The Ambassador image

The Ambassador

Hotel

Informal hotel offering a cafe & a restaurant, plus complimentary Wi-Fi & parking. People often mention good, hotel, staff, stay, location, service, great, room, experience, Hotel,


Address

Plot 7, Block 1, Veer Nariman Rd, Churchgate, Mumbai, Maharashtra 400020, India

Website

ambassadorindia.com

Contact

+91 22 2204 1131

Rating on Google Maps

4.20 (3.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (37) hotel (32) staff (25) stay (25) location (19) service (15) great (13) room (13) experience (12) Hotel (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Akshit D. 6 months ago on Google
    I recently visited a place with an exceptional ambience and a welcoming reception. From the moment I walked in, I was captivated by the warm and inviting atmosphere. The decor and lighting were thoughtfully arranged, creating a cozy and comfortable setting that made me feel right at home. The reception I received was equally remarkable. The staff were not only friendly but also incredibly attentive. They made me feel like a valued guest, and their willingness to assist with any inquiries or requests was truly impressive. It's clear that they take great pride in ensuring guests have a positive experience. This place is a haven for those seeking a relaxing and enjoyable environment. Whether you're here for a meal, an event, or just to unwind, the ambience and reception combine to create a memorable and delightful experience. I highly recommend it for anyone looking to indulge in a wonderful atmosphere with top-notch hospitality.
    4 people found this review helpful πŸ‘

  • 5/5 chinmay c. 2 years ago on Google
    It's just near the Marine drive, from some rooms the view is of the stadium. The rooms were big and clean. The breakfast as usual is an spread with various options. For dining, restaurant Flavours had good menu, the service was good and cheerful. Appreciated the staff
    2 people found this review helpful πŸ‘

  • 5/5 Tanvi R. 7 months ago on Google
    I must say it was a delightful experience staying at this Hotel.The accommodation was not only nice but exceptionally clean, which immediately gave me a sense of comfort and safety during my stay. The rooms were well-maintained, and the housekeeping staff ensured that everything was spotless. The attention to cleanliness was impressive and greatly appreciated.
    2 people found this review helpful πŸ‘

  • 5/5 sumit b. 7 months ago on Google
    I recently stayed at this hotel and couldn't have been more pleased. From the moment I arrived, the staff's warm welcome set the tone for a fantastic stay. The room was spotless, well-appointed, and offered a breathtaking view. The on-site dining was exceptional, and the central location made exploring the city a breeze. What truly stood out was the exceptional service – attentive, courteous, and always willing to assist. I left feeling pampered and refreshed, and I wholeheartedly recommend this hotel to anyone seeking a top-notch experience. It's a true gem that combines comfort, convenience, and outstanding hospitality.
    2 people found this review helpful πŸ‘

  • 5/5 saagar k. 2 years ago on Google
    The Great Ambassador Hotel. Sea view, Prime location nearby Churchgate Station, Great Staff, Great service, fast booking, polite Staff, secured place for family and kids also. Well Laundry, kitchen, parking maintained. Wow, Good taste, foods are so tastyπŸ˜‹ ...
    1 person found this review helpful πŸ‘

  • 5/5 Dr Pranav M. 1 year ago on Google
    Lovely place with an unmistakable old-world charm. Small staircases, wooden railings, and vintage feel. Just felt that the attendants were a bit judgemental because we were making some noise during breakfast. Well, if you did not want to disturb the other guests, u could have served us in one of ur banquet halls instead. When 40+ college mates gather for their 25th reunion, some noise is expected, is it not?! Food was decent too. Loved the fish and tartar sauce starters! Our room was spacious and nice but with no view! The revolving restaurant was closed, which has been an integral part of the hotel for so long.
    1 person found this review helpful πŸ‘

  • 4/5 MAKKADA P. 10 months ago on Google
    Mixed bag.. Excellent front office personnel, good food and an amazing location for an early morning walk across the beach.. But few employees need to be more responsible - one of these guys broke our suitcase and was unapologetic about the same. Overall, a wonderful place to stay.
    1 person found this review helpful πŸ‘

