In my professional opinion as a doctor, this company's 0% refund no exceptions policy on some bookings (particularly in conjunction with offering "dorm style rooms") will probably kill someone eventually. More than just being greedy, it's incredibly unsafe for all guests (and their extended families) in the COVID era since it encourages people to keep reservations when they test positive rather than lose 100% of the hotel cost.

Wait.. what. Best $$ I've spent in awhile! Let me tell you why. As soon as I walked in, I was greeted by friendly staff. The lobby is as cozy as it gets! Antique yet modern with lots of amenities! Everything is available. Kitchen is free to use. Lots of bathrooms. I've never waited to go to the restroom. My room was small. Only beds and each guest gets a locker. That's a hostel so it's acceptable. Not to mention the affordablility. No complains here. I was looking for a hostel experience and I found it. I'd come back if I'm in town again.

Such a lovely hostel. Was made to feel so welcome, like I was coming home. Beds were comfy and hostel was quiet enough to get a good nights sleep but also lots of social areas. Would definitely recommend!

This hostel is brilliant. I stayed there with two friends and the room we got was very homey. It's in the Adam Morgan area, a great neighborhood which is filled with bars and restaurants. Downtown is easily reached by multiple buses which stop at the street adjacent to the hostel. There is a fully-furnished kitchen available for guests. Most importantly, the staff is extremely kind and helpful : I lost a valuable item in my room and they were able to send it overseas for me! Would definitely recommend and I will definitely be back when in D.C.

I stayed in the Hostel part of the hotel, and it was definitely a primo home-away-from-home, with good quality beds and linens, a fully- equipped kitchen with plenty of refrigerator space (only missing a conventional oven), a friendly and helpful staff, spotless bathrooms, and even free toiletries and laundry. I loved the kitchen/lounge near my room which made for a lot of good food and great conversation. And I also loved the free coffee and tea, which are available 24/7. Two minor drawbacks are that I found it takes two buses to get to most touristy things you would like to see (but, only one bus to Kennedy Center which was very handy!), and also, I had the misfortune of being in a room full of (very) early risers, and there's no real way to avoid the noise of roomies getting ready for the day. Everything else was perfect, and I wouldn't hesitate to stay there again. As a mobility-challenged senior, I had a great time with the young guests from all over the world. The conversations we had were a highlight of my stay in the city.

I’ve been here last February before the pandemic and I really enjoyed staying here the price so convenient and the staff were so nice and friendly they made sure that I get whatever I needed and they were so helpful and happy to help I honestly felt like home here and this is the only hostel I like among all hostels I’ve been at. Back then they served breakfast every day and there were some activities every week. Somehow everyone I met there was lovely and friendly we had so fun hearing each other stories and future plans. I’m so thankful for this experience. Also about the location it’s so nice there are plenty of restaurants and coffee shops in the area almost one block away. I highly recommend it.

During my recent stay at Highroad Hotel, I was pleasantly surprised by the contemporary and well-thought-out design of the rooms. The modern aesthetic, combined with a practical layout, created a welcoming and comfortable atmosphere. It's evident that the hotel has put considerable effort into ensuring that each room not only meets but exceeds the expectations of the modern traveler. One of the standout features of the room was its layout. The space was efficiently organized, allowing for easy movement and a sense of spaciousness, which is often a challenge in hotel accommodations. The decor was tastefully done, striking a balance between elegance and comfort. The furnishings were not just aesthetically pleasing but also functional, adding to the overall positive experience. However, it's important to address a notable issue that slightly marred my stay. I noticed that my clothes picked up a distinct smell from the hotel. It wasn't an unpleasant odor - more reminiscent of a strong cleaning agent - but it was noticeable enough to warrant attention. This scent, although not off-putting, did linger on my clothing, which was a minor inconvenience.

My husband and I stayed here while visiting our son and his wife who live in Adams Morgan. It was a wonderful place to stay! The room was comfy & quiet, the staff friendly and helpful, the whole place clean and cozy. I had a better nights sleep here than most hotels in the DC area. Highly recommend!!

