Sofitel Mumbai BKC image

Sofitel Mumbai BKC

Hotel

Ritzy rooms & suites plus multiple dining options, an Ayurvedic spa & a rooftop pool with a bar. People often mention stay, staff, experience, good, hotel, service, great, room, Sofitel, comfortable,


Address

C 57, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India

Website

all.accor.com

Contact

+91 22 6117 5000

Rating on Google Maps

4.70 (33K reviews)

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Featured Reviews


Frequently mentioned in reviews: stay (81) staff (78) experience (56) good (56) hotel (55) service (38) great (35) room (33) Sofitel (28) comfortable (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Khushbu S. 1 year ago on Google
    I was staying in hotel for my visa appointment for 2 days. I was late for my consulate appointment next day it was early morning, decided to handover the room card with the man on reception. He was actually busy with a US citizen, I interrupt and excuse for a minute with the gentleman and the reception guy. He make a weird face and shout on me saying can't you see I am busy. Thus, i believe if you are Indian they will not respect your time. This would be a bad experience overall. I am not happy, feel like this is not a right place for an Indian to stay. I am moving to Us now, would say this is the first racism i feel in my own country. Even though they all are Indian. But Mumbai staff must learn to be courteous and generous, as other people staying in the room also pay the same price. Coming to food, it was very oily and not worth the money 10/6. Overall 10/8 for cleanliness and 10/1 for staff and reception guys. Thanks.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 KALAL H. 1 year ago on Google
    Had a fabulous stay. The rooms are amazing and mine had a beautiful view of the racecourse. Every amenity taken care of. Room service, though a bit slow, is good. The staff are really courteous and treat guests with utmost respect and value their time. Check-in and check-out process was a great example of this. The breakfast was awesome with a fantastic spread.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Shachin M. 1 year ago on Google
    Great food with a good size of buffet. The food menu is arranged according to various cuisines. The staff truly cares about your experience a big thanks to NIGEL ,he was superb at his job. He was very attentive ,careful ,very customer focused, friendly and looked into all that we needed. The food is absolutely amazing โ€“ everything we tasted melted in other mouths. Absolutely the best meal we had while in a while. Highly recommend!โ™ฅ๏ธโ™ฅ๏ธโ™ฅ๏ธ
    3 people found this review helpful ๐Ÿ‘

  • 4/5 Yogita T. 1 year ago on Google
    Excellent experience! From the time I checked in, till check out, all the staff I interacted with were extremely polite and helpful. Room was clean and comfortable. Wish I didn't pick a smoking room as the smell was very evident in the room. Breakfast/Brunch/lunch was good, but nothing spectacular. Will definitely stay here again when I visit.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Sudhir M. 1 year ago on Google
    Excellent service. Very co-operative staff. Enjoyed food very much. Very spacious rooms and smooth check-in experience. They are rendering outstanding services with humble generosity during my four days of stay. Hope your patronage can continued the same services in future too. Good luck.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 harish s. 1 year ago on Google
    An Awesome experience of luxury stay at Sofitel with extremely helpful staff. Kudos to the entire team. Neat and well marinated hotel with hygiene of the highest standards being maintained. A good breakfast spread with an equally delicious and sumptuous dishes. The Property is conveniently located. l, provided us with umbrella in heavy rains. It was short business strip but will love to stay gain for a longer duration.
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Akash T. 6 months ago on Google
    I recently had the pleasure of staying at this luxurious hotel with lavish rooms. While the experience was undeniably indulgent, it's important to note that it comes at a premium price. The rooms were nothing short of opulent, with elegant furnishings, plush bedding, and stunning decor that exuded a sense of grandeur. The attention to detail was impeccable, and every comfort was thoughtfully provided. From the spacious bathrooms to the breathtaking views from the windows, there was no shortage of extravagance. The hotel's amenities also lived up to its reputation. The on-site dining options were exquisite, offering a wide range of culinary delights. The spa and wellness facilities were top-notch, ensuring relaxation and rejuvenation for guests. The attentive and professional staff added to the overall positive experience, making us feel like valued guests. However, it's worth mentioning that all this luxury comes at a price, and it's undeniably on the expensive side. While the quality of service and the lavish accommodations are exceptional, budget-conscious travelers might find it challenging to justify the cost. In conclusion, if you're seeking an indulgent and lavish escape where no expense is spared, this hotel is a top choice. The opulent rooms, impeccable service, and luxurious amenities create an unforgettable experience. Just be prepared to open your wallet wide for this extravagant stay.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Ritchel P. 1 year ago on Google
    I stayed with Sofitel BKC for my Birthday. The staff made my day, it was a wonderful experience. They went over and beyond to make my day special and my stay enjoyable and memorable. Their service is exceptional, Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Excellent property. Hotel exceeded my expectations. Thank you for your hospitality! Highly recommendable to all.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Shreeya D. 1 year ago on Google
    Great food with a good size of buffet. The food menu is arranged according to various cuisines. The staff truly cares about your experience a big thanks to NIGEL ,he was superb at his job. He was very attentive ,careful ,very customer focused, friendly and looked into all that we needed. The food is absolutely amazing โ€“ everything we tasted melted in other mouths. Absolutely the best meal we had while in a while. Highly recommend!โ™ฅ๏ธโ™ฅ๏ธโ™ฅ๏ธ
    2 people found this review helpful ๐Ÿ‘

