Petsville image

Petsville

Pet boarding service β€’ Dog day care center β€’ Kennel

😠 Cats are boarded in tiny cages and dogs are kept tied all day barking. They feed them extremely less and charge people everything small they do. Not an ideal place to board your pets. Recently there was viral post on Facebook on how lasa apso developed maggot wound in just 5 days stay treatment of s... People often mention care, Petsville, pets, good, videos, time, staff, dogs, Kruti, days,


Address

PetsVille. A3/A4, Jafferbhoy Indl. Estate, Off, Makwana Rd, Mumbai, Maharashtra 400059, India

Contact

+91 99205 96669

Rating on Google Maps

4.60 (558 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10β€―am to 6β€―pm
  • Thursday: 10β€―am to 6β€―pm
  • Friday: 10β€―am to 6β€―pm
  • Saturday: 10β€―am to 6β€―pm
  • Sunday: 12 to 4β€―pm
  • Monday: 10β€―am to 6β€―pm
  • Tuesday: 10β€―am to 6β€―pm

Featured Reviews


Frequently mentioned in reviews: care (45) Petsville (39) pets (35) good (31) videos (22) time (19) staff (18) dogs (17) Kruti (17) days (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nirali 4 years ago on Google
    Cats are boarded in tiny cages and dogs are kept tied all day barking. They feed them extremely less and charge people everything small they do. Not an ideal place to board your pets. Recently there was viral post on Facebook on how lasa apso developed maggot wound in just 5 days stay treatment of same dog was done at ami Bhatia which can be verified at the same vet. Although they take full payment in advance you can't held them accountable for as loss or injury to your pet. Several care takers rejected working there as they kept on falling sick living at that kennel!
    9 people found this review helpful πŸ‘

  • 1/5 sharma_hu_me 4 years ago on Google
    Totally dissatisfied, this people are just charing amount from us, not giving enough food to animals. It's a request if you don't feed them properly please shut down your business. Dear, viewers I request you don't send Your animals here.
    7 people found this review helpful πŸ‘

  • 5/5 Suvir R. 2 years ago on Google
    I've been getting Jazz (Terrier Mix) to PetsVille Palm since he was about 4/5 months old. He was a shy mutt and I was worried that he may get into a fight with other mutts at daycare. The team at PetsVilla very were professional and at the same time knowledgeable telling me what all I can expect in terms of Jazz's socialisation. What do I say it was to the "T", their knowledge around handling dogs is great. Recently I had to travel out of UAE for 2 months and I put Jazz at PetsVille with the team, Jazz today is a different mutt, more confident, play-full with other dogs. To the Team at PetsVille you all amazing and thank you for taking care of Jazz as he was your own. To the people reading this if you need to give your mutt for daycare, grooming, staycation don't even think twice about PetsVille. Your family will be good, wait great hands :)
    4 people found this review helpful πŸ‘

  • 5/5 Meet S. 5 years ago on Google
    Enjoyable, stress relief, care taking, dogs, pets, you can go there play with the dogs and cats and just enjoy yourself The best therapy in Mumbai by a 4 legged doctorβ™₯️
    3 people found this review helpful πŸ‘

  • 5/5 Shashikant V. 2 years ago on Google
    We have bonded siblings Aura and Casper they became part of our lives during Covid and were never socialized. This made us think if it will be ok to board them for few days. But the team at Petsville took good care of them and kept us updated everyday with photos, videos and some information on their general wellbeing. They are very accommodating. You can take your car all the way to the doorstep so no worries of walking around with your pet. They also have Vet on call incase your pet gets sick. Payment can be made with IMPS or UPI. I will be using their services in future as well. Thanks
    3 people found this review helpful πŸ‘

  • 1/5 reena y. 4 years ago on Google
    Horrible place for poor dogs...the place is the stinkiest and there are more dogs than the place can accomodate...
    3 people found this review helpful πŸ‘

