The staff is very helpful and knowledgeable. They have comparatively good collection than other branches. Excellent customer service. Would definitely recommend them

Liked what I purchased, trendy jewellery. ..happy customer, helpful staff.

This has always very special as I bought my engagement rings from here. So I was eagerly waiting for a store near my house, and then comes CaratLane NIBM ☺ Been here recently on my wedding anniversary and service has been wonderful. I never knew that the dream of buying diamond could be fulfilled by everyone, but it serves, what it says. Very lovely staff and absolutely amazing collection. Loved it ❤

Had very good experience. Sales person Meghraj showed us the designs as per our requirement and gave good suggestions as well. Will be coming back for future purchases as well.

Great experience at the NIBM store Mr Ahsan and Mr Sanket helped us with design and selection Loved the collection.. Thank you

Happy to shop at this store. Executives behaviour was courteous.

I am so happy with my purchase. I fell in love with their unique collection. Also, I bought it from NIBM, pune store. Mr. Akash and Sanket assisted me so well. Also, Komal was so kind and helpful. I highly appreciate their hospitality and customer service. Overall I had a great experience, thank you!!

Mohd Ahsan was very helpful in showing the different products and providing the best deals possible.

Loved the service given by Mr. Ehsaan. He helped in a great deal to understand differences in the diamond quality. Very courteous staff and excellent suggestions provided by him and staff made us do the purchase without any hesitation. Keep it up Caratlane NIBM. Looking forward to many visits and purchases in the future. Updating review : Received order well within the expected date of delivery. Just Look at the diamond and the ring. I am on cloud 9. The packaging, invoice and certificate delivery with all the emails flowing with the workflow so accurately is one of the best I have seen till date even compared with international brands in abroad. If you want to see multiple designs, get the customizations done and wear excellently crafted pieces of gems and jewellery, then make one visit to this store and you will never regret. Highly recommended.

The sales executives here are very nice and they give a brief about each and every product patiently.The billing process was also very smooth and fast.

Staffs were very polite and helpful nature and explained well about benefits I recommend others to visit them and buy products from this store

Excellent services. Very friendly staff and this store also has very excellent collection. Nice experience!!

Lovely collection, staff is very humble and co operative. They have diamond and gold collection. Sukeshini prasad ,sales person has explained us very nicely about the product and their services.

Amazing staff and beautiful design. 100% satisfied.🥰

Trusted quality of products. Sukeshni, an employee there is humble n very supportive. Thanku stafff.

Service was excellent,l loved the product,sukesni was really very humble n helpful to me