Croma - Mulund West image

Croma - Mulund West

Electronics store Appliance store Computer accessories store Refrigerator store

One of the Most Reviewed Electronics stores in Mumbai


Address

Vikas Paradise Tower I, Colour Scape, Mall, Dhamaal, Dindayal Upadhyay Marg, near Mulund Check Naka, Mumbai, Maharashtra 400080, India

Website

store.croma.com

Contact

+91 70453 52295

Rating on Google Maps

4.70 (15.6K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 9:30 pm
  • Sunday: 11 am to 9:30 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: service (33) good (28) staff (21) product (21) products (15) experience (13) Croma (13) Good (12) helped (11) range (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Deependu p. 1 year ago on Google
    Here you can get best budget smartphones at best price with bank offers 🤗 and also different offer in different days. Also the staffs memeber are also cordinate in to make better purchase decision.......................................................................................................
    6 people found this review helpful 👍

  • 5/5 VIKAS T. 1 year ago on Google
    They have quite good range of products and staff is very good and supportive. They help to find best product and also provide best offer. We bought a dishwasher, our experience was quite smooth.
    4 people found this review helpful 👍

  • 5/5 Shilpa D. 10 months ago on Google
    It was a great visit. Experience was good. I bought speakers. Working was nicely explained by Dilip Jaiswal. Payment and checkout was smooth. Thanks .
    2 people found this review helpful 👍

  • 1/5 rinki s. 10 months ago on Google
    Very pathetic service from Croma,it's being 3 days but still no body called me for installation of machine,it's just like that.omce you buy the machine from show room later they will least bother to call u n update..super pathetic.. uploading the picture as well..feel like go n throw the machine on their face..
    2 people found this review helpful 👍

  • 4/5 Sumith M. 4 years ago on Google
    This is one stop solution for all your Digital Shopping, May it be Mobile, Headphone or any other Home Electronics. Staffs are are helpful, always eager to assist you. You can compare the prices with other consumer electronics Shop and trust me you get the best Offer here. They help you decide when your are confused, help you decide the best of the electronics good you wish to buy. Also, give you the best offers for the goods.
    1 person found this review helpful 👍

  • 4/5 pankaj m. 1 year ago on Google
    Shahid Khan gives me better sales service and given me discount and helped me choosing me laptop according to my needs and i bought hp I got confused about discount but service was good
    1 person found this review helpful 👍

  • 5/5 namrata j. 1 year ago on Google
    Today we visited Croma Mulund Check Naka and purchased Haier 7Kg Washing Machine with the help of Mr. Deepak Beldar who helped and guided us about the features of machine. Nice experience of deal.
    1 person found this review helpful 👍

  • 5/5 Kunal I. 1 year ago on Google
    Good service by Mr.Ganesh was very well knowledgeable and helpfull with all the billing and products related info explained all features well. Thankyou.
    1 person found this review helpful 👍

  • 5/5 Traffic J. 3 years ago on Google
    I thoroughly like Croma. Whether it be relate to buying, or replacing within a warranty period, or in a discount range. Service is amazing.
    1 person found this review helpful 👍

  • 5/5 samruddhi t. 1 year ago on Google
    Have met Shilpa who provided service. It was actually good meeting her. The way she involved in everything and explain the product was awesome.People like them needed the most. Thank you for the good service 😊
    1 person found this review helpful 👍

  • 5/5 Amit S. 2 years ago on Google
    Very prompt Service. All Sales Team is highly skilled on product knowledge and are always motivated. Place observes Covid protocols, safe distancing. The entire team at Croma is Vaccinated. Parking facility is quite far from the store. Overall very happy with experience and shall always visit again.
    1 person found this review helpful 👍

  • 5/5 Ankita P. 1 year ago on Google
    I have visited Croma mulund for buying small appliance. Ms. Geeta Shinde has guided us very well for the small appliance like mixer and airfryer. Satisfied customer of Croma. 👍
    1 person found this review helpful 👍

  • 4/5 Nirav G. 1 year ago on Google
    Swati has good knowledge about the product, age explained me various features of the washing machine which I bought today. She was helpful in decision making, as there are so many brands and so many models of various washing machines. Over all experience was great👍

  • 4/5 Akash J. 1 year ago on Google
    Shahdab and laxmi was very helpful to find us the right product according to our needs. They patiently listened and understood our query and requirements and found us the best match. They also helped us with information regarding ongoing benefits. Thank you for this very generous customer service. Will look forward to shop again with you guys.

