hotel is located in a great area. The rooms are spacious and clean, with comfortable beds. The food was delicious and the service was excellent. I would definitely recommend this hotel to anyone visiting

A 5 Star Property bang on Juhu Beach Top Notch Service and Worth a stay This is heaven on earth , from meetings to conferences to family stay every thing is just worth it. Do try the buffet , very highly recommended , plenty of options and varieties and value for money 10/10

Lovely beach facing hotel which has a decent size swimming pool. Very well maintained and clean. The service and staff are very friendly and helpful. The food is excellent and really very tasty. Great ambiance and lots of amenities. Vallet parking is available here.

Awesome ambience & Stay, Cleanliness has been given priority. Good service from staff members, Value for money, Good location, hotel is just next to Juhu Chowpathy beach main entrance. Great place to spend your day & enjoy Mumbai delicacies like Vada Pav, Pav bhaji, Chinese, desserts (Kulfi, Faloodas & Ice golas) & cutting chai in the Juhu food stalls. Will definetly recomend family & friends to book a stay. Thank you Ramada Plaza for making our stay memorable.

I liked this place, room were clean and cozy. Ambience was great. Loved being here.

Costly but it’s good, prime location next to beach and with good swimming pool. Food is costly when compared to near by options you have. Staff are too friendly, got partial sea view quite opp to road which gave great views to the beach, other deluxe I rooms aren’t worth the price. Premium sea facing suite is too good.

The hotel is located right on the sea beach. Clear sea view from hotel lobby and rooms mostly have a side view. The restaurants are small compared to the accommodation capacity and thus may get crowded during breakfast hours.

I had a massage with Kanta today. She was amazing and so friendly. I would definitely recommend going to her. Very professional and listened to how I liked the massage. 5 star review from 🙌🏽

Great location..just next to the main entrance of Juhu beach.... Breakfast was simply superb...chef is too good in making both south & north dishes.. gym is well maintained... Only one problem. Restaurant / bar is not see facing..only the gym faces beach...what an opportunity loss .. even if they provided a small option to sit n drink or eat... That would have been awesome... What's the point in having a beach next to u but not giving the view in restaurant... Thats why 4 star... otherwise it's worth 5 star

Ramada is situated right in front of Juhu Beach. Minarul and Suraj took great care of us during our stay. We took one sea-facing room. It was totally worth the price. You wake up to the beautiful view from your room window and enjoy sun rays falling on your face while you sip tea. Also, since it is right on the beach, you can visit the beach every morning in just 2 minutes. The breakfast buffet is epic. Do try the waffle from the live counter. It's an absolute delight.

I visited this place many times. Their rooms are really nice and very hygienic. Interiors are really cool. Food is amazing with great service. Staff is humble and very cooperative. Must visit this place🙌🏻🙌🏻

Awesome view of Juhu Beach, nice ambience, suitable food. Though everything was good, we received unclean fork in cutlery at room dining - not good for a 5-star name.

They claim it is five star but it seems like two or three star and breakfast is quite ok ok in morning service like room service is good , but no other facilities and quite conjusted place

Great experience. Good food. Got one sea facing room with majestic view. Stayed one night with family. No issues with anything. Room service was very prompt too. Overall, very pleasant stay. Thanks to all the staff. Special mention - we forgot some medicines at the hotel. They made it a point to personally deliver it to us close to where we live. Fabulous!! Keep up the great work.

Service was good. Would recommend to work on interiors for the price they charge. 4.3 Stars

Beautifully located... Courteous staff... Delicious food ( a bit expensive though), neat and clean hotel... Juhu beach is just next to the hotel

Great staff, extremely helpful and polite, the rooms were clean. Shoutout to Neha, Naresh and Vivek for their efficient service.

Ramada just like 3 star hotal now feeling inside location is very good but facilities and parking just like 3 star

Hotel is good. Corona protocol maintained. Food is good but not to the expectations.

Not a 5 star class for sure. There were some unwanted surprises which were not good experience. Staff is not trained as 5 star should be.front desk personal behaviour was unprofessional. Regular 5 starers better avoid this hotel.

Very nice location just near to Juhu Chowpaty. Its rooftop is very ideal to host any parties/ weddings etc.

Very nice place. Peace full place & pleasure , good service from staffs, healthy food quality.

