Desun Hospital image

Desun Hospital

Private hospital

😠 the 4 stars rating you are seeing is FAKE ! BE AWARE of this hospital. My dad was admitted there for 5 days under the CGHS scheme. they took him to the ICU bed for nothing. Every private hospital is running business & everyone knows that. But, Desun is far more than that, The Worst ! they are nothin... People often mention hospital, good, patient, staff, Desun, service, treatment, doctors, admitted, doctor,


Address

Desun More, 720, Eastern Metropolitan Bypass, Golpark, Sector I, Kasba, Kolkata, West Bengal 700107, India

Website

www.desunhospital.com

Contact

+91 90517 15171

Rating on Google Maps

4.50 (5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (214) good (106) patient (94) staff (79) Desun (67) service (52) treatment (49) doctors (43) admitted (42) doctor (42)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sayan B. 5 months ago on Google
    the 4 stars rating you are seeing is FAKE ! BE AWARE of this hospital. My dad was admitted there for 5 days under the CGHS scheme. they took him to the ICU bed for nothing. Every private hospital is running business & everyone knows that. But, Desun is far more than that, The Worst ! they are nothing but a thief. They billed for the equipment that was never used in treatment, Doctors there are below average. No communication, Zero rating for professional behaviour. Wearing a fancy suit doesn't make a staff professional. when they dispatched my father, they even took the slippers they provided. My father had to walk barefoot. I will never forget the insult, Desun. Time will come, A lesson is waiting for you.
    20 people found this review helpful 👍

  • 1/5 Fun Boy 8. 1 year ago on Google
    First of all I went to Desun with the hope for getting good treatment but what I have found is "Worst registration service I have ever seen in my entire life!" There are 7 counters but you will find only one(1) registration counter is working at peak hour. I took token at 10.30am and get called at 11.45am! which is utterly shocking. Except one kind lady staff at registration area rest all were having behavioral problems. Remember we went there for getting treatment after spending huge money. Your hospital doesn't gives us FREE treatment There are some boys(in light pink shirts) who are working like any road side bar's bouncers, are always misbehaving with every patient just by asking them to move rudely. specially a boy with short hight, curly hair and full of beard. Desun authority must look after this issue otherwise believe me patient flow will go down as there are so many private hospitals within the range of 5km who are extremely professional and know how to take care of patient and their family. Educate your staff specially Registration department at ground floor and those rude boys( in pink shirts) who are just behaving rudely with patients and their relatives, because we went there for treatment not for shopping!!
    12 people found this review helpful 👍

  • 3/5 SHIVAJI K. M. 1 year ago on Google
    Average Multispeciality Hospital with a small lobby and without functional airconditioning. Only two stand fans are placed in the hot visitors' area. Only 1 lift operates during the crowded visiting hours. Central AC does not operate. Reception not particularly helpful.
    11 people found this review helpful 👍

  • 1/5 Tanushree C. 1 year ago on Google
    Extremely poor management. Getting through and taking doc appointment takes forever. You don’t get a confirmation message or a call. Reception staff’s behaviour is very bad, they don’t pay attention to work or patients. Doc experience is good however rest of the parameters need a lot of improvement. Fancy style hospital interior won’t help if management so so poor. I wonder what will people do in case of emergency!!! Hope this is heard and worked upon
    11 people found this review helpful 👍

  • 1/5 Sankar Chandra D. 3 years ago on Google
    Worst hospital, discharge system 3rd class. vogus.....is better then municipality hospital.sala rubbish hospital.all staff are uneducated. paysa chushne ka hospital.
    10 people found this review helpful 👍

  • 1/5 Rajat S. 1 month ago on Google • 165 reviews New
    Very poor behaviour

  • 1/5 Renu P. 3 years ago on Google
    Nurses are very rude to patient. For a single mask in Covid section there behavior is worst . Mask is stapled I m patient askig for lucke warm water. Till morning. Yet I don’t get
    9 people found this review helpful 👍

  • 1/5 sanjukta c. 3 years ago on Google
    Disgusting hospital.My husband was a covid patient.He was neglected and ill treated.The whole Sunday there is no doctor to visit him.He is not provided any mask & not hot water not checked up properly.Nurses are rude.Dr Kunal Some who never picks up phone.They were making so many excuses and doing delay when we were trying to shift him to another hospital.Who the hell told you to open the covid ward.Go to hell .
    8 people found this review helpful 👍

  • 4/5 Ghatsila Tourism (. 3 years ago on Google
    DESUN is located near rubi. Overall good hospital. I have 7 day experience. They admitted my parents and take 24hrs all treatment without disposing any amount this is a good thing I found here only. Emergency facilities available but surgeons are not available in Sunday. Nearby rooms available for patient attenders
    8 people found this review helpful 👍

  • 1/5 Nazir H. 3 years ago on Google
    The worst ENT. The doctors seem to be a trained quake and prescribe same medicine to all patients irrespective of the disease that too of very high power. Never ever go for ENT else you will end as a mental patient. It doesn't deserve even a single star.
    7 people found this review helpful 👍

  • 1/5 anand kumar j. 3 years ago on Google
    Money maker machine not a hospital sunmarg papper dated: 26/9/20
    7 people found this review helpful 👍

  • 4/5 Kunal G. 1 year ago on Google
    Their management skill is very good. One of the best home to heart department. They have Sanjay Kumar Patra one of the best if not the best Cardiologist in Kolkata. They have operated my father and I'm happy with their service but only one thing that is service is getting costlier day by day. Canteen facility is available and food quality is good and they have token system.
    7 people found this review helpful 👍

  • 1/5 Piyu C. 1 year ago on Google
    Well, one of the well known hospital names in Kolkata Desun is currently running on a single lift/ elevator support for the past 4 days since I have visited. The patients, visitors, staffs, all travel by the same lift and is overcrowded with people. The management does not bother about covid 19 when it comes to 10-12 people bulging into each other to take the lift. All they say is the Lift is being repaired. Power cuts keeps happening every now & then. Very poor service when it comes to getting reports of your patients, they will make you go round & round. Some of the staffs of the hospitality section are really rude & does-not bother to respect the visitors. Overall, not a good experience with my visit for the last 3-4 days.
    7 people found this review helpful 👍

  • 1/5 Sachin M. 3 years ago on Google
    Money eater hospital. During this covid pandemic, they are running a business with lives.Bloody killer. Dr rik banerjee is great actor.
    6 people found this review helpful 👍

  • 1/5 Ramij A. 4 months ago on Google
    very poor customer service here. They are not transparent in terms of patients status and medical services they are providing. As a patient party we are facing issue. RMO behaviour is very casual and not professional at all. Why should we keep our patients here spending too much of money? In compare to other hospitals they are way behind the line where as interns of cost figure they are way beyond. Security staff behaviour is extremely bad, the treat patient party as criminal. They should understand the anxiety of a family member of a patient.
    6 people found this review helpful 👍

  • 1/5 ABHISHEK C. 1 year ago on Google
    The WORST hospital I have ever Seen. We admitted one of our relative as he was feeling little sick. The patient could walk comfortably to the hospital. After admission, all basic tests were done and reports were all ok. One RMO told me that this patient need not be admitted to the hospital. He is ok. This is due to his age issues. For this sort of issues, do not admit him henceforth and don't take him to hospital for these symptoms. Treat at home, it's good for him. Then I asked him whether we can get him released that day as there were no issues at all. The RMO told me... " Do you have Insurance?" I said "Yes". He said " No chance of releasing so soon. You just got admitted today morning. At least six seven days .... Before that no chance..." He said all these with a mischievous smile. I was stunned. Thereafter next two days several tests were conducted and every single day some or the other tests are allotted. When I told the sisters why they were holding the patient unnecessarily and not releasing him... They asked me to talk to the doctor. At the first instance the doctor said (without checking any details) " we can't release the patient before Monday (4more days)"... And thereafter suddenly the patient started behaving differently since the same day evening. The patient started talking all by himself and was talking out of the way and all odd things... Behaving absolutely like mad person. The patient told us that he was given many injections and they were scolding him... and he wish to return to home. That's quite normal for any patient. We got afraid and spoken to the doctor. The doctor said the patient's brain is confused and he is unable to judge things properly. Suddenly such a change, we were really worried... 2more days like this. The patient was getting worser and more annoying, he was shouting and talking like mad person. Somehow we thought there must be some problem somewhere. We took decision of releasing the patient from the hospital and take him back to home. The hospital asked us to sign a bond for releasing the patient. We agreed. They forced us to sign the bond on a blank paper without any details entered in it. They said that's their process. Once we sign that we are releasing the patient on our sole responsibility and we didn't have any grudge against the hospital, thereafter only they will release. Somehow we followed their illegal process of signing the blank bond. Everyone handing our file were annoyed and behaved very badly for releasing the patient. Anyway we got him released. We were worried as the patient suddenly started behaving abnormally since last 2days... BUT after we got him transferred to his home, he is ABSOLUTELY NORMAL LIKE BEFORE. We got to know from him that he was given many injections during his stay at the hospital, BUT SURPRISINGLY There is NO SUCH THINGS MENTIONED IN THE HOSPITAL FILE. No Injections are mentioned in file, which was handed to us at the time of release, but he has multiple Injection marks in his hands. This is really so weird. THE WORST AND MOST WEIRD HOSPITAL I HAVE EVER SEEN IN MY LIFE. Be careful About Your patient before admission. Be careful about the treatment. STRONGLY NOT RECOMMENDED!!
    5 people found this review helpful 👍