  • 4/5 Saee P. 1 year ago on Google
    This is a perfect place for your pet boarding. The staff is very accommodating and friendly to your pet. First day we were quite worried as it was first time we were keeping our pet in Pets Ville. But she got mixed with other pets within 2 days. Good food and service.
    2 people found this review helpful πŸ‘

  • 5/5 Vicky J. 1 year ago on Google
    One of the best day boardings for pet in Mumbai. I had kept my pup at Petsville for 2 weeks and Miss Kruti and her team gives their best for your pup. Her daily videos on watsapp makes sure that your pup is safe & in good hands. Thank you for your great service once again Petsville. I am your repeat customer for sure.
    1 person found this review helpful πŸ‘

  • 5/5 Rajdeep B. 4 years ago on Google
    Very professional, well managed plce, clean enclosures, efficient staff, video updates every day. We left our cats for a week, and were very happy with the service.
    1 person found this review helpful πŸ‘

  • 5/5 Anshuman D. 4 years ago on Google
    Well maintained place with ample know how of rearing dogs and cats... very good and motivated attendants.... separate rooms for cats which is a plus point... have been keeping mine with them ever since we have been staying at Mumbai... big thumbs up...
    1 person found this review helpful πŸ‘

  • 5/5 harsh j. 4 years ago on Google
    best place to board your dogs! clean and safe place!
    1 person found this review helpful πŸ‘

  • 5/5 Airplane M. 4 years ago on Google
    I had an amazing time and I was happy with the services. I kept my dog for 3 days with them and he was happy. Good hygiene and proper care is taken for dogs.
    1 person found this review helpful πŸ‘

  • 5/5 Smita S. 6 months ago on Google
    It was a delight to have my pet Nacho boarded at Petsville! They not only have him personal attention since he gets super anxious around other dogs, but also never let him out of their sight! Would definitely recommend Petsville to other pet parents! Love them!
    1 person found this review helpful πŸ‘

  • 5/5 Subhodeep R. 4 years ago on Google
    They were extremely kind enough to accommodate my dog at short notice. My dog was taken good care of and i was sent images and videos everyday. They are systematic and reliable. Very positive experience for me.
    1 person found this review helpful πŸ‘

  • 4/5 Kaviya A. 7 months ago on Google
    We had to leave our cat while going out of station for 3 days. What we liked about Petsville is the responsiveness of the owner, the daily updates via videos, the care of the staff and the cleanliness(as much as possible with multiple pets around!). Kriti, the owner was really helpful! The location was far from our place, but still will leave our pet if there is a next time
    1 person found this review helpful πŸ‘

  • 5/5 viresh p. 4 years ago on Google
    Overall service was very good, hope to opt the same in future too.
    1 person found this review helpful πŸ‘

  • 5/5 Hinal J. 9 months ago on Google
    Petsville is the best second home for my 3 kitty's & my puppy. Initially I was a bit worried bcoz my kids had never been away from home. But when I started getting the daily updates, videos....I could see all my kiddos were comfortable & enjoying their stay. Amazing place for the kitty's & pup's. Thoroughly clean & hygienic. Kriti & her staff are awesome & very friendly with the kiddos. Petsville is an amazing place for stay for the kiddos.
    1 person found this review helpful πŸ‘

  • 1/5 richeek r. 4 years ago on Google
    This is the third time I'd left my pet at petsville. First two times were good but this time I'd seen the real experience and I.e. worst. I left my dog for 10 days and I have received him in such a dirty condition like he be kept in some dirty place. For last two times I receive my pet in night time so my pet was found tied up in that case I thought it's natural they keep pets tied up after 10'o'clock at night. But this time I reached at 12'o'clock in afternoon not only mine but all dogs are tied up. This clearly indicates that pets are tied up for nearly 16-20 hours. This is not good for a pet. My pets voice I. E. His barking noise has a change . This also is not a good sign. They only care for money these guys has no care or love for our pets. Worst place and experience I'll never prefer to walk in Petsville anymore.
    1 person found this review helpful πŸ‘

