3/5 Abhishek P. 1 year ago on Google
What
could
have
been
a
great
experience
was
ruined
by
the
carelessness
of
the
staff.
We
had
booked
a
room
and
had
informed
the
hotel
of
the
check-in
time
at
12:00pm,
two
days
in
advance
and
again
reminded
them
on
the
day
of
check-in,
3
hours
before
arriving.
Inspite
of
this,
when
we
reached
hotel
at
1:30pm,
the
room
was
not
ready.
We
had
to
wait
for
30
mins
for
our
room
to
get
ready.
That
too
when
we
asked
for
a
first-floor
room,
the
receptionist
mentioned
that
it
will
take
additional
3
hrs.
All
of
this
when
booking
was
done
2
weeks
in
advance.
In
addition,
we
informed
hotel
that
we
will
check-out
at
5:00am
as
it
was
a
long
drive
back
home
and
inspite
of
we
being
assured
of
someone
being
at
reception
or
sleeping
near
reception
area,
we
could
not
find
anyone
at
5:30am.
When
I
called
the
number
mentioned
on
reception
desk,
first
the
call
was
disconnected,
then
he
picked
the
call
and
said
he
is
coming,
then
did
not
come
and
slept
back.
After
waiting
for
sometime,
I
started
looking
for
the
person
physically,
woke
him
up
and
completed
the
check-out
process
and
refund
of
deposit.
The
menu
that
you
find
in
the
hotel
is
of
some
other
(small
time)
restaurant
who
would
parcel
the
food
in
plastic
bags
and
will
provide
paper
plates.
We
ordered
a
veg
thali
and
found
it
difficult
to
eat
from
plastic
pouches
and
simple
plates.
They
charge
additional
delivery
charge
of
nominal
Rs
10.
Apart
from
above
experience,
the
hotel
is
very
conveniently
located
at
a
walking
distance
of
500m
from
temple
and
750m
from
beach.
The
rooms
are
spacious,
clean
but
have
two
single
beds
joined
which
gets
inconvenient
for
three
people
(in
our
case
2
adults
and
a
baby).