  • 1/5 JAYADITYA B. 1 year ago on Google
    My mother was admitted in the hospital. The hospital is not up to the mark. Previously my mother was in kothari b.p poddar hospital. Their hospitality cannot be compared especially kothari medical Centre. Their caring is the best i have seen and my mother has received. In desun the here is least minimum " care "to my mother. Her bed sore was almost dry but here her bed sore was increased to second level. Yesterday i have checked the bed sores air matress machines are also not working. Then i learnt the connections is loose for bed no 5056. No one such a trusted hospital ever thought of fixing the connection. Very very bad employee behaviour. My mother' eye was somehow got shocked due to some reason from desun. When we contacted the doctor. The doctor was shouting. Never in my life seen that a doctor is shouting. Worthless place. Staffs are not serious.they are very like hobe hoche. I thought that my mother will be fine but i made a mistake in bringing my mother here.
    5 people found this review helpful 👍

  • 1/5 Manikanta D. 5 months ago on Google
    The worst hospital. Healthy patient will become sick if he is admitted in this hospital. It is easy to get bed but difficult to get discharged. Even if you are cured the will try to find out some problem of your health condition on doing unnecessary test at your cost and keep you in the hospital. Patient with minor problem will be sent to ICU. Stay away. Rating should be -ve.
    5 people found this review helpful 👍

  • 5/5 Atraya B. 4 months ago on Google • 69 reviews
    Best hospital for heart related issues... My dad at 75 went through a bypass surgery now he is recovering and all feels good for him. I am emmensly satisfied with the post operative care and the doctors, nurse staff, the billing staff and ofcourse the admin all were great.

  • 5/5 Dipankar B. 3 years ago on Google
    Recently I was admitted in this hospital for covid 19 treatment specifically on 3rd Sept, 2020. I received best of care from doctors and staff. I am specially thankful to Madhusree Biswas, who is working in this hospital as a front desk staff, for her care and assistance.I am also thankful to Dr. Rik Banerjee and Dr. Kunal Som for their timely life saving treatment. I received very kind help from Surajit for quick accurate billing.The hospital has good infrastructure and courteous staff. Nurshing service should be a bit more responsive. My bed no. was 4015 and I will remain thankful to this hospital for saving my life. I wish this hospital fame.
    4 people found this review helpful 👍

  • 1/5 Sudipto C. 3 years ago on Google
    From my experience, not a good place to be recommended, rather scary in my opinion. ICU full of mosquitoes at night, pathetic food quality. In COVID season no clear separation in between positive and negative cases in staging area ICUs(seen Unit 3032 to Unit 3045). Price is very high and unjustifiable. Only motive appears to be extracting money from the people who are suffering. Have seen three people were dying in front of me in ICU when I was admitted. Patients became critically ill after admission and condition deteriorated without availability in time support. In many cases Ventilator support was not removed long time after death from the bodies. Heard unprofessional communications between PRO and RMOs during operational hours in ICU. Seen many staff nurses were sleeping in ICU without any care during night shift hours avoiding the basic decorum of their workspaces. I am not sure of their line of treatments but in my case I was utterly disappointed with the treatment from Dr Kharbanda and opted for DAMA( early self initiated discharge bond with surety), which took almost 7.5 hours to process after intimating them.
    4 people found this review helpful 👍

  • 1/5 Rahul K. 3 years ago on Google
    This hospital authorities are wholesome money eaters, in this phase of pandemic they are literally intentionally giving positive results for covid 19 test, my father was having slip disk and needed to have a surgery, he had to show his covid result in order to get surgery, even when he had no symptoms of covid 19, the hospital authorities gave him a positive result, we got suspicious and hence got another test within 24 hrs from a different institution and got a result a negative result for covid 19. When we complained about it they ignored our complain, they did on purpose just so that we admit him in the hospital, they are total money eaters, worst hospital in kolkata.
    4 people found this review helpful 👍

  • 1/5 SOMRAGGI SUBHANGI D. 3 years ago on Google
    They Killed my mom. She was only 48 with no such disease. She was effected by covid and we trusted Doc. Rik Banerjee. But within 5 days they killed my mom. Worst hospital ever.
    4 people found this review helpful 👍

  • 1/5 Animesh M. 3 years ago on Google
    hospital full of illiterate young staffs who had no idea about what they are doing & a team of most unethical doctors....plz dont bring your patient here ...orelse you will have a nightmare
    4 people found this review helpful 👍

  • 1/5 Goutam D. 3 years ago on Google
    Most worthless front desk staffs,overall management is far below the standard the hospital must look after their management process, their food is good enough, no doubt about it.
    4 people found this review helpful 👍

  • 1/5 Krish D. 1 year ago on Google
    Hospital is Good 👍🏻 But The Staff Behaviours not A Helpful and not good 😡😡😡😡 Specially if You go At the visiting Time I understand if you Forget your visiting card. And You Have to inform to hospital staff to make a new Visiting card the staff didn't make and the tell to wait some time. And The result is opposite you can't meet your family member in the hospital. This is a very big problem. 😡😡😡 They make you creazy
    4 people found this review helpful 👍

  • 1/5 Nzanthung M. 1 year ago on Google
    Hospital may be good but they people running it are the worst I have ever come across in my whole life. Extremely rude. On all three days that I went, there were quarrels n arguments all around between the staff n the dissatisfied patients/relatives. Doctors come at least an hour and half later than the appointment time given on phone. There is a monster masquerading as an anesthesiologist Mondal who is not fit to be a medical practitioner. I think he is paid to be rude. After seeing his rude behavior I changed hospital pronto. Go there only if you have a lot a time and money to spend and like to be treated like a third grade citizen. They also have a bias against CGHS beneficiaries. They need a revamp of their management then maybe it will be a better hospital
    4 people found this review helpful 👍

  • 1/5 Tushar M. 6 months ago on Google
    Not sure how this property having this much of ratings. It’s a property where if you admit someone for leg injury on the very next day they you will find your loved ones in ventilatore. And you will get to see some medical board they are arranging. These are the common practice of this property. Not sure these are treatment or marketing and sales departments they worked for. This is the 2nd time I m facing this this issue. So please if you love your relative and friends do not admit them here. It’s not a hospital, it’s a a business to take advantage of helpless people. And one last question to the doctors who thinks they are god, are you guys will be able to provide treatment if technology gets removed. Think think. It’s high time.. karma, keep in mind… And 1more, who shares hospital photos when they are under diagnosis. Not sure these all ratings are generated by their own employees
    4 people found this review helpful 👍

  • 1/5 Rajeswari D. 3 years ago on Google
    Dr kunal shom most 3rd class doctor .rude , Low confidence , no manners, he dont know how to deal with patients.
    3 people found this review helpful 👍

  • 1/5 neeraj c. 2 years ago on Google
    Bad experience if you are in hurry don't come here. Work culture is pathetic from staff not from doctor. Inshort pay big money for waiting inside the hospital. Ex ECG report took 4 hours is just an example. So think thrice before come here.
    3 people found this review helpful 👍

  • 2/5 Bidula C. 1 year ago on Google
    Among all the 5-6 counters, there was only 1 counter open though at the high peak rush time. The lady ask to wait at the line for OPD pathology test billing, but when our turn came she just ask to wait more as she wanted to listen to the old man who was waiting after us. Being a lady I also have some issues to wait though still we wait for our turn and if you want to prioritise old people first irrespective of line or wait then please open a counter differently for old-age or please treat equally to everyone. Everyone has their own needs and issues that's why they visit your hospital. Anyway we return without billing.. very unprofessional management.
    3 people found this review helpful 👍

  • 1/5 bikramjit s. 1 year ago on Google
    Desun does not have adequate doctors to treat patients. It is my humble request to everyone .. please avoid this place. Patients who are in general ward do not get proper attention from the doctors. My father who was admitted to this hospital did not get the required attention from the doctors and eventually on the 8th day of December 2022 he took his last breath.
    3 people found this review helpful 👍

  • 5/5 Aditya C. 1 year ago on Google
    The staffs and the doctors here are so humble and generous. They won't let you go until you are fully cured. Extremely caring in nature. Felt like another home! Love to get any kind of treatment from Desun in future.
    3 people found this review helpful 👍