  • 5/5 suman r. 9 months ago on Google
    Very nice hotel and perfect location for tourists and business people. It’s a historic hotel as can be seen from old school furnishings and bathroom fittings but nevertheless, well maintained. Great price too. Food spread at breakfast can be improved as was just average.
    1 person found this review helpful πŸ‘

  • 5/5 Swapnil B. 9 months ago on Google
    Ambience: When i step in, it feels like a little taj Mahal palace, mumbai. It's welcoming with beautiful flowers and the interior feels like an old palace of Mumbai. Beautiful fragrance and lovely ambience. If you are looking for a beautiful old interior to cherish old luxurious life then it's the best choice. Staff / service: staff are very welcoming. They are so humble and polite in nature. Every time you leave or go inside the hotel they will wish you a beautiful smile, no matter how their mood is. I remember when i left, my friend needed pampas from their bunch of flowers. One staff member helped her to get that with a big smile and said " your smile is important for us". That really touched my heart. Checkin / check out process : we came an hour early. Still without hesitation they provide us room. The checkin process took hardly 5 min and the checkout process took 1min. No paperwork nothing. All is digital. Seamless process. Rooms: About the room, the room is spacious with all amenities. Storage is also huge you can keep your bags and belongings inside those drawers. The table and chair are also there if someone wants to work. And the best part is you can operate lights, fan and AC in a single click which is kept next to your bed. Water bottles and RO water is enough for a day so no need to purchase it extra. The bath tub is great. Everything was working. We really had a great time. Food - we had a complimentary breakfast. Varieties of options they have from continental to Indian. Juices, milkshakes, dosa, idli were my personal favourites. They can make a dosa and eggs according to your choice.. Overall experience is great. Highly recommended to everyone.
    1 person found this review helpful πŸ‘

  • 5/5 bhatt f. 9 months ago on Google
    A wonderful and well maintained Hotel.The Ambience is fantastic for the restaurant with simple lighting. Service is good as expected. Very near to churchgate railway station. Nice place to visit again....
    1 person found this review helpful πŸ‘

  • 2/5 Sachin K. 1 year ago on Google
    The hotel has nothing to offer except the location. The exorbitant price they charge is only and only for the location which is near to marine drive. Rooms are not even close to 4 star hotel. If you want a stay which is walking distance from marine drive, the only consider otherwise do not waste your money on this. Break fast : Below average. Service : Very Good.
    1 person found this review helpful πŸ‘

  • 5/5 B.Narayanaswamy S. 1 year ago on Google
    A wonderful, Vintage Hotel, well maintained. Neat and clean. The decor is fantastic. Restaurant is awesome. Good service. Courteous staff. Right in the centre, near churchgate railway station. One feels nice visiting such place.
    1 person found this review helpful πŸ‘

  • 3/5 Milan S. 1 year ago on Google
    Staff is courteous. Internet speed is fine. Breakfast is ok. The location is great! Room service is expensive. I ordered tea in the room for my guest for which they charged $350 per cup which is outrageous!
    1 person found this review helpful πŸ‘

  • 1/5 prachi s. 1 year ago on Google
    Pathetic and arrogant people elected as staff members. I had an instance where I needed to use the washroom if the hotel but the door man or attendant at the door didn't even let me enter the premises and was rudely arguing on the law. Also tried to abuse. Name is Sanjay Kadam, I would request the hotel to take a action against the person for the situation which could have handled in certain ways. This behavior definitely not accepted by a hotel which is in the main area and hold a brand value. I urge to take action against him and train other staff for same. Everyone should be treated in same manner whether its your guest or any person.
    1 person found this review helpful πŸ‘

  • 5/5 Rahul T. 11 months ago on Google
    I recently visited the Ambassador Hotel with a friend and we had a wonderful buffet dinner. The variety of dishes was impressive, and the food was fresh and delicious. The ambience was lovely, with great views and a welcoming atmosphere. The service was exceptional, with the staff being attentive and helpful. Overall, it was a great dining experience and I would highly recommend the Ambassador Hotel to anyone looking for a quality meal.
    1 person found this review helpful πŸ‘

