I highly recommend that you lock your valuables in the safe while staying here. I hate to have to write this review but feel compelled to warn others. I had two pairs of earrings stolen from my room while I was enjoying the day at the pool. They were (stupidly) left on the cabinet in plain sight with a stack of other jewelry, and when I returned they were no longer there. The room had been cleaned when I was gone. I brought this forward to management twice but they did not seem concerned. It is disappointing.

It should be made clear on third party websites that the special offer of free access to the spa if you stay at least two nights is only available if you book through your website Internal decoration is extremely elegant and the rooms are nicely appointed. However, swimming pool area is very small and for peak season there are insufficient sunbeds/shade. Not disabled friendly. Although there is disabled parking across the road in the car park, there is a large flat empty area in front of the entrance that is just roped off where one or two blue badge parking spaces would be better as crossing the road is not easy because of blind corners and cars speeding The casual dining menu could have a lot more choice It will be useful to have more handrails for those who need it, like myself. Fantastic breakfast

The hotel is very expensive, but it is a 5 star hotel, so the prices were expected to be like that. The pool was great, and the food was amazing, especially the breakfast. The silence is amazing and relaxing... except the train track nearby... But even though they have pools, a beach nearby, and a Michelin star restaurant (which was horrible for the services we expected, the food was good tho), the rooms are next to a train tunnel, and all day and all night, the train passes every 30 mins, and it feels like the entire room is collapsing. The room had floor heating, which was a lot of waste of energy, as outside were 30 degrees, and inside the AC was turned on. Why would you have floor heating and AC?

By far the best hotel/resort we have ever had the pleasure of staying at. The staff was friendly and we got offered the choice of a glass of water, orange juice, or cava at the time of check-in. Because it was our aniversary we were even gifted a complimentary bottle of cava to the room! My partner is vegan and thus has some difficult finding nice restaurants to eat at, however the kitchen staff decided that it was no problem and made up some dishes for her on the spot. We stayed a total of 4 nights and ate breakfast every morning, lunch once, and dinner twice. The quality of the food was amazing and I would definitely recommend everything on the menu! We had room 211 with a gorgeous view of the sea, the pool has an amazing almost 300° view of the sea, beaches, cliffs, and mountains. The beaches were super clean and there is a cute hiking trail next to the hotel. We will be sure to return to this hotel hopefully sooner rather than later! Thank you to everyone at the hotel for making our stay perfect and a special thank you to the chef for being attentive and adaptive to my partners dietary restrictions!

This is the flagship house of the Servigroup hotel chain, which has more hotels along the Spanish Costas. It fully complies with its five-star rating. The location is unique and wonderful, on top of a rocky cliff near the village of Villajoyosa, halfway between Benidorm and Alicante. Viewing the sunset from your room, from the hotel pool, or even from one of the two beaches is a fantastic experience. The main beach can be reached via a system of escalators and offers basic comforts: sunbeds and sunscreens can be rented, and the beach is stony, somewhat chaotic, and access in the water is quite steep. There is a small but very busy bar/restaurant with some local food that doesn't belong to the hotel. The other beach offers no comfort and is aimed at nudists. Rooms are spacious and offer all the comfort you need for a shorter or longer holiday: super beds, big bathrooms, desk, chairs, balcony, fridge, etc. Hotel staff is helpful and friendly. One of the real pleasures is the restaurant with truly excellent food, great service and reasonable prices. We had the half-board option for a week and that proved super value for money. The hotel has its own parking garage, which can be booked at additional cost. Two minor points of criticism: The room cleaning service is not always satisfactory and attentive. And it is really a pity that the hotel doesn't operate a small service at the beach. But these are really minor points. We had a fantastic holiday in a wonderful place. 10 out of 10, even if it's 99 out of 100.

The hotel location is very nice on top of some cliffs, with very nice views over the see and 2 little beaches. The view from the restaurant is very nice too, but on one side you have the normal beach and on the other side it's a nudist beach ! We had a 'Romantic' room, but it was not luxury. The bathroom space was very limited. You can't be with 2 persons in there at the same time. And though there was a very good bubble bath, the lavabo and the shower are too small.