  • 5/5 Ranjana D. 7 months ago on Google
    I recently had the privilege of receiving medical treatment at Desun Hospital in Kolkata, and I am compelled to share my remarkable experience. From the moment I entered the hospital to the day of my discharge, every aspect of my journey was characterized by professionalism, care, and excellence in healthcare. The doctors and nurses at Desun Hospital demonstrated not only their expertise but also a genuine concern for my well-being. They took the time to explain each step of my treatment plan. Every staff member, from the front desk to the medical professionals, was dedicated to providing personalized care that catered to my individual needs. This approach significantly contributed to my overall positive experience.
    3 people found this review helpful 👍

  • 1/5 RISHI R. 4 months ago on Google
    Thiss hospital is the most dangerous place for any patient in Kolkata there are many hospital you can choose but dont go to this hospital cazz this is a full graded business the doctors who are engaged with that hospital are not well known and so underated. and they are also engaged with the management of this hospital.. dont follow the people who just posted it as a good and the best obviously this is not the best in kolkata and like add that this is not good hospital.
    3 people found this review helpful 👍

  • 1/5 Puja M. 3 months ago on Google • 45 reviews New
    If it was possible to give zero rating i would have given a big zero. Inefficient front staff they just don't want to listen to patient party. Surged price for everything. Room charges are so high. But facilities not as per charges. I had to come because my doctor changed hospital otherwise I would have never keep a step here

  • 5/5 sharmistha n. 2 months ago on Google • 8 reviews New
    Room 6262: I have undergone my c-section delivery under best doctor Ayan Mukhopadhyay in Desun. We opted for private room and I must say they have treated me, my husband who stayed with me throughout my 5 days stay and all my visitors the best. Soumen our coordinator arranged the cleanest room. For all our need Soumen was just a call away.We are blessed to have chose doctor Ayan Mukhopadhyay who is best at his job.They gave complementary food for my husband. Starting from morning tea to dinner all food quality was top class. They have the bestest sister who took extreme care of me for which on 3rd of delivery I was able to stand on my own. Sisters helped me understand and repeatedly encouraged for breast feeding starting from 2nd day of delivery, as on first day they keep baby for observation in nicu and once they find baby is fit they shifted my baby with me on 2nd day. Having new born baby in the same room really helped me to build the mother connection. Doctor Arijita Chatterjee our baby's doctor always been so kind in explaining each and every issue. Later they kept my baby in nicu as his bilirubin was high. Basically all you need is to continuously cooperate with them, rest every details of patient health, baby health, my husband's meal they took care of. I am very much satisfied with the treatment from Desun and would recommend everyone to opt Desun and Ayan Mukhopadhyay for smooth pregnancy journey. Special mention for my sister Manjuri and Sabnam who not only cared but throughly helped me in practicing breastfeeding and giving emotional support to feel like new mother.
    2 people found this review helpful 👍

  • 1/5 RABIN P. 3 years ago on Google
    Worst Hospital... Worst doctor behavior .... If you want to lost your patient plz admit....
    2 people found this review helpful 👍

  • 4/5 Debakripa Das R. 4 years ago on Google
    This hospital is one of the best hospitals of Kolkata. It provides top-notch medical services. It's well connected to all major parts of Kolkata by road. Desun Hospital is located at just a stone's throw from Ruby general hospital. Nearest bus stop - Ruby Crossing Nearest landmarks - Ruby General Hospital, Emami Tower
    2 people found this review helpful 👍

  • 1/5 Sunil S. 2 years ago on Google
    Dr Varun from emergency is not a doctor he is a street boy. Being a doctor how come he eat pan Masala all the time even at the time of checking patient. Management should take action against him his behavoirior is very rude . He always sleeping in the night Sanjay Sharma Patient visited emergency today.
    2 people found this review helpful 👍

  • 1/5 Partha S. 2 years ago on Google
    Full of business inside of this hospital. Just for money they treatment the critical patient which they didn't recover anyway. Rude behaviour. Please don't take risk in your patient to admit this hospital.
    2 people found this review helpful 👍

  • 4/5 Subhranil D. 2 years ago on Google
    Big and renowned hospital in kolkata. Main building is under construction now. This hospital is located beside ruby general hospital at ruby more. Staff's behaviour is good. Hospital rooms and floor is neat and clean.
    2 people found this review helpful 👍

  • 5/5 sudip G. 1 year ago on Google
    Vaccination: The process was very smooth and fast, literally minutes. Executives kept guiding us and got it done within 5 mins. Desun has always stood up to the expectation. Great experience.
    2 people found this review helpful 👍

  • 5/5 tanvir h. 1 year ago on Google
    We came from bangladesh to do open heart surgery in here and we got extremely great service in here. We are very pleased at their service. All of the Department of DeSun hospital specifically GR-1 helped us to do it smoothly. I recommend others to come here and experience their services with an extreme lower price than other hospitals.
    2 people found this review helpful 👍

  • 1/5 Kaustabh S. 2 months ago on Google • 27 reviews New
    Very inefficient people working here. Each procedure takes extreme long time. My father is an ECHS beneficiary and for an Angioplasty procedure we had to run between Desun and ECHS clinic multiple times. They rejected even when the funds for Angioplasty were sanctioned by ECHS. Doctor behaviour is very rude. For one blockage in artery they are saying 2 stents will be required. I really doubt whether it is legit or it is just a business tactics to charge more and more. This hospital charges a lot but cleanliness is average. Bathroom is very dirty and stinking badly.

  • 4/5 Amiya R. 1 month ago on Google • 8 reviews New
    Bed no : 7025 I am Asru Chandra Roy's Son. My father was admitted to the hospital from 02.03.2024. We are very happy and satisfied from your service & behaviour also so good. Management team Arpan also staff (Tamalika and Dona) and PRO Sukanya they all are very good Nursing Supervisor Anushree Di also so good Thanku Desun Team
    1 person found this review helpful 👍

  • 1/5 Tanushree D. 3 years ago on Google
    Contacted for bed for Covid patient. The WB healthportal showed available beds in DESUN. the administration refused to admit us and said that the beds were full the moment we said that we are under CGHS scheme.
    1 person found this review helpful 👍

  • 1/5 Jaipurite N. 3 years ago on Google
    (Translated by Google) Duniya ka sbse ghatiya hospital hai yeh meri mausi ki corona se death hone k baad bhi 2 din se body nhi di hai inh logo ne .. ulta or paise maang rhe hai bs (Original) Duniya ka sbse ghatiya hospital hai yeh meri mausi ki corona se death hone k baad bhi 2 din se body nhi di hai inh logo ne.. ulta or paise maang rhe hai bs
    1 person found this review helpful 👍

  • 1/5 Pastel P. 3 years ago on Google
    The behaviour was awful I was speechless.
    1 person found this review helpful 👍

  • 1/5 Ranjan k. 3 years ago on Google
    (Translated by Google) Very bad hospital, do not forget to come here, this is Baker Hospital, a useless doctor and management. Only the corprate is earning money from those who do not discharge even if he is fine, but spoils the right patient for the money. (Original) Very bad hospital, यहाँ भूल कर भी ना आये ये बेकर हॉस्पिटल है, बेकार डॉक्टर और management है। सिर्फ corprate वालो से पैसा कमा रहा है, ठीक रहने पर भी डिस्चार्ज नही करता बल्कि पैसा के लिये ठीक पेशेंट को खराब करता है।
    1 person found this review helpful 👍

  • 1/5 Sanjeeb G. 3 years ago on Google
    Worst hospital in Kolkata
    1 person found this review helpful 👍

  • 4/5 Ashis Kumar B. 3 years ago on Google
    Good location and good management.But very expensive .I pray to Hospital Management, please think about this.
    1 person found this review helpful 👍

  • 5/5 Bimal H. 2 years ago on Google
    Experience is really good. All the doctors are expert in there respective unit. Staff are really co operative good team of sisters neat and clean atmosphere. Accurate diagnosis. great care of top of the class facilities ☺️
    1 person found this review helpful 👍

  • 5/5 Biplab M. 2 years ago on Google
    It was fantastic experience about this hospital for treatment of my uncle and I would like to visit again if needed.. Thanks.
    1 person found this review helpful 👍

  • 5/5 abhishek b. 2 years ago on Google
    Very good experience visiting Desun. Doctors and staffs are very well behaved and solved my query immediately
    1 person found this review helpful 👍

  • 5/5 Judhajit N. 2 years ago on Google
    Desun Hospital a perfect hospital for a proper treatment. Every one have their own experience sometimes good and sometimes bad. However I had the Good experience. The staffs a re all well behaved and takes care of the patients very well. They guide us on how to go on as smooth as possible so that we don't have any problems regarding tests and admissions. Overall I will recommend desun Hospital anytime.
    1 person found this review helpful 👍