  • 5/5 a s. 8 months ago on Google
    Excellent experience! From the time I checked in, till check out, all the Front office staff I interacted with were extremely polite and helpful.Front office team went out of the way to help my family and made stay so comfortable and excellent. Room was clean and comfortable. Breakfast/Brunch/lunch was good.Will definitely stay here again when I visit. Thanks and keep up the good work
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Raffia W. 1 year ago on Google
    Phenomenal experience! I have stayed for 2 nights with my family and the staffs really provided top notch service. Floors, rooms was spotlessly clean and high end facilities installed. Food court was lovely, tried many of the things and didn't get disappointed at all. Left a satisfied customers and I highly recommend this place to stay.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kaustubh B. 2 years ago on Google
    I was here for a wedding on one of the week days in the month of December with both my parents. And my overall experience was very good. We were here for less than 24 hrs, but trust me, it was amazing staying in Sofitel. The moment we entered the room, it was all lavish and luxurious, which made our day. The room was properly sanitized and was spotless. Also, since we were 3 of us, for me, they converted the sofa into a mini-bed, which is a good gesture. The food was flavoursome and the continental part was top notch. The department of housekeeping also did a great job, cleaning the room from time to time. And I'd like to make a special announcement about the receptionist, Ms. Pallavi, who helped me a lot and was very polite and friendly whenever we had a conversation. So my overall experience was excellent. I'd like to visit this place again whenever possible. Hope this helps you. Thank you!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 rahul r. 8 months ago on Google
    Recently stayed with Sofitel BKC for my Friends wedding . The staff made my day, it was a wonderful experience. They went over and beyond to make my Friends Birthday day special and memorable. Their service is exceptional, Every staff member I encountered, from the valet to the check- in to the House keeping staff were delightful and Happy to help. Attitude, overall Excellent property. Hotel exceeded my expectations. Thank you for your hospitality! Highly recommendable to all.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Rachel A. 1 year ago on Google
    I've never stayed in the hotel but have enjoyed their brunch a number of times. We've always received excellent service and the food has been great, a good variety and tasty. We went there for the Easter brunch this time and loved the activities for the kids. The food selection was good, and the drinks were great. Service was extremely slow, however. I don't know if they are short staffed or just were not expecting so many people. It took a full 30 min to get our first drink. Essentially we had to order another drink as soon as we received the last one and even then we were sometimes left without. The music was also really loud. They need to figure out a better sound system so that it isn't too loud in one spot of the restaurant for others to hear in another part. Still, we had a great time and have loved the experience everytime we've gone.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Devendra K. 10 months ago on Google
    The hotel was great, the staff was friendly, and the services were recommendable. I booked a junior suite for my parents and my brother, who accompanied them. Overall, my family had a comfortable stay. The staff was very senior citizen-friendly and catered to my parents' comfort throughout their stay. My family also tried one of the restaurants (Jyran) at the hotel for dinner; although it was expensive, the food and ambience were amazing. Additionally, the complimentary breakfast options were great, and everyone enjoyed different flavors and dishes.. I highly recommend this hotel and will definitely stay here if I am in the area. Thank you for your hospitality.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Arun K. 2 years ago on Google
    Have stayed here for a night as part of business travel. It was smooth check-in process the front desk staff where really helping. I got support for getting my RTPCR done from the hotel room itself. Breakfast was really good with variety of food to choose from. The rooms where specious for a hotel in Mumbai, it was kind of traditional themed room with a big window. also has a work table in the room. The lighting found to a bit gloomy/dull but it was well gelling with the overall theme of the room. Room service where good and they responded promptly for all my queries or requirements.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gopi T. 1 year ago on Google
    Excellent experience! From the time I checked in, till check out, all the staff I interacted with were extremely polite and helpful. Room was clean and comfortable. Wish I didn't pick a smoking room as the smell was very evident in the room. Breakfast/Brunch/lunch was good, but nothing spectacular. Will definitely stay here again when I visit
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ravi K. 3 months ago on Google New
    During my recent stay at I was pleasantly surprised by the overall quality of my experience. The staff demonstrated exceptional hospitality, always eager to assist and make my stay enjoyable. The room was well-appointed, combining comfort and style, and the cleanliness was consistently maintained. The hotel's amenities, including the fitness center and on-site dining, added value to my visit. Conveniently located near local attractions, provided a convenient base for exploration. I would certainly consider returning and recommend it to fellow travelers seeking a comfortable and welcoming accommodation.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gautam B. 1 year ago on Google
    I stayed with Sofitel BKC for my Birthday. The staff made my day, it was a wonderful experience. They went over and beyond to make my day special and my stay enjoyable and memorable. Their service is exceptional, Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Excellent property. Hotel exceeded my expectations. Thank you for your hospitality! Highly recommendable to all.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Devendra s. 10 months ago on Google
    The hotel was great, the staff was friendly, and the services were recommendable. I booked a junior suite for my parents and my brother, who accompanied them. Overall, my family had a comfortable stay. The staff was very senior citizen-friendly and catered to my parents' comfort throughout their stay. My family also tried one of the restaurants (Jyran) at the hotel for dinner; although it was expensive, the food and ambience were amazing. Additionally, the complimentary breakfast options were great, and everyone enjoyed different flavors and dishes. The hotel also engaged with me before my booking to ensure that the requested airport transfer services were arranged. They accommodated my special request promptly and with friendliness, which I really appreciated.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Amol M. 2 years ago on Google
    Lovely venue! Just delivered a meaningful speech (I prefer this over a motivational speech) at this venue for about 150 people. Sofitel is a lovely venue. The conference facilities are world class. Had breakfast at their restaurant, the food quality is superb and the spread is amazing. The sound system and ambience of the conference was perfect. Service standards are high. Highly recommended.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Vimal B. 1 year ago on Google
    I recently had the pleasure of staying at the sofitel hotel and it was a truly luxurious experience. From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel like a VIP. The room was spacious and beautifully decorated with all the amenities one could ask for. The bed was comfortable and the linens were high quality, ensuring a great night's sleep. The hotel's facilities were top-notch, well-maintained and clean. The hotel's location was also fantastic, with plenty of great restaurants and shopping nearby. Overall, my stay at the hotel was exceptional and I would highly recommend it to anyone looking for a truly luxurious experience.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Koppula A. 10 months ago on Google
    I stayed with Sofitel BKC for my husband Birthday. The staff made my day, it was a wonderful experience. They went over and beyond to make my husband special and my stay enjoyable and memorable. Their service was too good Every staff member was good at service Excellent property. Hotel exceeded my expectations. Thank you for your hospitality! Highly recommendable to all.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Rupesh s. 8 months ago on Google
    The restaurant offers excellent food accompanied by a generous buffet selection. The menu is organized based on different culinary styles. The staff members, especially Mr. Tanmoy, demonstrate genuine concern for ensuring a pleasant dining experience. His performance was exceptional, as he displayed attentiveness, carefulness, a strong customer focus, friendliness, and fulfilled all our requirements. The food itself is truly remarkable, as every item we sampled was incredibly delicious and left a lasting impression. It was unquestionably the finest meal we had enjoyed in quite some time. We wholeheartedly recommend this place!