We enjoyed our stay - and were pleased to return to the Montiboli again after many years (though sorry to see that the water feature in the entrance courtyard had gone and the area has been paved over instead). The location of the hotel is superb, the grounds and garden and staff are excellent and the rooms are spacious. Maintenance is also clearly done to high standards, everything is clean and well kept and the gardens are well looked after. However, the hotel feels rather dated and rather 20th Century e.g. the furniture in the rooms is rather old/out of fashion. A small investment in more premium furniture and fittings would make a HUGE difference. That said, our bed and pillows were excellent! Also, a door on the toilet in our bathroom would have been helpful - as would a vanity mirror in the bathroom. And why dual showers, but only a single basin in the bathroom? As some other reviews have said, the breakfast is not up to 5 star hotel standards - reduce the quantity of the breakfast offering (there is just too much that many people likely do not want) and increase the quality e.g. more premium breakfast cereals and not in individual packets (not very sustainable). Plus Country Store muesli is such a 1970ies brand! Perhaps hotel management should visit some 5 star hotels in other countries to experience their breakfast offering. And the bar on the lobby floor with balcony is a wasted opportunity - use that instead for the restaurant, with open air balcony (at least outside the hotter summer months).

Amazing hotel! Superb service, very nice staff, really good food, beautiful surroundings. I will recommend it if you would like to have luxury and relaxing holidays without small children.

5 star hotel with 3 star breakfast. If u don't want a lot of walking and stairs this is not the hotel for you. Only Francisci at the front desk very helpful.

A hotel handbook in the bedroom would be good. It could give details of key staff, room service and menu details, local bus times, telephone prefixes, how to contact a doctor, etc. etc. As always, Montiboli was very good.

We feel compelled to write this review for the Hotel Boutique Balandret, Alicante. We booked for one night with the intention of staying longer. Check in went well, with Lluis, front desk attendant, very responsive and working diligently, and kindly showing room options. (Vincent, the other attendant at the front desk was pretentious and condescending, carrying an air of superiority.) Having informed Lluis that we may stay for another 2 or 3 nights, he explained the layout of the Hotel, with a nudist beach directly in front of the sea front rooms. We have no issue with people’s choices, but this is not our thing, and we would have chosen another hotel if this had been explained online. Having driven all day, we unpacked and decided to order room service, noting the amount of dust sitting on the appliances, as if nobody had used the room for several days. The in-room menu was very limited. We tried calling to place the order, but there was no phone connection. Then we tried connecting to the Internet, and no connection. Frustrated, I dressed, and walked to the front desk. Moving around the property is a puzzle, with several lifts involved. Lluis had left so I had to deal with the condescending attendant. I explained the two issues, stating I was very surprised that a hotel represented as top quality had these issues. He made a smart remark to a coworker, and I called him out on this as being unprofessional. He attempted to backup and to be responsive. A “technician” was sent to the room, messing with the phone connections, to no avail, so no in room phone. The technician, whom we found to be the groundskeeper, advised we should go to the front desk to sort out the Internet connection. So, back I went to the attendant manning the front desk, who took the position that there was a problem with my Mac Pro. I explained we had been travelling around the World for several weeks without any issue, but his position remained unaltered. To overcome not having an in-room phone, he suggested I call Reception on my mobile!!! I returned to the room, and we went to the restaurant. Once seated, the only server opted to take an order from guests seated after us. We ordered food and drinks. The quality of food was seriously lacking, so we ate half the meals and returned to our room, to be confronted with the loud noise. I returned to the front desk to be informed that trains pass near the Hotel. I asked why this is not disclosed online, or at a minimum, upon check in, to no avail. Vincent offered to move us to another room, evidently with less noise. Since we had unpacked, and we were worn out from travel, along with the back and forth to the front desk, we opted to stay and to check out first thing next morning, which we did. Since there was no kettle to boil water, the attendant suggested we use the hot water from the coffee machine, stating we should first run the hot water several times. We tried, but the water smelled and tasted badly, as though the piping was corroded. We chose not to use the coffee maker hot water in room. The breakfast was very good, comparable with the x3 upscale hotels we had stayed elsewhere in Spain. Awaiting Lluis at our room entryway to assist with moving luggage to our rental car, we found a Brazilian couple standing outside the room next door. The entry key malfunctioned, and they were unable to enter the room, awaiting for Lluis, the attendant.