  • 5/5 Bratin M. 2 years ago on Google
    We are extremely happy with the Doctors Staffs and specially with the patient coordinator Mr Chaudhuri. They work as a unit and totally focused towards patient’s well-being. The processes are totally transparent. Full marks on their service.
    1 person found this review helpful 👍

  • 5/5 Paromita D. 1 year ago on Google
    Nursing staff are very good. This feedback was shared by the patient. Apart from this, the overall staff behavior has been good. Everyone looked efficient in their work and we're ready to help. Last but not least, Dr Niloy Biswas who did the GB surgery on my mother, just won our hearts. So polite and calm he is. My mother was half recovered with his behavior only.
    1 person found this review helpful 👍

  • 5/5 Sushil T. 9 months ago on Google
    I am highly delighted to share my views for desun hospital. They are dealing with numerous patients with so systematic manner. High qualified nurses and doctors are easily available there. It's has one of the most convenient services of all.
    1 person found this review helpful 👍

  • 5/5 Rishika D. 1 year ago on Google
    I worked here as an Intern for 3 months . Every day I spent here will be my favourite moment and will be forever there with me . The care and support i recieved from each and everyone means a great deal to me . As new member in the hospital every one from the different respective department has welcomed me as a part of the Desun Family and I am sooo happy to be here . I am very much thankful for this golden opportunity as an intern in Desun Hospital .
    1 person found this review helpful 👍

  • 5/5 Prabir G. 9 months ago on Google
    My daughter Ms.Tamali Ghosh was admitted at Desun Kolkata on 22nd June,2023. Our family and patient very happy with your service. Mr. Suman Sanyal helped me a lot,he is very polite and kind behaviour. Thanks for the service.
    1 person found this review helpful 👍

  • 1/5 Debasis M. 8 months ago on Google
    PATHETIC SERVICE, DON'T HAVE MORE DOCTOR FOR INDOS COPY PESENT & PARTY WILL BE WEAT MORNING 9:30 TO TILL AFTER NOON 1:30PM FOR THE REPORT. THEY DON'T HAVE GOOD ATTITUDE. THIS HOSPITAL IS NOT BETTER THAN GOVERNMENT HOSPITAL.
    1 person found this review helpful 👍

  • 4/5 kuntal m. 7 months ago on Google
    Good hospital. Many doctors are there. Cghs and wbhs approved. Car Parking is not avlaible.
    1 person found this review helpful 👍

  • 5/5 Debabrata B. 7 months ago on Google
    Desun Hospital provides excellent medical services with skilled doctors and modern facilities. The staff is professional, caring, and attentive and OPD department is very very good. The hospital's commitment to patient well-being is commendable. Highly recommended for quality healthcare.
    1 person found this review helpful 👍

  • 1/5 Sanhita R. 1 month ago on Google • 5 reviews New
    Very poor condition in terms of communication between staffs and patient care .. My grand mother is admitted and our family is sufferring a lot to get a proper news or to consult doctors .

  • 5/5 silka b. 1 month ago on Google • 4 reviews New
    Excellent service in PICU & PEAD in DESUN HOSPITAL... Special thanks to Tamalika, Shrestha, Aswati, Gopa di, Nisha di, Jayita and all nursing staff for taking care of my baby and me..feel really lucky to have been looked after by the paediatric team especially Dr.Arijita Chatterjee, Dr.Anirban Basu, Dr.B.B. Sarkar, Dr.Purbasha, Dr. Soumyadeep, and all the other doctors who put in their efficiency and efforts to observe and inspect the source of my baby's condition...forever grateful ❤️ (Baby of Silka Siloni Biswal - bed no. 7230)

  • 1/5 Aditi C. 1 month ago on Google • 4 reviews New
    Worst hospital service

  • 1/5 Punit D. 3 years ago on Google
    Just another Money Minting hospital they charge near about 1 lac for testing/investigation corono patient admitted ! Better be dead in home than recovering in such hospital !

  • 3/5 Sudeep C. 3 years ago on Google
    Service is pathetic. Very less man power so automatically sister's are behaving rude. No warm water, no care. If you give bell they will come after 30 minutes. Only got help from Anamika of TPA desk promptly. And food is good.

  • 1/5 Jayesh T. 3 years ago on Google
    This is most disgusting private hospital in kolkata plz stay away from them there doctors always miscommunicate and are always rude to patients family members i will suggest to stay away from this hospital

  • 1/5 Argho Paul C. 3 years ago on Google
    Worst service.Only concernned about money.All staff and Dr are very rude and does not communicate with patient parties.And suddenly declares patient in danger and suddenly expires.And i have not seen any pvt hospital who does not allow mobile phones with patients.They have done rhis rule because so that patient cant report against their mismanagement.Please dont admit any family members here .

  • 1/5 Snehasish D. 3 years ago on Google
    Worst hospital ever. Desun is not a hospital I think it's a research center.the institute is growing with the blood money of common people. Very high charge with out service. Unexpected .very bad hospital.

  • 1/5 Dhriti M. 3 years ago on Google
    As expanded money minded people are running the hospital . Today 16 th of July 2020 , someone with covid positive (mild) went there for doctor consultation . They said if he is going to admitted then talk with (x) otherwise they can leave . They don't care about human life

  • 1/5 Mridul S. 3 years ago on Google
    This hospital should remove "Rate bipadey bharsha Desun" as iit is misleading and potentially dangerous to emergency patients brought to this hospital at night. On 24th Oct 2019 they were unable to provide admission to a stroke patient whereby the patient was made to scurry the roads of Kolkats in search of proper hospital. This has resulted in multiple brain clots before being admitted at Medica at 1.30 AM. MY ABOVE REVIEW STANDS. Greatly saddened by the death of an elderly Covid patient in an ambulance waiting to be admitted in the hospital. As per TV news, the admission was stalled by this vulture hospital due to some technical delay in payment of an advance amount of Rs.3 lakhs at night time when certain banking services are closed. An amount of Rs.2.80 lakhs was paid but not a doctor or medical staff attended to the patient in the hospital. The police should take stern action against this vultire hospital for this horrible unmedical attitude. Meanwhile, I am sharing this episode in social media for people to avoid such vulture hospitals. This hospital has shamed the great city of Kolkata in these bad times. Shame on you Desun. You will face the consequences of your greed for money in lieu of medical services.

  • 1/5 Papai P. 3 years ago on Google
    They are charging too much for Corona treatment. Why isnt the gov taking any action

  • 4/5 pratap d. 4 years ago on Google
    I came to Desun for Angiograph test at 10 in the morning for my father. From reception to testing, the help that we got from the team was very good after all the rush. The time taken for the tests was quick and the bill was also less then market. We appreciate the quality of service.

  • 5/5 Susanta B. 4 years ago on Google
    The reason we visit Desun’s OPD is that it is comparatively hassle-free. Even though reception area is crowded the registration process, check up, billing and receiving the prescription is easy. Thereafter they don't waste time don't keep us waiting like many others. The doctors behavior is also nice than others and so is the admin staff.

  • 1/5 Monajat R. 3 years ago on Google
    Wrost Hospital in Kolkata.... No value of human life... Shame on you Desun Hospital.If you want to die and want to destroy your life time saving go there.

  • 1/5 Sulangana M. 3 years ago on Google
    Worst place

  • 1/5 Krishnamohan R. 3 years ago on Google
    Just advertisement of good service .... basically poor treatment, unprofessional people, surprising bill and life risk of your patient.

  • 1/5 Shyamal D. 3 years ago on Google
    Substandard and thief.

  • 1/5 Rajdeep c. 3 years ago on Google
    Worst hospital......in India

  • 1/5 Kaushik S. 3 years ago on Google
    over hyped expensive hospital

  • 1/5 Chiranjit B. 3 years ago on Google
    This hospital took 80k then 2 lakhs but still let the patient die in front of their eyes in the ambulance. Just imagine in which era we are living. Feeling ashamed call ourselves human..This should be stopped for the sake of mankind

  • 1/5 Soumya S. 3 years ago on Google
    They are running business in name of hospital... See ABP anando video 12 August 2020 You will come to know how they treat patients... V sad....

  • 1/5 Bidhan B. 3 years ago on Google
    Very bad ? . Life Business office.

  • 1/5 rajat d. 3 years ago on Google
    Hospital ta immidiate bondho hobe

  • 1/5 Sharmistha C. 3 years ago on Google
    Most 3rd class hospital....Paisa Paisa Paisa....

  • 1/5 Debarati H. 3 years ago on Google
    They are very bad they want more then money. Please don't go this hospital ?

  • 1/5 Soumyajit D. 3 years ago on Google
    This is not and hospital this is a shopping mall one of the worst

  • 2/5 Bhramor M. 3 years ago on Google
    It is one of most worst private hospitals in the city Kolkata. The environment & hygiene of this hospital is good. They don't allow the patients to admitted first. Their first priority is to take money in the reception after that admit will be processed. There are many cases in this hospital that patients died in the ambulance due to delay of 2 or more hours which is really inhumanity. One of my family member died here due to lack of treatment. This hospital can be say as one way because 70% of patients who are admitted here with some critical health issues are died in 1 day or in 10 days. The charges of all medical tests & operations are very costly. Visit here & have a experience.