  • 5/5 Kiran S. 1 year ago on Google
    staff is very good and supportive. They help to find best product and also provide best offer. We bought a water purifier our experience was quite smooth thanks for Nikita,,,👍

  • 5/5 Amrish Y. 1 year ago on Google
    They have quite good range of products and staff is very good and supportive. Swati mam They help to find best product and also provide best offer. We bought a Philips mixer, our experience was quite smooth.

  • 5/5 Sakshi P. 9 months ago on Google
    Excellent service very polite and coperate staff swapnil Tambe very good knowledge of product explainstion also very good.Thank you swapnil

  • 3/5 Atul G. 1 year ago on Google
    Can increase the range of products, and staff needs to have better knowledge of the products. Their knowledge is poor, I purchased washing machine, they gave me wrong information. I researched myself and understood the product. Price was just about fair. The showroom needs immediate overhaul on these areas and also the upkeep, otherwise may run out of business soon!

  • 5/5 Ravindra R. 1 year ago on Google
    Good options available. Mahesh has shown and given nice description abt smart watches available. I bought one fir myself.

  • 5/5 Rupesh Kumar Y. 1 year ago on Google
    I went to buy an AC and salesman Akshay Singh guided us very well about all products and models from all the companies. Explained about the features and warranties on all of them. We got a really good deal as independence day offer. In fact better than the online offers. Good experience.

  • 5/5 mohnish k. 1 year ago on Google
    Store is excellent wide range of products with amazing offers... Finance staff is very helpfull and many finance option available as well.. and Mr.Sandip Nangare was very well knowledge and helpfull with all the billing and product related info.

  • 5/5 Prashant T. 1 year ago on Google
    I like the store. As they have many choice of Electronic goods under one roof. They have live Demo of all the major items like Mobile. Laptop , Bluetooh Speakers etc.. As I ordered BOSE speaker and they have delivered with in 48 hours as they promised with better competitive price too.

  • 5/5 Swapnil G. 2 years ago on Google
    I wanted to buy an iPhone 11. I looked in many places but did not get. Then I went to the Croma Store in Mulund where I met Mr. Jitu. He helped me a lot. thank you jitu! Had very good customer service.

  • 5/5 Anita P. 3 years ago on Google
    Ayesha momin attended well even good sarvice

  • 5/5 Yogesh K. 6 months ago on Google
    To pre-book the iPhone 15, NPI series apple New watches I recommend contacting the Mulund Croma store directly for the most up-to-date information on pre-ordering.

  • 5/5 Manish T. 3 months ago on Google New
    Nayomi and Rajesh sir were extremely helpful in guiding and giving best service..I just love mulund chroma

  • 5/5 Aniketh k n. 4 months ago on Google
    Excellent staff! We were met with very helpful and knowledgeable staff. We were there to buy accessories for our new home and both these gentlemen helped us make the right choices. They also ensured that all deliveries and installations were done in time Thanks Shilpa...👌👌

  • 2/5 Rohan J. 3 months ago on Google New
    My experience at Croma in Mulund West was somewhat underwhelming due to the limited product range. Although the store is well-organized and the staff were helpful, the variety of products didn't quite meet my expectations. It could benefit from a broader selection to cater to diverse customer needs.

  • 5/5 prakash p. 2 months ago on Google New
    Good place to buy Mobile phones and various gadgets. The place is also recommended for electronic home appliances too. The staff is very knowledgeable and courteous. The good thing is you can expect the product price nearly equal to the online store price. Good Deal. It’s really crowded during the festival season cause of seasonal offers which also states that the crowd prefers the products sold here . There is a full section reserved for phones and smartwatches as you enter. Household appliances are shelved on first floor. You will be greeted and addressed by the staff once you enter which is admirable. I have brought from here phones, laptops not only for me but my family members too. Kudos team Croma.

  • 1/5 Nikita D. 4 months ago on Google
    They cheat customers. Do not even tell if the said product is not available in stock and cheat you by adding a different product to the bill. We asked for a clear glass screen guard but they billed for a matte screen guard WITHOUT EVEN ASKING us if we wanted it. It may be a small issue but I wonder what they do to others with their big purchase orders. P. S., the glass was not the only purchase that was made by us at the store. The shop is just filled with cheats in the name of apple sales representative! Also, a side note, they DO NOT HAVE ANY ORIGINAL APPLE ACCESSORIES IN THEIR STORE. You can try visiting Kohinoor, just next to this store. I don't know if it is good or bad but this place is definitely filled with frauds and is not worth your time.