  • 5/5 Rachel R. 9 months ago on Google
    Excellent experience! From the time I checked in, till check out, all the Front office staff I interacted with were extremely polite and helpful.Front office team went out of the way to help my family and made stay so comfortable and excellent. Room was clean and comfortable. Breakfast/Brunch/lunch was good.Will definitely stay here again when I visit. Thanks and keep up the good work

  • 5/5 Aditi S. 11 months ago on Google
    The hotel was great, the staff was friendly, and the services were recommendable. I booked a junior suite for my parents and my brother, who accompanied them. Overall, my family had a comfortable stay. The staff was very senior citizen-friendly and catered to my parents' comfort throughout their stay. My family also tried one of the restaurants (Jyran) at the hotel for dinner; although it was expensive, the food and ambience were amazing. Additionally, the complimentary breakfast options were great, and everyone enjoyed different flavors and dishes. The hotel also engaged with me before my booking to ensure that the requested airport transfer services were arranged. They accommodated my special request promptly and with friendliness, which I really appreciated. I highly recommend this hotel and will definitely stay here if I am in the area. Thank you for your hospitality.

  • 5/5 Manoj Kumar S. 8 months ago on Google
    A very nice place for a good hearty meal. Most of the cuisines are covered. It has a good ambience. The service also is good. There is a good variety of dishes. All are very tastes good. The dessert section is quite good. The waffles with maple syrup and ice cream was delicious. Variety of cakes and Indian sweets were lovely. Even the Pan (beetle leaf) chat variety was very tasty. I had it for the first time. A big sumptuous meal with very good and attentive service. Enjoyed a lot and Loved it.

  • 5/5 vishal k. 8 months ago on Google
    I stayed with Sofitel BKC for my Birthday. The staff made my day, it was a wonderful experience. true to its name, the hotel building is really grand... 10 out of 10 for food quality, food taste, service & atmosphere. Roof Top / terrace restaurant with open as well as covered seating arrangements. Food is definitely delicious, slightly expensive as compared to quality and size, but it's normal & expected for 5 star hotel categories. All staff is very cooperative and helpful. Visited during weekdays and not much crowded. Service is also faster. Overall, it was an excellent experience. Definitely recommended for an amazing dining experience with family and friends...