  • 5/5 Rahul P. 5 months ago on Google
    I appreciated the regular updates and photos/Vidoes I received, which put my mind at ease while I was away. I highly recommend this pet boarding facility to anyone seeking a safe and loving environment for their furry friends.
    1 person found this review helpful πŸ‘

  • 5/5 Sanjana T. 4 years ago on Google
    Excellent service! I have 7 month old kitten and this was his first time at a pet boarding. He was taken care of like their very own. I’m highly satisfied with their service and the extremely caring staff
    1 person found this review helpful πŸ‘

  • 5/5 Mahua B. 4 years ago on Google
    Awesome place.One can totally rely on this place in terms of safety security for your pet.Staff is very good. videos and pics are send on daily basis.Owner is herself a pet lover so she takes extra care for every pet and understands the feelings of pet parents.Best place for pets! Totally happy with the experience with my cat Viola!
    1 person found this review helpful πŸ‘

  • 5/5 sandra D. 7 months ago on Google
    I have been keeping Bruno, my Lhasa Apso at Petsville since the last one week. The off leash concept, video updates, strict vaccination policy and Kruti's personal attention to my pet, based on his personality, gives me the comfort that Bruno is safe and happy at Petsville. I would definitely recommend Petsville to all pet parents ! πŸ‘
    1 person found this review helpful πŸ‘

  • 5/5 Om P. 7 months ago on Google
    Petsville is the second home for my kid bolt(a male GSD). They take care of him like no one else. Every time I head out on a short notice I can rely on them to look after him. The other time I had to leave my kid with them, I got to know he needed a little grooming. They helped me out with that arranging the groomer. 10/10 Jagerbomb recommends. Woof Woof!
    1 person found this review helpful πŸ‘

  • 5/5 Gaurav I. 2 years ago on Google
    I loved the way Kruti and her team took care of my kittys. One of Kitten was little skinny when I left her at Petsville and now when I bought them back that kitten is much healthier and weight has also increased in healthy way. I am super happy with everything. When I was out I used to get daily videos of what kittys were doing and kruti made sure that all of them got comfortable. During 10 days of their stay over there.
    1 person found this review helpful πŸ‘

  • 5/5 Anurag V. 5 years ago on Google
    Oh certainly a safe haven in disguise of a lodge for your pet. In a dire situation and a day's notice I was able to put my cat in their lodge as I had to urgently leave for work out of town. Dedicated staff round the clock at a reasonable price. You need to provide food and a personal bowl though. They share photos n videos of the playtime daily, so you know your pet is been taken care of. A genuine hygienic spot for your pet.
    1 person found this review helpful πŸ‘

  • 5/5 dhruvil s. 4 years ago on Google
    My dog DUKE i kept here for 3 days & this is first ever experience to me & duke, it was very very Good, they care very well with all other dogs including there eating, walking, sleeping, playing & all habits. Best part- you Receive all updates on whatsapp about there Eating, sleep & all also you receive there daily videos. I trust Them & there service.
    1 person found this review helpful πŸ‘

  • 5/5 Nivedita D. 1 year ago on Google
    An amazing place for your pet. My cat lived there for 5 days. This was the second stay of his. It just went smoothly and he loved his stay. Although, he is very naughty and talkative but the staff there took excellent care of him.
    1 person found this review helpful πŸ‘

  • 5/5 Geethu A. 1 year ago on Google
    I had to keep my pet rottweiler Bruno at Petsville from 22 April to 4 May since me and my family was going for a foreign trip. Unfortunately after returning from the trip both myself and my husband fell ill and Kruti graciously agreed to extend the stay of Bruno and we went to pick him up on 14th. The caretakers at Petsville are really good and Kruti make it a point to send videos of our fur babies daily and update us on anything important. The owners and entire team of Petsville had taken good care of my baby Bruno. It is really an awesome place for keeping pets and safety of our fur babies are guaranteed. Thank you Petsville for taking care of Bruno just like your own baby. I will definitely recommend this place for anyone with pets in need of a good daycare or hostel.