I stayed at High Road, 2018. It was a time of difficult transition for me. This place is a diamond in the rough of the Potomac. Front desk will (within reason, of course) jump through hoops to help you and accommodate you. Staff, per individual merit, are like angels come to life. Do guests check-in at late hours? Yes. But you would expect that. Washington is a 24-7 district. People get into town at different hours. Understandable. Miyuki and Emily made my stay much easier for me than I may have made it for them. They've got caring hearts. To me, High Road is like a mini United Nations. As we broke bread together around the tables, people from different neighborhoods of the world listened and got to know one another. Very friendly. If you find yourself in America's capital, this backpackers' paradise inside a Victorian mansion where you can rest your head after a long day is the holy grail of hospitality.

I have been to many hostels in both DC and across the US, and this is easily the worst experience I have ever had. The bathrooms are absolutely disgusting. They have music playing extremely loud the entire time so you can not have any moment of peace because it is the music they want playing when they want and heard in the rooms. The staff are more concerned with having conversations with each other than helping and serving guests. For them to require most activities take place in the main room they do not have much seating. I would never stay here again. And would never advise my friends to stay.

It is a relaxed comfortable feeling place. I had a room in the basement that was very quiet. Very active neighborhood with lots of places to get food or drinks, plus multiple convenience and grocery store options within a few blocks.

Fantastic accomodation. Clean, comfortable, and exceptional service from reception and staff. Very trendy area. Highly recommended. I would definitely go back in a heartbeat 💓

My first experience with a hostel. I am Glad it was Here! Immaculate is the word I would use to describe this place!!! Clean, well-equipped and professional staff. Also I love the diversity.

This is the nicest, friendlist, most thoughtful hostel I have ever stayed in. The comforter you sleep with is legitimately cozy and nice. Staff comes and cleans the place regularly and I was really heartened to see that fellow guest pitch in to try and take care of and respect the place. Staff are super accommodating and have thought through most things you will need. Bus schedules, TV channel menus, where to eat, directions on how to store your food (and fellow guest respect each others!). I was allowed to store my luggage in the lobby area on day of check out, which really helped when I scheduled a White house tour before my flight and wasn't allowed to take anything with me. They allowed me to use the first floor when I came back to wait for my flight. Everything about it felt like coming home. It was cozy and comfortable and I was around really great people. Older people had long conversations with younger folks and I met people from all over the world. The showers are nicer than mine at home! Ear plugs and night masks in the lobby and tea are a good touch. I also really appreciated the quiet hours at night. Also, the street they are on is amazing and has nearly every nationality of food you could possibly want. There is also a nice health foods market on the same block. One small suggestion! If there were more clothing hooks in the downstairs bathrooms to hang clothes while you shower and some better mirrors in some of the upstairs bathrooms, it would be great! Thank you for a great stay I will be back!

This place is so cool. I’ve never stayed in a hostel before. Have always enjoyed having a whole place to myself when I travel but this time I decided to switch it up. Man am i glad I did. The staff is super friendly and welcoming. It feels like an ideal type of living situation in the modern era. I could go on. But I’m beat. Thanks High Road. You made this traveler feel at home. 🤙🤙

I loved this hostel! It's beautiful and clean, and the staff is super friendly and helpful. It exceeded my expectations because they have things like complimentary coffee, a washer and dryer, irons, etc., which are a plusThe location is great as it's surrounded by restaurants and barsA little far from the museums but still at a walkable distance or you can take the bus. I definitely recommend it!

I really enjoyed staying here and would recommend it. I always prefer to stay in a neighborhood when I visit someplace (as opposed to a generic downtown hotel) and Highroad provided exactly the atmosphere I was looking for. I didn't stay in a dorm-style room so I can't comment on those, but my private room was clean, stylish, and had all of the amenities I would have expected from a more-expensive hotel. Access to a communal kitchen and luggage lockers also come in handy. The location felt very safe with plenty of dining and nightlife options right on your doorstep. The neighborhood skews a bit younger, but there were plenty of late-20s and up options within walking distance as well (e.g. Grand Duchess, The Green Zone, Jack Rose Dining Saloon). Good bus connectivity to Union Station via the 96 bus. If you wear a suit to work, I wouldn't recommend this hotel/hostel -- but for everyone else this is a great choice.

Nice clean rooms. Small but perfect budget option. Location is a little bit far from the tourist spots, but lots of nice restaurants and cafes nearby.

I stayed in a queen room with a private bathroom - it was private, affordable, and the ho(s)tel is in a fantastic location. The staff were helpful and friendly and the Thursday happy hour was a nice way to meet people. I wish there were more locations like this.