  • 4/5 Joshi K. 3 months ago on Google New
    Had visited to buy a Gas stove. The staff was very cordial and helpful in choosing the best according to your needs. Had a lot of variety to choose from and their extended warranty program is also very good and economical.

  • 5/5 Radhika Y. 5 months ago on Google
    Had a great experience with croma, buying appliances and electronic items since ages. Sarfaraz from staff team has guided really well and helped to buy right product.

  • 5/5 Gaurav M. 5 months ago on Google
    A good electronics store in Mulund. Jaya helped us through the buying process which was super smooth. Pros: 1. Wide variety of electronics 2. Value for money deals 3. Big showrooms with small & large appliances Cons: 1. Parking is a bit tricky. They have valet parking available, but it is slightly time consuming.

  • 5/5 panchal v. 5 months ago on Google
    Thank you Ms tausiya given a best deal. Dyson AIR PURIFIERS And best demo for product. Nice to meet u. I WILL come back for purchase a second product.

  • 5/5 Gopal M. 8 months ago on Google
    Jaya NEW Excellent staff! We were met with very helpful and knowledgeable staff. We were there to buy accessories for our new home and both these gentlemen helped us make the right choices. They also ensured that all deliveries and installations were done in time.

  • 4/5 Arsalan A. 5 months ago on Google
    I've been a customer for years, and their service has always exceeded my expectations. The store is well-organized, making it easy to find what you need. The staff is knowledgeable, patient, and eager to help, ensuring a hassle-free shopping experience. They offer a wide range of products, from the latest gadgets to home appliances, all under one roof. What truly sets Croma apart is their commitment to quality and customer satisfaction. Every purchase is backed by reliable warranties, and I've never been disappointed. A go-to destination for all things tech!

  • 5/5 Pallavi K. 8 months ago on Google
    Best service with excellent client handling and communication. Nilesh from cashify is very supportive in whole phone transaction process Sarfaraz : He is best sales person, gives good advice and excellent knowledge about devices.

  • 5/5 pradnya d. 9 months ago on Google
    I'm writing to convey my sincere thanks and satisfaction for the superb service and assistance I got when I just bought a laptop from your shop. The entire experience was nothing less than outstanding from beginning to end. First and foremost, I want to compliment your courteous and knowledgeable employees, especially Mr. Motiul and Mr.Khurshid. The salespeople were really friendly, understanding, and knowledgeable about the selection of goods. They took the time to figure out my particular needs and offered valuable guidance to help me in my choices. I truly believe they made an impact for the better with their commitment to outstanding performance and desire to go above and beyond.

  • 5/5 priya k. 10 months ago on Google
    Saeed was the salesperson who helped me with my purchase. Really helpful and gave me all relevant information so I can make a proper decision. Communication was superb, they went out of their way to help me . Delivery was on time . Thanks saeed 🙂

  • 4/5 sowmya m. 8 months ago on Google
    They have a decent range of items on display and the sales personnel are knowledgeable and friendly. Items delivery has been on time and prompt. However the service maintenance people who come to do the installation and go over the manual could do with some improvement. Don't seem to be in a mood to answer questions.

  • 5/5 Ankita C. 9 months ago on Google
    I had bought a new air fryer and there employee named Varis helped me find the best fryer. He helped in many ways like explaining about the item, calmly listening to my needs about the fryer. Thanks to him alot. I have had the best purchase today.

  • 4/5 Devendra P. 10 months ago on Google
    Good place for shopping electronic goods. There were offers of Fridays. Only issue was after sale of product nobody was there to attend for payment. Couple of Swipe machines were not working. I had to stand in queue for almost 45 minutes though there was not much crowd for payment.

  • 3/5 Rakesh G. 3 years ago on Google
    Near to my home

  • 5/5 Mukesh K. 3 years ago on Google
    Variety of products available

  • 5/5 Chetan S. 3 years ago on Google
    Ayesha momin attended well given excellent service

  • 5/5 alpa v. 3 years ago on Google
    Aayesha momin attended well and given excellent service. .

  • 3/5 Sid N. 3 years ago on Google
    Checkout staff very very slow. Cramped space and just two counters.

  • 5/5 DHAKAD N. 3 years ago on Google
    Good service

  • 2/5 anil H. 3 years ago on Google
    Not co-operative staff

  • 5/5 aishwarya j. 3 years ago on Google
    Amazing....you get good deals here

  • 2/5 Veena G. 3 years ago on Google
    Very poor after sales service...