  • 1/5 koel d. 3 years ago on Google
    Pathetic, money mongers. They will refuse dying patient if the relatives are unable to pay the advance then and there. Wont even wait. This hospital should be closed down. Making a business out of others misery.

  • 1/5 Mr.prahallad k. 3 years ago on Google
    Everyday so much horrible complaint against this hospital ..govt should take hard step that kind of hospital .. today cn news broadcast a report against this hospital .. they demanded 3 lakh before admission of patient . Patient party paid 2.8 lakh until they didn't admit this patient finally patient was dead in ambulance .. What it this .. So terrible .. Dont go there.

  • 5/5 Supriya M. 3 years ago on Google
    Offering very good medical facilities to Corona patients despite lockdown difficulties. Staffs are most helpful.

  • 1/5 Swastik C. 3 years ago on Google
    They are pretending themselves as a doctor but actually they are thief..this kind of behaviour with patient party won't be tolerated at all... State governments should take immediate action against them... otherwise it will become too late to respond..otherwise #banneddesunhospital...??

  • 1/5 Abhinava D. 3 years ago on Google
    Money, money, money, very bad behavior , doctor, nurse...they only love money, no care for patients

  • 1/5 Rahul D. 3 years ago on Google
    Baler hospital

  • 1/5 Debolina R. 3 years ago on Google
    Very poor service, I had admitted my father due to cardiac attack on 28th April, 2020 through emergency ward. There was huge delay in attending my father. They admitted him stating he needs to go through by pass surgery and suddenly 2nd day they asked me to take away my father and admit him as there premise will be taken by govt for Covid treatment. I agreed to that and for one day, they billed me 54 thousands. When I question them on the billing details, they refuse to give explanation.

  • 1/5 Laldip Kumar S. 3 years ago on Google
    Wrost experience ever no care for patient

  • 1/5 JAYASHRI G. 3 years ago on Google
    This hospital is pathetic..their service is not good.

  • 4/5 Shiva P. 3 years ago on Google
    I was admitted to the Day Case Unit for surgery and was treated with incredible care and skill by the nursing staff. I came round without any heavy head or feeling bad in any way - just felt like I'd woken up from a good sleep, meaning she did her job superbly.

  • 2/5 Asif K. 3 years ago on Google
    Too much expenses on non medical expenses

  • 2/5 KOUSHIK C. 3 years ago on Google
    Not a good service providing hospital at all......

  • 5/5 Tushar J. 3 years ago on Google
    Good.

  • 5/5 Firoj M. 3 years ago on Google
    (Translated by Google) Abhi endoscopy ho raha he kya? (Original) Abhi endoscopy ho raha he kya?

  • 1/5 utsha s. 3 years ago on Google
    Unethical and hefty charges charged by the hospital.

  • 4/5 Kartick D. 4 years ago on Google
    Experienced doctors and best infrastructure for treatment in Kolkata. Desun is a reliable hospital that has it all.

  • 1/5 Saket S. 4 years ago on Google
    A money minting hospital with no regard and concern for the patients health. A place that should be taken into lockdown for its pathetic service. The doctors here lack knowledge, experience and expertise. Disclaimer: Visit this hospital at your own risk.

  • 5/5 Joydeb G. 4 years ago on Google
    Very detailed tests at Superspeciality hospital diagnose illness early at Desun at best market value. I always opt for Desun when it comes to check ups.

  • 5/5 Anindya D. 3 years ago on Google
    Very professional approach, prompt service. Ms. Priyanka Acharya is very cordial and hospitable to us. Thanks tean Desun.

  • 4/5 Dines R. 3 years ago on Google
    Patient Uttara Roy bed no-7015 discharge on 12-12-20. As per her opinion she feeling very good this hospital

  • 5/5 DDI 3 years ago on Google
    Excellent treatment. Excellentvand compassionate Doctors and staff.

  • 5/5 Noor A. 3 years ago on Google
    Excellent service I got. Thanks to Priya Madam and all staff members who helped me lots

  • 5/5 The E. 3 years ago on Google
    Niranjan mondal...bed no 6024... admitted in this hospital..this hospital is very good treatment for this patient.

  • 4/5 yarra v. 3 years ago on Google
    They serve good hospitality, and took good care of the patient. Satisfied.

  • 4/5 Hit m. 3 years ago on Google
    VALO ..BUT MOST PEOPLE SAYS THIS HOSPITAL NOT GOOD FOR BETTER PEOPLE. OK

  • 5/5 Zephyretta's A. 3 years ago on Google
    Background view 😊

  • 1/5 Hello B. 3 years ago on Google
    helpful hospital. doctor behavaior is good but hospital charge is so high.

  • 1/5 anirban s. 3 years ago on Google
    Very Bad experience. Dr visited once in a day, in bill it is mentioned he visited multiple times. Another patient died, they kept his dead body in ventilator for 3 days and billed accordingly. A lot of discripiency in bill is there. When challenged they behaved very roughly and threatened to take legal action. Never go to Desun.

  • 5/5 Indrajit M. 3 years ago on Google
    Very good quality

  • 4/5 Saptarshi R. 3 years ago on Google
    (Translated by Google) Swapan kr raha, bed-5062 discharged today. Good reception. . (Original) Swapan kr raha, bed-5062 discharged today. Good reception. ।

  • 5/5 Krittika B. 3 years ago on Google
    I have admitted my father to Desun for Covid related complications..and the service , behaviour, communication of the doctors and hospital stuffs were really nice. And it was a pleasant and hassle-free experience

  • 5/5 Moumita D. 3 years ago on Google
    Facility is nice and clean.

  • 5/5 Kaberi G. 3 years ago on Google
    All staffs ,sisters and doctors are very good and helpful,very pleased and satisfied with all the services

  • 5/5 Sipra R. 3 years ago on Google
    Good hospital with excellent specialistss. The hospital staff, especially Madhushree Biswas has been verypolite and helpful during my visits. Her smiling presence makes the experience easier.

  • 5/5 Prasenjit R. 3 years ago on Google
    Offering very good 👌 medical facilities to Corona patients, staff's are most helpful n kind hearted. Madhusree Biswas is also very helpful and kind hearted and helped a lot with facilities

  • 5/5 Azharuddin k. 3 years ago on Google
    Excellent communication from hospital and patient was well treated... Thank you Desun...

  • 5/5 anand c. 3 years ago on Google
    Thanks a lot for everything Desun

  • 1/5 Kousik B. 3 years ago on Google
    Worst treatment.

  • 2/5 RAGINI 3 years ago on Google
    Worst ! Worst ! Worst !

  • 1/5 sanchita d. 3 years ago on Google
    I have confirmed over the phone for bed (emergency) but when I visited that place they took my father in emergency room.. And after that they inform me that my father need to admit in ICU.. they sent me to GR 2 department I visited but they denied to admit my father... Though my father was in critical condition.and having facility of cghs . Charnok. Desun. Rn Tagore.. Worst hospital ever..money eater hospital..

  • 5/5 tridib h. 3 years ago on Google
    In Dec 20, admitted my mother @ Desun for Covid 19 treatment. Level of care, support and transparency provided by Hospital was unparalleled. Dr Sibaji Phoujdar was a gem of a doctor and person whose treatment and medical guidance helped us to overcome all odds (lots of co morbidity challenges). Thanks team Desun.

  • 5/5 Tanmoy B. 3 years ago on Google
    An experience of excellent customer service and patient friendly behaviour. Today, when hospitals do not move an inch towards treatment without payment, Desun Hospital has shown the sign of true professionalism of the Hospitality industry. They have taken admission for a serious surgery of implanting pacemaker for a 70 years old patient just on the basis of a cheque (no surety of funds as it was a long weekend followed by Saraswati Puja and Banks were closed). Despite cheque didn't clear on time due to signature mismatch, they went ahead with surgery without a single paisa deposit. All care, nurture of patient and timely video calls with patient party and every possible way of co-operation. Really overwhelmed with the services. Special mention to Ms. Nilanjana who was there coordinating things right from day one before admission till the end minute. Thanks to all other doctors and team members for their delightful service. Thanks Team Desun...

  • 1/5 Modam S. 3 years ago on Google
    Worst hospital ever. Doctors are nice but the staff behaviour is very bad. Even the security guard behaves very rudely. My patient was admitted there and had an open gallbladder surgery, after surgery they kept my patient in general ward. I have a health scheme and my entitlement is under private ward, they never gave us the private ward even after requesting for thousand times. Each and every staff is rude, from security guard to RMO everyone is rude.

  • 1/5 Fostering Ease S. 3 years ago on Google
    One of the worst hospitals in Eastern India. They are a big fraud and have doctors who are incapable and ill-informed. The quality of the nursing staff and junior doctor is even worse. Please save yourself from harassment by not visiting this hospital ever.