  • 5/5 sherly d. 1 year ago on Google
    It was my Pets first kennel experience!! She surely loved it so much that she didn’t want to leave her second home!!! I am grateful of the boys and Kruti Parikh for taking utmost care of my baby like their own!! I will surely recommend all the pet owners to use their services and you will never be disappointed!!!β™₯️β™₯️β™₯️

  • 4/5 Swapnil W. 1 year ago on Google
    My experience here was good the facility was well maintained and the staff was really nice aswell. I got videos when I asked of my cat. It is scary to put your pet somewhere as a pet parent but I was relieved that my cat was in safe and taken care of when I got back to get her.

  • 5/5 cool2rich 1 year ago on Google
    This place is my favourite and my cat's too. My cat feels so comfortable and happy that at times she don't want to come home.. service is very good, owner and staff are dedicated and supportive. Food, medicine or anything.. always on time. Great job Kruti..

  • 5/5 Raj J. 1 year ago on Google
    Petsville is good caring centre for pets we Kept our Cat there for 3 days and had no issues . These guys were sending daily our pets videos via WhatsApp . Thanks Petsville πŸ˜„πŸ˜„

  • 5/5 Prarthana B. 10 months ago on Google
    We left our Champ for the first , was very skeptical about how things would go ,but he settled in well. Th staff was good , area is clean , we were sent timely updates and videos of him. Thank you Kruti for your service. πŸ˜„

  • 5/5 Pankaj K. 11 months ago on Google
    We have kept HAPPY at Petsville on couple of occasions. The facility is neat and clean and is well secured via CCTV. They ensure proper care and playtime. There is utmost importance of having only vaccinated pets, which makes life easier for me. Highly recommend

  • 5/5 Neeti A. 1 year ago on Google
    Lovely place for your pet to make friends and have good time. We loved the way everyone in Petsville is now friends with Jerry and the way they took care of hi. It was our first time to leave him in a boarding and we are very satisfied with the way it turned out. We were given constant updates on how he is doing and everyone was very approachable. Thank you for the lovely staycation Petsville.

  • 4/5 Daina N. 10 months ago on Google
    We have been keeping our pet Pepper for a couple of years at Petsville when we go for holidays. We get constant updates about her through videos. She is looked after very well and we are quite comfortable keeping her there. Thank you Petsville team!

  • 5/5 Aahana Hekmat S. 10 months ago on Google
    Petsville is a no cage boarding option for your pet and the entire concept is very appealing as it feels like a day out for your doggo with his frnds.. they were kind enough to accept our last minute request for a day board… overall it has been great experience for my pet…

  • 5/5 anushka 1 year ago on Google
    Great place for boarding your pets. My indi, striker has been there quiet often and has always been well taken care of. Kruti and her team are professionals and have always been so helpful and accommodating. My dog is a little reserved and does not get alone with everyone however I absolutely love how he has grown a liking to the place and the staff. I also really appreciate the fact that they take out the time to take videos of strikers upkeep and send it to me everyday as long as he is there. Love everything about this place , would definitely recommend.

  • 1/5 puja s. 3 months ago on Google New
    Waste place to keep our pet at this place. They doesn't care about there food not even there health. My pet got lot of ticks. He became weak and dull after we have boarded him at this place. I strong suggestion for everyone not to keep your pets at this place even. And it's costly even they asked us to pay extra amount.

  • 5/5 vidya r. 9 months ago on Google
    We boarded our 3 year old Lab - Tyler when we moved from bangalore to mumbai .. Kruti was super helpful and clear on what was required from us .. set clear expectations and assured that he will be well looked after and be comfortable. Tyler was all good and had a good time at Petsville .. we got regular updates through videos and texts .. so thank you so much .. highly recommended!!