  • 5/5 Devesh T. 8 months ago on Google
    A very nice place for a good hearty meal. Most of the cuisines are covered. It has a good ambience. The service also is good. There is a good variety of dishes. All are very tastes good. The dessert section is quite good. The waffles with maple syrup and ice cream was delicious. Variety of cakes and Indian sweets were lovely. Even the Pan (beetle leaf) chat variety was very tasty. I had it for the first time. A big sumptuous meal with very good and attentive service. Enjoyed a lot and Loved it.

  • 5/5 Anirban D. 7 months ago on Google
    During my recent visit, the Sofitel Mumbai BKC completely surpassed all of my expectations. The lavish design and welcoming atmosphere of the hotel immediately put me at ease. The accommodation was large, tastefully decorated, and furnished with contemporary facilities to make for a pleasant and opulent stay. With a wide variety of restaurants serving delectable cuisine from around the world, dining at the hotel was a treat. The broad and excellent breakfast buffet catered to a variety of tastes. Being centrally located in the Bandra Kurla Complex made it convenient to access business hubs and shopping areas. The exceptional service was what really made this hotel stand out. The staff was helpful, considerate, and always willing to accommodate any requirements. Their personal care and attention to detail made

  • 5/5 Bhavesh G. 2 years ago on Google
    I stayed at Sofitel for about 3 days and really enjoyed my stay. The Spa itself was gorgeous.The whole staff was super polite and helpful. when the housekeeping department came. They properly sanitized everything. All processes were made simple with no hassle. They are so kind to communicate with you whenever you need help. Hope to stay again.๐Ÿ”ฅ๐Ÿ’ฏ๐Ÿ˜Ž

  • 5/5 sujit k. 3 months ago on Google New
    I really love my stay there it's was a great experience. The staff was really great they went above and beyond with there services they very friendly and helpful. Me and my sister stay there for 3 days. For 2 female we really feel safe and happy there. the restaurant was great also the food was great but I think they should have more items when it come to India food. U guys should add more India items to your menu. But overall I give u guys 100 stars ๐ŸŒŸ. Thank for making my stay so beautiful and safe .

  • 5/5 Divya D. 3 months ago on Google New
    Absolutely a fantastic hotel with very thoughtful service. Each member of the team is respectful and friendly. The breakfast buffet has variety of foods and tastes great. The rooms are well laid out and spacious. For our family, this location was perfect since we had family in every part of Mumbai.

  • 5/5 Centaine P. 2 months ago on Google New
    I stayed here for a couple nights December 2023 and would recommend it to anyone, itโ€™s such a nice place to stay and everyone is so friendly. The pool was relaxed, the food in the ground floor restaurant was also delicious. Iโ€™ve given 4 stars for location just because it was so far from the tourist area that I struggled to get there and back as cabs can take a really long time in the traffic so be prepared to get the train. Also would recommend the hotel to let guests know when windows are being cleaned.

  • 5/5 KรฎรŸhร รฑ Y. 3 months ago on Google New
    "Exceptional stay at the hotel! Impeccable service, luxurious amenities, and breathtaking views. The staff went above and beyond to ensure a memorable experience. From the stylish rooms to the delectable dining options, every detail was perfection. A true oasis of comfort and hospitality. Highly recommend for an indulgent retreat."

  • 5/5 Karan Kumar S. 3 months ago on Google New
    I recently had the pleasure of dining at sofitel Mumbai BKC and it was an exceptional experience. The ambiance was inviting, the service was impeccable, and the menu offered a delightful array of delectable dishes. From the first bite to the last, each dish showcased exquisite flavors and meticulous attention to detail. The staff was friendly and knowledgeable, enhancing the overall dining atmosphere. I highly recommend [Restaurant Name] for anyone seeking a memorable culinary journey.

  • 5/5 Manjit S. 3 months ago on Google New
    I really love my stay there it's was a great experience. The staff was really great they went above and beyond with there services they very friendly and helpful. Me and my sister stay there for 3 days. For 2 female we really feel safe and happy there. the restaurant was great also the food was great but I think they should have more items when it come to India food. U guys should add more India items to your menu. But overall I give u guys 100 stars ๐ŸŒŸ. Thank for making my stay so beautiful and safe . God bless u and your familys...

  • 5/5 Michael 3 months ago on Google New
    At Sofitel I had a delightful experience. The staff was exceptionally friendly and accommodating, ensuring a warm welcome. The room was spacious, clean, and tastefully decorated, providing a comfortable retreat. The hotel's amenities, including the spa and rooftop lounge, added to the overall luxurious atmosphere. The central location made it convenient to explore the city. I highly recommend this one for a relaxing and enjoyable stay.