Loved my stay at this hostel. The location is beautiful in a very lively neighborhood. A 5min walk gets you to the bus stop. It’s about a 20 min ride to the national mall and DCA. Spacious and clean rooms. The beds were comfortable although very squeaky. I had a room on the third floor and had the bathroom to my self every morning. Very friendly staff. Went out Saturday night with people from the hostel and had an incredible time. If you’re a solo traveler going to DC and thinking about booking any kind of accommodation I recommend this hostel.

My stay was AMAZING! the staff was extremely friendly and accommodating! All of the general areas, bathrooms, and my room was extremely clean and up to par. I really really loved staying here. I would suggest to anyone who may think about staying in a bigger room with more beds that your privacy may be worth the little extra fees. I stayed in a 14 bed mixed gender room and I don’t have any complaints, I just think I would prefer a more expensive room next time for more privacy 😊

This hostel is awesome! I’m a teacher, I brought 15 students here. The staff was incredibly responsive, helpful, prompt, and professional in advance of arrival. We were greeted by staff and shown to our rooms in a very welcoming manor. They were nice to me and my students. The showers are clean. the beds are very very comfortable and do not squeak when you turn over in them. The vide is hip and fun. The location is in the heart of the fun to be had in Adams Morgan. I will definitely recommend this hostel to others and will definitely plan to come back (without students) to have fun with this hostel as my home base!

Great location...plenty to do/see/eat....nice walk to the metro (15 mins)/ walk to attractions (30 mins) walk is worth it!!! You can also ride a bike or scooter to locations. Hostel has two full kitchens, plenty of bathrooms, clean bed and sheets to sleep on. Decent for the price.....staff I'd helpful/friendly!!!

Friendly staff, good location, beds are okay. Im definitely staying here if I come back

What a great hostel in a nice location with great restaurants and bars right out the front door. The hostel staff were warm and helpful. It felt like being at home for a few days in our travels.

The place is wonderful, the people are nice. The place is clean, cozy and quiet.i really enjoy my stay. It’s the perfect place for small budget vacation

Surprisingly excellent! 👏🏾 Only request is that mirrors or a mirror needs to be in the room.

I checked into a private room at HighRoad Hotel on Tuesday. I was checked into a small room in the basement and within a few hours I started to hear the pitter patter of tiny rodent feet coming from the ventilation shaft above my bed. Upon looking out the window, I could see 3 rats outside, metres away from the external door to the room. I complained to the manager who didn't believe me that the rats could have gotten into the building. I asked to move rooms but they were fully booked. I asked to get a refund and they were very reluctant to do that. After much wrangling, they ended up giving me a refund for the second night and half of the first night. I wasn't best pleased with having to pay $130 but i didn't have much choice as I had to try and find another place to stay at very short notice. If you are remotely uncomfortable with the idea of living in very close quarters with rodents, I would avoid this hotel.

The perfect hostel. Staff was very nice, rooms and bathrooms were very clean. Kitchen was well equiped and clean. We played cool games organized by the staff on saturday night which made it easier to meet new people. That said, it's quite far from the national mall but there are plenty of buses close to the hostel so it is actually fine. There are also plenty of bars and restaurants near it, since it's in Adams Morgan neighborhood. I really enjoyed my stay here and I would definitely recommend it.

Fantastic place, great and friendly staff, very affordable prices. They provide toiletries, bunks are cozy and private. Amenities are clean, kitchen is fully equipped. You can even do your laundry! Free tea & coffee, and water. I would recommend to anyone.

Clean, staff is awesome, very bohemian and well presented. It worth the price.

Very clean and welcoming service. Enough place in the lockable lockers (bring a lock), many well cleaned restrooms. Even offer earplugs, toothbrushes, washing machine, etc for free! I felt very comfortable here and would come back.

Excellent, very friendly and helpful staff (both before my visit and while I was there). Bedrooms very smart and excellent value for money. Very vibrant area with interesting restaurants and buildings (although a bit pretentious in places too). However, I have to deduct a point for how wasteful the hotel was. Air condition was freezing inside and I was told it couldn’t be turned down. It doesn’t make sense for me to be wearing a jumper indoors when it’s 100 degree outside. I could barely stand to stay in the communal areas. And why the beds need 15 tog duvets given the heat I don’t understand.

