1/5 Kevin T. 1 year ago on Google
Visit
Mid-Town
Pritam
only
if
you
strongly
believe
that
restaurants
pass
on
the
10%
SERVICE
CHARGE
to
their
serving
staff.
We
were
a
group
20
ex-colleagues
who
ran
up
a
bill
of
28k
and
to
our
horror
when
the
time
came
to
clear
the
tab,
we
were
shocked
to
notice
that
2500
out
28000
was
for
SERVICE
CHARGE.
We
protested
coz
only
1
server
had
been
assigned
to
us
and
he
was
conspicuously
missing
many
times
during
the
4
hours
we
spent
at
the
restaurant.
We
were
also
upset
that
we
were
billed
for
Pizza
which
we
didn't
order
but
were
made
to
pay
for
it
as
it
was
placed
on
our
table.
It's
an
Unwritten
Rule
in
Pritam's
Rule
Book
that
once
something
reaches
your
table
it
cannot
be
sent
back
even
if
you
haven't
ordered
for
it.
Coming
back
to
the
SERVICE
CHARGE
issue,
we
were
appalled
at
the
restaurant
Manager's
audacious
claims
that
PRITAM
has
the
RIGHT
to
charge
SERVICE
CHARGE
and
we
do
not
have
the
option
of
reducing
it
to
an
amount
that
we
felt
would
be
good
enough
to
compensate
the
server.
However,
the
Manager
-
Mr.
Akshay
would
take
none
of
it
and
insisted
that
they
have
been
empowered
to
levy
10%
SERVICE
CHARGE
and
we
have
to
pay
it,
he
even
started
flashing
his
phone
drawing
references
to
youtube
videos
and
articles
stating
the
matter
is
subjudice
in
Delhi
High
Court.
In
short,
he
was
in
no
mood
to
any
reasoning
from
our
end
nor
was
he
showing
us
the
hospitality
that
PRITAM
has
been
known
for
all
these
years.
Truly,
this
visit
to
this
famous
restaurant
has
been
sorely
disappointing,
especially
the
arm-twisting
tactics
deployed
by
the
restaurant
manager
to
fleece
us
of
our
hard
earned
money.
Visit
this
place
only
if
you
love
the
experience
of
getting
mugged
by
a
well
dressed
Restaurant
Manager.