  • 1/5 sumon c. 3 years ago on Google
    Provided number is not valid...

  • 1/5 arindam g. 3 years ago on Google
    Avoid if you are not super rich.

  • 1/5 SAMPAT B. 2 years ago on Google
    Not a good hospital. They don't want to discharge patients, they want to hold back patient showing some cause. Very pathetic experience.

  • 1/5 Ravi P. 2 years ago on Google
    Never go to this hospital... behaviour of doctor and staff is not at all good..all they need is money patient's condition doesn't matter to them...I visited last night only as my father condition was not good he needed immediate admission... everything was ok and ready to go..but once they heard that I have CGHS facility....they said they don't have vacant bed....

  • 1/5 Karna S. 2 years ago on Google
    None of the staff are cooperative, worst hospital. Dr. are good but poor management

  • 5/5 Mondal S. 2 years ago on Google
    Sanjib kr patrakaar sir is very good heart spacilist.. .. He save my mother's life, so i am very happy. Thank you sir

  • 4/5 Debasish B. 2 years ago on Google
    From my personal experience, I would say that the hospital is good and most importantly the staff is extremely polite and helpful.

  • 4/5 Ruhit D. 2 years ago on Google
    I am Ruhit Das, hart admitted my Father Mustary Begum in Desun Hospital under Dr. Sanjib Kumar Patra, cardiologist, angioplasty was done. now she is well .

  • 5/5 Akshay S. 2 years ago on Google
    I went to emergency of Desun hospital 5 days back with pain abdomen with my family. Doctos were polite, knowledgeable, easy approach and specially Dr.Varun he is too humble, polite and managed my case so calmly. He suggested me some blood tests and medications and sonography.Now I am free of symptoms.Thanks a ton to dr.Varun,desun emergency and staffs. Seen few people showing arrogance, uttering bad words against him for no reasons but he handled these too very politely. I will suggest patients to visit Desun in case of emergency.

  • 1/5 Anil K. 2 years ago on Google
    Very bad hospital are situated at heart of the kolkata . They running a five star hotel as name of the hospital. Have not any spaclist docter and dedicated team .

  • 1/5 BHASKAR S. 2 years ago on Google
    Visited the hospital for Covid Vaccination. Awful management, no one is responsible for registration. Slot given from 10 AM but no one is present. Worst behaviour and hospitality is worst. Kindly do not visit the hospital until and unless it's an emergency and you have to come.

  • 5/5 karan c. 2 years ago on Google
    Good hospital All the Doctor are expert in there feild staff are very co-0prative good team of nurses neat and clean atmosphere

  • 5/5 Purnam S B. 2 years ago on Google
    The opd service out here is very convenient. Hardly you can find such cooperative staff in a hospital. Great experience!

  • 5/5 Chandan kumar P. 2 years ago on Google
    All physicians specialized in their respective units. Good use of all staff. Clean and tidy environment.The experience is really good.

  • 5/5 PROMEET H. 2 years ago on Google
    Dr Kharbanda is the best the overall infrastructure and facilities are super and the behavior of all the staffs are excellent...I was very satisfied with the service provided to me during my visit with my sister Thank you Desun and keep it up 👌👍

  • 5/5 Shoubik Biplab B. 2 years ago on Google
    MRS PRIYANKA ACHARJEE WAS VERY MUCH HELPFUL. SAME SHE HAS CREATED A GOOD ENVIRONMENT BY SUGGESTING A GOOD DR FOR MY WIFE BETTER TREATMENT.

  • 5/5 Moujhuri S. 2 years ago on Google
    The services of this hospital is so nice. Opd Staff miss shrusti dhara she is doing so well. She help us to get our reports in time.

  • 5/5 Saikat C. 2 years ago on Google
    My mother in law admitted in the hospital. Its really feel like home. I appreciate the good quality of care, treatment specially the staff behaviour outstanding. I hope this will continue for future.

  • 5/5 rituparna b. 2 years ago on Google
    The management is quite good and helpful. The patient with me was physically disabled but didn't face any problem during visitation. There were people who readily helped her accessing washroom and other facilities. The doctor was too very empathetic, provided us sufficient time, heard us properly which was really kind of him.

  • 5/5 Riya A. 2 years ago on Google
    Appreciate the quality of service that i've received from Desun Hospital. Their competence, caring nature, sincerity, valuing customer's time. All these together has shaped them as the most trusted service provider. Their accurate understanding of customer's need is one thing that sets them apart and ahead of all others. As a result, it becomes easier for them to deliver the right services with their matchless efficiency and care to all patients.

  • 5/5 Sudipendu D. 2 years ago on Google
    DESUN hospital is one of the best hospital now in Kolkata. They always try to provide the best health care and treatments to patients. The staffs are very helpful and caring, always ready to provide healthcare support to patients and their families... Keep up the good work..

  • 5/5 Satadip S. 2 years ago on Google
    Today went to Desun Hospital for Precautionary Dose of Covid vaccination by registering thru Cowin portal. Extremely satisfied with the process. The lady engaged in Covid vaccination registration and management is polite, helpful and with great patient attending every person. The nurses are also very polite and careful. Happy with the process and total timing.

  • 5/5 sagnik c. 1 year ago on Google
    Just fabulous service with ZERO latency... Awesome management system... 24 hour service.... Best home to heart section... Many superb doctors are here... With amazing skill... Especially the staffs are very well behaving...

  • 5/5 Snehashis M. 1 year ago on Google
    Overall very good service provided by the hospital staff. They have very good experienced staff to provide the service, patient care all the time. Overall very good facilities available here 24 hours. Would recommend surely.

  • 5/5 DULAL CH. S. 1 year ago on Google
    Treatment quality and price are justified. All stuff are good and helpful. One suggestion - please improve canteen lunch for OPD Patient and family Better than Bangalore.

  • 5/5 Ayyan C. 1 year ago on Google
    My patients admitted in Desun hospital recently, I got very good service overall during stay, staff bahavior are really good specially in GR2. Paper works are minimum. They help in every time even their update system for the pt outstanding. All good wishes for desun.

  • 3/5 debu d. 1 year ago on Google
    My wife was admitted for 4days for gallbladder stone surgery under Dr. Niloy Biswas. Pros - Service was very good. Nurses are very polite and well behaved. They visited frequently. Cleaning Team is also good. They use to clean the room on a regular intervals. Security personnel are very professional and helping. Quality team also check everyday. Cons - Very much disappointed with the room and its infrastructure. I have opted for a single private room but not happy. Damp walls, Rusted beds as it was old model iron structured bed.

  • 5/5 Sanjeev K. 1 year ago on Google
    The management of this hospital is good and very well supportive. They deliver there service towards patient on time. In this hospital you will get neat and clean environment as well fully furnished canteen service also.

  • 5/5 santi ranjan p. 1 year ago on Google
    I am highly delighted to share my views for desun hospital. They are dealing with numerous patients with so systematic manner. High qualified nurses and doctors are easily available there. It's has one of the most convenient services of all.

  • 5/5 Soham C. 1 year ago on Google
    Their management skill is very good. One of the best home to heart department. Canteen facility is available and food quality is good and they have token system.

  • 5/5 amir m. 11 months ago on Google
    Md Azad very careful hospital doctors and nurses good quality food and very clean all areas . The staffs and the doctors here are so humble and generous. They won't let you go until you are fully cured. Extremely caring in nature. Felt like another home! Love to get any kind of treatment from Desun in future.

  • 5/5 Mukti C. 9 months ago on Google
    Cannot thank Dr. Soumya Guha sir enough. Visiting him was one of the best decisions we made for our brother's treatment. Our brother is absolutely fine now and back to normal life. He is very humble,super cool and made us feel comfortable. I express my gratitude to him ..His experience made the treatment a lot more easier. Thanking you, Mukti Chakraborty (Topper of LIC, all India)

  • 1/5 sujoy b. 9 months ago on Google
    Disaster and pathetic service. Never ever expect like this type of harassment from private hospital. After given appointment for Opd OT for minor tissue growth from finger of leg. Came to hospital at 8 am as told by hospital last night. Went to emergency and done all the formality and even paid the money. After 2 hours they told today is not possible and please come on Monday. My mother is 68 years old and sugar patient. And she is in empty stomach since midnight as told by hospital person for ot purpose. Horrible experience. This is my last visit in this hospital. I know if you lose one customer so it doesn’t matter to you but this an eye opener for all.

  • 5/5 Arnab J. 11 months ago on Google
    Very good service. EXCELLENT OPD. Diagnostic department is very good,rare cases are done here. View from DESUN Hospital.