  • 4/5 Latha M. 8 months ago on Google
    Petsville took care of my pet Labrador for 6 days. He had small health issues so medicines were to be given & food instructions were to be followed they did that & sent me a video of my pet daily. For me it is far that is why 4 stars

  • 5/5 Aakansha G. 7 months ago on Google
    Petsville is a great place for dog boarding. Elsa, our female golden retriever stayed there for 4 days. They take care of your pets really well. Also, they provide food which is really healthy for your pets. They charged Rs 900 to keep elsa each day. I recommend this one!!

  • 1/5 ram s. 3 months ago on Google New
    Not at all a good place for your pet. Even after clearly giving the diet of my dog to Kruti, my dog ended up having cheap quality dog food. He lost tremendous weight in just 2 days of his stay to this place. Before I boarded my dog at this place, I was asked multiple times about him having ticks and in return got really good verbal assurance that the place is absolutely tick free but that’s absolute lie as my dog got so many ticks which he never had in last 2 years. And also, the place is enormously expensive with no good facility. NOT WORTH AND VERY UNSAFE FOR PETS. To all the pet parents, please do not board your dog to this place.

  • 5/5 Piyush P. 4 months ago on Google
    I have put my cat here multiple times and my experience is very good. The professional attitude is what impressed me a lot. Regular updates and daily videos were provided. Kruti, the owner is very helpful and was quick to respond to queries regarding my cat.

  • 5/5 smita t. 2 months ago on Google New
    Best place for keeping ur pets.. It's clean safe and best part is the owner of the place herself looks into the care and management. I would recommend it for all the pet parents if they are goin for long vacation or holidays .

  • 5/5 Bhramori C. 2 months ago on Google New
    We are pleased with the service provided provided by petsvill. Pets are housed in very spacious and healthy environment and caretakers kept a strict vigil on them. They provided day to day informations and live videos. Whenever v called them they attended to our calls.

  • 5/5 Devashish D. 3 months ago on Google New
    Very nice place for your pets. It’s clean and safe. Also they are properly taking care of food and other facilities such as hygiene. Also the care taker is available for 24hrs at the place. Place is very affordable too.

  • 5/5 Tehseen K. 4 years ago on Google
    An amazing experience. Very co operative and friendly staff. Took really good care of my pet. Thank you.

  • 5/5 Steal G. 4 years ago on Google
    For hem ✌️✌️ _jaswanth

  • 5/5 Shweta K. 4 years ago on Google
    Leave your pet babies here without worries. They took good care of my Pug baby - Pluto, she adjusted quickly. I definitely recommend this place.

  • 5/5 aniket k. 4 years ago on Google
    Had my pet cat in Petsville for 10 days... Kruti and the staff are very responsible.. They took good care of my pet also shared his videos with me daily as an update... The place is clean and well maintained... I would surely recommended them to my friends

  • 5/5 Yuvraj K. 4 years ago on Google
    The most amazing home for pets. They kept my retriever fit & fine. The owner is just amazing & ensures you get daily feeds of your pets well being. I will recommend everyone to Petsville.

  • 5/5 Ashwitha S. 4 years ago on Google
    It was an emergency situation and we had to drop Kalpi of at the boarding , but the staff were quick and helpful to pick the pet soon and gave updates everyday on her well being. Happy with the services and would love to come back again.

  • 5/5 JJC Joey's Jugaadu C. 4 years ago on Google
    One of d best day care for dogs.... They treat them so well....its always heartbreaking if u have to leave ur pet somewhere else ..but in emergency we do... In petsville I am so relaxed they take best care.. Good job

  • 5/5 Soham P. 4 years ago on Google
    My 4year old GSD was well taken care off. I received daily video updates and videos of him playing.

