I’m not sure when was the last time the district manager visit this store. How are you going to continue to serve the customer completely if replacing your battery tester is not a priority to Auto Zone. Thanks to one young male employee for assisting me with other needs.

This is one of the better locations. They’re helpful and better customer service skills than the other locations. Before you go out there download the app and make sure that they have the part for your vehicle. It’s not their fault you’re not doing your due diligence to check inventory. They don’t always have everything I need but they’re always willing to work with me to get it. I still go to other AutoZone locations when I need things right away and they have it in stock.

My experience at the AutoZone on Queens Chapel Road in Hyattsville, Maryland, was disappointing. Despite ordering parts and expecting notifications, I was left waiting for a week without notice. Attempts to contact them were met with unprofessional behavior, like hang-ups and no responses. Sadly, others faced similar issues. This store's lack of accountability and customer service is disheartening. As a loyal customer, I anticipated better. This experience shattered my expectations. I advise avoiding the AutoZone on Queens Chapel Road due to subpar service and unresponsiveness. I hope sharing my negative encounter prompts the store to improve and prioritize customers.

The lady in the auto parts cashier area gave great customer service to all the customers. I came in for windshield wipers. Not only was she very knowledgeable about the products, she had another lady employee install the windshield wipers for me. I was very happy. The lady in the auto parts department is kind, patient and demonstrates great customer service. I appreciate this because I retired from a customer service advocate position from a large company and in these time great service is so hard to find. A lot of people just want to get paid and lack in skills and are rude and have a don’t care attitude. The lady’s this location are real customer service advocates.

Mark was very helpful and friendly! We ran into some difficulties with the register, but he remained calm and kept a smile. Thanks keep that spirit Mark, we need more young people like you. And manager Ms Denny was nothing short of pleasant far from “Payne”

Though they were busy, I received great service very quickly

Generally, a pretty decent store most of the time. Can be very friendly and is usually well stocked. They will look up parts at other stores if not in stock. We use this store when in the area. We like it.

Excellent service! The staff was very helpful!