  • 5/5 viswa t. 3 months ago on Google New
    I recently had the pleasure of staying at this hotel with excellent services. I was impressed by the professional customer care. The staff were supportive and very professional. The food quality was outstanding. The room service was Top-notch, cleanliness and hygiene were on their list of priorities. This hotel provided a quality experience that satisfied my expectations. I will definitely visit again. Overall, a remarkable establishment that I highly recommend to anyone seeking a professional and quality stay.

  • 5/5 Muskaan P. 3 months ago on Google New
    I recently enjoyed a delightful stay at a hotel known for its exceptional services. The moment I arrived, I was impressed by the outstanding customer care. The attentive staff made my experience truly memorable. The food quality was excellent, providing a delightful culinary journey. Impeccable room services and a strong focus on cleanliness and hygiene ensured a safe and comfortable stay. This hotel surpassed my expectations, leaving me with a lasting impression. I plan to visit again and highly recommend it to those seeking a fantastic getaway.

  • 5/5 Avish k. 5 months ago on Google
    We had a fantastic time at the Sofitel Hotel for nine days, along with guests from Australia, the US, and Brazil. Our experience at the hotel, particularly at the ground floor restaurant, was absolutely incredible. Tanmoy Pal provided exceptional service and took great care of our special requests. In summary, our overall experience was truly amazing.

  • 5/5 Thoudoju Rajashekar c. 8 months ago on Google
    one of the BEST SERVICE in a 5 star property. The hotel is obviously located in the heart of the business district, the location is extremely convenient. We booked the club room and we were highly impressed with the excellent service! The reception, housekeeping & overall the complete staff from the doorman to the chef -- everyone was excellent at their task, kind & hospitable. The breakfast spread is great and the food is delicious.

  • 5/5 ES21LEE10 Muruganantham k. 5 months ago on Google
    Visit was memorable. I would like to extend my gratitude and thanks to all the staff of the hotel. They are so humble and hospitality was world class. Would like to visit again as soon as possible. Extremely Satisfied.

  • 5/5 Varnika G V. 5 months ago on Google
    It was really nice experience, we enjoyed our stay. The room, service, food everything was top notch. Just one thing on the day we reached since our breakfast for that day was not included we decided to have breakfast at Artisan Cafe and ordered Eggs Benedict, which was heavenly. However, next day at buffet breakfast we ordered eggs benedict again expecting the same taste but, it wasn't so good. Will suggest that same quality and precision is maintained at the buffet breakfast as well. Other than that the stay was amazing. Totally loved it

  • 5/5 Shivangi S. 5 months ago on Google
    My visit to this restaurant was a delightful experience. The ambiance, service, and cuisine were outstanding. I had the Eggs Benedict, which was heavenly on the first day, but it didn't quite match the same quality during the buffet breakfast. Consistency is key, but overall, it was an amazing dining experience.

  • 4/5 Anudeep R. 5 months ago on Google
    Overall great experience, staff are very helpful and accommodating. The restaurant, especially breakfast is excellent. Rooms and accessories are very good. The bathroom is certainly awesome. The only suggestion I would have is to improve the quality of the drinking water available in glass bottles. And it is a perfect date dining restaurant. Well furnished rooms and excellent management.

  • 4/5 Kuntal B. 4 months ago on Google
    I recently had the pleasure of staying at this hotel with truly excellent services. From the moment I arrived, I was impressed by the top-notch customer care. The staff was incredibly attentive, making my experience memorable. The food quality was outstanding, offering a delightful culinary journey. The room services were impeccable, and cleanliness and hygiene were top priorities, ensuring a safe and comfortable stay. This hotel provided a quality experience that exceeded my expectations. I will definitely visit again, as it left a lasting impression. Overall, a remarkable establishment that I highly recommend to anyone seeking a fantastic getaway.

  • 5/5 Prakash T. 9 months ago on Google
    Its a must try for everyone who need a one of the best experience and during my recent stay at Sofitel Mumbai BKC, I had an absolutely fantastic experience. From the moment I arrived, the staff greeted me warmly and made me feel right at home. The check-in process was seamless , efficient and flawless. The room which was allotted to me was spacious, clean, and beautifully decorated. The bed was incredibly comfortable, ensuring a great night's sleep. The amenities provided were top-notch, including a well-stocked minibar (liquor chargeable separately) , a coffee brewer, and luxurious toiletries. One of the highlights of my stay was the exceptional service provided by the hotel staff. They were very much attentive, friendly, and always willing to provide an extra service to make my stay memorable. Whether I needed recommendations for local attractions or assistance with any requests, they were prompt , helpful and their guidance was remarkable I must recommend this to everyone, Cheers

  • 5/5 Supreet M. 8 months ago on Google
    One of the best memories of my stay at any place. I stayed here for 1 week as I went for a business trip. The 5 star rating does make sense here. They won't let you get disappointed . They have great staff to assist you at any moment as well as the food is superb. Again the rooms are extremely big and the bathroom too. They provide different amenities starting from pool to spa. The rooms are equipped with various essential product case you need them. They also provide a complimentary breakfast which outshines everything. It is a highly recommended place if you want to feel a great hospitable vacation or trip!

