1/5 Chetan S. 1 year ago on Google
We’ve
been
to
this
restaurant,
probably
about
4-5
times.
Three
times
when
the
previous
management
owned
it,
and
this
is
the
second
time
under
the
new
management.
The
previous
time
under
the
new
management,
and
the
most
recent
time
as
well,
the
service
is
abysmal.
Very
very
slow,
I
cannot
emphasize
how
slow
the
service
is.
This
most
recent
time
(a
couple
of
weeks
ago)
it
was
so
bad,
that
every
single
guest
at
the
restaurant
is
was
visually
irate.
One
couple
walked
out
after
almost
two
hrs
of
waiting.
Many
families,
including
two
tables
that
has
young
kids,
didn’t
get
served
for
almost
two
hrs.
My
party
of
four
adults
&
three
kids
(7,
6,
4)
didn’t
get
served
for
almost
two
hrs.
To
add
to
the
misery,
they
forgot
to
bring
one
appetizer.
And,
we
learnt
later
that
they
billed
for
an
additional
entree,
where
we
received
only
one.
Two
bits
of
positive
feedback
though,
some
of
the
entrées
tasted
fine,
not
all
dishes
though.
The
waiting
staff
were
cordial,
but
they
hardly
have
any
control
on
the
happenings
inside
the
kitchen.
Now,
the
kicker.
The
best
morning
after
our
meal,
our
7-yr
old
started
throwing
up.
We
wondered
what
the
cause
was,
and
provided
the
care
we
needed
to.
We
also
reviewed
what
she
ate
the
previous
24
hrs.
She
just
ate
our
regular
home
cooked
meals,
and
there
was
no
experimentation
in
the
kitchen,
and
we
too
ate
the
same
food.
The
throwing
up
didn’t
stop
until
almost
the
afternoon.
We
worried
if
it
was
something
to
do
with
the
food.
Early
afternoon
our
friends
called
us
to
inform
that
their
6-yr
old
was
throwing
up.
And,
inquired
our
child’s
situation.
Both
the
kids
are
the
same
dish
(Poori).
Their
4-yr
old
didn’t
eat
the
poori.
We
understood
that
their
family
also
had
regular
home
cooked
meals
that
previous
day,
so
they
were
also
worried
that
it
was
something
to
do
with
the
food
at
the
restaurant.
I
reached
out
to
the
restaurant
that
evening,
and
had
a
conversation
with
the
owner.
I
first
provided
the
feedback
of
the
service,
followed
by
the
wrong
billing,
and
finally
about
the
throwing
up
to
that
specific
dish.
The
owner
came
up
with
some
lame
excuse
for
the
delay.
The
excuse
was
that
they
had
new
wait
staff.
That
was
laughable.
😁
Wonder
what
control
the
wait
staff
will
have
on
the
preparation
of
the
food,
except
for
delivery
of
it.
About
the
billing,
she
said
she
would
do
the
refund,
but
we
discovered
that
the
wrong
billing
was
not
for
the
appetizer
that
wasn’t
delivered,
but
for
an
extra
entrée
that
was
never
provided.
They
never
gave
me
a
call
back
or
refund,
despite
my
follow
up.
About
the
possible
case
of
bad
food
-
The
moment
I
brought
it
to
her
attention
that
both
my
child
&
our
friend’s
had
the
same
Poori
dish
&
developed
an
upset
stomach
+
throwing
up
continuously,
the
owner
so
vehemently
denied
delivering
any
bad
food
&
became
rude.
She
is
such
a
bad
listener,
no
empathy
whatsoever.
I’m
not
saying
they
have
to
take
the
blame,
since
it
isn’t
easy
to
prove.
But,
at
least
be
a
good
listener
&
show
some
empathy
🤷🏽♂️
Certainly
never
going
back
to
this
place
again.