  • 4/5 Dinesh B. 1 year ago on Google
    Hotel situated at Marine drive near to Churchgate Station and Wankhede stadium. CSTM railway station, Girgaon choupati and Gateway of India is within 1.2 to 2km radius from the hotel. Rooms are good not great but neat and clean. Variety of breakfast is good not great. Overall good hotel but bit costly.
    1 person found this review helpful πŸ‘

  • 5/5 C L. 1 year ago on Google
    Staff were super polite and friendly especially the lovely housekeeping lady who gave me a selection of beautiful colored bracelets to keep when we checked out. Breakfast was good and the location is excellent. Would definitely stay there again!
    1 person found this review helpful πŸ‘

  • 1/5 Martin P. 1 year ago on Google
    The staff were very pleasant, and I can not fault the hotel in that respect. Location wise it's also very good, as it is by Marine Drive and there are plenty of places to eat and walk around, or watch cricket. However, like many old 60/70's style hotels in Asia they are very tired and in terms of comfort very basic. The smell of stale smoke is pretty much engrained n the rooms, and left for a very unpleasant experience. I tend to avoid these types of hotels in general, as they are not for me, and this was booked through work at last minute, so I did not choose . If you enjoy the classic 60's/70's style hotels then this is probably ideal, but certainly not a place I would use again.
    1 person found this review helpful πŸ‘

  • 5/5 Sudipto K. 7 months ago on Google
    The rooms are spacious and the view is also good. Their hospitality is commendable. Food taste is also preferred by kids and other family members. Their menu selection is also large to choose from. Overall a family place to visit and enjoy..
    1 person found this review helpful πŸ‘

  • 5/5 Sanjay S. 7 months ago on Google
    "I had an amazing stay at this hotel! The staff was incredibly friendly and attentive. The room was spotless, and the bed was so comfortable. The hotel's location was perfect, with easy access to all the attractions we wanted to visit. I would highly recommend this hotel to anyone visiting the area."
    1 person found this review helpful πŸ‘

  • 5/5 Abhiti 7 months ago on Google
    Staff is kind and helpful. The rooms are nicely done and very comfortable to stay in. The sleep quality was excellent. Overall the experience was brilliant and enjoyed or weekend gateway a lot. I will definitely stay there again.
    1 person found this review helpful πŸ‘

  • 5/5 welth r. 7 months ago on Google
    Good ambiance. Centrally located if u wish to explore south Mumbai. Staff could be a little more courteous. Worth the money spent. Less than 5 min walk from Churchgate station & marine drive is like 2 min walk from hotel
    1 person found this review helpful πŸ‘

  • 5/5 devendra k. 7 months ago on Google
    Very nice hotel and perfect location for tourists and business people. It’s a historic hotel as can be seen from old school furnishings and bathroom fittings but nevertheless, well maintained. Great price too
    1 person found this review helpful πŸ‘

  • 4/5 ashu t. 7 months ago on Google
    he ambiance was charming and inviting, reflecting a perfect blend of elegance and comfort. The staff were exceptionally warm and attentive, making sure every aspect of my stay was seamless
    1 person found this review helpful πŸ‘

  • 3/5 kiran c. 6 months ago on Google
    Rooms are antique. Service available only until the 4th floor. Remaining floors are under maintenance. No swimming pool and the rotating restaurant is not operational. Food is good and the dinner buffet price is reasonable.
    1 person found this review helpful πŸ‘

  • 4/5 Suraj B. 11 months ago on Google
    Breakfast preparation needs improvement. The spread was good. On the whole a good hotel. The rooms don't have separate shower enclosures they still have a bathtub. Time for change

  • 2/5 Vipul S. 1 year ago on Google
    Disappointing to say the least. The high charges are for location, which is great. But there aren't much amenities. No infra/pool, small shabby old rooms, and above average buffet. It's probably good for business stays. Definately not for vacation.