  • 5/5 nitin s. 3 months ago on Google New
    Excellent experience! From the time I checked in, till check out, all the Front office staff I interacted with were extremely polite and helpful. Room was clean and comfortable. Breakfast/Brunch/lunch was good.Will definitely stay here again when I visit. Excellent experience! From the time I checked in, till check out, all the Front office staff I interacted with were extremely polite and helpful. Room was clean and comfortable. Breakfast/Brunch/lunch was good.Will definitely stay here again when I visit.

  • 5/5 Durgesh R. 8 months ago on Google
    Excellent experience ! From the day I checked in till checks out. All the front office staff I interacted with were extremely polite and helpful. Room was clean and comfortable. Breakfast Brunch and lunch was good. Will definitely stay here next time. Thanks and keep up good work

  • 5/5 Preeti K. 8 months ago on Google
    Sofitel Mumbai BKC offers a luxurious and delightful experience. From the moment you step foot in the hotel, you are greeted with exceptional service and a warm ambiance. The rooms are spacious, elegantly designed, and equipped with modern amenities. The dining options are impressive, with a variety of delicious cuisines to choose from. The hotel's facilities, including the pool and spa, are top-notch and provide a perfect retreat for relaxation. The location in the heart of Mumbai's business district is convenient for both business and leisure travelers. Overall, Sofitel Mumbai BKC delivers a memorable stay with its impeccable hospitality and attention to detail.

  • 4/5 Sadiya K. 2 years ago on Google
    The hotel is pretty well made. The rooms and Bathrooms are pretty elegant and spacious at the same time. I like how they have seperate cubicles in the bathroom. They are pretty operative with the check out timings as well. Although the hotel could work on it's staff and focus a little bit more on the cleanliness. The staff wasn't upto the mark when it came to cleaning the room and bathroom. Rest, I did enjoy my stay and I would call it a pleasant one.

  • 5/5 Vinay S. 2 years ago on Google
    Decent and clean hotel as the star. The rooms are nice big and clean with modern look. The breakfast and dinner are lavish and all that one could ask for. Live counters are great. The taste is excellent. The bar area is pleasant open to garden.

  • 5/5 Atul K. 2 years ago on Google
    Great place to stay and eat. Food is awesome. Staff is kind and very cooperative. I required bunch of print outs and they happily provided it. I said I would collect them but they sent it to my room. Spacious and well organized rooms. Highly recommended for all.

  • 4/5 Manjur T. 2 years ago on Google
    Excellent hotel. Great service. One star down due to poor car pickup though pre-booked they sent car after 4-5 hours late till we waited at airport. Take prepaid taxi and donโ€™t believe on Sofitel for taxi/car pick up. They have very bad car pick up system with no ownership/ responsible person.

  • 5/5 Arman S. 2 years ago on Google
    Wonderful service, had an facial at sofitel spa. My therapist rosy was amazing, perfect knowledge of the treatment and product. Staff were very kind and helpful. All could protocol were followed.

  • 5/5 Subhasish B. 2 years ago on Google
    I've had great experiences at Sofitels around the world and Sofitel BKC was no difference. Loved the ambiance of the rooms. The gyms was well equipped and clean. The dining experience was excellent - tasty food and a wide array of high quality options. Finally, the staff went above and beyond to make our stay memorable - thank you!

  • 5/5 Pradip S. 2 years ago on Google
    Very nice place well educated and groomed staff.. best for enjoying weekend.. excellent services..

  • 5/5 Yash K. 2 years ago on Google
    Excellent value for money. Stay is comfortable & food is also great. Top notch hopitality & friendly staff!

  • 5/5 Ramarao S. 2 years ago on Google
    Hotel staff was very Heart welcoming and hotel facilities were outstanding. Rooms are very clean and delicious food. The staff follows Covid19 safety measures. All staff are very polite and friendly nature. Great experince stay @ sofitel Mumbai BKC.

  • 3/5 Minal P. 2 years ago on Google
    Loved the ambience, was here for a job interview which didn't take place that day.. so I lounged around for a while and was quite pleased with the staff and the decor.. Don't have much to ssyy

  • 5/5 POONNAAM S I. 2 years ago on Google
    Stay was excellent.Hotel is up to the mark in terms of room cleanliness and sanitation.They have an amazing spread of breakfast buffet a must try.Also the room service and the restaurant is good. Food is delicious when it comes to taste,pricing is as per the standard of hotel you staying in. Lovely stay an the staff is well coordinated and helpful at all times.Front office is good and very accommodating in taking requests.Overall a wonderful experience and closer to western an southern Mumbai too itinerary wise

  • 4/5 Singh S. 2 years ago on Google
    I stayed at Sofitel and really enjoyed my stay. The Spa itself was gorgeous. The whole staff was super polite and helpful. When the housekeeping staff came they properly sanitized everything. In these Covid times it was a sigh of relief staying here at this property. All processes were made simple with no hassle. They are so kind to communicate with you whenever you need help. Hope to stay again.

