4/5 Mike H. 1 year ago on Google
A
lovely
short
break,
centred
around
my
brother's
birthday
earlier
in
June
2022.
Excellent
reception
staff
welcomed
us
and
we
were
quickly
in
our
room,
overlooking
the
pool
area.
The
underground
car
park
is
cool
and
secure.
Food
is
lovely
-
you
cannot
leave
the
table
without
feeling
satisfied.
The
quality
of
the
serving
staff
falls
into
two
categories.
We
had
the
best,
professional
staff
for
the
evening
meal
which
was
a
triumph.
However,
lunchtime
and
afternoon
service,
on
both
Saturday
afternoon
and
on
Sunday
lunchtime,
in
the
bar
area
was
suboptimal.
Now,
being
charitable
I
must
state
that
the
country
is
recovering
from
the
pandemic
so
I
am
adopting
a
tolerant
view.
There
may
have
been
fewer
staff
on
duty
than
was
optimal.
The
bar
staff
were
pleasant
and
they
were
working
hard,
but
there
was
a
lack
of
co-ordination.
We
witnessed
three
couples,
late
in
Saturday
afternoon
June
4th,
who
simply
wanted
to
pay
their
bill
and
get
on
with
their
journey.
This
is
a
simple
case
of
walking
around
the
area
regularly
and
checking
each
table
occasionally,
to
continue
the
expected
high
level
of
service.
A
little
adjustment
(and
maybe
one
or
two
additional
daytime
staff
members
in
the
bar
area)
would
raise
satisfaction
levels
to
match
the
five-star
experience
of
the
rest
of
this
resort.
Would
I
return?
No,
because
the
overall
manufactured
"golf
and
villa"
resort
trope
just
doesn't
work
for
me.
But
if
Mar
Menor
is
what
you
want,
then
this
place
WILL
meet
your
needs.
The
birthday
party
-
the
actual
reason
for
our
visit
-
was
highly
enjoyable
and
worth
the
hours
spent
flying
around
Europe.
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