  • 5/5 Dhruv S. 3 years ago on Google
    You can get to see and compare electronic things from many brands together

  • 5/5 Anjali R. 3 years ago on Google
    Ayesha Momin attended well givengood service and information

  • 4/5 Saga byr J. 3 years ago on Google
    Good Shop. Offordable prices compared to other Cromas.

  • 5/5 Akshay M. 3 years ago on Google
    Ayesha Momin, excellent service and customer focus!

  • 5/5 Durgesh K. 3 years ago on Google
    One of the great staff Mr Imran shaikh thanks a lot for suggestions but oppo phone once again thank u Imran

  • 5/5 Venkat R. 3 years ago on Google
    I always prefer buying physically from CROMA due to the great experience.Sales person like Shubham make it a very good buying experience.

  • 1/5 Raj H. 3 years ago on Google
    POOR MARKETING SKILLS. Enquired about product availability to the executive whose contact was provided by croma customer care. The guy seems not at all interested to sell or market any of the products.

  • 2/5 Ajay M. 3 years ago on Google
    Went to buy laptop...very poor collection...hardly any response from the staff....the difference of cost online vs Croma is around 5k....better to buy online

  • 5/5 Vipul C. 3 years ago on Google
    There is one sales guy Mr. saeid he is very good ,helpful and hardworking guy . some MS OFFICE activation issue on my new Hp laptop but Mr. said deal with it vry professionally and Smartly he solve all problems .( Other staff must learn something from Mr .saeid) I 'm giving 5 start rating jst bcoz of Mr. saeid .

  • 5/5 Deepak S. 3 years ago on Google
    Ayesha momin attended well given excellent sevice

  • 1/5 Swapnil J. 3 years ago on Google
    Overpriced. I wanted to buy laptop. They priced it 10 to 12k higher than its actual cost. It's disappointing.

  • 5/5 Abhinit K. 3 years ago on Google
    Nice service. Show details in n out of the product showed by Mr.Shubham. Recommended to visit the store

  • 5/5 vinaya P. 3 years ago on Google
    Best service by oppo fone Imran shaikh

  • 5/5 Debashis B. 3 years ago on Google
    Good collection. Nice staffs. Customer friendly atmosphere. Car parking available .

  • 3/5 Aniket K. 3 years ago on Google
    Empty shelves

  • 5/5 dilip k. 3 years ago on Google
    Good service provided by shubham

  • 5/5 Bansi B. 3 years ago on Google
    Very good service provided by imraan shaikh... happy with the service received ??

  • 5/5 Charmi J. 3 years ago on Google
    Ayesha momin attended well given excellent service

  • 1/5 Vijay S. 3 years ago on Google
    Worst service

  • 5/5 Sandeep R. 3 years ago on Google
    Nice Serbia.show details in imransshikh Oppo mobile fone

  • 5/5 rohan s. 3 years ago on Google
    Best service provide by Mr imran...keep it up ...

  • 3/5 Darshit M. 3 years ago on Google
    Majorly i observed cost of products are higher compared to others

  • 4/5 MONI G. 3 years ago on Google
    Good customer service handled by Mr. Shubham

  • 5/5 Saurabh S. 3 years ago on Google
    Best all round electronics Store in the neighborhood, and after all it's a Tata Brand!

  • 5/5 Tejashree L. 3 years ago on Google
    Purchased OPPO mobile from Imran shaikh very good efficient and prompt service

  • 5/5 Sudhish P. 3 years ago on Google
    Mr. Saeed is a very Great person. He gave us excellent service. All the Best Saeed. Thanks for all the help. I am sure you achieve greater success. Thanks once again.

  • 5/5 Wins N. 3 years ago on Google
    Thanks Croma Mulund west for your speedy service and immediate response and send the technician and my laptop is repaired thank you so much.

  • 5/5 Ambuj Y. 3 years ago on Google
    Service was very good and appreciatable.............varied range of electronics available.

  • 4/5 Runu B. 3 years ago on Google
    Well staffed with people who know about their products. Helpful information provided for making an informed choice. Well stocked with good range of choice while many other stores quote shortage of product availability. A little courteousness would be appreciated better.

  • 5/5 Techno C. 3 years ago on Google
    Tata group

  • 5/5 Shivam J. 3 years ago on Google
    Good service provided by imran shaikh

  • 5/5 rushabh n. 3 years ago on Google
    nice products and easy replacement policy


Call +91 70453 52295 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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