2/5 Toni A. 1 year ago on Google
Prior
to
my
scheduled
appointment,
I
called
LSAH
and
inquired
about
prices
and
rates
for
specific
vaccinations
my
3
month
old
puppy
needed.
The
administrative
staff,
Karyn,
provided
2
invoices,
a
First
Visit
and
Second
Visit
invoice.
In
reviewing
the
First
Visit
invoice,
it
reflects
the
vaccinations
I
requested
in
addition
to
the
standard
New
patient
examination.
However,
I
noticed
that
an
additional
exam,
Fecal
Examination-Flotation,
that
was
aslo
included
on
the
First
Visit
invoice.
Fine.
In
looking
at
the
Seond
Visit
form,
I
noticed
that
a
second
examination,
Annual
Wellness,
I
reflected
on
the
invoice
in
addition
to
the
continued
series
of
vaccinations
for
my
pup.
Again,
fine.
These
are
only
invoice
quotes
for
requested
service
(1st
visit
totaled
approx
$148
and
2nd
visit
totaled
approx
$136).
Nevertheless,
on
the
day
of
my
scheduled
appointment,
it
was
very
overwhelming
and
disappointing.
I'm
grateful
for
the
information
provided.
However,
once
the
technician
completed
the
overview
of
pet
health,
things
moved
so
fast.
I
informed
the
tech
that
my
Visit
was
precisely
for
the
second
series
of
a
vaccination
and
for
the
initial
examination.
When
veterinarian
entered
the
exam
room
and
checked
my
pups
ears,
he
stated
that
my
pup
has
an
ear
infection
in
both
ears,
but
more
inflamed
in
the
right
ear
(btw
second
vet
opinion
indicated
that
my
pup
DOES
NOT
have
an
ear
infection).
He
prescribed
ear
drops.
He
then
told
me
to
get
insurance
for
my
pup
by
my
next
visit
which
I
understand
may
be
needed
for
the
overall
Wellness
on
my
pup
given
that
he
doesn't
have
any
preexisting
conditions.
Two
things
that
was
frustrating
with
this
visit.
What
I
requested
(vaccinations
was
not
honored
resulting
in
an
actual
bill
of
$225
and
upon
leaving,
the
administrative
staff
proceeded
to
take
my
pup
from
me
until
I
completed
my
payment
(WTH!!).
Now
I'm
not
sure
what
that
was
about
but
I
most
definitely
will
not
return
as
a
result
of
the
pressure
I
experienced
as
a
new
pet
mom
and
the
rush
to
implement
things
I
didn't
approve.