1/5 Amine Tuğçe D. 7 months ago on Google
It
took
20
minutes
for
the
waiter
to
take
my
order,
one
ice
coffee
and
a
wrap
(labelled
as
"fast
food"
on
the
menu).
After
I
ordered,
the
coffee
was
served
in
15
minutes.
The
ice
coffee
was
lukewarm,
I
had
to
ask
for
ice
and
it
tasted
like
water
with
coffee
flavour
the
most.
I
told
the
waiter
i
needed
to
meet
my
group
in
20
minutes,
she
confirmed
that
my
order
was
being
prepared.
Other
tables
that
ordered
after
me
had
been
served.
After
waiting
for
35
minutes,
the
waiter
said
that
they
could
cancel
my
order
or
it
would
be
ready
in
5-10
minutes.
I
had
to
leave
to
meet
my
group.
They
charged
me
for
the
horrible
ice
coffee.
Plus
side,
music
and
vibe
of
the
street
was
nice.
If
you
have
time
to
kill
why
not,
otherwise
avoid
at
all
costs.
Response
to
owner:
the
issue
is
not
the
serving
time
of
the
ice
coffee.
The
issue
was
that
it
was
warm,
not
cold.
On
the
other
hand,
if
the
prep
time
is
10
minutes
for
the
wrap
and
it
takes
you
30-35
minutes
to
start
preparing
it
(the
waiter
told
me
the
wrap
would
be
ready
in
5-10
minutes
35
minutes
after
taking
my
order),
maybe
you
have
more
tables
than
you
can
handle.
Another
example
of
owner
not
owning
upto
their
mistakes.
A
sincere
apology
and
a
promise
to
make
it
up
next
time
would
result
with
me
deleting
my
negative
comment.
I
was
objective,
I
gave
the
atmosphere
4
stars👍,
but
my
drink
was
not
worth
even
1
star,
the
service
was
so
bad
I
could
not
eat
anything
in
a
restaurant
for
55
minutes.