  • 4/5 SUMIT T. 9 months ago on Google
    Great place to stay. Hotel is quite old and gives you the vibe of Bombay. Breakfast is great

  • 4/5 Vaibhav S. 11 months ago on Google
    We had our buffet dinner at Flavour restaurant at the Ambassador hotel. Spread was limited but sufficient for rs.1400 per person. Taste was good too.

  • 5/5 Srinivas 9 months ago on Google
    The Ambassador Mumbai is a stunning hotel with impeccable service and luxurious amenities. From its elegant rooms to its delicious dining options, it offers a memorable stay for any traveler.

  • 5/5 Shifa S. 9 months ago on Google
    Kindly plzz tell every guest that we are charging u the certain amount of phn call With a definition of rates Plzz add a policy that we are taking a amount for a phn call Requesting u from the bottom of my heart that plzzz aware your customer if u are charging any of the amount that u take. So that people would be aware to use certain thing. Thank you had a great stay Upset with the charges u have issued to me

  • 5/5 Sagar D. 1 year ago on Google
    All services are good.need to check water leakage @ water tub @ 217 . 2 lights are not working . these are my observation during my stay @ 22nd to 24th dec . Service of Mr.Dhiraj is very nice ,approaching style is very ethical ..... Overall it's a memory of staying @ Ambassador . But not able to enjoy the moving dying @ terrace ....

  • 5/5 AL 3 months ago on Google New
    We enjoyed and cherished our visit to Hotel Ambassador, a heritage gem in the heart of the city! Thanks to Manager Ajaz ji and his brilliant team for making our anniversary celebrations really special with a β€˜sweet and thoughtful cake gesture.’ We were also delighted with our upgrade to the β€˜executive room’, adding spacious luxury to our stay! Also impressed with the neatness and hygiene factor. Great job, keep it up. We enjoyed our meals at the β€˜Flavours’ restaurant. Thank you, Manager Ejaj Shiekh.

  • 5/5 Dakshata K. 1 year ago on Google
    The staff were very pleasant, and I can not fault the hotel in that respect. Location wise it's also very good, as it is by Marine Drive and there are plenty of places to eat and walk around, or watch cricket. And the staff was very nice very polite very good place Thank you πŸ’ž

  • 5/5 Hemant G. 2 years ago on Google
    Had an amazing experiance at the Hotel. Room Service, Housekeeping and Reception staff is really good. Hotel offered an extra hours for check-out at no extra cost. Felt really amazing with this Hospitality and Gesture. Little upset with the Food Taste in compare to the price- I advise to add more food options in the Room Service Menu as it has very limited options available there.

  • 5/5 Francis P. 2 years ago on Google
    Awesome place , Loved the stay, staff is very good , especially the food court staff, just awesome A must visit place, amenities were also good

  • 5/5 akhil g. 2 years ago on Google
    Nice location. Good staff and awesome food.

  • 5/5 Sandeep G. 2 years ago on Google
    It's a good hotel,having very good staff,good food,ambience good.nice location.

  • 4/5 Natasha's toys and g. 2 years ago on Google
    Nice ambience.. One of our favourite places to go whenever we are at Town side.

  • 4/5 Firoz S. 2 years ago on Google
    Best 4 star Hotel in Church Gate Good Ambiance nice Staff Ideal location

  • 4/5 Sarang B. 2 years ago on Google
    Full marks for location and good hotel. Don't expect a sea view since it's not on the sea facing side. Photos may be misleading. Limited but good breakfast spread. Very good service and people. Book directly from website.

  • 5/5 Fatema r. 2 years ago on Google
    We had booked the honeymoon suite which was just unbelievable! It was a duplex room with a sofa and tv downstairs and upstairs was the king side bed which was amazing since the entire duplex had a ceiling to floor window overlooking the Wankhede stadium !