Hotel is in an amazing location with fantastic views and the staff and facilities were fabulous. No complaints whatsoever. Would recommend staying there to anyone.

We keep returning as there's just something special about the place and the people. As a professional restaurateur I am dismayed that the Hotel food has not been recognised by Michelin for a while. The food needs to be more consistent to regain its standing

The choice at breakfast was excellent, but more could be done to improve & promote the hot buffet such as the choice of sausages and fresh eggs made to order, rather than presented on heated diches. If possible the time for starting dinner (which was really excellent) should start much earlier - 1930hrs rather than 2030hrs. The staff throughout the hotel were very efficient and helpful. The cleaners deserve credit for performing a terrific job, not only in the room but throughout the hotel. As a fun suggestion how about having a weekly draw for guests with the prize of, say, a bottle of the local wine?

The hotel's location is stunning, with wonderful views over the Mediterranean. The rooms are nice, too. Breakfast is different from what I would expect from a 5-star hotel. The selection is limited, and the quality is not good.

Absolutely stunning view of the Mediterranean. There was great beach access. The staff was very accommodating. The breakfast spread was fantastic. I'd love to go back for pleasure instead of business.

All the front desk staff, especially Javier, were amazing and very helpful! The air conditioning in the first room we had did not work very well, but without hesitation the lovely front desk staff switched our rooms, and we were upgraded which was a nice surprise and a thoughtful touch! Our only complaint is in the minor details. We had asked 3 times for the handsoap in our bathroom to be refilled and it never it was. We loved our stay at Montiboli and will definitely be back. All the amenities were amazing!

Very mixed. The view is still incredible, the bungalow room was exceptional, the cleaning standards brilliant as you would expect. Two things I was really not happy with however, the night before our check in my family and I (who have used this hotel since 1975) wanted to have a drink on the terrace before they flew home the next morning. After getting to the hotel we were told 'sorry the hotel is too busy for you to have drinks tonight', which we replied 2 of us are staying here from tomorrow, and were then told 'come back tomorrow then'. After my grandfather kicked up a fuss about how long he had been visiting the montiboli for and how outrageous this was, we were then allowed in. The terrace had couple having a drink and was empty other than them, which was even more annoying. The other thing which let the hotel down was the grumpy maitre d' in the restaurant. He seemed very annoyed that we did not want starters or a bottle of wine. I ordered a gin and tonic, then overheard his colleague ask which gin? He replied by saying 'I don't know, give him the cheapest, beefeater or something'. I presume he didn't know I speak a little bit of Spanish, but either way I find this kind of attitude disgraceful at a 5* hotel where the customer should be given whatever they ask for without ridicule. As I say, for the most part the hotel is great and some of the bar staff were superb, there are just a few things which really spoiled the experience for us. P.s the hotel is far too nice for there to be a glass fronted case which is selling low quality watches, wrist bands etc at reception, this does not fit the image of a 5* hotel in my opinion.

High recommended to stay there, amazing food in the restaurant (you have to take desert) and this view 😍! Everything perfect!

I will strongly recommend this hotel! This is the most wonderful hotel I’ve ever been to. The service is exceptional👌👌👌 and the viev from the hotelroom is amazing! The staff is also extremely professional and caters to all your wishes, from small to large, and is carried out with great style and amendes. I had many different wishes and my trip was changed several times before I got there, despite that I remembered all my wishes and adapted as I got everything I wanted. The staff is fantastic and you get the best service you can think of👌❤️

The hotel has lot of charm, but it is today not a five star hotel! We had to wait for the booked taxi more than 20 minutes and were late to the airport. The reception did not follow up the booking. Not a five star treament! The pool is too small for beeing a 5 star hotel. The food is not more than OK. But you have lots of possibilities to upgrade to be a full 5 star hotel.