This place is AMAZING. I was travelling with a large group of friends and this hostel accommodated all of us! It is clean, the staff are so friendly and helpful, the kitchens are well equipped, the beds were comfy, and the location is amazing! It’s in a super vibey area with lots of bars and restaurants:) 12/10 would recommend.

Great location, very nice staff and a well equipped kitchen. There are enough bathrooms and laundry facilities. One of the best hostels I stayed at in the US

Out of town first time in DC, very accommodating. Very tasteful, recent refit. Modern feel. Bathroom per room . . . . Parking one block over. Charlie at the front desk was awesome. Very cosy feel, everything is well furnished/finished. Handy tips given about local places to eat/drink. Free wifi. Vending machines on premises. Communal facilities.

Absolutely incredible! Prices are super reasonable, surrounding nightlife is fantastic, and the general vibes of the place are unmatched. Very friendly reception, very comfy pods in the shared dorms, I had a wonderful time here.

I had such a fantastic stay! Great location in Adams Morgan, the rooms were extremely clean, very friendly staff! Big thank you to Puma, he went above and beyond to ensure my safety checking out.

It was the best hostel I had ever been!!! The service was really good and everything works really good for me so If you are planning to have a good trip in Washington DC, you should stay with them !

Awesome experience. When we got there from another hostel we were able to store our bags and Charlie is one of the most upbeat and helpful staff I've ever encountered.

Clean place, spacious, great accommodations, great price. The front desk workers are extremely nice! I’ll be returning here next time I come to DC

The place is great and on lively 18th street. Bus no. 96 can be taken to reach here from union station, but keep in mind that buses may come late and are not punctual. The bus ticket is 2$ and they only accept cash and takes 35 minutes to reach to this hostel. Walk from union Station until this hostel takes 50minutes to 1 hour. White house is 35-50 minutes walk away. Washington State University is also around 35-45 minutes walk away. There are plenty of eatrys near to hostel for breakfast, lunch, brunch and dinner. The place itself is super and the staff is very friendly. They also offer free toiletries, in case if we forgot to bring with us. During happy hours they also offer free drinks. Just heads up, we need to give 100$ in cash or though credit card during check in, but we get it back during check out, as long as we didn't mess up with anything. There are also lockers next to reception for storing luggage after check out. The place is far from National Mall, where all the free museums are, but walking to this place also gives plenty of cool street views in the adam morgan district. Walking around washington is easy and i felt safer as compared to traveling in the bus. The beds are named 'pods', and give the feeling of staying in a bunker, with bed lights and also sockets. There are also vending machines for buying snacks and drinks and water bottle can also be filled up from the fridgs giving filtered water. My overall experience was good.

I know for sure that I left my sunglasses in my room at this hotel. I left it on the nightstand and I'm so sure that I left it there because right before I left my room I took a picture of the room where the sunglasses were still sitting on the bedside table. But when I came back an hour later after checking out the hotel staff refused to look for my sunglasses, were extremely rude, and told me that they could not let me look myself, with no reasoning at all. They told me they'd give me a call, which they didn't. I further called three different times with no avail. So why do I care? These sunglasses were the only pair of prescription sunglasses I had brought on my trip, as someone that gets ocular migraines from sunlight it is extremely important for me to have my sunglasses on me at all times when I'm outside. So on top of not being able to see well for the rest of my trip I had to deal with multiple migraines that soured my trip to the D.C area. Overall, I would not recommend staying at this hotel due to their shady antics about leaving items behind and because of their extreme rudeness and intolerance to at the least look in the room to see if they were in the room.

Reception is friendly and there is a nice kitchen for meeting different people. Dorm room is crowd although they have curtain on each bed. Bring a pair of earplug it can be very noisy in bed time. Location is a problem, it is not close to any metro station, you have to take bus to reach city center.

Husband and I stayed in a queen room in the basement, we travelled on holiday from New Zealand. I cannot rave about this place enough. Quiet lovely room, I don't think I've ever slept better in a hotel, and I travel a lot for work and get put up in 5 star hotels but this was cosy and more what I feel comfortable in. It was homely, felt safe, amenities were everywhere and the staff were so friendly. The location was incredible. We were provided a list of recommendations on where to eat, it was all so tasty. What an awesome street, so welcoming and joyous.

Staff was very friendly, rooms were adorable and very clean (I had a private room) and these were the best prices I saw in the are. Tons of free amenities, working wifi, and the location can’t be beat! I will stay here again on my next DC trip 😊