  • 5/5 Shanti L. 4 years ago on Google
    Very nice

  • 5/5 SoLTY 4 years ago on Google
    They'll take good care of your pets

  • 1/5 Satpal A. 4 years ago on Google
    Okay

  • 5/5 Savio M. 4 years ago on Google
    Everyone at petsville made us feel like family..They always responded and replied everytime we asked them any concerns..Never got worried about our babies and we knew they were on good hands in Mumbai.. Cheers..

  • 5/5 Vinay W. 4 years ago on Google
    Recommended place for pet boarding,excellent care for pet,staff is very polite

  • 5/5 Radhika G. 4 years ago on Google
    We boarded our cocker spaniel here for 2 days. Toffee was very happy at PetsVille.. the team really took good care of him! They even shared images and videos of him playing with other boarder dogs and that was a great relief. Will definitely be coming back here only. Thanks so very much. ?

  • 5/5 Sandeep K. 4 years ago on Google
    Good shop for pets

  • 5/5 Laveena D. 1 year ago on Google
    This is the second time i had kept my pet at Petsville. It's been a great experience for my pet. Thank you for taking such nice care. My pet MAX enjoyed his stay. Thank you so much to the team of Petsville.

  • 5/5 Nilesh Narvekar Dog Trainer in M. 4 years ago on Google
    Fully centralize air conditioner kennal

  • 5/5 Punit Y. 4 years ago on Google
    Petsville is God sent for pet parents who are travelling and can’t take their pets with them. Kruti understands the needs of your pets (their foods habits, schedules etc etc). She made it a point to send us regular video updates. She was happy to answer our questions. She is patient with pet parents and understands their anxieties about leaving their pets behind. She asks for permission before making changes in diet if the pets don’t eat. When our dog left Petsville, he was clean, happy, healthy and cheerful. We have no complaints whatsoever. This was our first time with Petsville. And I can now blindly trust Kruti with our beloved pet dog in future. God Bless Kruti and the entire staff of Petsville.

  • 5/5 saumil p. 4 years ago on Google
    Excellent location ... very supportive ... treat our pets very well

  • 5/5 chirag m. 4 years ago on Google
    Excellent service,friendly staff,great location

  • 4/5 Manak K. 4 years ago on Google
    Lovely place to leave ur pet. Well looked after n pampered just like at home.

  • 5/5 MAGUS M. 4 years ago on Google
    Good place for pets care and foods

  • 5/5 rohan a. 4 years ago on Google
    Kruti and her team took great care of our dog. We would definitely recommend PetsVille to any dog owners looking for a homestay for their furry friends.

  • 5/5 Arjun S. 4 years ago on Google
    Excellent experience... My dogs are lucky to have such place to stay ...

  • 5/5 Vijay S. 4 years ago on Google
    Best place to leave our pets.. ❀️ Fully air conditioned, great staffs to take care and videos are shared on daily basis... Even though this place is quite far from my home, I leave my pet here with complete confidence that he will be properly taken care of... Highly recommended!!!

  • 5/5 Diksha V. 4 years ago on Google
    Really happy with the service, thanks for taking care.

  • 5/5 Scott W. 4 years ago on Google
    We kept our beagle, Sherlock, at Petsville for an extended stay while out of the country. We were very pleased with the way they looked after him, kept us updated, and encouraged play amongst the pets. Thank you for a job well done!

  • 5/5 ABHAY S. 4 years ago on Google
    I left my 4 month boy there and they have kept him well. He really enjoyed time there and made lot of friends. Good place of you want to socialise your pup.

  • 5/5 murshed a. 1 year ago on Google
    Petsville is amazing and my pet is always happy going there. They have 3 separate spaces for different kinds of dogs and other pets (depending upon friendliness and comfortability of pets). The staff there is very friendly, polite and professional. They also offer pick up and drop facility. The owner Kruti loves pets and takes good care of Ozzy (my pet). Overall the services are great. I am very happy with their services. The rates are affordable as well.


Call +91 99205 96669 Open on Google Maps

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