The staff was amazing during our stay in the hotel, everybody was smiling, we received a wonderful welcome and check-in from Jaume. The level of the Emperador Restaurant is fantastic, it has a real Michelin-star service. The selection of the breakfast is the best which we experienced in Spain in the recent 10 years. We will definitely recommend the hotel and its outstanding services to our friends.

You have an amazing location and the best view. I could not have asked for anything more. It was exactly what I expected. It’s a shame the experience gets diluted because the A/C in the room did not work well, and the room is in clear need of an upgrade to this century (USB plugs for mobiles for instance, furniture, the cooler, the floors). The bathroom was beautiful and quite large. The staff was as good as the views and the location. The staff, went out of their way to help and please us. A big hand to Lluis and Juan Carlos at the front desk, Lily in the pool bar and the staff at the breakfast room.

This was a wonderful hotel with excellent taste in design and service. I very much enjoyed the small details in each room and the amazing views. The staff offers 5 star attentiveness. The beach is crystal clear and refreshing

Your staff are amazing, truly amazing. They made every part of our stay easier and are extremely hard working. The pools are fantastic Breakfast was the best meal, great food. Lunch options were good. Dinner in the Emperador was limited in choice. All the staff were incredible. THe reception team were brilliant in helping us with transport. Please pass on my compliments to them and all the team. We did not use the wellness facilities.

This hotel is fabulous. The staff are kind, considerate, helpful and always smiling, such a pleasure. Our daughter's wedding was an extremely well organised event. It was enjoyed by every single attendee. My daughter and son in law said they were so happy with it, if they had to do it again, they would do everything exactly the same, this is high praise coming from two people who are perfectionists. Thank you from the bottom of our hearts for such a special weekend.

Spend several days here. Nice place.

The parking was not good, we were given directions after checking in, but it was not clear you had to go through a car park and into the tennis club, The barrier was down so went back to hotel to be told had to personally manually lift the barrier, for a five star hotel that is not very good and this wasted around 25 minutes of my day The restaurant was lovely but the evening meal was very very salty - I know that is taste preference but not everyone can eat that much salt Everything else was amazing and fantastic

The renovation of the bungalow is excellent. We have been coming to the Montiboli since 1995 and love it. The food in the restaurant is still not brilliant but everything else is

I really loved staying at Montíboli. The staff is awesome, very helpful. The installations are gorgeous and the rooms (at least the "Romanticas") have a stunning view.

Hi there, We had a lovely stay at the Montiboli Hotel and the service provided by staff was first rate. We really liked our room and the terrace with sea view. Beds were comfortable too. The only thing I would suggest is that in the rooms it would be good to have a kettle- hervidora de agua instead of the coffee machine. Also some little mini milk cartons as my daughter would have liked coffee but with milk. The evening meal in the restaurant was delicious but I would have liked more vegetables ( especially greens) we had sirloin steak and duck. Breakfast was good but could have been better , for example there was no oatmeal. I don't eat gluten so I wouldn't eat the cereals provided. Also I would have liked a bigger selection of fresh fruit. Apart from these details everything was perfect! Ah yes, I forgot to say - when I booked I did say it was my birthday so I would have expected some kind of token gesture to celebrate. With many thanks and best wishes, Jean Thank you!

Stayed here for a second time (last time was 2022) due to another hotel being so bad that we left. We knew what to expect with the rooms so weren’t surprised by anything. Staff were fine, Lluis was great although we didn’t see him much and another old gentleman in the bar who we remembered from our previous visit was great again. Food wasn’t great this time, sort of like cafe food not 5*, and a salad I ordered was missing items despite specifically asking for them (in Spanish). Would have caused drama to mention it so didn’t bother. The rooms need updating a bit but are functional, the spa facilities weren’t great but are included. Great location for 2 beaches - yes one is a naturist beach (this is what we wanted), and the other is larger and a regular beach. 15 mins to a small shopping mall and supermarkets or you can get the tram to Alicante in just over an hour. Overall was ok but not 5 star I wouldn’t say, just needs a refurb in the rooms and a working spa, plus decent veggie/vegan options.