  • 5/5 Suraj C. 2 years ago on Google
    Starting from the Entry Point, their Welcome is very Warming. Each and Every staff member ( Receptionist, Food dept , Admin , House Cleaning Staff, Medical Staff ) are very Cooperative . Sanitizing and Covid Protocols are Very Well taken care of. Pricing is also Moderate and not too heavy on Pocket. Would definitely like to stay here Again.

  • 5/5 Prema K. 2 years ago on Google
    Peaceful stay, nice rooms, restaurants,spa & Fitness center. Staff was very polite and helpful. Very well maintained clean fitness center safe to use during pandemic. Enjoyed the stay. Specially Thanks to Gym Trainer Mr. Ravi is good Trainer And Gym Attainedent Mr .Vinod He Also Good.I am Very Happy

  • 5/5 Harsh S. 2 years ago on Google
    Good ambience, peaceful stay. Every precautions were taken seriously. The hospitality was amazing. Proper social distancing was maintained and everything offered was great

  • 5/5 Ritwik J. 2 years ago on Google
    Peaceful stay, nice rooms, restaurants,spa & Fitness center. Staff was polite and helpful. Very well maintained clean fitness center safe to use during pandemic. Enjoyed the stay...

  • 5/5 Shreya H. 2 years ago on Google
    I stayed at Sofitel for about 3 days. The housekeeping services were given on time and rooms and the lobby was well sanitised. I felt welcomed and would love to visit again. This has been my best experience so far. The food is absolutely amazing and the ambience is wonderful!

  • 5/5 Shubham S. 2 years ago on Google
    Loved the place. Loved the stay.. Loved the hospitality.. everything was just excellent.. The breakfast was too great.. in these Covid times.. it was a sigh of relief staying here at this property!

  • 5/5 Gaurav G. 2 years ago on Google
    EDIT: After the review, the concierge reached out to me to apologize and make amends. The room and service were good otherwise. My only complaint was with the staff but I appreciate that they made up for it. I am giving 5 stars and will recommend the hotel. Staff will try to rip you off. Beware of hidden charges! I booked a King room online for 2 nights. When I was checking in, the receptionist (Shraddha) informs me that the booking is only for 1 guest and since we were 2 guests, its an extra charge of 4000 rupees. First, which 5-star hotel charges so much more even for 2 guests? Quite surprised, I was going to cancel my booking but incidentally, I checked online and was able to add a guest for free! So the receptionist was trying to charge me 4000 rupees extra for the same room and same occupancy. When I pointed this out, she started arguing and trying to cover up. I am still surprised a 5-star hotel will play such cheap tricks. Just save yourself the headache. There is Hyatt and Trident nearby. Go there for better and honest service.

  • 5/5 Debasish B. 1 year ago on Google
    I recently had the pleasure of staying at Sofitel and I couldn't be happier with my experience. From the moment I arrived, the staff was incredibly friendly and welcoming, making sure that my check-in process was smooth and easy. The room itself was absolutely stunning. It was spacious, clean, and well-appointed with all the amenities I could need, including a comfortable bed, a flat-screen TV, and complimentary wifi. Another thing that impressed me was the hotel's location. It was conveniently located close to US visa application center, making it easy for me to get my work done. Additionally, the neighborhood was safe and quiet, which was very much appreciated after a busy day. In summary, Sofitel exceeded all my expectations. The staff were friendly and accommodating, the room was clean, the facilities were top-notch and the location was perfect. I highly recommend this hotel to anyone visiting the area, and I know that I will definitely be back again in the future.

  • 5/5 Son Of S. 1 year ago on Google
    Had the opportunity to attend a Finance Giants CEO meeting here. The venue was perfect in every sense. Ambience, Staff were very good. The food was delicious. The Bartenders were knowledgeable and skilled. Especially, the toilets were ever so clean and odor free, one could literally sleep in them! Highly recommended!!

  • 5/5 Divya M. 1 year ago on Google
    1-- Had a wonderful stay in the hotel. The front office team was really helpful thought out the stay. There was a very warm welcome with welcome drinks that really helped releave our stress during travel.. 2-- We had a amazing experience with the hotel. The way reception team had done everything was really great. We just loved it...

  • 5/5 Disha K. 1 year ago on Google
    An Awesome experience of luxury stay at Sofitel with extremely helpful staff. Kudos to the entire team. Neat and well marinated hotel with hygiene of the highest standards being maintained. A good breakfast spread with an equally delicious and sumptuous dishes. The Property is conveniently located. l, provided us with umbrella in heavy rains. It was short business strip but will love to stay gain for a longer duration.

