Very good for a stay. The staff are very good. Nice location. with good amenities. Over all I would like to rate 5/5.

Hotel location was very near to tourist spots, spacious car parking, rooms are very clean. and decent for family..

The place is under renovation. There is no lift, door handles were broken, wall papers were all torn, TV doesn't work. However, people were helpful and kind. Food was good (not great). Location is good. Even though it was summer and very hot outside, inside the room was cool. We could stay without using fan. Overall, for the price, it could have been better.

We, a senior couple, couple in 50s and two children. Over telephone, we booked one apartment type room online. The rep sent QRcode. We, paid Rs.6720 through paytm, shared receipts, By evening, I got msg that they have not received payment. I called back. They wanted bank msgs or webbanking statements. Sent the screenshot of page. Next day, we arrived at Hotel. Some construction. The same rep, Mr. Satish, claimed he did not reive payments. We did our best explaining. The fellow showed a mobile, showing 20 txns starting 11ish. We asked him to show bank statement for 24 hrs, covering our payments time. He refused. Wanted payment of full amount, if we wanted room. The ladies and children were quite unhappy. We had no other choice but to get accommodation in another good hotel, and continue our journey. Obvious, there is a scam going on. Tourists beware, while paying advance amounts, and try ti see property through Google.

I booked this hotel a day before I arrived there . It was the Dussehra day in Mysore. I was in search of a hotel in Mysore which is not in the heart of the city and also should have a some good views from the windows and balcony. This hotel is situated just beside the Chamundi hills. We are a family of 5 adults and a kid . While booking the hotel from Goibibo we didn’t know that this hotel is an Apartment style hotel . Actually this is a 3 storey apartment with several 2bhk and 3bhk flats . Each flat has rooms , a living room , a kitchen and a common bathroom . This is an actual apartment which is converted into a hotel . If you book a single room in this hotel then you might get a room inside a 2bhk or 3bhk . So you will be sharing the whole flat with other members staying in other rooms. The living room , kitchen and bathroom will be shared. Keep this in mind and book this hotel . I didn’t have a good experience staying at this hotel . We were given a 3bhk and two bedrooms were opened for us and the 3rd room was locked. In the 3BHK the kitchen was non-functional . It had nothing in it for you to make food. It’s just a space with a wash basin . The living room has a large sofa and a dining table. None of the TVs in living room and the bedrooms worked, and after multiple requests also the hotel staff was not able to fix the TVs . In fact the hotel had only 1 working staff who was catering to all the guests who were staying in the hotel . They told me that they are running shortage of staff . There is no food available in the hotel right now , because the restaurant is closed and it still didn’t reopen after the lockdown was lifted. There is also no water purifier available in the hotel, that means you need to buy packaged drinking water . There is only a single decent restaurant available nearby (2kms). Olive Garden. You can go and have lunch there or order food through Zomato and Swiggy. Most of the restaurants doesn’t deliver at this hotel . For lunch we went to Olive Garden ,and for Dinner we went to Lemon Three restaurant( 3 Kms away from Hillside). We tried ordering food through Zomato and Swiggy at around 7:30 PM , but apart from Olive garden no other restaurants were available. Even tea and coffee was not available at the hotel . The complimentary breakfast is not a buffet one. The caretaker will purchase breakfast from a nearby restaurant and serve it to you . It’s not an unlimited breakfast . Even the tea will be brought from the nearby restaurant in a flask . The rooms what we got had balconies with no view at all. We were only able to see nearby buildings and not the Hills. The balconies were dirty . The bathroom taps and door handles were not proper. The good things about the hotel is that the rooms have AC , and the building is pretty new and kept clean . Otherwise at this moment there is nothing to boast off .

We stayed just one night but the experience was less than ideal. Even though we had the reservation through MMT it took a while before we could get the room. The room itself was okay. But the most inconvenient was the next morning when I inquired about the breakfast. I had booked the room inclusive of breakfast, but when I checked the guy on the reception said our booking did not include breakfast. After looking a bit he confirms that it includes breakfast and he said it will take 30 minutes for breakfast. To our surprise they ordered the food from outside and delivered to us. They should not accept the bookings with breakfast If they cant handle it.