  • 5/5 Monika S. 2 years ago on Google
    Excellent stay at Marine Drive! If you're looking for a good hotel with good food and good location then The Ambassador hotel it is! It has the best service, the staff is so warm and supportive. Special mention to the Managers who did everything they could to make our stay comfortable. The overall experience was A+ not to forget its location that makes it all the way more favorable for a stay in Mumbai. Marine drive is at walking distance and the Central Mumbai 5-8 mins via taxi. Definitely our go-to place whenever we're traveling to Mumbai! Go for it! Thank you.

  • 5/5 William C. 1 year ago on Google
    3 day's at the hotel have been a very nice experience. Helpful staff and clean and comfortable room. Amazing bed which is the most important thing πŸ™‚. And a very helpful staff. Excellent food as well. Overall definitely a good stay.

  • 4/5 Aarti V. 1 year ago on Google
    Very nice hotel and perfect location for tourists and business people. It’s a historic hotel as can be seen from old school furnishings and bathroom fittings but nevertheless, well maintained. Great price too. Food spread at breakfast can be improved as was just average. Might stay again if we’re exploring more in the Churchgate area

  • 3/5 Amrita G. 1 year ago on Google
    Great location. Attentive service. Decor is a bit dated, or i don't quite like red coloured wood polish with marble and golden fixtures.

  • 5/5 Arshad K. 1 year ago on Google
    One of the Best 4 star hotels in South Bombay in very close proximity of Matine lines /Marine Drive . Very Good hotel to have lunch/Dinner with family and friends

  • 4/5 Dev N. 1 year ago on Google
    Overall Good experience. As Marine drive is on walking distance of 2 minutes.. Also rooms was good , Although room service is slow but you can spend good time here with family & friend's.

  • 5/5 GUPTA J. 1 year ago on Google
    Awesome experience πŸ‘ and great place to stay even for halt or business trip or vacations πŸ˜€ . Staff is educated professionals. We have loved our couple of days stay .

  • 5/5 Farhad B. 1 year ago on Google
    The Society is an amazing old charm restaurant with wonderful staff & service & delicious food. Best place for a quite sit down dinner with your partner & enjoy your drinks & dinner

  • 5/5 Sahil G. 1 year ago on Google
    we went for dinner and was surprised by hospitality and taste. though initially felt less options for veg we ordered paneer and taste was fantastic never had that taste before.

  • 5/5 Prapti B. 1 year ago on Google
    AMBASSADOR HOTEL is all about traditional hospitality and the team of professionals they hire. I would like to thank Manvendra and your entire team for the lovely hospitality you offered during our stay. It was one of the most impressive experiences so far and made our special occasion so memorable. Special thanks to Rakesh for putting everything together and organizing everything so well. It was an amazing one. Warm and well organized. Chef and restaurant team - Special thanks to the team of chefs for the delicious food. Keep up the good work :)

  • 3/5 Sudhir A. 1 year ago on Google
    Went to the restaurant to have dinner. My god the place looks so old. Need to invest and revamp the place. The staff and service was good but can be better

  • 4/5 Sur N. 1 year ago on Google
    Good ambiance. Centrally located if u wish to explore south Mumbai. Staff could be a little more courteous. Worth the money spent. Less than 5 min walk from Churchgate station & marine drive is like 2 min walk from hotel

  • 2/5 Vinayak S. 1 year ago on Google
    Old world charm with lots of wood. Good staff. Well maintained interiors. Air conditioner's thermostat does not work. If you pack for Mumbai weather, be ready to catch a cold. The airconditioner is always on and dips to 19-20 C. Not a room specific issue but heard from 3 other guests who stay in Jan 2023. The technician will come and try to fix/tell you it is fixed to 24 C but it never worked. In the evening, there is no hot water in the shower. Guest service will tell you to run the tap for a few minutes and then the hot water will flow. You waste a bath's worth of water and still it is no good. I got an ugly brick wall of the next building as the view from my room two times when I stayed in Jan 2023 Had a dead cockroach in the bath in the last day of the stay.


Call +91 22 2204 1131 Open on Google Maps

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