Renuka helped me with my bookings. She was very professional and polite. Subbu and Gautam did a very good job with housekeeping. Dakshata helped us with our breakfasts every morning. This was important since I had my 90 year old father with me too. You all had made our stay very pleasant. Thank you.

We booked Executive Salon room with full Sea View. Room was pretty well organized and staff was courteous. Executive Salon room has Swimming Pool view and Juhu Beach view with a long 3 sided window. We also accessed Tangerine Restaurant and Bar within premises and I must say, food was awesome ! Best appetizers and main course items. Food quality was awesome ! Staff was super helpful and well trained. They were available whenever needed. Oriental Bowl (Chinese) restaurant was closed when I visited. Overall, must book this hotel for lavishing Juhu Beach views !

Awesome location and good facilities. We got connected rooms with partial sea view and it was lovely. Pool staff is brilliant and breakfast buffet spread was ok. Parking space is decent. Services isn’t great though. Which 4/5 star hotel charges for extra bottled water in room? At least Taj doesn’t. Check in experience was average.

Not felt like a 5 star hotel. Rooms were fine but the service was not up to the standards and they don't have proper spacious parking also they don't open the beach facing gate for their guests.

Last week i visited Ramada palm grooves situated at juhu beach mumbai. the hotel has a parking moreover a staff to check registrations. and sanetization process. as we enter the gate we can see reception counter where staff was quite humble & helpful. as i entered in the room it was a nice room with ample facilities. overall i stayed in there for 3 days & had fun along with my business.

Sub standard hotel, no way a 5 star. Very poor breakfast buffet. Room size was very small. Felt like a budget hotel. 3 star is for staff behaviour only which was good

very bad service they even charge for cutlery and glasses rooms are smelly they are not at all cooperative this doesn't feel like a 4 star hotel i would not recommend this place to anyone for these things you can not even blame covid

Good hotel with excellent hotel staff. They are very humble and hard working guys. Hotel rooms and service is very good. I recommend this hotel for your next hotel stay. Some rooms have sea view, try to get that one as it very beautiful.

The location of the hotel is amazing, right on Juhu beach. Compared to other Five Star properties such as Marriott, Oberoi etc. the rooms are average. Dining space for breakfast is also a bit small but enough. Food is definitely amazing. A warm welcome by staff and always ready to help. Bang for bucks hotel!

Roshan and Yogesh at the desk got no chills no manners. They don't inform you about things at the time of check-in and cheat customers. You guys should learn how to earn a customer over talks. Rest the whole services are good just the desk needs an upgrade.

Good clean property however showing its age. Small things like cracks in the floor, shower cubicle door not closing properly etc. The buffet breakfast was fine would be better if they included live dosa counter. The fruits are kept very close to the non vegetarian items, not perfect for vegetarians.

Perfectly located hotel at juhu Beach. Compact. I wonder they have a beach front and why the restaurant is inside dingy rooms. Could command a premium. Rooms are good, breakfast is good. Would come back again.

Stayed one night here with Family.The rooms are well maintained with lots of facilities.They provide shower packet which includes body wash,body lotion,shampoo and conditioner along with hand soap.There is hair drier and face mirror.There is both hot and cold shower available.There is toilet paper and comb,dental kit,shower cap,disposable bag ,hand towel,after shower towel.They provide ironing box and sandals to wear inside the room.There is a treasure to keep things safe and laundry bag.They have room service 24 hrs.There is water heater to make coffee and tea and they do provide coffee powder,milk cream as well tea bags and both white and brown sugar.They provide a tv which works well and a fridge to keep eatables and water.The bed is very comfortable.Overall I really would say it deserves 5 stars and the service is very good. We had their breakfast buffet which was simply outstanding it was continental breakfast with variety of foods available.

Breakfast is awasome. Location is nice. Very expensive In Dining. Stones throw away from juhu beach. Very expensive rooms. There was maintenance work going on and hammering noise continued throughout our stay. Even after complaining multiple times, nothing done.

Wonderful property to stay in Juhu. It's right by the beach. Amazing service by the staff. Special mention Mr. Suraj and Mr. Jairaj. They regularly checked on customer's comfort throughout their stay. From room cleaning to proactively placing water bottles daily. Overall it was a very pleasant stay. Would definitely recommend this property to my friends and family.

An amazing hotel with good staff. We also got upgrade to beach facing room. Pleasant stay!!

Had a very nice time attending a function. The music was awesome, the starters were extremely yummy, the food buffet was superb. The overall service was top notch.