Fraud hotel taken money for breakfast but not given to the guest. His manger satish is fraud person after giving all proof but he denied Never use this hotel they do scam

Worst Place I ever seen and experienced !!!! Service is not good , Pillow covers and bed are dirty not even cleaned, beds are filled with bed bugs , Curtains are dusty , Room filled full of mosquitoes, can't able to sleep on bed full of irritation and bites of bed bugs, Hotel people are not co operative, No soaps and towels in Bathroom. NOT EVEN WORTH OF 500RS for a Room , They are charging 2500rs for this worst room ever.

The hotel was absolutely poor.The only thing good about this hotel is that it is located close to Chamundi hills. The hotel consisted of staff service that was completely poor and down right horrible. We were offered a special deal with an extra room and when we got there we were told that we would only be given 2 rooms. The manager and staffs were horrible seemed inhospitable. They’re building structure was absolutely horrible. In conclusion ,one of the worst places I’ve stayed in a long time.I would never recommend you to stay here. Thanks for reading.

Decent rooms. Good staff. They have a good restaurant which offers great food and drinks.

Rooms were good. But cleanliness was not satisfactory. Though we had dinner in hotel. Food was good

Good service and location, but the rooms were not well maintained. Felt like rooms and bed linens were not cleaned properly.

Food and service should improve don't use too much oil and artificial flavors..

This review is only for Aahar the vegetarian section! The manchow soup was good! Tomato soup was disappointing. Hara bhara kabab had unnecessary chatpati stuff. Veg Fried rice was too bland!!

i stayed in a 2bhk, overall stay was ok ok. I had booked it from Airbnb. Despite that, no outside food allowed. the rooms were ok ok condition. there was a Tv but no connectivity. they have an attached restaurant, the service is very slow and unorganised. the site said that breakfast is included, but it was a different affair at the premise.

Nice rooms would be better if they had room service and restaurant

Very Good, only staff don't know about rules of hotel, as they were asking all room members ID cards

Awesome management, very friendly. Understood our problem and accomodated us better. It's very hygiene and clean

It's a good cozy hotel to check in. comfortable and peaceful.

It's not a hotel, it's Service Apartment. Not good rooms and staff behaviour is pathetic. They do not care about customer service. Please avoid if you want stay there with your family. 100% you will regret.

Good location but needs lot of improvement in infrastructure. Stay was good with nice staff.

Very comfortable to stay with family groups. Staff are well behaved and the cost is economical. Very good hotel near chamundi hill

*Decent hotel, but staff unaware of term customer service* 1) Customer service, what's that? Hotel is decent, no co-ordination between staff. they are always confused. People work in the morning donot handover tasks to people who work in the night. Need to explain concerns everytime. 2) Staff allots wrong rooms: We booked a room with balcony, balcony door doesn't open. AC doesn't work.. post complaining the same, they give us another similar room in which things were fine. They call us for room keys in the middle of our trip. We had to return to the hotel, vacate 1 room and move to the other and then resume travelling. They made us shift to 3 rooms in 2 nights. It was really uncomfortable for us to pack all our belongings everytime they did this. Note there is no lift here and we had to climb up and down 2 floors.They donot have the least courtesy to offer help in picking up the bags. we were pregnant by the way. No towels or toiletries in the rooms. Provided only when asked. 3) Complimentary breakfast scam : Airbnb shows breakfast is provided, reception staff confirms complimentary breakfast, but next day denies the same. They even put us on conference call and argue among themselves 🤣 Summary: decent hotel/service apartment ruined by confused staff who donot know what customer service means. Management must definitely hire folks who know basic knowledge of customer service.

Room was booked with breakfast but staff denied breakfast. After telling them to check again as it was booked with MMT they said they would deliver. Idly & upma in small quantities was delivered to room with no tea or coffee. Room is okaish if you don't want to spend more time in hotel. Beware of the apartment type rooms...

Good basic rooms at reasonable rates on the foothills of Chamundi hill. Excellent ambience, good service & great food in the Bar & restaurant

Not a good place.. no coffee in the morning. the aircon is noisy or not working.. all broker furnitures - under construction, no lift.. I don't know why the rated with 3 star.