  • 5/5 MRINAL KUMAR P. 9 months ago on Google
    Title: A Positive Experience at Desun Hospital's OPD Department Introduction: I visited Desun Hospital's OPD department on 18th July, 2023 for a consultation and check-up. I would like to share my positive experience and provide an honest review of the services received. Overview: The purpose of my visit was to address a persistent health concern. From the moment I entered, the reception staff greeted me warmly and efficiently guided me through the registration process. Staff and Doctors: The staff members and doctors at Desun Hospital's OPD department were professional and attentive. They listened patiently to my concerns and provided thorough explanations of my condition and treatment options, making me feel reassured throughout the process. Waiting Time: I was pleasantly surprised by the minimal waiting time at the OPD department. Despite the hospital's busy schedule, I was seen promptly, which reflects their efficient management of appointments. Facilities and Cleanliness: The OPD department boasted excellent facilities. The waiting area was spacious, well-maintained, and comfortable. The cleanliness of the department was commendable, with regular cleaning and sanitization efforts being carried out. Diagnostic Services: During my visit, I underwent several diagnostic tests, including blood work and an X-ray. The diagnostic services were efficient, with minimal wait times for the tests. The accuracy of the results provided a solid foundation for my subsequent treatment. Communication: The communication between the doctors, staff, and patients was exemplary. The medical professionals and staff took the time to explain my condition in detail, ensuring that I understood the treatment options and medication prescribed. Their clear explanations helped alleviate any concerns or doubts I had. Billing and Administrative Process: The billing and administrative process at Desun Hospital's OPD department was transparent and hassle-free. The staff efficiently handled all the paperwork, and the billing was clear and accurate. I appreciated their professionalism in this regard. Overall Impression: My overall impression of Desun Hospital's OPD department is highly positive. The staff members and doctors were friendly, professional, and attentive throughout my visit. The facilities were well-maintained, and the diagnostic services were efficient. The treatment provided has resulted in significant improvement in my health. Recommendation: Based on my experience, I highly recommend Desun Hospital's OPD department to others seeking quality healthcare services. Their competent medical professionals, efficient processes, and patient-centric approach make them a reliable choice for outpatient care.

  • 5/5 Amit D. 9 months ago on Google
    Desun Hospital provides excellent medical services with skilled doctors and modern facilities. The staff is professional, caring, and attentive and OPD department is very very good. The hospital's commitment to patient well-being is commendable. Highly recommended for quality healthcare.

  • 5/5 Chandrasekhar R. 9 months ago on Google
    I went to Disan hospital for a check-up and I was very impressed by the service. The staff were friendly and helpful, the doctor was thorough and professional, and the facilities were clean and modern. I didn't have to wait long for my appointment and the fees were reasonable. I would definitely recommend Disan hospital to anyone looking for quality healthcare in Kolkata. Also OPD service is very good

  • 5/5 Niraj H. 9 months ago on Google
    Bed no. 7002 Niraj Hazra . I'm satisfied with DESUN hospital. And recommend everyone to visit this hospital if any problem. Service are so good and quick response. All doctors and sister Anushree are very caring and well behaved. The PRO Somnath is very helpful and caring too. They treat me as like their own family member😊

  • 5/5 Suchitra D. 9 months ago on Google
    Bed no. 7018 Suchitra Das. I'm very satisfied with DESUN hospital. All staff are very good and caring. They treat me as their own family member. Services are so good and quick response. PRO Somnath and Souvik , And Sister Anushree are very well behaved and caring and helpful. I recommend everyone to visit this hospital if any necessary. 😊 Docters are also good 😊

  • 5/5 manisha M. 9 months ago on Google
    Bed no. 7012 Pradyut Mukherjee I am very satisfied with this DESUN hospital . All the staffs are very good and caring and we'll behaved . Service is also very quick and clean. I am happy to have such a very carefull PRO Somnath . And Anushree Di as a sister . Dr. Rajesh Chatterjee also very good and carefull. I recommended everyone to visit the DESUN hospital if any problem. 😃

  • 4/5 sourav m. 11 months ago on Google
    Off late I have availed their pathology services. Their management is quite organised. Staffs are very active and ready to help you if they see you wandering. I am quite happy with their report delivery service which is excellent. Hoping, they would soon start online report delivery.

  • 4/5 Ujjal B. 5 months ago on Google
    7015 Uday Bera Good Hospital on 1st day patient faced some issue but after that a week Hospital service was very good and also food quality. Best thing is Physical therapy. After discharge my patient is satisfied.. Thank You

  • 5/5 PRADIP KUMAR C. 5 months ago on Google
    Desun Hospital is a very nice hospital. My octogenerian mother Mrs. MINATI CHAKRABORTY is undergoing medical treatment under Dr.Mohit Kharbanda and his team of doctors.He is an outstanding doctor. All other doctors assisting him are very compassionate and efficient.Last but not the least is Mr. Arpan Mukherjee.He could be an asset for any medical institutions on earth. Whenever during 24 hours I contacted him he helped me in all sorts of way by dispelling all the doubts and problems which arose time to time.I faced no trouble for his kind and efficient guidance. I will be ever grateful to Arpan as well as all the medical and managerial staffs of this outstanding hospital. Thankig you all. ANURADHA CHAKRABORTY.

  • 1/5 Rajesh P. 5 months ago on Google
    My father admit in Desun hospital......siliguri.....doctor are not Profesional in Desun hospital my father admit in 27 sep after 1 day means 29 sep doctor said patient need ventilator after some day doctor said patient recover now but after some day again said patient is not in good condition after 16 days my father was no more.......this hospital just a business hospital not for treatment so plz don't go with serious patient plz plz plz plz plz plz plz plz plz I'm requesting to all retired person plz search another hospital for treatment this hospital is not good for serious patient .....doctor are not available all time if any patient serious doctors are not available that time.....and more one thing there are agent who said plz plz plz give good review plzzz plz plz plz plz don't see only review......and plz plz llz plz plz I'm requesting all retired people are give a application against this hospital......

  • 5/5 Suphal S. 6 months ago on Google
    I am totally satisfied with the treatment they provide. My mother got bypass surgery operation from this hospital.from the beginning i got hassle free environment. There will be assisting person when you enter hospital.very polite doctors and very helping staffs.all the departments are very well connected with each other which is very good for patients with critical situations.. specially i want to thank Shibnath Dhar sir who is really a muse to me and my family. Thank you #shibnath_dhar thanks #desun_hospital

  • 1/5 Pratap R. 5 months ago on Google
    Totally 0 star rated hospital. They will charge you by falsified the situation and patience conditions. All the good reviews are given by paid review and hospital staff. Let me explain my experience at desun. My father was having two all heart attack and was under treatment at burdwan BIMS. They found some blockages and a bypass surgery was needed. When I visited desun for exploring the prince and turnaround time for the same bypass surgery they admitted my father to emergency room without any panic situation and they told us to deposite 2 lakh in order to save my father life which was at risk as per the hospital staff. But when I forcefully meet my father at emergency room he said he is absolutely fine and this hospital stuffs are falsified the situation. Me and my father with help one local uncle (who was my father's friend) came out of the hospital and admitted my father to durgapur mission hospital. Now my father is well and has came back to his normal life after a bypass surgery which was done on May 2023. Thanks to durgapur mission hospital and staff.

  • 1/5 raja b. 5 months ago on Google
    Most 3rd class & worst hospital in Kolkata. Their management & corporate desk (specially Mr. Abhishek, Mr. Tapas) services r pathetic & harrassing the patient party. They think we ECHS or CGHS patients r like garbages & not profitable. The doctors r confusing the patient party. Biggest mistake of my life is to admitted my father after brain hammarage. After one month of admitted there, they transferred the patient to another empanelled hospital by saying that surgery wouldn't be done there😡. This hospital is running by the Corrupted people. I request patient party don't visit the hospital anymore. Jai Hind 🖖🙏..

  • 5/5 Supermom L. 5 months ago on Google
    Excellent service. Staffs are very helpful and cooperative. We will recommend other people, if they need doctor's advice.

  • 5/5 Satadal M. 5 months ago on Google
    Medical Camp in Purbasha Housing Complex, Brahmapur, Kolkata-96 on 18/11/23 was well organised with excellent management, experienced doctors & supporting staffs. All the reports and fruitful advices were well explained by experienced doctors. Experience on Medical Check up of this camp was truly excellent.

  • 5/5 Kanad D. 5 months ago on Google
    Had organised a free medical camp in our complex with the help of Desun Hospital . The medical team was very cooperative. The camp was a huge hit.

  • 2/5 Suman M. 4 months ago on Google
    I had a very worse experience with your management. My father was admitted at your hospital under a doctor in icu. After 2 days according to his health condition he was shifted to general ward. I was informed about that through message. I took appointment from Desun to meet with the doctor under whom my father was admitted. I reached hospital in time but after 1hr 30mins your management team informed me that my patient had been shifted to general ward under supervision of another doctor and presently previous doctor would not meet with me. Now I had to take another appointment to meet with the new doctor. The most surprising thing was that the management knew everything but they didn't informed me anything. Secondly, in general ward no slippers are provided to patients and management didn't bother to inform the same to the patient's relatives.