  • 5/5 shweta m. 1 year ago on Google
    Excellent experience! From the time I checked in, till check out, all the Front office staff I interacted with were extremely polite and helpful.Front office team went out of the way to help my family and made stay so comfortable and excellent. Room was clean and comfortable. Breakfast/Brunch/lunch was good.Will definitely stay here again when I visit. Thanks and keep up the good work ๐Ÿ‘ Kudos to Team Front office ๐Ÿ‘

  • 5/5 ARUP D. 2 years ago on Google
    Very comfortable stay at reasonable price in BKC. The breakfast buffet spread is awesome. Don't forget to order your own choice of eggs. Bakery products are too good. Staff is very courteous.

  • 4/5 Rahul G. 2 years ago on Google
    I stayed for a week in Sofitel BKC with my kid and wife. Overall the stay was amazing and the service was really great. Courteous housekeeping and valet parking staff. Breakfast has good varieties and taste was good. Reducing 1 star because of front desk who did not bother to explain anything (breakfast, amenities, etc) while checking in.

  • 5/5 MEHUL A. 2 years ago on Google
    Superb ambience and very good food. We tried the chef recommended dishes and were genuinely impressed. Even the Jain items were well made and tasteful. Had a friend from USA, who loved it ,specially the starters and special vegetable dishes .Ideal place in this weather ,to spend quality time with friends.

  • 5/5 shilpa m. 1 year ago on Google
    I stayed with Sofitel BKC for my Birthday. The staff made my day, it was a wonderful experience. They went over and beyond to make my day special and my stay enjoyable and memorable. Their service is exceptional, Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Excellent property. Hotel exceeded my expectations. Thank you for your hospitality! Highly recommendable to all.

  • 5/5 Nivedita A. 2 years ago on Google
    Good property I enjoyed staying there. The ambience is amazing and the service is sophisticated. They served us delicious food. Lobby area was quiet warm and pleasing. Rooms was really cozy and comfortable every element has a personal touch in its self Staff is geniune and very helpful throughout our stay.

  • 5/5 Manjula N. 2 years ago on Google
    We stayed at Sofitel, BKC for a week. Iโ€™m glad to give this hotel a perfect 5 for its location, cleanliness, courteous & timely room services, implementation of safety measures, food & other facilities. Response to phone calls was missing during the first few hours of our first day here, but once I raised a concern about this, it was quickly fixed which is highly appreciable. Thanks to Sofitel for providing us with a peaceful stay during the pandemic!

  • 5/5 Nalin P. 2 years ago on Google
    Beautiful lobby. Good checks, precautions & care for existing pandemic. Polite staff. 10/10.

  • 3/5 Adarsh R. 2 years ago on Google
    Room is really good and spacious, the staff are courteous. The buffet food menu is limited and gets boring after a while. Room service can be improved and the delay in servicing requests as well. Rest, Itโ€™s a stone throw away to all the corporate offices in BKC, so really good for officials. Special mention to the laundry folks who made life easier!

  • 5/5 RAMPRASAD T. 2 years ago on Google
    Excellent Services. All employees are well behaved,, courteous, take extra care for the guests. Spontaneous response on any query. Cafetaria & others facilities are mind blowing. Utmost precautions taken in the pandemic period. My sincere regards & heartfelt thanks to the team of "SOFITEL". Bye for now.

  • 5/5 Ashish I. 2 years ago on Google
    This was my first visit to Sofitel. I liked the general ambiance of the room I stayed in. The vibrant colors, comfortable bed and good bath amenities were some things to be mentioned distinctly. The place is in business district. Hence is in a silent location, which helped me Meditate and rejuvenate. Wish to stay here again soon.

  • 5/5 John Anthony G. 2 years ago on Google
    Sofitel in BKC is a good hotel. They have offers if you are not planning to get out of the hotel during your stay. The breakfast buffet is good and has variety of things to have. Almost everything you can imagine for breakfast, one of the best i have seen. They also have decent big rooms with good bathroom. The bathroom has a bath tub and the shower area and is quite spacious. If you are planning to stay for a while you can even have your meals out side the hotel nearby there are few famous hotels and restaurants available.


Call +91 22 6117 5000 Open on Google Maps

Amenities


  • Hotel
    • โœ“ Free Wi-Fi
    • โœ“ Paid breakfast
    • โœ“ Free parking
    • โœ“ Accessible
    • โœ“ Outdoor pool
    • โœ“ Air-conditioned
    • โœ“ Laundry service
    • โœ“ Business center
    • โœ“ Pet-friendly
    • โœ“ Room service
    • โœ“ Kid-friendly
    • โœ“ Restaurant
    • โœ“ Kitchens in some rooms
    • โœ“ Airport shuttle
    • โœ“ Spa
    • โœ“ Fitness center
    • โœ“ Bar
    • โœ— Smoke-free

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