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Frequently mentioned in reviews: Emirates (10) flight (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lucky Golden U. 4 years ago on Google
    World's Best Airlines
    2 people found this review helpful 👍

  • 1/5 Alexander De L. 2 years ago on Google
    Closed their live chat and did not pick up their phone, despite multiple attempts (6+ over 3 days, totalling to 4h in queue). Never thought to experience this from a so-called top-tier airline company.
    2 people found this review helpful 👍

  • 1/5 sam k. 2 years ago on Google
    My flight in less than 48 hours they never pick up !!! Like who am I suppose to call to change my flight ??? And if i missed the flight because I couldn’t change the flight and they not picking up im the one who will be charged !!! U can see in the photo below 43 minutes no answer!!!!! And its not even free call !!
    1 person found this review helpful 👍

  • 5/5 Calpe Kris D. 1 year ago on Google
    As expected really 5 star service and help like i was travel alone but with assistance and PLAINTY (extra) luggage. If not the most cheap the little price more is worth .. thank you Emirates ! Next flight i need not to search, you'll see me again ... Hope the good connection will stay like it is now !

  • 4/5 Pavel D. 1 year ago on Google
    Emirates Airlines is among the best, in my opinion. tHANK YOU EMIRATES

  • 5/5 Валентин �. 1 year ago on Google
    This was my first flight with Emirates airlines, and I was a bit concerned about how it would go, but thanks to the team, it was definitely worth it. With Emirates, I had a fantastic experience.

  • 4/5 erdem p. 1 year ago on Google
    One of the saddest things is missing a flight, especially when it wasn't your fault. However, I want to express my gratitude to the Emirates Airlines De Espaa S.A Operadora Agenc staff for providing the finest assistance and enabling me to go from New York to Madrid on the next Era.

  • 4/5 Станислав �. 1 year ago on Google
    It was a little behind schedule, but it happens. Other than that, great flights. The Emirates Airlines cabin service was friendly and accommodating, checking in on you without being intrusive.

  • 5/5 jcauberghe 1 year ago on Google
    Always helpfull

  • 1/5 Gino K. 1 year ago on Google
    (Translated by Google) Cabin crew are fine, and so is the fleet they fly with. Normally never complaints but what happened last week is getting crazy. I had booked tickets for 4 friends, unfortunately I had made a spelling error with 1 of them, so we were kindly requested during check-in at Schiphol to call the Emirates call center to correct this. We then got on the phone with a gentleman who was almost impossible to understand in English, which is difficult when you have to change a name. I never expected what happened next, the gentleman on the other side started to threaten, if it doesn't work now... then you will fly tomorrow, you must listen to me now, I'm going to hang up, and more such statements . This gentleman's tone became more and more menacing. Of course we stayed calm because we just wanted to fly with them all that same day. All in all, this was a very unpleasant experience, which I certainly did not expect from an A status airline. We are certainly not done with this yet. We have sent an email to Emirates to listen back to the recordings about what happened and then deal with and deal with it properly. (Original) Cabine personeel is prima, en de vloot waarmee ze vliegen ook. Normaliter nooit klachten maar wat er afgelopen week gebeurde is te gek voor worden. Ik had voor 4 vrienden tickets geboekt, helaas had ik bij 1 van hen een spelfout gemaakt waardoor wij tijdens het inchecken op Schiphol vriendelijk werden verzocht om even het callcenter van Emirates te bellen om dit te corrigeren. We kregen vervolgens een meneer aan de lijn die haast niet te verstaan was in het Engels wat lastig is als je een naam moet aanpassen. Wat er vervolgens gebeurd had ik nooit verwacht, de meneer aan de andere kant begon te dreigen, als het nu niet lukt… dan vliegt u morgen, u moet nu even naar mij luisteren, ik ga op hangen, en nog meer van dat soort uitspraken. De toon van deze meneer werd steeds dreigender. Wij bleven uiteraard rustig want we wilden die zelfde dag gewoon nog met ze allen vliegen. Al met al was dit een zeer vervelende ervaring wat ik ook zeker niet verwacht van een A status Airline maatschappij. Wij zijn hier ook zeker nog niet klaar mee. We hebben een e-mail naar Emirates gestuurd om de opnames terug te luisteren over wat er gebeurd is en hier vervolgens op een correcte manier mee om te gaan, en af te handelen.

  • 5/5 J L. 2 years ago on Google
    Very good company !

  • 5/5 jean-Louis P. 4 years ago on Google
    (Translated by Google) Very good customer service (Original) Très bon service a la clientèle

  • 5/5 Pei Chi C. 5 years ago on Google
    (Translated by Google) A good choice for long-haul flights There are many types of beer that can be used in the bar. There are also factions available on site. Good to eat 😘 (Original) 長途飛行的一個好選擇 有很多種類的啤酒可以在 bar 裡面 自己取用 現場也有提供派 不錯吃 😘

  • 5/5 Bossbach 2 years ago on Google
    (Translated by Google) extrat. compliance with rules and schedules at the top (Original) extrat . respect des règles et horaires au top

  • 5/5 Delma & Francois L. 3 years ago on Google
    Until now, very good and super service to their costumers.

  • 5/5 Bianca B. 4 years ago on Google
    Excellent service! Professional and friendly crew!

  • 5/5 Alex B. 3 years ago on Google
    Super professional. Always recommended


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