  • 5/5 Sumit D. 4 months ago on Google
    Bed number..7008, Name ... Sumit Kumar Das...i admitted in Desun hospital on 4th December 2023 for my treatment. I overwhelmed with the behaviour of the all staff and very much satisfied with their services. Management staff Preeti and Sukanya floor PRO are.very much caring to patients. Wish their better career.

  • 5/5 mayukh part 2. 4 months ago on Google
    7038- suvra Bose -tpa very good service I'm fully satisfied with their behaviour thank to the hospital authority. All the doctors and sisters and all the staff are very caring... I am happy to have such a very carefully person management staff Preeti and floor PRO Sukanya . I recommend everyone to visit. Thank you

  • 5/5 Amba S. 4 months ago on Google
    7025- amar kumar sadhukhan - tpa -service was very good Team was very good, providing the service , All helped me a lot Specially dr. Soumiliya, mr. Arpan mukherjee and Preeti Roy Thanking you would suggest this hospital to every one

  • 5/5 Diptyajit B. 4 months ago on Google
    7001 A Diptyajit Banik. I admitted here for blood clot in leg. Experience was very good . Would suggest any other paitents to ce here. Very interactive and happy environment. Sister in charge Anusree di and Priti Roy Taniya(PRO) and other house keeping staff. Thank you.

  • 1/5 Soham S. 3 months ago on Google New
    Much better chances of recovery at home than trusting one's health with this organisation. Here are few points for the highlights reel: 1. Poorly qualified medical staff bully elderly patients to cover up their mistakes. It seems that the staff have their own medical expertise and don't require doctors' instructions to "treat" the patients. 2. Patients' concerns aren't conveyed to the supervising doctor at all. Other "doctors" are sent to convince patients that concerns are baseless. 3. The usual shenanigans of delaying tests and treatment, "forgetting" about things here and there to convert a 3 day stay to a 10 day one. 4. There always seems to be an air of superiority that they are doing the patients a favour by mistreating them, both medically and otherwise.

  • 5/5 Dr. Ritam De S. 3 months ago on Google New
    6002-Jhuma De Sarkar Had a very good experience at this hospital. Dr. BK Dolui sir is fantastic at what he does. The nursing care was on point. The coordination and timely help from PRO Avratanu and Suman was highly appreciated. Recommend this hospital to anyone for any kind of medical help.

  • 1/5 Sweta B. 3 months ago on Google • 2 reviews New
    My grandmother was treated in this hospital for transplantation under Dr Bk. Dolui, I want to say that he is the worst Dr I've ever seen. He feel irritated whenever we ask any questions. Secondly talking about hospital they are even more bad , they are there to suck money from people with zero facilities.. their management is very poor. There is a very thin line between desun and govt hospital is the money.. they are ready to take money but not available to provide us any help. During billing they charged for many unnecessary items which they've not even provided us. Very much disappointed with them and not recommend anyone about the hospital ever. They pressurise the patient party to write good about them in Google and if they do so with name recommended in them they'll give more discount. So the underlying comments with names are all fake because they pressurised us to do the same.
    1 person found this review helpful 👍

  • 1/5 Md Manzer H. 1 month ago on Google • 2 reviews New
    Very rude behaviour of few nursing staff with patient. RMO'S are not so efficient or they are ill skilled persons. Our consultant Dr Arnab is very good experienced doctor and so much polite we like his line of treatment. Further see my comments or complaints in written.
    1 person found this review helpful 👍

  • 5/5 Susmita D. 1 month ago on Google • 1 review New
    Name - Soumalya Debnath Bed no - 7230 My son was so much satisfied for your service. We are very happy and fully satisfied with your service Good but not the least management staff Dona and Tamalika very much cooperative We all are very happy.
    1 person found this review helpful 👍

  • 5/5 dulal r. 1 month ago on Google • 1 review New
    Bed No: 7028 PT name : Kanak Pradhan Very good experience overall. The nursing care, management staff ( Tamalika & Dona), PRO, Doctors, Housekeeping all are very good & cooperative. I am fully satisfied and happy. Thank you very much.
    1 person found this review helpful 👍

  • 5/5 Uttara B. 1 month ago on Google • 1 review New
    I am Uttara Biswas patient of bed no 7033. I am very very very happy to stay in this hospital. All staffs are very Good. Sriparna, Lalita di, all sisters, Dona all are very cooperative. Tamalika is very soft spoken, sweet and good. I like your service. Desun is the best hospital. I am very happy. Highly recommended Thank you for your cooperation.
    1 person found this review helpful 👍

  • 5/5 Gayatri d. 1 month ago on Google • 1 review New
    Name - Ramnarayan Das Bed no - 7001 I am his wife Gayatri Das. All services are very good. Management staff and marketing staff are very good and so coorporative. Management manager Arpan are so helpful. Specially staff Dona she is very careful and very helpful and cute girl. Each and every hour she came and ask our query and solved it. We all are very satisfied. Thanks so much.
    1 person found this review helpful 👍

  • 5/5 sandhya p. 1 month ago on Google • 1 review New
    Bed no -7007 Name - Ashwini Kumar Purty I am so much happy for my treatment. I am fully satisfied for all the team of desun. Specially Management staff Dona and PRO Meheli both are so cooperation Also sisiterAnushree she was also so polite. Very very thanks to all ❤️
    1 person found this review helpful 👍

  • 5/5 Biswanath N. 1 month ago on Google • 1 review New
    Bed No - 7028 I am Biswasnath Naskar. I am admitted last 2 days. I am very happy and blessed for this hospital's service. The all staff are very good and cooperative. Dona Tamalika Sukanya all sisters they are very helpful. Thank you Desun Hospital.
    1 person found this review helpful 👍

  • 5/5 Sucharita B. 2 months ago on Google • 1 review New
    6016- srabani Mukherjee- self - admitted on 1/5/ 24 hemoglobin count xame down and admitted here under dr. Sayan ghosal for bone marrow aspiration Dr. Sayan ghosal is very good dr. All services here very good Clean floors and housing keeping staff Food is very good here Preeti roy is like my daughter she helped me throughout since after my admission God blesz her all the best for her future Thank ypu desun hospital for this wonder full experience

  • 5/5 Arun Kr P. 3 months ago on Google • 1 review New
    I am visited in desun hospital for my friend discharge which are suffering a kidney stone decease.Operation has been done successfully.Doctor ,Nurse and PRO (Sukanya and Hirak and management stock Prity) beheive and supporting role is very well .. Patient -Ramanand Prajapati Bed No -7027

  • 5/5 Tauhid M. 3 months ago on Google • 2 reviews New
    7010- tariqul islam - self - pt. Came here under dr. Patra came here for opd consultation dr. Advised for cag done here on date 11.01.24 service was very good Well behaved staff Nurses were very good and dr. Patra sir is exceptional Management staff preeti, sukanya, hirak all were very helpfull Wish there luck Thank you From bangladesh dhaka Lata islam Daughter

  • 5/5 Dilip G. 1 month ago on Google • 2 reviews New
    Dilip Ghosh Bad no-7011 Tonamika madam took very good care. Dr. Babu is very good, all the staff at Dr. Khana are very good.

  • 1/5 Sanhita R. 1 month ago on Google • 1 review New
    Lack of communication between the staff. We are also unable to connect the doctor,neither can we connect the other staff.The rules and regulations are too much irritating.One of our family members is admitted in this hospital (worst hospital on earth). A LOT OF MISMANAGEMENT HAS TAKEN PLACE . NOT RECOMMENDED AT ALL . WORST HOSPITAL TO EVER EXIST ON EARTH . Many other issues has also taken place.

  • 1/5 Aparna R. 1 month ago on Google • 1 review New
    Lack of communication between the staff. Very stupid rules and regulations. Worst hospital ever. Not at all recommend

  • 1/5 Amit S. 1 month ago on Google • 1 review New
    Hi I am Amit Shaw I am a zomoto food delivery boy on 10 March 10. At 45 pm I came to the hospital to deliver my food and with the food they told me to give the food to the security guard. Who gave you food, I told the bus security guard that I will get a photo of you with the food, the security guard misbehaved with me and insulted me in front of everyone, this is my message, honor of Desun hospital. I told my staff to keep their behavior right by the way, I was a Zomoto food delivery boy but I myself have told everyone to Desun hospital that it is the best hospital… I just say that from Desun hospital Be it a doctor, a nurse, or any other staff, people's behavior should be correct. Give respect so take respect.... thanks you.

  • 5/5 mohammad shahnawaz k. 1 month ago on Google • 1 review New
    Ashrabi khatoon Bed no 7033 Very good hospital in Kolkata Highly recommend to all patient for the treatment hospital management,floor PRO SUKANYA AND sister and Dr ashish upadya is wonderful treatment and take care the patient


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